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STB Handbook 2023
STB Handbook 2023
Agenda
● STB Philosophy
● General Definitions
STB
Philosophy
Compensation
STB Philosophy
STB is a form of
●
Globant Total Target Compensation (TTC)
variable pay tied to
Company & Personal
Performance
Short Term Bonus
(Target Incentive = % of base pay)
● Incentive Target % is
defined as a % of Total Target
Compensation
Annual Base Salary
Base Pay
● Position & Seniority
will determine the
Incentive Target %
Compensation
Eligibility
for STB
Compensation
Compensation
Eligibility Criteria
General Criteria:
● All Globers holding the positions defined in this handbook, between January 1, 2023,
and December 31, 2023 (the plan period).
● Both, full & part-time positions are eligible.
● Globers must work continuously for a minimum of 3 full calendar months during the plan
period.
● Deadline to be eligible: New hires & changes of position must be effective on or before
October 1st, 2023.
● The payment will be proportional to the length of time worked during the calendar year.
I.e if you are hired in June, we will calculate the portion of bonus from June to December.
● Globers eligible for STB are not eligible for the Top Performers Bonus.
Compensation
Compensation
Eligibility Criteria
Stay & Leaves of Absence:
● In case of any paid leave (i.e. PTO), it won’t reduce the STB calculation.
● In the case of any kind of parenting leave, it will not reduce the STB calculation.
● In case of any unpaid leave, that period will not be taken into account for the calculation, thus reducing the STB.
● The time that you may have spent in Talent Pool will not reduce the KPI (Key Performance Indicator) achievement
calculation.
● If a Glober resigns or is dismissed for any reason before the payment date, they become ineligible to receive the Short
Term Bonus.
Relocations:
● In case of a relocation, Globant will pay the STB in the country/company of the Glober at the time of payment, and
proportional to the employment conditions. I.e. a Glober that works in Colombia and moves to Spain from October on, the
STB calculation will be: January - September in COP (converted to EUR), and October - December in EUR.
Compensation
Compensation
To keep in mind:
● TL GLOW information is taken from “MyTeam>Teams”, not from “Pod Journey”.
● If TL reaches seniority Level 4, TL eligibility factors will no longer be taken into consideration.
● If the TL is assigned to the "Default" team, it will not be considered as an eligible Team for FTEs eligibility criteria.
● TL STB adjustments and exceptions can only be requested up to 15 days after a month has been closed.
Compensation
General
Definitions
Compensation 2023 Bonus Calculation
Payout
* Account includes, but is not limited to, Account, Portfolio, Region, where applicable.
** Feedback Result is the final combination of your PA, Feedback for Leaders and final Manager Feedback
*** GRM is based on Globant's annual financial performance. Does not apply if you have Globant Result in your Area KPIs.
Compensation Payout Calculation
New Globers joining the plan in the middle of the period and employees changing from fulltime to part time or vice versa
will see their payout prorated to reflect effective presence.
Compensation
PAYOUT DETAILS
● Important: As you already know, the calculation is based in part on KPI achievements according to your assignments. Please
check MyPerformance regularly to validate your assignments and track your results.
● For Sales positions only, a percentage of H1 bonus (that will be determined by Globant) may be paid as an advanced payment
during the month of October exclusively upon individual request:
○ Advanced payment will be made with no accelerators for H1, but accelerators will be considered for the full
bonus calculation.
○ If, as a result of the full year calculation, the advance payment is greater than the final payout, the excess
amount will be deducted from the salary according to legal provisions, and/or through a specific plan agreed
with the Glober.
● Income tax will be deducted when payout is fully completed and/or according with local regulations.
● Globant expects to pay STBs (or the balance of a STB for anyone that received an advance) in April 2024, subject to terms and
conditions of this handbook.
● A portion of the Short Term Bonus can be paid in LTIs, as determined by Globant in its sole discretion. If Globant chooses to pay a
portion of STB by granting LTIs (Long Term Incentives), vesting conditions will be defined at the time of grant.
Compensation 2023 Bonus Calculation
Payout
* Account includes, but is not limited to, Account, Portfolio, Region, where applicable.
** Feedback Results is the final combination of your PA, Feedback for Leaders and final Manager Feedback
*** GRM is based on Globant's annual financial performance. Does Not apply if you have Globant Result in your Area KPIs.
Compensation STB Plan Detail
Performance Results
FEEDBACK RESULTS*
Manager Feedback score will be calculated based on the following guidelines:
50% 50%
Payout
* Account includes, but is not limited to, Account, Portfolio, Region, where applicable.
** Feedback Results is the final combination of your PA, Feedback for Leaders and final Manager Feedback
*** GRM is based on Globant's annual financial performance. Does Not apply if you have Globant Result in your Area KPIs.
Globant Results Multiplier
Payout
* Account includes, but is not limited to, Account, Portfolio, Region, where applicable.
** Feedback Results is the final combination of your PA, Feedback for Leaders and final Manager Feedback
*** GRM is based on Globant's annual financial performance. Does Not apply if you have Globant Result in your Area KPIs.
Compensation
To achieve this, we all need to be involved and that’s why we all share the following KPI for 2023. This KPI will be
measured throughout your TDC, Studio, or Portfolio accordingly. If you are part of a Staff Area, it will be measured
throughout Globant overall.
Accomplished = 1.05
Gender
Diversity
Not Accomplished =1.00
Compensation 2023 Bonus Calculation
Payout
* Account includes, but is not limited to, Account, Portfolio, Region, where applicable.
** Feedback Results is the final combination of your PA, Feedback for Leaders and final Manager Feedback
*** GRM is based on Globant's annual financial performance. Does Not apply if you have Globant Result in your Area KPIs.
Your Account /
Area Performance Result
KPIs
Per Position
Compensation Sales
Position/Role Performance (100%)
Products &
Managing Director Portfolios Revenue 45% Portfolios OM 35% Region Revenue 10% 10%
Platforms Revenue
(Portfolios) / EVP Sales
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight
Globant
CDO Globant Revenue 40% Globant OM 30% Globant Results 20% Maturity & 10%
Accuracy
Portfolio/ Account
Portfolio/ Account Portfolio/ P&P
VP Delivery 45% 30% Maturity & 5% 10% Attrition 5%
Revenue Account OM Revenue
Accuracy 5%
Portfolio/ Account
Delivery Directors(DD) Portfolio/ Account Portfolio/
50% 40% Maturity & 5%
Delivery Managers Revenue Account PM
Accuracy 5%
(DM)
PM SSR / SR Certified
Tech Leads / Agile Account Revenue 50% Account PM 40% Account Maturity 10%
Coach
Compensation Technology
Position/Role Performance (100%)
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight
Globant
Global CTO 50% Globant GM 40% Globant Results 10%
Revenue
Region
Regional CTOs 55% Region OM 30% P&P Revenue 10% Attrition 5%
Revenue
Portfolio/
Portfolio/ Portfolio /
VP Technology Account 45% 30% 10% P&P Revenue 10% Attrition 5%
Account PM Account Maturity
Revenue
Studio Conversion Budget
Studio Partners 30% 40% Matching Index 15% 15%
Revenue Rate Compliance
Direct Revenue
Business Hacking Associate 50% 50%
Revenue Contribution
Direct Revenue
Business Hacking Mgr - Dir - Partner 40% 60%
Revenue Contribution
Compensation Technology
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight
Conversion
1) Studios Studio Revenue 40% 40% Matching Index 20%
Rate
2) TDCs TDC Revenue 20% HC Billed 20% Matching Index 30% Attrition 10% Budget Dojo 20%
Portfolio/
Portfolio/ Portfolio /
3) Account / Portfolio Account 50% 30% 20%
Account PM Account Maturity
Revenue
Compensation Brand / Marketing
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight KPI 6 Weight
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight KPI 6 Weight
Won Be Kind
EVP Marketing & Revenue 40% 5% ISQ Leads 20% Product 10% Hires 15% 10%
Opportunities Leads
Brand
Won Analyst
SVP Marketing & Revenue 40% 10% Content ISQLs 10% NPS 10% 10% ISQ Leads 20%
Opportunities Reports
Brand
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight KPI 5 Weight
Performance (100%)
Position / Role
KPI 1 Weight KPI 2 Weight KPI 3 Weight KPI 4 Weight
Individual
Inside Sales Individual
Won Opps 30% 30% Individual ISQLs 40%
Rep. Converted Leads
Amount
Compensation Staff Areas
Staff Business
Globant X Revenue (*) 20% EBITDA Compliance 30% CAPEX Compliance 30% 20%
(Globant X Governance team) KPIs
Sales
Platform Revenue 70% Product KPIs 30%
(Growth & MVP)
Production CAPEX
Platform Revenue 30% Product KPIs 30% EBITDA Compliance 25% 15%
(Growth & MVP) Compliance
Marketing
Platform Revenue 50% Marketing KPIs 50%
(Growth & MVP)
Platform Leaders CAPEX
Platform Revenue 40% Product KPIs 20% EBITDA Compliance 25% 15%
(Growth & MVP) Compliance
Marketing
Marketing KPIs 100%
(Proof of Concept)
* In case the platform is discontinued or defunded, the Glober will apply to a partial result for the part of the year assigned to the mentioned
platform.
Compensation
KPIs
Definition
Globant Results
● Revenue
● Net Income
● Operating Income
● Accelerators
○ Threshold for Achievement is 80%
○ Accelerates/decelerates 50% every 1%
above/below 100%
Revenue
REVENUE Based on Account performance results, considering market agreements.
●Revenue: Threshold for Achievement is 80%. If revenue achievement is below 80%, final payout will be 0%.
●Revenue Accelerator:
○ above target, accelerates 50% overachievement (capped to 150% Achievement)
●Revenue Decelerator:
○ If achievement is between 90% - 100%, it will decelerate 50% of the underachievement. i.e. If achievement is 95% the final
result will be 92.5%
●If achievement is between 80% - 90%, the final result will be 50%.
Revenue Achievement Deductions (Applies to all Sales & Delivery Positions with Revenue KPI)
Debt
● For revenue achievements, we will deduct all outstanding debt over 60 days net of down payments.
● We will exclude all outstanding debt over 365 days
● Furthermore, the quarter with the highest debt will be used for the calculation of the KPI
● Debt from new acquired companies will be considered from the first day of acquisition
Unbilled Invoices (a.k.a. Revenue Provisions)
● For revenue achievements, we will deduct all open unbilled revenue provisions with aging over 90 days
● We will exclude all outstanding unbilled revenue provision over 365 days
● Furthermore, the quarter with the highest unbilled revenue balance will be used for the calculation of the KPI
● Unbilled revenue from new acquired companies will be considered from the first day of acquisition
● Note: Milestones from Fixed Price projects will be excluded from this calculation.
Revenue Examples
Final Achievement
Target Actual* Revenue Achv Over/Under Acc/desc Achievement Final Achievement Capped
$1,000,000 $1,400,000 140.00% 40.00% 60.0% 160.0% 160.0% 150.0%
$1,000,000 $1,330,000 133.00% 33.00% 49.5% 149.5% 149.5% 149.5%
$1,000,000 $1,200,000 120.00% 20.00% 30.0% 130.0% 130.0% 130.0%
$1,000,000 $1,150,000 115.00% 15.00% 22.5% 122.5% 122.5% 122.5%
$1,000,000 $1,100,000 110.00% 10.00% 15.0% 115.0% 115.0% 115.0%
$1,000,000 $1,050,000 105.00% 5.00% 7.5% 107.5% 107.5% 107.5%
$1,000,000 $1,010,000 101.00% 1.00% 1.5% 101.5% 101.5% 101.5%
Final Achievement
Target Actual PP Over/Under Base Achievement Acc/Desc Final Achievement Capped
43.0% 90.00% 47.00 pp 209.3% 100.0% 309.3% 300.0%
43.0% 80.00% 37.00 pp 186.0% 100.0% 286.0% 286.0%
43.0% 48.00% 5.00 pp 111.6% 100.0% 211.6% 211.6%
43.0% 47.90% 4.90 pp 111.4% 50.0% 161.4% 161.4%
43.0% 46.00% 3.00 pp 107.0% 50.0% 157.0% 157.0%
43.0% 45.90% 2.90 pp 106.7% 50.0% 156.7% 156.7%
43.0% 45.00% 2.00 pp 104.7% 50.0% 154.7% 154.7%
43.0% 44.80% 1.80 pp 104.2% 50.0% 154.2% 154.2%
43.0% 44.00% 1.00 pp 102.3% 50.0% 152.3% 152.3%
43.0% 43.90% 0.90 pp 102.1% 25.0% 127.1% 127.1%
43.0% 43.50% 0.50 pp 101.2% 25.0% 126.2% 126.2%
43.0% 43.49% 0.49 pp 101.1% 10.0% 111.1% 111.1%
43.0% 43.10% 0.10 pp 100.2% 10.0% 110.2% 110.2%
43.0% 43.00% 0.00 pp 100.0% 0.0% 100.0% 100.0%
If the portfolio/s where the Glober is assigned during 2023 increased its RPH by 16% or more, the margin achievement would accelerate by 10pp.
If the portfolio/s where the Glober is assigned during 2023 increased its RPH by 11% or more, the margin achievement would accelerate by 5pp.
Margin Achievement
Margin Margin Target Margin Achievement RPH increased RPH Accelerator
Accelerated by RPH
41% 40% 152.5 % 13.4 % 5.0 % 157.5 %
41% 40% 152.5 % 17.4 % 10.0 % 162.5 %
Accuracy
ACCURACY
● Shows how precise monthly estimations of the following metrics are : Revenue ($), Cost ($), Non billed FTEs and Releases.
This precision is measured by the deviation between the Actual and Forecast for each metric. Each metric has a different
weight in the total achievement
Detours within the target generate 100% of accuracy achievement.
● Metric Definitions:
○ Revenue: Income generated from normal business operations that includes discounts and deductions.
○ Cost: Expenditure incurred in the project (COGS).
○ Non billed FTEs: Globers that were neither invoiced nor provisioned in the account.
○ Releases: End of a position.
Maturity
=
50%
+ + + +
10% Account 10% NPS 10% NPS 20% Account
POD target
Maturity Adherence Events &
Gov & Coverage Score NPS Request
Unassigned
Feedback
● Weight 50% POD targets (Events & Feedback) ● Weight 20% Account NPS Feedback request
Complete POD events on time Sent to at least 2 client’s stakeholders (at least one of them has to be
considered as strategic) per Q.
○ Constitution: 30 days from POD’s creation date.
○ Quest: To be conducted periodically, every 90 days max
● Weight 10 % NPS coverage:
○ POD feedback: requested at least once per POD per Q
Obtain at least a 40% of NPS response rate at account level
● Weight 10% Account Gov & unassigned: Received NPS Survey vs. NPS Survey request.
Less than 10% of account globers
● 10% NPS score:
○ Without POD assignments (Account Unassigned members ○ NPS target score at account level,
POD)
(calculated as: % promoters (9-10) - % detractors (0-6) )
○ Assigned to Governance PODs NPS Score >= 65 - account with more than 1 year
NPS Score >= 50 - accounts with less than 1 year
Products & Platforms (P&P) Revenue
REVENUE Based on portfolio performance results associated with invoiced licences, subscriptions and direct services (ie. setup
fees, customizations, support, specific solutioning) and recognized to the below mentioned products and platforms.
● There is no threshold for KPI achievement.
● In case of underachievement, the % recognized will be the % of achievement. There is no decelerator.
● Accelerator:
○ Above 100% and below 125%, 1.25x of KPI Achievement.
○ Above 125% and below 150%, 1.5x of KPI Achievement.
○ Above 150%, 1.75x of KPI Achievement capped at 300%.
The following products and platforms will be considered for the revenue calculation:
● GlobantX platforms (*): GeneXus, Walmeric, StarMeUp, Navigate, MagnifAI, WaaSabi, Augoor, FluentLab, BeHealthy and
LightningChat
● La Liga Tech platforms: OTT Platform, Smart Venues, Fan Engagement, Fantasy Gaming, Competition Manager, Web &
App Maker, Content Protection, Media Coach and any New Product developed by LLT.
(*) It may vary during the year with new additions to the portfolio.
Products & Platforms (P&P) Revenue
44
Attrition
Attrition Target - Attrition:
Attrition Final
ATTRITION ATTRITION TARGET % Delta vs Target
Achievement Achievement
10% and <15% Below Target 16.5 % 19.0 % -13% 108.6 % 138.6 %
Eligible positions for this Scheme: With the aim of promoting support
in Technology for the main
Each eligible Glober may have
● Tech Directors dimensions of the company:
changed their focus on dimensions
● Tech Manager ● Studios throughout the year, they will be
● Product Manager ● TDCs evaluated on the KPI’s according to
● Product Director ● Regions the specific dimension alignment.
● SME
Technology: Contextual Focus Scheme
TDC
Capacity
Retention Recruiting
Gatekeeping
Staffing
Trainings
Employer
Delivery Evaluation brand
Career
acceleration
Business Practices
Value
Leadership
REGION/
STUDIO
Portfolio Industry Presales
specialization Practices
Technology
TDC Revenue
Revenue generated by the opportunities reported and won per TDC.
HC Billed
Shows the increase or decrease of headcount billed, who are assigned to a client other than Globant,
in a particular TDC during a certain month or period. It is calculated as the difference of this
headcount, located in a particular TDC, between one month/period and the previous one. The target
for this metric has been set by month.
MATCHING INDEX
Based on Max Demand, it shows the % of tickets staffed. Max Demand considers all tickets that need
to be staffed in a particular month, regardless their starting date is in the same month or in previous
ones. It has a monthly target to measure achievement.
ATTRITION
Measure the rate of employees that leave the company.
Direct Revenue
● Shows the amount of revenue captured by the hours each business hacker
contributed to a project.
● This is a yearly metric.
Revenue Contribution
● Shows the amount of revenue attributed to a new conversion where a Business
Hackers was a direct contributors to the opportunity.
● The Business Hackers must be the Solution Owner of the opportunity or the
studio should be labelled as main or secondary studio.
Brand
Thresholds/Accelerator/Decelerator
● Threshold for Achievement is 80%
● Above target, accelerates 50% overachievement
(capped to 150% Achievement)
● Decelerator: It will decelerate 50% of the
underachievement. i.e. If achievement is 95% the
final result will be 92.5%
Brand
● NPS: Net Promoter Score corresponds to the result of the survey based on a
scale of 1-10 likelihood that measures customer satisfaction of Globant
Marketing Agency across internal teams.
● Client cases and events: total number of cases and events developed through
analysts.
● Revenue: actual revenue generated by the opportunities that Inside Sales helped to open and win.
The list of opportunities with their corresponding revenue is reported by Business Advisory at the
end of the month, and each of them has the Inside Sales Rep associated with the opp, if there is
any.
● Won Opportunities Amount: It corresponds to the total amount in US dollars of closed won
opportunities generated by the Inside Sales team. The information is extracted from Salesforce.
● Converted Leads: It corresponds to the total number of leads converted into opportunities that
have the Inside Sales field populated in Salesforce. The information is extracted from Salesforce.
● ISQLs: It corresponds to the total number of leads marked as Inside Sales Qualified Lead. the
information is extracted from Salesforce.
Thresholds and Accelerators for All Inside Sales KPIs is 80%. All KPIs overachievement is capped to 150%.
Budget Compliance
Globant X ➢
achievement
Accelerators:
Revenue ○
○
Above 100% and below 125%, 1.25x of KPI Achievement.
Above 125% and below 150%, 1.5x of KPI Achievement.
○ Above 150%, 1.75X of KPI Achievement capped at 300%:
Product ● Consider Product KPIs defined per each platform based on its nature and
maturity stage, results will be an average of the achievement of all the KPIs
KPIs committed.
Globant X
Terms &
Conditions
Compensation
● If an employee resigns/ is dismissed before the planned payment date having received a previous payment related to this plan, Globant will deduct this amount from the final
pay.
● Globant may change the terms and conditions relative to the calculation and payment of the Short Term Bonus at any time during the year and at its sole discretion, in which
case People will notify all Globers of the change and all changes will be published in this document.
● In the event of controversies regarding the interpretation of this document or any application thereof, either generally or in a particular case, Globant’s decision and
interpretation of the terms of this document shall prevail.
● The T&C of the STB plan can be suspended or discontinued in case of disciplinary, compliance or any investigation related to fraud or infringement of Globant's policies and
Code of Ethics and the result of those investigations could impact the individual performance results and STB payment.
● Globant reserves the right to make changes on the written or non-written objectives related to STB plan.
● Globant reserves the right to change, discontinue, and/or suspend plan conditions.
● Acceptance of this handbook implies full compliance with this document and any possible adjustments.
● Globant may modify payment dates and amounts of the Short Term Bonus in the event Globant, at its sole discretion, deems it convenient due to financial or other business
reasons affecting the company.
● TL STB adjustments and exceptions can only be requested up to 15 days after a month has been closed.
Compensation
Signature:
Compensation
Thanks!