Professional Documents
Culture Documents
Bugallon, Pangasinan
S. Y. 2020-2021
History
On march 15- 1962,US president John F Kinnedy put forth the “ CONSUMER BILL OF
RIGHTS’’ to help consumers understand their rights and responsibilities. In 1885, six consumer
rights were adopted by United Nation Assembly, which resulted in consumers having stronger
consumer protection, policies worldwide. March 15 is now declared as World Consumer Rights
Day.
1. RIGHT TO CHOOSE
The consumer has the right to choose from variety and various products at competitive
prices with an assurance of satisfactory. According to this right the consumer has the
right to get information about the quality, quantity, purity, standard and price of goods or
service so as to protect himself against the abusive and unfair practices quality
2. RIGHT TO SAFETY
The consumer should be protected against the marketing of goods or the provision of
services that are hazardous to health and life. While buying cosmetics, soaps , shampoos ,
its the right of consumer to ask about information from shopkeeper like soaps according to skin
type, a foundation suitable for complexion or not.
EXAMPLE: It means the right to a physical environment that will enhance the quality of life
Aside from the Consumer Act of 2009, there are also other international and national consumer
advocacy groups that advocate for our health.
Reflection Questions
By knowing your consumer rights, you have the power to report illegal and fraudulent
health products and services. Here are some government firms that we can approach to
report.
Activity: I Assert!
How do I write a letter of complaint for the purchase of fraudulent product? Read the letter.
XTSB Company
San Jose City
Philippines
Sincerely,
John Alfher Agir
37 A. Taguig City.
Your Turn!
Construct a letter of complaint for the purchase of product that is already expired. Follow the
format above.