BASIC CONCEPT OF HOUSEKEEPING 6.
SAFETY
HOUSEKEEPING – also called house cleaning or the
systematic process of making a house clean, neat and
orderly.
TYPES OF HOUSEKEEPING
1. DOMESTIC –housekeeping maintenance in a house.
2. INSTITUTIONAL – housekeeping maintenance for
establishments like hotels, resorts and apartments.
AREAS OF HOUSEKEEPING
1. Rooms and corridors: ceiling, wall, fans, windows,
doors, bed, carpets, etc.
2. Toilets/bathroom/CR: faucet, sink, toilet bowl,
replenish supply of towels, toilet paper, toiletries (soap,
shampoo, etc.)
3. Laundry/Ironing: table napkin, tablecloth, towels,
bed sheets, bed covers, blankets, etc.
4. Furniture and furnishings: cabinet, table lamp, sofa,
dining tables and chairs, etc.
5. Garden: plants, pots, lawn (grass), trees, bushes, etc.
6) Public areas: stair case, corridors, lobby, waiting
halls, recreation room, parking area, swimming pool,
offices, common toilets etc.
7) Kitchen: kitchen utensils and materials, apparatus
and appliances, faucet, sink, etc.
HOUSEKEEPER – person responsible for administering
housekeeping maintenance and for insuring that
everything is in order.
RESPONSIBILITIES OF A HOUSEKEEPER
1. Maintain cleanliness and orderliness inside and
outside the house or establishment.
2. Keeps the different areas free from hazards.
3. Undertakes minor repairs like busted bulbs, broken
furniture, etc.
4. Attends to the needs of the members of the
household and guests.
BASIC STANDARDS FOR AN IDEAL HOUSEKEEPING
WORK:
1. CLEANLINESS
All areas, including floor, furniture and fixture are
spotless and in pristine condition.
2. ORDERLINESS
Proper organization and placement of all materials,
supplies and equipment. Beds are made up properly,
linens are clean and folded.
3. SANITATION
All areas are clean, safe, healthy and free from
biohazards.
4. COMFORT
Relaxing and cozy ambiance without distractions.
5. EYE APPEAL
Welcoming ambiance and pleasing interior designs.
Provision of safety facilities (signages, fire extinguishers,
disaster alarm system) and ensuring all areas are
hazard-free.
7. MAINTENANCE
Periodic monitoring of equipment and consumption of
supplies and ensuring replenishment and organization.
MAIN RESPONSIBILITIES IN HOUSEKEEPING
1. To ensure excellence in housekeeping sanitation,
safety, and comfort.
2. To establish a welcoming atmosphere.
3. To ensure a high standard of cleanliness and general
upkeep in all areas.
HOUSEKEEPING SKILLS
1. Time management skills. To ensure all cleaning
activities are complete and on time. Punctuality is also
important.
2. Attention to detail. Working thoroughly and
meticulously. From organizing various household items
to ensuring that floors and windows are clean and left
streak less.
3. Communication skills. Ensure the expectations for
each cleaning are thoroughly understood. Without
good communication skills, a housekeeper may not
meet the needs of employer or overlook important
components required to complete a particular job.
4. Interpersonal skills. Common interpersonal skills
needed by housekeepers to perform their job well
include dependability, teamwork and responsibility.
5. Flexibility. Adaptable to any work hour and any kind
of job. Being flexible can help a housekeeper be
available for more jobs and potentially make more
money.
6. Customer service. Work is based on the approval of
the client, ensure clients are satisfied with a
housekeeper's performance is key to being successful
in this career.
7. Housekeeping hard skills. Housekeepers need to
develop several hard skills to be successful in
performing their jobs. Hard skills are physical skills
required to perform a certain task.
Common hard skills needed to be a good housekeeper
include:
HOW TO IMPROVE HOUSEKEEPING SKILLS
Steps you can take to continue developing and
improving your housekeeping skill set to become an
overall more effective cleaning professional:
1. Refine your organizational skills
You can improve your organization skills by practicing in
your own home and focusing on organization each time
you complete a specific project.
2. Undergo housekeeping training
There are training programs available for new
housekeepers, as well as certification programs like
those offered by professional organizations to help you
improve your housekeeping skills.
3. Familiarize yourself with cleaning equipment
Becoming familiar with housekeeping equipment and
developing your hard skills can help you to complete
your work more quickly and effectively.
4. Regularly communicate with clients
By keeping in regular communication with your clients,
you can ensure that they are satisfied after each
cleaning. If they are not satisfied, ask specific questions
as to what they would like to see improved.
HOUSEKEEPING BEST PRACTICES
Here are a few tips on how to implement housekeeping
skills while on the job:
1. Keep a detailed planner to keep track of:
-appointments
-specific activities
2. Remain consistent
-consistency and attention to detail
-accomplish activities regularly
-housecleaning goals
3. Take pride in your work
-doing the best job possible
-ensure your clients satisfaction
-motivated in your work
-encourages you to keep improving your skills to be
more effective and successful
PERSONAL AND HOUSEHOLD SERVICES
Care activities
-childcare
-elderly assistance
-PWDs support (excluding healthcare)
Non-care activities
7 FACTORS TO CONSIDER WHEN CHOOSING A CAREER
Consider which type of career would match your
personal lifestyle goals and preferences.
1. Your passions and interests
Ultimately, what makes you happy?
2. Your desired salary
You may want to make sure you will be able to support
yourself financially.
3. Education requirements
-on-the-job training
-time investment
-financial investment
4. Work/life balance
-permanent job
-sideline
-personal and family life
(it may lead to burnout, health problems, and
unhappiness.
5. Travel requirements
-If you want to see the world, a career that involves
frequent travel may be a good fit for you. (fashion,
sales, event planning, air travel agencies)
-office job (job closer to home/stationary career
(accounting, engineering, and education)
6. Opportunities for growth and development
-very limited upward mobility
-multiple opportunities for advancement
Important Characteristics/ Traits/Attributes of a
Housekeeper
Hardworking: Working diligently and being consistent
about work. Hardworking people keep improving their
performance to produce good products and/or provide
good services.
Self-confidence: Trusts in his/her ability and own
judgment.
Discipline: Always abide on the plan and fight the
temptation to do what are unimportant things.
Committed: Accepts full accountability of everything.
He/she gives full commitment and dedication to his/her
job.
Ability to accept change:
Be flexible and resilient. Adapt to frequent changes.
Make positive changes to enhance oneself.
Persistence:
-keep doing things that interests you even if other
people say you will not succeed or that you are just
throwing your time and effort
-doing something again and again until you get what
you think you worthy of
-not giving up even during difficult times
Risk-taking: Taking the opportunity to do something
which is out of your comfort zone and usual activities. It
may also imply doing something that can result in
anything that is unlikable or risky.
Creative: Creative and innovative in order to have an
advantage over the others
Has the initiative: putting oneself in a position where
you are responsible for the failure or success.
Demand for efficiency and quality: A successful person
does not settle for less or mediocrity and cannot stand a
bad performance from other people. This makes an
assurance that he is giving quality products and the best
services.
The Six Rs of RA 9003
REDUCE – to diminish/ decrease in size, amount, extent
or number
REUSE – to use again in the same or different way
RECYCLE – to reuse or adapt to a new use; bring back
REPURPOSE – to give a new purpose
RECOVER – to bring back to normal position or
condition
RETHINK – to reconsider, reanalyze, reevaluate,
redefine, readdress
Types of Waste according to source
 Household or domestic waste
 Commercial or industrial waste
Types of Waste according to classification
Residual - waste with no commercial value meant for
disposal
Recycle - waste that can be reused
Biodegradable – Waste that can be decomposed by
organisms
Hazardous - waste that may cause or contribute to
mortality or illness
Toxic - waste that may cause immediate death or body
change
The Six Rs of RA 9003
REDUCE – to diminish/ decrease in size, amount, extent
or number
REUSE – to use again in the same or different way
RECYCLE – to reuse or adapt to a new use; bring back
REPURPOSE – to give a new purpose
RECOVER – to bring back to normal position or
condition
RETHINK – to reconsider, reanalyze, reevaluate,
redefine, readdress
Types of Waste according to source
 Household or domestic waste
 Commercial or industrial waste
Types of Waste according to classification
Residual - waste with no commercial value meant for
disposal
Recycle - waste that can be reused
Biodegradable – Waste that can be decomposed by
organisms
Hazardous - waste that may cause or contribute to
mortality or illness
Toxic - waste that may cause immediate death or body
change
The Six Rs of RA 9003
REDUCE – to diminish/ decrease in size, amount, extent
or number
REUSE – to use again in the same or different way
RECYCLE – to reuse or adapt to a new use; bring back
REPURPOSE – to give a new purpose
RECOVER – to bring back to normal position or
condition
RETHINK – to reconsider, reanalyze, reevaluate,
redefine, readdress
Types of Waste according to source
 Household or domestic waste
 Commercial or industrial waste
Types of Waste according to classification
Residual - waste with no commercial value meant for
disposal
Recycle - waste that can be reused
Biodegradable – Waste that can be decomposed by
organisms
Hazardous - waste that may cause or contribute to
mortality or illness
Toxic - waste that may cause immediate death or body
change
The Six Rs of RA 9003
REDUCE – to diminish/ decrease in size, amount, extent
or number
REUSE – to use again in the same or different way
RECYCLE – to reuse or adapt to a new use; bring back
REPURPOSE – to give a new purpose
RECOVER – to bring back to normal position or
condition
RETHINK – to reconsider, reanalyze, reevaluate,
redefine, readdress
Types of Waste according to source
 Household or domestic waste
 Commercial or industrial waste
Types of Waste according to classification
Residual - waste with no commercial value meant for
disposal
Recycle - waste that can be reused
Biodegradable – Waste that can be decomposed by
organisms
Hazardous - waste that may cause or contribute to
mortality or illness
Toxic - waste that may cause immediate death or body
change