Human Recourse

Management

Activity Plan 4

Abdul Haseeb 191350119

Shoaib Ali 191360310

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Demand of Human Resource (HR):

Goals HR Demand Justifications

Operational goals:

Maximize Efficiency and Automation Engineer. Evaluate and implement

Minimize Environmental automation solutions to

Impact. optimize production.

Prioritize Employee Safety Safety Officer, Community Implement and enforce

and Community Well-being. Relations Specialist. safety protocols, conduct

safety training; Build

relationships with local

communities, address

concerns.

Financial Goals

Increase profitability Process Improvement Analyze workflows, identify

through operational Specialist and implement cost-saving

efficiency and cost measures

reduction

Diversify income streams Sales/Marketing Specialist. Develop new sales channels,

and expand market reach. expand market reach.

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Strategic Goals

Embrace Sustainable Environmental Engineer Implement eco-friendly

Production and practices, monitor emissions

Environmental Leadership

Empower Employees and Training Specialist Design and deliver

Foster a Thriving employee development

Community programs, conduct

engagement surveys

Creating Job Description

Environmental Engineer’s JD

Automation Engineer JD

Job Description Automation Engineer

Organization Unit Reports to

Master Tiles

Jobholder’s Name No. of Direct Reports Total Staff Controlled

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Main Purpose of Job Unit/functions Controlled

 Controlling tiles temperature and product quality.

 Automating tasks like loading and unloading tiles, mixing raw

materials, and conveying materials throughout the production

process.

 Implementing sensors and software to monitor various parameters

and automatically adjust settings to maintain optimal conditions.

Key Result Areas Avg% Key Performance Areas

 Development & Implementation 60% Design and build automation scripts, tools, and

pipelines. Integrate with existing systems and

ensure smooth operation.

 Testing & Maintenance 20% Develop and execute automation tests for

software code and infrastructure. Maintain and

improve existing automation scripts and tools.

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 Collaboration & Knowledge Sharing 10% Collaborate with engineers and Develops teams

to identify automation opportunities. Share

knowledge and best practices within the team.

 Monitoring & Analysis 10% Monitor the performance of automated systems

and identify areas for improvement. Analyze

data to gain insights into automation

effectiveness.

Key Performance Indicators

Define specific and measurable KPIs aligned with your chosen KRAs. Examples for an Automation

Engineer could be:

 Number of automated tasks successfully implemented.

 Reduction in manual effort or increased efficiency achieved through automation.

 Improvement in test coverage and defect detection rates.

 Number of knowledge-sharing activities

1.

Knowledge Special Skills Personal Qualities

 Update these sections  Programming Languages  Analytical and Critical

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to reflect the required and Scripting Thinking

technical skills and

 Automation Frameworks  Creative and Innovative
expertise for an
and Tools
 Strong Communication
Automation Engineer.
 CI/CD Pipelines and and Collaboration
Some examples
Develops Principles
include:  Time Management and

 Data Analysis and Organization

 Knowledge of
Reporting
programming  Teamwork and

languages and  Version Control Systems Leadership

scripting tools

 Experience with

automation

frameworks and tools

 Understanding of

CI/CD pipelines and

DevOps principles.

 Strong analytical and

problem-solving

skills.

 Excellent

communication and

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collaboration skills.

Main Tasks & Responsibilities (TDRs) Expected Performance

Standard

Identifying and analyzing manual processes for

automation potential.

Designing and developing automated scripts and

tools.

Integrating automation with existing systems and

workflows.

Developing and executing automated tests for

software code and infrastructure.

Monitoring and maintaining automated systems.

Documenting automation processes and best

practices.

Additional Comments

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Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

Date (dd/mm/yy)

Next review due by:

Safety Officer JD

Job Description Safety Officer

Organization Unit Reports to

Master Tiles Production Manager

Jobholder’s Name No. of Direct Reports Total Staff Controlled

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1

Main Purpose of Job Unit/functions Controlled

 To ensure the safety and well-being of all employees at the Master Industrial relations

tikes by developing and implementing effective safety procedures,

conducting regular inspections, and providing safety training to

promote a safe and healthy work environment.

Key Result Areas Avg% Key Performance Areas

 Compliance and Regulatory Affairs 20% Stay informed about relevant safety

regulations and ensure compliance with all

applicable laws and standards. Liaise with

government safety inspectors and address

any concerns or citations.

 Safety Advocacy and Training 20% Foster a positive safety culture at the

Master tiles by promoting safe work

practices and employee participation in

safety initiatives. Conduct regular safety

meetings and campaigns to raise awareness

about safety hazards and best practices.

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 Emergency Preparedness and Response 20% Develop and maintain emergency response

plans for various scenarios, including

fires, natural disasters, and medical

emergencies. Conduct regular emergency

drills and training to ensure employee

preparedness.

 Safety Program Development and 40% Develop, implement, and maintain a

Implementation comprehensive safety program aligned

with national regulations and best

practices. Conduct risk assessments to

identify and mitigate potential hazards in

all areas of the Master tiles operation.

Key Performance Indicators

 Achieve a zero-accident rate within one year.

 Reduce the number of safety incidents by 90% within 6 months.

 Increase employee participation in safety meetings and programs by 100% within 6 months.

 Achieve and maintain 100% compliance with all applicable safety regulations.

 Conduct at least twice safety audits and inspections per year.

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Knowledge Special Skills Personal Qualities

 Degree in safety  Excellent communication,  Strong work ethic and

engineering, interpersonal, and reliability

occupational health, presentation skills.

 Strong attention to
or a related field
 Ability to develop and detail
preferred.
implement effective safety
 Calmness and
 Minimum [number] programs and training
composure in
years of experience materials.
emergencies
in a safety officer
 Strong analytical and
 Excellent
role within a
problem-solving skills.
communication skills
manufacturing
 Ability to work
environment.  Adaptability and
independently and as part of
flexibility
 Strong
a team.
understanding of
 Strong leadership and
relevant safety
organizational skills.
regulations and best

practices in the  Commitment to a safe and

Master tiles. healthy work environment.

Main Tasks & Responsibilities (TDRs) Expected Performance Standard

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 by the Develop and implement the  Develop and implement a

company safety program. comprehensive safety program:

 Conduct risk assessments and safety  Conduct risk assessments:

audits.
 Develop and deliver safety training

 Develop and deliver safety training programs.

programs.
 Conduct regular safety audits and

 Investigate accidents and incidents. inspections

 Liaise with government safety inspectors.

 Provide first aid and CPR training:

 Maintain safety records and reports.

 Lead and coordinate emergency

 Foster a positive safety culture. response

 Conduct emergency drills and training.

 Provide first aid and CPR training.

 Lead and coordinate emergency response

efforts.

 Perform other duties as assigned

Production Manager.

Additional Comments

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Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

Date (dd/mm/yy)

Next review due by:

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Process Improvement Specialist JD

Job Description Process Improvement Specialist

Organization Unit Reports to

Production Department Production Manager

Jobholder’s Name No. of Direct Reports Total Staff Controlled

Main Purpose of Job Unit/functions Controlled

 To increase the efficiency and profitability of Master tiles by Industrial relations

identifying and implementing process improvements.

 To collaborate with financial operators and other stakeholders to

optimize production methods and minimize waste.

 To maintain a safe and healthy working environment for all

employees

Key Result Areas Avg% Key Performance Areas

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Process Optimization 70% Conduct regular Financial performance

audits to identify areas for improvement.

Analyze financial data and recommend

changes to fuel use schedule, and other

operating parameters.

Technical Expertise 10% Stay up-to-date on the latest technologies

and best practices in Master tiles

production. Conduct research and

development activities to identify new

process improvement opportunities.

Collaboration and Communication 5% Work closely with finanical

operators, management, and other

stakeholders to implement process

improvements. Effectively communicate

technical information to non-technical

audiences.

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Safety and Compliance 15% Ensure that all process improvements

comply with relevant safety regulations

and environmental standards. Conduct

safety training for financial operators and

other staff. Monitor and report any safety

hazards or environmental concerns.

Key Performance Indicators

 Annual increase in tiles production by 70%.

 Reduction in fuel consumption by 30%.

 Decrease in the defect rate by 70%.

 Successful implementation of 3 number of process improvement initiatives.

 Zero safety incidents related to process improvements.

Knowledge Special Skills Personal Qualities

 Strong  Excellent  Strong work ethic and

understanding of communication, interp commitment to

Master tiles ersonal, and problem- continuous

technology and solving skills. improvement.

processes.  Ability to work  Creativity and a

 Experience in independently and as passion for problem-

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process optimization part of a team. solving.

and analysis.  Proficiency in data  Strong attention to

analysis and reporting detail and accuracy.

tools.  Ability to handle

pressure and work in

a fast-paced

environment.

Main Tasks & Responsibilities (TDRs) Expected Performance Standard

 Conduct regular Financial performance

audits.

 Analyze financial data and identify areas

for improvement.

 Design and implement pilot trials of new

technologies or processes.

 Monitor and evaluate the effectiveness of

implemented improvements.

 Track KPIs and prepare reports on

process improvement initiatives.

 Provide technical support and training to

financial operators and other staff.

 Conduct safety training and ensure

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compliance with relevant regulations.

 Research and develop new process

improvement opportunities.

 Collaborate with stakeholders to

implement process improvements.

 Perform other duties as assigned by the

Production Manager.

Additional Comments

Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

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Date (dd/mm/yy)

Next review due by:

Sales and Marketing Specialist JD

Job Description Sales and Marketing Specialist

Organization Unit Reports to

Master tiles

Jobholder’s Name No. of Direct Reports Total Staff Controlled

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Main Purpose of Job Unit/functions Controlled

 To contribute to the growth and profitability of Master tiles by

effectively promoting and selling our tiles products to new and

existing customers.

Key Result Areas Avg% Key Performance Areas

 Lead Generation 40% To contribute to the growth and

profitability of Master tiles by effectively

promoting and selling our tiles products to

new and existing customers.

 Sales and customer service 30% Present Master tiles products and services

to potential customers in a compelling and

informative manner.

 Marketing and Brand Awareness 20% Assist in developing and implementing

marketing campaigns to promote Master

tiles brand and products

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 Administrative Tasks 10% Maintain accurate sales records and

reports.

Key Performance Indicators

 Number of qualified leads generated per month.

 Value of new sales deals closed per quarter.

 Customer satisfaction ratings.

 Brand awareness metrics

Knowledge Special Skills Personal Qualities

 Bachelor's degree in  Proficient in MS  Highly motivated and

Marketing, Business Office Suite and results-oriented.

Administration, or a
marketing automation
 Strong work ethic
related field
tools
and time management
 Strong understanding
 Knowledge of the skills.
of marketing and sales
construction industry
principles and  Ability to work
and tiles products
independently and as

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practices. part of a team.

 Excellent  Professional and

communication and
enthusiastic
interpersonal skills.
demeanor.

 Excellent problem-

solving skills.

Main Tasks & Responsibilities (TDRs) Expected Performance

Standard

 Develop and implement sales and  Meet or exceed sales targets.

marketing strategies for tiles products.

 Successfully execute marketing

 Conduct market research to identify trends campaigns.

and opportunities in the tiles industry.

 Build and maintain positive customer

 Create and deliver compelling relationships.

presentations to potential clients in the

 Contribute to the expansion of the
construction sector.
business.

 Collaborate with the production team to

ensure an adequate supply of tiles products.

 Attend industry events and conferences to

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network and promote tiles offerings.

 Monitor and analyze competitors' activities

in the tiles market.

 Provide timely and accurate reports on

sales and marketing performance for tiles

products.

 Build and maintain strong relationships

with key stakeholders in the construction

industry.

 Stay updated on developments in the tiles

sector, including new technologies and

regulations.

Additional Comments

Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

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Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

Date (dd/mm/yy)

Next review due by:

Environmental Engineer’s JD

Job Description Environmental Engineer

Organization Unit Reports to

Master tiles Production Manager

Jobholder’s Name No. of Direct Reports Total Staff Controlled

Main Purpose of Job Unit/functions Controlled

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 To ensure the Master tiles operates in compliance with environmental

regulations and best practices, minimizing environmental impact and

promoting sustainable tiles production.

Key Result Areas Avg% Key Performance Areas

 Environmental Compliance 70% Monitor and assess compliance with

relevant environmental regulations and

permits. Conduct regular environmental

monitoring and reporting, including air

quality, water quality, and noise emissions.

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 Process Optimization 20% Identify and implement opportunities for

improving fuel efficiency and reducing

resource consumption in the tiles

production process.

 Community Engagement 10% Develop and implement community

engagement programs to raise awareness

about the environmental impacts of tiles

production and promote sustainable

practices.

Key Performance Indicators

 Achieve and maintain compliance with all relevant environmental regulations and permits.

 Reduce air emissions (particulate matter, SOx, NOx) by 10% within 4 months.

 Reduce water consumption by 15% within 2 months.

Knowledge Special Skills Personal Qualities

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 Bachelor's degree in  Environmental monitoring  Honesty

Environmental
 Data analysis  Ability to motivate
Engineering or
 Reporting  Team worker
related field.

 Technical, work-related skills  Creativity and innovation

 Minimum 3 years of

experience in the  Impartiality.

tiles industry or
 Punctuality.
environmental

engineering.  Strong commitment to

work
 Strong

understanding of  Accepts responsibility

environmental and is self-motivated

regulations and best

practices applicable

to the tiles industry.

Main Tasks & Responsibilities (TDRs) Expected Performance Standard

 Conduct regular environmental  Technical Expertise

monitoring of air quality, water quality,  Problem-Solving and Decision-Making

and noise emissions.  Communication and Collaboration

 Analyze and interpret environmental

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monitoring data and prepare reports.  Project Management

 Continuous Improvement
 Develop and implement environmental

management plans and procedures.

 Identify and implement opportunities for

reducing environmental impact in the

tiles production process.

 Liaise with environmental authorities and

stakeholders to address concerns and

maintain compliance.

 Prepare environmental impact

assessments for new projects or

expansions.

 Conduct training programs for employees

on environmental awareness and best

practices.

 Develop and implement community

engagement programs to raise awareness

about environmental issues.

 Respond to inquiries and complaints

from the community regarding

environmental issues.

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 Participate in relevant environmental

forums and workshops.

 Stay informed about the latest

environmental regulations and best

practices in the tiles industry.

 Maintain accurate records of all

environmental monitoring data and

reports.

 Perform other duties as assigned by the

Production Manager.

Additional Comments

Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

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Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

Date (dd/mm/yy)

Next review due by:

Training Specialist JD

Job Description Training Specialist

Organization Unit Reports to

Master tiles Production Manager

Jobholder’s Name No. of Direct Reports Total Staff Controlled

Main Purpose of Job Unit/functions Controlled

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To develop and implement training programs for Master tiles employees,

improving operational efficiency, safety, and environmental compliance

while promoting a skilled and engaged workforce.

Key Result Areas Avg% Key Performance Areas

 Training Development 40% Conduct needs assessments to identify

training requirements for all positions at

the tiles. Develop and implement

comprehensive training programs aligned

with operational needs and best practices.

 Training Delivery 30% Deliver training programs

effectively, engaging trainees and ensuring

knowledge retention. Provide

individualized coaching and mentoring to

employees to bridge skill gaps.

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 Safety and Compliance 20% Develop and implement safety training

programs to ensure adherence to workplace

safety regulations and best practices.

Conduct regular safety audits and

inspections to identify potential hazards

and implement corrective actions.

Key Performance Indicators

 Increase employee knowledge and skill levels as measured by pre- and post-training

assessments.

 Reduce workplace accidents and incidents by 70% within 2 months.

 Achieve and maintain 100% compliance with all relevant safety and environmental

regulations.

 Implement at least 4 new training programs or initiatives within 2 months.

Knowledge Special Skills Personal Qualities

 Degree in training  Excellent communication  Honesty

and

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development, human  Interpersonal  Ability to motivate

resources, or a
 Presentation  Team worker
related field
 Technical, work-related skills  Creativity and innovation
preferred.

 Minimum [number]  Impartiality.

years of experience  Punctuality.

in developing and
 Strong commitment to
delivering training
work
programs.
 Accepts responsibility
 Strong
and is self-motivated
understanding of the

tiles manufacturing

process and

associated safety and

environmental

regulations.

Main Tasks & Responsibilities (TDRs) Expected Performance Standard

 Conduct training needs assessments.  Problem-Solving and Decision-Making

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 Develop and implement training

programs.  Communication and Collaboration

 Project Management
 Deliver training programs effectively.
 Continuous Improvement
 Monitor and evaluate training programs.

 Develop and implement safety and

environmental compliance training

programs.

 Conduct safety audits and inspections.

 Provide coaching and mentoring to

employees.

 Foster a positive and engaged training

environment.

 Partner with other departments to

promote skill development and career

advancement.

 Stay informed about the latest training

and development trends and best

practices.

 Maintain accurate records of all training

activities.

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 Perform other duties as assigned by the

Production Manager.

Additional Comments

Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

Date (dd/mm/yy)

Next review due by:

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Process Improvement Specialist JD

Job Description Process Improvement Specialist

Organization Unit Reports to

Production Department Production Manager

Jobholder’s Name No. of Direct Reports Total Staff Controlled

Main Purpose of Job Unit/functions Controlled

 To increase the efficiency and profitability of Master tiles by Industrial relations

identifying and implementing process improvements.

 To collaborate with tiles operators and other stakeholders to

optimize production methods and minimize waste.

 To maintain a safe and healthy working environment for all

employees

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Key Result Areas Avg% Key Performance Areas

Process Optimization 70% Conduct regular tiles performance audits to

identify areas for improvement. Analyze t

financial data and recommend changes to

fuel use, firing schedule, and other

operating parameters.

Technical Expertise 10% Stay up-to-date on the latest technologies

and best practices in Master tiles

production. Conduct research and

development activities to identify new

process improvement opportunities.

Collaboration and Communication 5% Work closely with kiln

operators, management, and other

stakeholders to implement process

improvements. Effectively communicate

technical information to non-technical

audiences.

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Safety and Compliance 15% Ensure that all process improvements

comply with relevant safety regulations

and environmental standards. Conduct

safety training for tiles operators and other

staff. Monitor and report any safety

hazards or environmental concerns.

Key Performance Indicators

 Annual increase in tiles production by 70%.

 Reduction in fuel consumption by 30%.

 Decrease in the defect rate by 70%.

 Successful implementation of 3 number of process improvement initiatives.

 Zero safety incidents related to process improvements.

Knowledge Special Skills Personal Qualities

 Strong  Excellent  Strong work ethic and

understanding of communication, interp commitment to

Master tiles ersonal, and problem- continuous

technology and solving skills. improvement.

processes.  Ability to work  Creativity and a

 Experience in independently and as passion for problem-

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process optimization part of a team. solving.

and analysis.  Proficiency in data  Strong attention to

analysis and reporting detail and accuracy.

tools.  Ability to handle

pressure and work in

a fast-paced

environment.

Main Tasks & Responsibilities (TDRs) Expected Performance Standard

 Conduct regular kiln performance audits.

 Analyze tiles data and identify areas for

improvement.

 Design and implement pilot trials of new

technologies or processes.

 Monitor and evaluate the effectiveness of

implemented improvements.

 Track KPIs and prepare reports on

process improvement initiatives.

 Provide technical support and training to

tiles operators and other staff.

 Conduct safety training and ensure

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compliance with relevant regulations.

 Research and develop new process

improvement opportunities.

 Collaborate with stakeholders to

implement process improvements.

 Perform other duties as assigned by the

Production Manager.

Additional Comments

Review and Acceptance

Author’s Name Author’s Signature Date (dd/mm/yy)

Created / Amended by 1 2 0 6 1 1

HR Reveled Name HR Reveled Signature Date (dd/mm/yy)

Reviewed & accepted by HR

HoD’s Name HoD’s Signature Date (dd/mm/yy)

Reviewed & accepted by HoD

Job Holder’s Name Job Holder’s Signature Date (dd/mm/yy)

Discussed with jobholder &

accepted

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Date (dd/mm/yy)

Next review due by:

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