INTAN NURALLIA BINTI AZHAR 116 P, JALAN PESTA 4, KG KENANGAN TUN DR ISMAIL (1), 84000, MUAR, JOHOR +60182710139 tannuralliaS@gmail. OBJECTIVE Obtain a position as a participant in a people-oriented organisation where I can maximise my customer-service experience and be able to interact with clients in order to answer questions, resolve support issues, improve credibility and nurture relationships. EXPERIENCE DAILY FRESH CAFE MUAR Sales Promoter | 21% December 2019 — 30" November 2020 Demonstrating the features of a product, Shows how the product is made. Takes and answers questions Attempts to persuade clients to buy the product. Learned how to be a cashier and waitress due to lack of staffs. GUARDIAN HEALTH & BEAUTY SDN BHD, Part Time Sales Promoter Cum Cashier | 27" April 2021 ~ 11" April 2022 Listening to what customers want and helping them for their needs. Building product knowledge and delivering in engaging ways. Setting up attractive product displays and promotional booths. Engaging in meaningful interactions and building good relatioships with customers, Meeting daily and monthly targets. Getting Promoted ~ Part Time Key Holder | 12! April 2022 ~ Present © Managed, counted, verified, and reconciled daily cash register sales. * Greeted customers in a good manners, answered questions about produets and services. Scanned with CamScanner© Received and processed payments by cash, credit card and automatic debit transactions while maintaining a balanced cash drawer. ‘* Performed opening and closing procedures effectively according to store policies and procedures. ‘* Participated in the processing of new shipments and helped the team to keep the receiving and back stock area. Priced & sorted merchandise from racks and placed them in their correct location and recommended merchandise. © Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. © Computed sales prices, total purchases and receive and process cash or credit payment. © Responsible for cash register transactions including greeting customers upon entering store, sales, returns, customer complaints, assisting customers with product selections. EDUCATION 12/2019 - SMK P SULTAN ABU BAKAR, MUAR © Graduated with SPM certificate level. © Learned basic subjects and one additional subject. © Achieved 3A’s 2A-‘s 2B’s in SPM. SKILLS AND ABILITIES © Communication — Advanced © Customer Service ~ Advanced * Records Management ~ Average © Microsoft Excel ~ Average Microsoft Word ~ Advanced Microsoft Outlook — Advanced Languages ~ Bahasa Melayu ( Speaking : Expert / Writing : Expert ), English ( Speaking : Average / Writing : Average ) Scanned with CamScanner