TRAVEL

AGENCY
Presented By Flor, Edgar, Kevin & Violeta
 TRAVEL AGENCY
They are companies that are professionally and
commercially dedicated exclusively to the mediation and/
ororganization of tourist services, and may use the irown
means to provide them.
Its main objective is to achieve satisfaction and loyalty of
customers who demand quality tourist services/products
that are distributed by travel agencies and that cover their
different needs and motivations.
 PROCESS
There are several types of travel agencies:
Wholesaler/Tour Operator: deals with the production
of travel and tourist services on offer. Your product
will be marketed through retailers.
Retailer: they cannot produce tourist programs or
packages, their function is the sale to the end
customer of the packages previously developed by
the wholesaler. On a small scale, the retail agency
can produce small packages composed mainly of
loose tourist services. This type of agency is the most
abundant in our country.
Wholesalers/retailers (mixed): are those that create
products and sell them through their own networks
of retail agencies.
Normally, mixed agencies are born as retailers,
which expand their sales network and create their
own products that they sell through it. When the size
of their network is very large, they convert to this
modality.
There are several types of travel agencies:
Wholesaler/Tour Operator: deals with the
production of travel and tourist services on
offer. Your product will be marketed
through retailers.
Retailer: they cannot produce tourist
programs or packages, their function is the
sale to the end customer of the packages
previously developed by the wholesaler. On
a small scale, the retail agency can produce
small packages composed mainly of loose
tourist services. This type of agency is the
most abundant in our country.
Wholesalers/retailers (mixed): are those
that create products and sell them through
their own networks of retail agencies.
Normally, mixed agencies are born as
retailers, which expand their sales network
and create their own products that they sell
through it. When the size of their network
is very large, they convert to this modality.
Receptive orreceiving: they bring their
clients tow here they are located. The
advantages that this type of agencies have
ist hatthey know in depth the tourism
sector of the are aw here they are
established and thus obtain very advantage
ous prices.
Broadcasters: they are specialized in
sending their clients to destinations or
geographical areas different from where
the agency is located.
Transmitter-receiver (vertical): they can
simultaneously perform the functions of
the sending and receiving agency. •
“Online” or virtual sales agencies (OTAs):
many times they are agencies that do
nothave a physical presence, butratherthe
sale occurs through their corresponding
website/portal. They can be independent or
part of a group. They do not perform the
advisory function of the travel agent.
 TYPES OF TOURISM
What are the types of tourism?
Types of tourism are various
categories that classify the
different ways people travel and
experience destinations. Some of
the most common types of tourism
include:
 Adventure tourism This type of tourism This type of tourism
involves participating focuses on exploring focuses on the
in exciting, outdoor the history, art, conservation of nature
activities that challenge architecture and and biodiversity,
travelers' physical and cultural traditions of a promoting sustainability
mental limits.This can specific and respect for the
include activities such region.Travelers often environment. Travelers
as hiking, rock visit museums, often visit protected
climbing, rappelling, archaeological sites, natural areas, ecological
rafting, caving, historical monuments
skydiving, and more. reserves and participate
and participate in in activities that
local cultural events. minimize environmental
impact.

ADVENTURE CULTURAL ECOTOURISM

 Urban tourism involves
exploring cities and their
cultural, historical and
entertainment attractions.
Travelers can visit museums,
art galleries, theaters,
restaurants, shops and other
urban attractions.
Gastronomic tourism involves
exploring the local cuisine
and culinary traditions of a
region. Travelers can
participate in food tastings,
visits to local markets,
cooking classes, and food
tours.

URBAN GASTRONOMIC
 ACTIVITIES CARRIED OUT BY
TRAVEL AGENCIES
This structure is split into 3 or 5 basic areas:
Administrative: administrative and accounting control of the company.
Sales: direct sales to the customer
Auxiliary: bureaucratic work.
Product: tourism product development
Commercial: promotion and marketing of the tourist product.
The product and sales area exists only in wholesale agencies.
 They are characterized by:
a) Organizing, promoting and selling
national tourism plans, to be operated by
the Operating Travel Agencies legally
established in the country.
b) Organize, promote and sell tourist plans
to be operated outside the national territory
 Accommodation Reservations: They
Ground transportation reservations: They help
with the organization of ground transfers, car offer lodging options,
rentals or any other necessary means of from hotels to vacation
transportation.
rentals, and help
make reservations.

Flight Reservations: They help

Tour Packages: They design and offer
customers find and book
tour packages that include flights,
flights that fit
accommodations,
their needs
ground transportation
and preferences.
and activities,
providing convenient
options for travelers
Some specialized travel They help in obtaining They organize and plan
agencies can organize visas and other detailed itineraries to
corporate events, documents necessary ensure clients make the
meetings or conferences to enter certain most of their time
in specific destinations. destinations. during the trip.

ORGANIZATION VISAS AND INTINERARY

OF EVENTS DOCUMENTATION MANAGEMENT
They offer the possibility They provide advice Assistance during the
of contracting travel and recommendations trip: They provide 24/7
insurance that covers on destinations,
activities, necessary assistance during the
medical emergencies, documentation, trip to resolve any
cancellations, loss of vaccines, and other problem or unforeseen
luggage, among others. important aspects for
the trip. event that may arise.

TRAVEL
ADVICE INSURANCE ASSITANCE
THANK YOU