Professional Documents
Culture Documents
COURSE OUTLINE
1. Course Information:
Course Code ENG 105 Course Title Business English
Course Type Foundation Pre-requisite (If any) ENG 101 and ENG 102
2. Instructor Information:
Name Shakira Islam Designation Lecturer
E-mail supershaonslass@iub.edu.bd
Office 6027
4. Course Objectives
Business communication differs from personal and social communication in addressing business use
of email, blogs, social networks, podcasts, and other technologies professionally in marketing,
servicing, and creating strong business relationships. The objective of this course is to provide
students with the principles of effective communication with an emphasis on speaking and writing
including oral presentations and demonstrations, writing techniques for business letters, memos,
reports, employment communication including job hunting sources, techniques of CV writing and
interviews. The course also aims to enhance students’ English grammar, vocabulary, and
intercultural competence, necessary to communicate in a variety of social and cultural contexts.
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Bloom’s Domain and Level of
CLO CLO Statement
Learning Taxonomy
Demonstrate the use of basic and advanced writing Cognitive Level 3 (Apply)
3
techniques
Write a polished resume and cover letter and Cognitive Level 6 (Create)
7
effectively prepare for and participate in interviews
Learning Materials
(a) Textbook(s):
Thill, J. V. and Bovée, C. L. (2018). Business Communication Today, 14th ed. London: Pearson.
(c) Supplementary Materials: Other supplementary resources (handouts) and materials (case
studies) will be available in Google Classroom.
Course Format
This is a classroom-based course. Topics will be covered through real-life examples that encourage
students to work with authentic documents. Written and oral responses to these documents will be
used to facilitate discussion and ground theory in real-world examples. The instructor will aim to
keep the course material interactive and varied. To cater to a variety of learners, lectures using
video, print visuals, and audio will be employed. Email and frequent internet access are important
parts of this course. The instructor will communicate through Google Classroom. The use of Google
Classroom is mandatory and an orientation will be provided. IUB email account which will be utilized
as a communication tool between class times. Keyboarding experience is necessary and helpful.
Part B
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Course plan specifying content, CLOs, co-curricular activities (if any), teaching-learning and
assessment strategy mapped with CLO:
Teaching-Learning Assessment
Week Topic CLOs
Strategy Strategy
● Introduction
● 7 Cs of Communication
Barriers to Communication
- Socio-Psychological barriers
3
● Business correspondence: An ● Lecture ● Class Test ● CLO1
introduction
Intercultural Communication in The ● Tutorial ● Homework ● CLO2
Workplace
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- Overcoming context, stereotypes
and cultural gaps
● CLO2
6 Review ● Mid Term
Midterm Exam
● CLO3
● CLO5
7
● Business Report: An Introduction ● Lecture ● CLO4
- Definition of a report
● Tutorial ● CLO5
- Different between Formal and
Informal Reports
● Discussion
- Memo Report, Progress Report,
Incident Report
- Objectives of a Report
- Form/Written Reports
- Introduction
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- Background
- Methodology
- Data collection
- Data analysis
- Conclusion/ Recommendations
● Meetings
● Lecture ● CLO1
Conducting effective meetings
● Class Test
10 - Writing minutes ● Tutorial ● CLO2
- Preparing Agendas ● Homework
● Audio/Video ● CLO5
- Verbal Introductions, Proposing,
Making Suggestions
11
● Business Talks /Presentations ● Lecture ● Demonstration ● CLO4
- Planning talks
● Tutorial ● CLO5
- Organizing ideas / Delivering talks
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Reports
Part C
1. Assessment and Evaluation:
Total 100%
2. Grading Scheme
The following chart will be followed for final grading.
A A- B+ B B- C+ C C- D+ D F
Part E
Course Policy and University Regulations
1. Course Policy:
(a) Attendance: Regular class attendance is mandatory. A student may be barred from
appearing at the final examination(s) if their attendance falls below 75%. According to IUB
policy, students missing eight classes will automatically be withdrawn from the course. The
instructor may refuse admission to class to any student who arrives more than twenty
minutes late for a class. Absence will be counted if a student leaves thirty minutes or more
early. It is the student’s responsibility to take notes, to obtain information regarding
assignments, announcements or material handouts for any missed classes.
(b) Lecture Notes and Learning Materials: The lecture notes and/or other reading materials for
each class will be available in Google Classroom.
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(c) Tutorials: Tutorials are offered during office hours and a prior appointment is required past
office hours. Students may ask questions about the course content and assignments, review
key course content in preparation for tests or exams, and consolidate their learning during
tutorials.
(d) Makeup Class: Students will be notified in due time for any class cancellation, extra class,
make-up class and tutorial class.
(e) Makeup Exams: There is NO provision for makeup exams. However, makeup for the final
examination may be arranged if there is a legitimate reason for absence. In such cases, a
written explanation of the situation along with supporting documents must be submitted to
the department before the exam date.
(f) Cheating and Plagiarism: IUB is committed to the highest standards of academic integrity
and honesty. Students are expected to be familiar with these standards regarding academic
honesty and to uphold the policies of the university in this respect. Students are referred to
the section on the Code of Conduct (please see pg. 48 - 49) in the Greenbook
(http://www.iub.edu.bd/files/GreenBooksp21.pdf) and are reminded that plagiarism or
cheating during exams is an extremely serious academic offence. A soft copy of every written
assignment MUST be uploaded to Google Classroom for a plagiarism check.
(g) Audit: Students who are willing to audit the course are welcome during the first two classes
and are advised to contact the instructor after that.
(h) Students with Disabilities: Students with disabilities are required to inform the Department
of English and Modern Languages of any specific requirement for classes or examinations as
soon as possible.
https://www.englishclub.com/
https://www.adelaide.edu.au/english-for-uni/oral-presentation/
http://www.uefap.com/vocab/select/awl.htm
https://pearsonpte.com/wp-content/uploads/2014/07/AcademicCollocationList.pdf
● Guide to punctuation –
https://www.thepunctuationguide.com/index.html
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http://www.phrasebank.manchester.ac.uk/
http://www.tina-freyburg.eu/1/135/resources/document_1053_1.pdf
http://libraryguides.vu.edu.au/apa-referencing
https://writing.wisc.edu/Handbook/QuotingSources.html
● Academic Reading
https://www.eapfoundation.com/reading/skills/
https://www.eapfoundation.com/speaking/
https://student.unsw.edu.au/using-powerpoint
http://libguides.reading.ac.uk/literaturereview
https://www.student.unsw.edu.au/annotated-bibliography
https://advice.writing.utoronto.ca/types-of-writing/annotated-bibliography/
https://www.monash.edu/rlo/assignment-samples/arts/writing-an-annotated-bibliography
https://www.reading.ac.uk/library/finding-info/guides/videos/lib-video-literature-searching.aspx
http://www.bristol.ac.uk/arts/exercises/grammar/grammar_tutorial/page_01.htm
● Study advice
https://www.reading.ac.uk/library/study-advice/guides/lib-sa-videos.aspx?#dissertationvideos
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