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Investor Presentation

Q3’23 Results
Safe Harbor

This presentation is for information purposes only and does not constitute an offer, solicitation or advertisement with respect to the purchase or sale of any security of ‘Shriram Housing
Finance Limited’ (the “Company”) and no part of it shall form the basis of or be relied upon in connection with any contract or commitment whatsoever. No offering of securities of the
Company will be made except by means of a statutory offering document containing detailed information about the Company.

This presentation is not a complete description of the Company. Certain statements in the presentation contain words or phrases that are forward looking statements. All forward-looking
statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Any
opinion, estimate or projection herein constitutes a judgment as of the date of this presentation, and there can be no assurance that future results or events will be consistent with any such
opinion, estimate or projection. The information in this presentation is subject to change without notice, its accuracy is not guaranteed, it may be incomplete or condensed and it may not
contain all material information concerning the Company. We do not have any obligation to, and do not intend to, update or otherwise revise any statements reflecting circumstances arising
after the date of this presentation or to reflect the occurrence of underlying events, even if the underlying assumptions do not come to fruition.

All information contained in this presentation has been prepared solely by the Company. No information contained herein has been independently verified by anyone else. No representation
or warranty (express or implied) of any nature is made nor is any responsibility or liability of any kind accepted with respect to the truthfulness, completeness or accuracy of any information,
projection, representation or warranty (expressed or implied) or omissions in this presentation. Neither the Company nor anyone else accepts any liability whatsoever for any loss,
howsoever, arising from any use or reliance on this presentation or its contents or otherwise arising in connection therewith. This presentation may not be used, reproduced, copied,
distributed, shared, or disseminated in any other manner. The distribution of this document in certain jurisdictions may be restricted by law and persons into whose possession this
presentation comes should inform themselves about, and observe, any such restrictions.

For any further information, please contact

G.S. Agarwal
CFO, Shriram Housing Finance Ltd.
gs.agarwal@shriramhousing.in
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SHFL – An Introduction

Part of financial services conglomerate with 45+ years of experience

Fastest growing AHFC in the country

4th Largest Affordable Housing Finance company in India

Healthy portfolio quality improving every quarter

Dominant in Gujarat, Tamil Nadu, Andhra/Telangana & Karnataka

Strong leadership team driving quality business growth

3
The journey so far – A decade of calibrated growth

Initial Phase Transformation Phase

Jul-21
Apr-19 Jul-22
Dec-21
Rated AA by CRISIL Nov-20 AUM INR AUM INR 6,000 Cr.
4,000 Cr.
Disbursed 5,000+ Cr. in
AUM INR 3,000 Cr. Transformation phase

Sep-15
Jul-13
AUM INR
1,000 Cr.
First Round of equity infusion
completed by SCUF & Valiant
May-21

Aug-11 Capital Infusion by Dec-22


Registered as HFC under SCUF INR 200 Cr.
AUM INR 7,000 Cr.
National Housing Board
Feb-22 & Rating Upgraded
to AA+/Stable
Nov-10 Oct-21 AUM INR
5,000 Cr.
Commencement Dec-19 Capital Infusion by
of business
AUM INR SCUF INR 300 Cr.
2,000 Cr.
4
SHFL Shareholding Pattern

85% 15%

SFL is the country’s biggest retail NBFC driving Valiant Capital began operations on
financial inclusion by providing financial August 1, 2008, after raising
services to unbanked and underbanked approximately $900 million from a
sectors. collection of investors, including
As on Sep’22, it possesses a network of 2,875+ endowments, foundations, family offices
branches, workforce of more than 57,382 and institutions. Valiant Capital
employees, combined AUM worth ₹1,71,367 Management, L.P. manages roughly $3.2
Crore and more than 67 lakh private and billion as of December 31, 2011
corporate customers across India.

5
Values that drive SHFL

INTEGRITY AGILITY
Always try to do the right thing. Be alert to change and move fast with
Hold ourselves to the highest personal flexibility and decisiveness. Believe in taking
standards of honesty and transparency. initiative and encourage decision making.

Values EMPATHY
TRUST Be compassionate while building productive,
Have confidence in each other’s maintain long-term relationships with customers,
capabilities and intentions. Be employees and all stakeholders. Take pride in the
meritocratic, fair, supportive and believe quality of our human capital and accord great
in equal opportunity. priority to retention, growth, development and well-
being of our human talent.

PASSION
Deliver on our goals, demonstrating a profit and
cost-conscious approach and a ‘can do’ attitude
6
Performance Highlights

Home. 123 15 64% 1,654 123K


Delivered. Branches States HL Book Employees
Customers
Served

AUM Crossed 7000 Crore in Dec’22


1000 Cr. AUM added in last 5 months

Rating upgraded to AA+/Stable by CRISIL, CARE & India Ratings

AUM Disbursals
₹ 7,178 Cr. ₹ 1,001 Cr.
(Dec’21: 4,606 Cr.) (Q3’22: 768 Cr.)

90+ DPD Loans Collection Efficiency


0.62%* (on AUM) 98.9%
(0.67%* on Loan Book) (Based on No. of EMIs due)
*Does not include impact of RBI Circular dated 12th Nov’21
7
Dominant player in Tamil Nadu & Gujarat – 2 states contribute
almost 50% of retail originations
Retail AUM (as on Dec’22) Retail Disbursals (zone-wise)

Focus States 9M’FY23


FY’22
Core markets for SHFL - Aim to become
3% market leaders by going deep and wide 3%
in these geographies 4%
7% 0% 9% 3%
7% 7% 6%
1% 0% 0%

19% 18% 24% 3% 1%


4% 2% Cautious Re-entry 4% 2%
0% 0% 0%
0% Growing presence in top 3-5 locations 22% 16%
19%
in these markets
12% 10%
12%
10% 9%
10%

Non Focus States 10% 23%


14%
We will sustain the business in these
states
Zonal distribution of Retail disbursals
90+
Disbursal Disbursal AUM AUM 90+ DPD
Branches DPD FY’22 9M’23
(In Cr.) % (in Cr.) % %
(In Cr.)
West 40% 40%
100 809 90% 5,863 88% 27 0.5%
South 34% 44% 
15 63 7% 454 7% 3 0.6% North 24% 15%
8 24 3% 323 5% 15 4.5% East 2% 1%
8
Investments in distribution paying off; disbursals of
1000 Cr.+ in 2 consecutive quarters
Disbursements (in Cr.) Business Highlights
Acquired Origination
• Focus on building a sustainable,
1,118 1,049
2,739 2,845 1,001 granular and affordable portfolio
150
768 795 17 6
2,195
46 17
967 1,032 995
1,127 722 778 • Scaling distribution channel with
758
aim to leverage strong Group
FY-2019 FY-2020 FY-2021 FY-2022 9M-FY23 Q3-22 Q4-22 Q1-23 Q2-23 Q3-23
network

AUM (in Cr.)


• Disbursals for 9M FY’22-23
Off Book On Book
higher than FY’22 disbursals
7,178
7,178 6,546
5,803 1,140
5,355 944
4,606 848 • AUM crossed 7000 Crore in
5,355 780
716 Dec’22
3,929 5,602 6,038
4,575 4,955
3,890
2,305
1,848 • 3-year CAGR for AUM is 53%
FY-2019 FY-2020 FY-2021 FY-2022 Dec-22 Q3-22 Q4-22 Q1-23 Q2-23 Q3-23 9
Healthy portfolio mix with origination yields aligned with macro
economic scenario; origination yields up 80 bps compared to Q4’22

Disbursement Yield @ Origination * Product Mix @ Portfolio


14.00%

13.0%
18.00%
12.5%
12.8% 13.00%

12.3% 12.2%
12.00%

13.6% 13.9%
13.5%
13.0% 13.0% 11.00%

12.4% 12.6%
12.1% 12.0% 12.2%
12.00% 10.00%

61.1% 59.7% 59.8% 59.3% 59.2%


9.00%

8.00%

6.00% 7.00%

5.3% 5.1% 5.0% 4.9% 4.8%

6.00%

27.8% 28.9% 28.5% 28.1% 28.4%


5.00%

0.00% 4.00%
5.8% 6.3% 6.7% 7.8% 7.5%

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22
HL NHL Sourcing Yield CF/CL LAP Top up HL

* Excl. Processing Fees; including Processing Fees, the yield increases by ~30 bps 10
Excludes employee home loans, Buyout & Corporate Loans
ATS of the Retail Portfolio remained stable

Average Ticket Size* Ticket Range (on count)


Values in Lacs
Over 100L
1% Upto 15L
60%
50 - 100L
4%
16.0 16.4 16.3 16.5 16.6
35 - 50L
5% Retail Base
36,788
25 - 35L
9%

15 - 25L
21%

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22

* Excluding Mumbai & Delhi; 81% of total retail customers have ticket size below 25L; Retail
ATS including Mumbai & Delhi is ~18L customers contributed 99% of Live base as on Dec-22 11
Building a superior quality book with demonstrated ability
to underwrite diverse set of customers

Product CIBIL Customer Category

13%
Average 22%
36% 77%
64% 740 78%
10%

HL Non-HL New to credit <700 >700 Salaried Non-Salaried

Increased focus on Home Loans Portfolio quality depicted Focus on Self employed
driven by Branch expansion through Credit profile of customers with healthy mix
plans customers of salaried profiles

12
Watertight underwriting aids in keeping asset quality in
check

Legal & Title search Field investigation reports

Bureau Checks (CIBIL + CRIF) Technical valuation of property


Independent
PD by credit manager Verifications at 6 Hunter checks + RCU team
levels

Decentralized credit function with multiple control points

Exhaustive Analytics in Comprehensive


Quant checks Scoring Models
collaboration with Bureaus

▪ Proprietary Risk Calculation Matrix


▪ Encompasses objective parameters like LTV, FOIR
▪ 7 schemes to establish suitability
Business Credit Credit
Hunter – fraud Data scrub for
Intelligence & Information Insights
prevention tool deeper analysis
Decision enabler Report (CIR) platform
Customer classification into low, medium & high-risk buckets

Teams are empowered at the branch level to take ownership for underwriting decisions, leading to faster TAT & high-quality portfolio
13
Portfolio bounce has been range bound over last year
25.0%

20.0%

15.0% 14.6% 15.0%


15.0% 13.6% 13.5% 13.9% 14.0%
13.5% 13.3% 13.4% 13.4% 13.2% 13.4%
12.6%
13.6%

10.0% 11.4% 11.7% 11.8%


10.8% 11.1% 10.8%
10.2% 10.4% 10.6% 10.5% 10.3% 10.6%
9.9%

5.0%
Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22 Jan-23

Portfolio Cases sourced from Jan-19 onwards


Note: Current Bucket bounces

Cheque bounce has been in control, reflected through healthy portfolio quality. Dec-22 an aberration due to the holiday season.
14
Collection Efficiency continues to be high

Unique LANs^
97.2% 97.2% 97.4% 97.5% 97.0% 97.6% 98.0% 97.5% 97.7% 98.0% 98.0% 97.9% 98.4%

Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22

No. of EMIs due#


100.3% 100.8%
99.2% 99.2% 99.6% 99.0% 98.9% 98.4% 98.9%
97.5% 98.3% 98.1% 98.2%

Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22

Amount*
101.6%
99.7% 99.6%
98.4% 98.5% 98.5% 98.3% 97.6% 98.1% 97.6%
97.3% 97.2% 97.4%

Dec-21 Jan-22 Feb-22 Mar-22 Apr-22 May-22 Jun-22 Jul-22 Aug-22 Sep-22 Oct-22 Nov-22 Dec-22
^CE = Total # of loans for which at-least one EMI is collected / #CE = Total # of EMIs collected (including OD EMI) / Total # of *CE = Total amount collected (including OD EMI but excl. 15
Total # of loans for which EMI is due for the month EMIs due for the month Foreclosures/prepayments) / Total Billing for the month
Prudent underwriting and sustained collection efforts leading to
overall decline of 268 bps in 1+ DPD and 87 bps in 90+ DPD YoY
Previous Year Current Year Amount in Cr.
1000 12.00%

800 10.00%
7.29%
8.00%
600 5.35% 5.26% 4.82% 4.61% 1+ 6.00%
DPD
400
4.00%
200 2.00%
336 286 305 316 331
0 0.00%

700 8.00%
600 7.00%
500 6.00%
4.21% 5.00%
400
2.94% 2.72% 2.76% 30+ DPD
4.00%
300 2.22% 3.00%
200 2.00%
100 194 157 158 181 160 1.00%
0 0.00%

2.00%
160
140
1.49%
1.50%
120
100 0.97% 0.92% 0.93%
1.00%
80 0.62% 90+ DPD
60
40 0.50%
20 69 52 54 61 44
0 0.00%

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22


16
Note: Based on Assets under Management
Significantly low 90+ DPD on the loans sourced since Jan-19

Lowest Highest

91% of AUM has


90+ DPD of 0.40%

Robust credit underwriting and focused collection strategy resulted in sharp reduction in overall 90+ DPD;
from 1.49% in Dec-21 to 0.62% in Dec-22 17
Continuous improvement in portfolio quality with
reduction in Gross & Net stage 3 assets
Stage-3 Movement (YoY)
Stage-3 (Gross) Stage-3 (Net)
PCR: 82% #

5.61%

4.21%

2.80%
2.41%
2.19% 1.89% 1.87%
1.46%
1.11%* 1.05%* 1.04%*
0.80%* 0.76%* 0.74%* 0.67%* 0.47%*

Mar-18 Mar-19 Mar-20 Mar-21 Mar-22 Jun-22 Sep-22 Dec-22

GS3% including RBI Circular impact


Particulars Amount (INR Cr.) % Bucket wise position of additional 1-30 31-60 61-90
Total
Stage-3 assets per RBI Circular DPD DPD DPD
Gross Stage 3 Assets 40.5* 0.67%
Amount in Cr. 2.8 8.7 17.7 29.2
Additional Stage 3 assets - RBI circular 12th
Nov'21
29.2 0.48%
Total Stage 3 Assets * Does not include impact of RBI Circular dated 12th Nov’21
(incl. RBI impact)
69.6 1.15% # PCR: Total Provision / Stage-3 Assets including RBI Circular impact 18
Expected Credit Loss (ECL) Provision (Stage-wise)
Classification of the Assets based on the ECL computation under IndAS: Values in Cr.

Particulars (INR Crore) 31-Dec-22 30-Sep-22 31-Dec-21


Gross Stage 1 & 2 5,968.6 5,516.3 3,794.3
ECL Provision Stage 1 & 2 40.1 37.5 26.4
Net Stage 1 & 2 5,928.6 5,478.8 3,767.9
ECL Provision % Stage 1 & 2 0.7% 0.7% 0.7%
Gross Stage 3 (Regular) 40.5 58.2 66.9
Gross Stage 3 (RBI Circular dated 12th Nov’21) 29.2 27.2 29.2
Gross Stage 3 69.6 85.4 96.1
ECL Provision Stage 3 (Regular) 12.3 16.5 15.1
ECL Provision Stage 3 (RBI Circular dated 12th Nov’21) 4.7 4.2 4.2
Net Stage 3 52.7 64.7 76.9
Coverage Ratio % Stage 3 24.4% 24.3% 20.0%
Gross Assets 6,038.3 5,601.6 3,890.4
Total Provision (Including Special & COVID Provision) 57.0 58.2 54.2
Net Assets 5,981.2 5,543.4 3,836.2
Total Provision (including Special / COVID Provision) / Gross Assets (%) 0.9% 1.0% 1.4%
Provision Coverage Ratio (%) 81.9% 68.2% 56.4% 19
Diversified & prudent borrowing amidst rising interest
rates
NHB part of diverse lender base Stable long-term funding * Augmented by high credit ratings
Debt Maturity Profile (INR Cr.)
PTC
4% TL from bank and AA+/Stable
<3 months 369
NHB Refinance
55% 3-6 months 438
DA
17% 7-12 months 530
AA+/Stable
6,476 Cr. 1-3 years 2,539

3-5 years 928


NCDs >5 years 261
AA+/Stable
14%
NHB 32 reputed
* Excludes Securitization (DA & PTC)
9% Banks & FIs

Increase in Cost of Funds in Q3’23 due to macro economic conditions Building strong liability franchise
Cost of Funds (%)
Net-worth
9.11%
8.95%
8.59% 1,260 Cr.
8.41%
8.23%
8.04%
7.91% 7.85%
7.68% CRAR

Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q4'22 Q1'23 Q2'23 Q3'23 25.4%
20
COF calculated based on Avg debt utilization during the quarter
Comfortably placed asset liability profile in all maturity
buckets
Values in Cr.

Months 1-30 days 1-3 M 3-6 M 6-12 M 1-3 yrs 3-5 yrs > 5 yrs Total

Total Inflow 373 622 488 790 2,574 1,120 1,385 7,352

Total Outflow 350 601 480 534 2,558 958 1,765 7,247

Cumulative Outflow 350 951 1,431 1,965 4,523 5,481 7,247

Mismatch 23 21 8 256 16 162 -381

Mismatch (%) 6.6% 2.2% 0.6% 13.0% 0.4% 3.0% -5.3%

Cumulative Mismatch 23 44 52 308 324 486 105

Cumulative Mismatch (%) 6.6% 4.6% 3.6% 15.7% 7.2% 8.9% 1.4%

✓ The above ALM has been prepared on the basis of behavioral maturity pattern
✓ The Company is comfortably placed and gaps/mismatch are with in Board approved ALM policy. There is no negative
cumulative mismatch in any buckets.
✓ The Inflow includes sanction undrawn lines of INR 596 crore and outflow includes INR 491 crore of SUD

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Information Technology
Robust & Scalable Reliable & Secure

- Loan origination system


- AWS cloud
- Loan management system
- Data visualization
- Collection management System
- Web & mobile management
- Customer service management
- Tablets based mobility
- Data analytics platforms
- Digital payments
- Human resources system Platforms Infrastructure - Digital documentation
- Accounting / Finance platforms
- Assets & network monitoring
- Compliance & Audit platforms

- Digital signing
- Grihapoorti app – Sales Team - Bureau
- SHFL Home Loans- Customers - Payments – PG, BBPS
- Collection app Mobility Integrations - CERSAI
- PD/ PV app – Credit Team - CKYC
- SHFL Expressions - Disbursements
- HR app - Employees - Voice BOTs
- Legal Verifications

Mobile First Fast & Convenient

PRODUCT PROCESS DATA GOVERNANCE 22


SHFL Digital Footprint

Grihapoorti App PD/PV App Collection App SHFL Home Loan App SHFL Expressions

- Tablet App for Sales Team - Credit Team


- Collection Team - SHFL Customers - All SHFL Employees
- Data entry - PD/ PV update
- Realtime update - 10,000 + Downloads - Collaboration
- Documentation - Geo tagging
- Receipts - Approx. 6,000 MAU - Information
- Digital PF - Payments, Service, loan details - Communication
- APIs - IOS & Android
- Real time status

MOBILE | REAL TIME | USER FRIENDLY | CONNECTED

Building Partnerships

Nurturing innovations
23
Financial Highlights
Key Financial Metrics
NIM % PBT PAT ROA %
QoQ comparatives

Q3’23 7.6% 49.0 cr. 36.4 cr. 2.5%

8 bps
34 bps 7% 7%

Q2’23 7.2% 45.8 cr. 34.0 cr. 2.6%

NIM % PBT PAT ROA %


7.6% 49.0 cr. 36.4 cr. 2.5%
YoY comparatives

Q3’23
75 bps 50 bps
28%
27%

Q3’22 8.3% 38.4 cr. 28.6 cr. 3.0%

✓ Healthy financial ratios for Q3’23


✓ Growth in Book reflecting in increased top line
25
Healthy financial performance with steady growth in
profits
Note: As per IND-AS

Note: Numbers have been restated/reclassified wherever necessary


26
ROA Tree – Quarterly Performance

Yield on Assets Interest Expenses NIM

15.7% 14.4% 14.6% 7.3% 7.2% 7.0%


13.7% 13.5% 6.7% 6.3% 8.3% 7.6%
2.9% 1.4% 1.4% 7.0% 7.2% 7.2%
1.2% 1.2%

12.8% 12.5% 12.3% 13.0% 13.2%

Dec/21 Mar/22 Jun/22 Sep/22 Dec/22 Dec/21 Mar/22 Jun/22 Sep/22 Dec/22 Dec/21 Mar/22 Jun/22 Sep/22 Dec/22
Operating Income Gain on assignment Total Income

Operating Expenses Return on Assets Return on Equity

3.0%
2.5% 2.6% 2.5% 11.7% 11.2% 11.6%
3.7% 3.6% 3.5% 3.4% 3.5% 2.1% 10.3%
7.8%

Dec/21 Mar/22 Jun/22 Sep/22 Dec/22 Dec/21 Mar/22 Jun/22 Sep/22 Dec/22 Dec/21 Mar/22 Jun/22 Sep/22 Dec/22

* Excluding buyout portfolio, Yield on assets for Q3’23 is ~60 bps higher at 15.2% Note: All numbers are calculated as % of Avg. Loan book 27
Financial Inclusion, Social & Governance

Financial Inclusion Social Impact Corporate Governance

o Great Place To Work certified Feb-22 o Board of Directors with diversified


Women Loan Applicants 95%
to Feb-23 industry experience

EWS/LIG/MIG Customers 76% o Launched SheFirst – an initiative o Experienced Management team with
promoting gender diversity, flexible 20+ years of individual experience
office hours, sabbatical leaves, across functions
Ticket size < 25L 81% diversity committee for women
employees o Governed by Risk Management
Committee, Audit Committee, ALCO
AHF refinance benefitted 5780 and IT security committee
o Preventive full body health check-up
for all female employees
Self-employed customers 78% o Strong policies for Whistle-blower,
o CSR activities focused on promoting AML, Corporate governance and
education, health care & sanitation POSH & code of conduct.

28
Leadership Team

Ravi Subramanian, MD & CEO Experience


▪ With Shriram Group since 2010
▪ Joined SHFL in Nov-2018
▪ 30 years in Banking & FS
▪ MBA from IIM Bangalore

One of the strongest management teams in the HFC space

GS Agarwal Nagendra Singh Shivram J Satinder Singh


Chief Financial Officer Chief Business Officer Chief Credit Officer Head – Collections
Work Exp: 29 years Work Exp: 24 years Work Exp: 25 years Work Exp: 24 years

Easwaran K Sanjiv Gyani Sandeep Ranjan


Umesh Waghade
Head – HR Head – Operations & Chief Digital Officer
Business Head – CF
Work Exp: 28 years Customer Service Work Exp: 20 years
Work Exp: 21 years
Work Exp: 32 years

Christopher R Sulabh Singal


Head – Audit Chief Risk Officer
Work Exp: 26 years Work Exp: 22 years

29
Thank You

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