CUSTOMER SERVICE

Why Customer Service?

Customers need support before, during, and after making a sale. Customer service
provides this support through information, assistance, and creating a trusting
environment. This support can be delivered through many different media, like
phone, email, online chat, social media, text message, and more. Customer service
can be a great way to distinguish your business from your competitors.

What Does it Mean to be Customer Service Oriented?

Companies that value their customers and invest in making sure they find the
information they seek are seen as customer service oriented. To be customer service
oriented, a company must have a great customer service training program, and staff
who are proud of the work they do.

What is the purpose of the service?

“A service is a means of delivering value to customers by facilitating outcomes
that customers want to achieve without the ownership of specific costs and risks

Why is Customer Service Important to a Company?

Customer Service has many different roles in a company but the most important role
they have is being an informant for the company and to the company. But what does
this mean?

Good customer service can be hard to define as it depends on the individual and
what they expect, but there are a few examples of skills that make a good customer
service department even better. If you want to know what’s an example of good
customer service these skills will be involved.