How to Write

Business Emails
like a Pro
Don’t say Say
I’d be grateful if you could
I want to have more information.
give me more information.
Please send me your I’d like to receive the
report by tonight. report by tonight.
I appreciate you taking the time
I don’t agree with your decision. to explain this, but I’m afraid we
need to think about this further.
I think it’s a great idea. I believe that’s an excellent idea.
Just wanted to let you I am writing to inform you that I
know that I can’t come. can’t participate in [the meeting].
Hope to hear from you soon. I look forward to hearing from you.
I apologize for any inconvenience
I’m sorry for what happened.
this may have caused you.
I hope to hear from you at
Write back soon!
your earliest convenience.

I think the idea is awesome. I believe the idea is excellent.

I don’t like it. I am not sure that is the best idea.
Good job! That’s the right way to do it.
Please indicate whether you
When can you come to dinner?
will be able to come to dinner.
I don’t agree with you. I feel I must protest about it.

P.S. Note that contractions (such as I'm, that's etc.) can be used
in semi-formal emails, but should be avoided in formal emails.