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Lean Six Sigma


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Development Programme

Subtitle goes here


—Month xx, 2016
What is Lean Six Sigma?
A fact driven methodology to ensure desired outcomes are achieved repeatedly over a
period of time. The methodology has been embraced since ages by diverse organisations
across varied, industry domain and portfolio. The success lies in establishing fact based
conclusion those remain unchallengeable. The concept advocates accuracy in
achievement to the extent of 3.4 defects on a million scale.

In today’s competitive environment when organisations starve to differentiate amongst


competition, speed and accuracy play a vital role. With growing cost burdens, organisations
just cant afford to loose money with unwanted elements in overall execution.

Lean Six Sigma is a perfect answer to such dilemma where organisations can deal with
cost pressures through effective waste reduction, better process control.

The methodology is
• applicable across industries and sectors
• helps organisation improve its processes
• ensures sustenance of improvement
• focuses on efficiency and agility
• ensures compliance

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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How is it a value add for organisations?
Improved consistency in results

Stronger process control

Bottom line gains

Waste elimination

More structured work flows

Culture of root cause analysis

Fact driven conclusions

Operational excellence

Informed decision making

Effective people management

Cross pollination of resources


© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Adoption of LSS across diverse sectors (a glimpse of few projects)

Finance and Accounting Marketing and Sales Human Resources Operations

• Reduction of turnaround • Reducing onboarding time • Reduction of turnaround


• Increasing the effectiveness
time for book closure • Salary normalisation time
of sales budget
• System error proofing • Compensation strategy • System error proofing
• Optimizing sales to cash cycle
• Reducing disbursement /predictive analysis • Optimizing product
• Increasing the reach of
time • Data accuracy for cost of disbursement time
existing products
• Reducing the working living analysis and others • Reducing the working
• Identifying the potential in
capital and financial • Resource initialisation for capital and financial
new market products
requirements T&M billing projects requirements
• Maintaining project timelines
• Optimizing cash cycle • Resource • Optimizing cash flow
• Optimizing new product
• Reduce instances for non- loading/productivity management
development cycle
Compliance improvement • Focused Cost reduction –
• Increasing customer
• MIS data accuracy for • Salary/separation/PF facility management,
engagement
statutory reporting disbursement for employee transport management,
• Market research data
• Underwriting accuracy for satisfaction energy management, travel
accuracy for product/service
loan/insurance processes • Competency mapping management and related
potential
• Eliminate delay in accuracy more
• Pre-sales campaign accuracy
application review • Breach instance reduction • Wok flow optimization for
and more…
• Eliminating the possibility of for SLA faster process execution
erroneous data entry and more…. and more….
and more…

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Adoption of LSS across diverse sectors (a glimpse of few projects)

Retail Manufacturing IT/ITES Healthcare

• Reduction in procurement • Production TAT • Delivery time reduction • Reduced OPD waiting time
time improvement • Defect reduction for • Faster billing cycle
• Optimisation In inventory • Production/process defect high/medium/low severity • Increased manpower
cycle reduction bugs productivity
• Improvement in delivery • Breakage handling error • Robotic arm displacement • Better patient management
time reduction accuracy for chip • Improved coordination
• Helps in identifying • Changeover timings manufacturing between departments
opportunities to eliminate reduction • Requirement stability index • Faster response rate
waste and reduce variations • Production planning enhancement • Overall financial gains
• Improve invoicing cycle time accuracy • Requirement gathering • Increased response rate to
• Streamline item order cycle • Logistics optimization accuracy emergency responses
• Optimise and improve • Inventory management • RD-HLD-LLD translation • Improved quality of care
goods disbursement layout • Procurement /material accuracy • Increased brand loyalty
and cycle acceptance accuracy • SLA compliance/productivity • Increased shareholder value
• Improving customer • Downtime reduction enhancement • Reduced TAT for medicine
satisfaction by reducing TAT • Capacity planning/ • TAT reduction for agreed issue from pharmacy
for customer billing preventive maintenance KPI • Reduce TAT for patient
• Improving transportation and more… • Lean processes – work value discharge, lab and radiology
cycle analysis reports
and more…. and more… and more..
© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Few Lean Six Sigma advantages to students
Build Data Driven decision Enhance your leadership
Lean Six Sigma professionals continue to
making capability skills. LSS certification
be in demand, as companies worldwide
helps you add en edge
seek to cut costs and improve processes
to your profile
and decrease waste.

LSS professionals offer a high return as


Develops analytical they know how to achieve more using
approach to solve any fewer resource.
Better placement/PPO
prospect business problem
Fields like marketing & sales, BFSI, sales
and marketing, HR, operations, FMCG,
retail, IT & ITES, research,, manufacturing
and more have high demand for LSS
Ability to join diverse professionals
profiles/functons across
industries
Provides knowledge on
methods to streamline
process, reduce costs,
improve revenue
Certified professionals
help organization align
to business objectives
and improve efficiency
of each processes

and much more……

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Programme details
Lean Six Sigma competency development programme
Green Belt programme

Course overview Programme approach Additional information

• Orients participants to • 4 days ((four*eight = thirty two • Can be undertaken by


analyze current trends, data hour) class room based graduate from any domain
and innovate ideas for programme • Passing criteria: 65%
performance improvement • Hands on practice on minitab • Post successful completion of
• Brings practical demonstration application the programme, certificate is
of statistical tools and provide • Provided onsite to the awarded
an opportunity to practice in a participants • Implementation of LSS
mini-group setup
• Offline assessment - MCQ methodology with in-class
based virtual project

Black Belt programme

Course overview Programme approach Additional information

• Helps participants to Identify, • Eight days course • Passing criteria: 75%


prioritize and lead lean six (eight*eight = sixty four Hours) • Post successful completion of
sigma black belt projects in line class room programme spread the programme certificate is
with critical business issues over two phases awarded
• Guide and mentor lean six • The training is provided onsite • Hands on practice on high level
sigma green belt projects to participants analytical tools including
• Also, Virtual project are • Offline assessment- MCQ Minitab
undertaken during class to based
understand LSS concepts
better

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


How is KPMG programme distinctive?
Training delivered by senior KPMG professionals having hands
on consulting experience

One of the globally well- recognized certificate, valid across 154+


countries Adaptive learning methodology

Story telling mode of training and scenario based brainstorming


sessions

Use of in-class adaptive learning methodology:


Interactive, debate sessions with instructors

Post training continued support from KPMG professionals

Experience based real examples from various domains by the


instructors

Access to LMS modules, with rich repository of templates, forms,


formats

Opportunity to connect with large global KPMG network community

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Why enrol with KPMG?

Adaptive learning methodology

Applied LSS consulting


Trained more than
service to Fortune 500 Amongst largest in India Offering more than
36000+ professionals
plus companies across – catering to more than 100+ programmes for
across India, Middle
industries and service 23 cities all to enroll
East, Africa and UK
lines

Catering to 100+
1500 plus large and mid
institutes in premier
market companies Repeat engagement
A+/A category including Special discounted rate
enrolled for KPMG in from more than 80%
IIT’s, IIM’s, ISB’s, XLRI, only for students
India’s Green & Black clientele
BITS, DTU and many
Belt Training
more
© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Commercials
Commercials
We are keen on continuing our relationship with IIT, BHU and value this opportunity to be of assistance.
Considering our relationship and the time and effort for the program, we propose the following
professional fees

S.No. Program Fees Notes


1 Lean Six Sigma Green Belt Training, INR 6,000/- per student Considering minimum of
Evaluation and Certification (inclusive of applicable taxes) 100 students undergoing
the program

Note:
• This fee does not include additional expenses such as food and accommodation for the faculty, copying / duplication of training material,
shipping charges, as applicable. The same will be charged on actual. KPMG will provide one hardcopy of training material prior to
commencement of batch. Rest may be photocopied, as appropriate by your Institute. It will be our endeavor to keep the other expenses as
reasonable as possible
• Institute/Club may collect the fees from the students and pay it to KPMG.
• In case students wants to pay to KPMG directly, they may form a group of minimum of 10 students to collect and transfer the fees in a
single transaction.

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Students testimonials
Being an Operations Management specialist, getting a Lean Six
Enrolling for six sigma certification was one of my best decisions. Initially I was
Sigma certification was a logical decision for me. The quality and
pace of the course was good from a learning point of view. Most apprehensive of its content and usefulness in my career. Once the course began,
topics were supported with examples from day-to-day life to make it all the apprehensions vanished and I knew for sure that six sigma as a skill will add
easier for us to relate to them. more creditworthiness in my resume. It was a wonderful course with content
From a career perspective, this certification plays an important role. designed and delivered in a very lucid manner. Hands on helped us grasp the
Most companies nowadays are looking at improving quality and concepts in a better way. Faculty was also very approachable for our problems and
being certified will definitely improve my job prospects as well as discussions which helped tremendously. I believe six sigma green belt certification
career growth. Any person looking to pursue a career in operations is in line with my career goals and I am thankful to KPMG for organizing the
should definitely get certified and this program was a valuable certification for us.
investment of time and effort for me.

Sumit Sunil
NMIMS

"The course content was relevant and focused. The professor had been
exceptional in terms of clarity of concepts and kept the overall program
exciting for all of us. Personally, I feel the course has made me a better
person and would recommend people interested to learn more."
The Lean Six Sigma green belt certification that I undertook with KPMG was
a great learning experience as the focus of teaching the course by the
instructor was not mere certification completion but enhancing our
knowledge of operations. Further, the live business cases shared illustrated Lean Six Sigma certification program, organized by KPMG in our
to us practical applications of the theory that we learned. As an Assistant campus is a complete learning experience for me .
Manager in a Fortune 500 company, I am very sure this course is going to I came to know about latest development in quality aspect and its
help me perform well in my first job as an MBA graduate. As lean six Sigma processes . Trainers were well prepared and the course content is
certification will help me undertake quality improvement processes in my quite satisfactory. I really enjoyed the session . In class assignments
company beyond the call of duty. This will only boost my growth trajectory on mini tab and really life examples shared by the trainers
in the organization. made class room learning interactive . I learned different quality
standard used across industries . I believed these learning will help
me in my job as now I have better understanding of business
processes .

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Case studies
Client Brief Description

A leading Shared • Engagement scope focused to optimize the over all organization’s transport system and reduce cost (across India)
services client • Analysis done in 3 segments. Intensive data study with statistical verification helped to reach the root cause
recognized globally
with presence in • 1st segment Challenges with Adhoc segment was improved with innovation and change management
177 countries • 2nd segment an issue with system efficiency was identified, where re-optimization of the routes with high precision
of travel time and improvement in fleet mix was done
• 3rd segment of general shift employee transportation system was already in a better position. An extensive study on
the areas like Fleet mix, Nodal Model, and public transport acceptability, further savings of $285k has been targeted
in next one year
• Tangible benefit of over USD 4,80,000 and intangible benefits were acknowledged by the management

Leaders in Digital • Engagement scope focused to establish the culture of ‘Lean Six Sigma’ within organization for all locations across India
Education industry
• Collectively multiple projects were identified in the initial phase focusing Operations, Strategy and HR domain
• Delay in closure of projects was the biggest pain causing penalties and brand image impact. With well designed
approach and improved estimation plans we increased the no. of on-time-closure from 76% to 88%
• Organization was worried about the increasing cost investment on new joinees before they’re moved to billable project.
With LEAN transformation project we managed to save 177hours per person which made a huge impact in reducing
cost per employee before they move to billable projects
• Resource utilization is always an opportunity area for most of the organization. After due diligence we managed to
increase the over all resource utilization from 67% to 82% with process re-engineering

© 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
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Document Classification: KPMG Confidential


Thank You

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The information contained herein is of a general nature and is not intended to address the circumstances of any particular
individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such
information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on
such information without appropriate professional advice after a thorough examination of the particular situation.

© 2018 , an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated
with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

The KPMG name and logo are registered trademarks or trademarks of KPMG International.

Document Classification: KPMG Confidential

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