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PII: SO360-1323(97)00050-4
NUR ESIN ALTAS*t (Received 16 April 1996; revised 25 February 1991; accepted 2 September 1997)
AHSEN GZSOY?
Residential satisfaction on dwelling space is the function of three groups of variables. These are
user characteristics, physical attributes of a space, and beliefs andperception of the user about the
experienced space. This article intends to focus on the evaluation of the ‘dwelling space’ in terms
of residential satisfaction of the occupants. Level of residential satisfaction gradually decreases by
the time with the changing spatial needs of occupants. Users achieue satisfaction by changing
the physical characteristics of their environments to create more adaptable and flexible spaces.
Adaptability andflexibility are quality characteristics of a space. In this study, they are studied in
terms of size, space organization, and changes and alterations on physical attributes. This study
presents the results of a comparative analysis of four 2-bedroom type apartment units, having
different plan organizations andphysicalattributes. Factors of spatial satisfaction due to size and
physical characteristics of dwelling spaces after alterations were investigated. Comparisons were
made to find out the potential plan types for future alterations for residential satisfaction. This
study is based on the data of a comprehensive post-occupancy evaluation of 1620 year old housing
settlement in Istanbul, Atakoy. 0 1998 Elsevier Science Ltd. All rights reserved.
1. INTRODUCTION: EMERGING PROBLEMS OF ,On the other hand, a rental housing system has not
HOUSING IN TURKEY been seen as a way of solution for the housing problem.
In the meantime, there is no control on rents, and rents
Turkey has been undergoing a rapid process of popu-
are increased with the increase in inflation rates. People
lation growth and urbanization for several years.
prefer to own a dwelling whenever they get an oppor-
Especially the city of Istanbul as a great metropolis, has
tunity. Thus, families live in their dwellings for a long
experienced continuous population growth because of
period of time, since they lack the economic power to
economically motivated migration from the east of the
change their dwelling to a bigger or more adequate one.
country to the west. Housing shortage has forced the
Instead, residents try to solve the emerging spatial needs
government to solve the housing problem by rapid hous-
by making some alterations in their existing dwellings,
ing production systems in several ways. The Housing
and thus adapting the space to their changing needs.
Estate Bank provides housing credit with high interest
Another emerging problem in housing is the growing
rates for the middle-higher income groups, and organizes
demand of residents for better quality housing. While
the housing production activities [I]. Government also
the previous efforts in housing estate have been directed
encourages cooperative housing for middle-low income
towards meeting the quantitative shortage of dwellings ;
groups [2]. Dwelling units in both systems are designed
qualitative aspects of housing have gained importance in
for standard average users. Neither the differences of
recent years. Users are getting more conscious of quality
occupants’ characteristics, nor the changing needs of resi-
issues in housing environments [4, 51.
dents in time are considered in design. Social change in
Under these socio-economic circumstances, ‘adap-
household composition is towards getting smaller, and
tability’ becomes one of the essential spatial features for
this has been also reflected in the size of dwellings in
residential satisfaction of dwellings of mass(standard)-
newly constructed housing settlements [3]. Composition
production types. This article aims to search this sig-
of single bedroom (studio type), 2 and 3 bedroom apart-
nificant issue based on the post-evaluation study that
ment blocks are very common in such areas. These dwell-
investigates adaptability of the original plan arrange-
ing units are considerably smaller in area when compared
ments of dwellings which have been used for 16-20 years
with the 2 and 3 bedroom type dwellings of 50s and 60s
in the two regions of Atakiiy Housing Settlement in Istan-
of the same regions.
bul [6]. Spatial and socio-psychological dimensions of the
subject are also discussed in the light of the other research
*Corresponding author. Fax: 00-90-216-417-0875.
tIstanbu1 Technical University, Faculty of Architecture, results on quality factors such as residential satisfaction,
Taskigla, Taksim 80191, Istanbul, Turkey. adaptability and spatial adequacy.
315
316 N. E. Altaq and A. ~ZSOJ
hold occupying the dwelling, As Oseland et al. stated, percentages of each plan type are given at Table 1. Sam-
the relation between the perceived space and dwelling pling considers the following conditions :
size is not a simple one.
l A region having homogeneous socio-economical family
l Assumption 2 : Different space organizations may offer
characteristics was selected (see Table 2 for user charac-
different possibilities in terms of adaptability to user
teristics) ;
needs. The degree of flexibility/adaptability for alter-
l The owners’ dwellings were investigated to search for
ations and divisions depends on the organization of
alterations made in the life span of the buildings (rental
dwelling-type.
houses were not covered in research, since they are not
l Assumption 3 : What physical changes can be made in
permitted to make such alterations);
a dwelling to adapt it to the user’s needs depends on
l Dwelling size for investigation was decided as 2-bed-
the physical characteristics (such as dimensions, instal-
room type, since the need for physical alterations
lations, supporting systems) of the adjacent spaces, and
becomes critical at that size ;
on their functional suitability.
l Four plan types having different physical charac-
In this context, on the basis of 398 samples chosen teristics, and offering different possibilities for physical
from 4 different types of 2-bedroom dwellings, the com- alterations were chosen. These differences are about (i)
parisons of the original plan and organization scheme dwelling area ; (ii) passage from entrance to bedroom
with the altered plan and organization scheme were inves- zone ; (iii) possibility of area growth or division in living
tigated in terms of user satisfaction. Alterations/ adap- zone and in bedrooms ; (iv) possibility of area additions
tations made by the users on a single space, and the use to kitchen or alterations of toilet into kitchen (Table
of the same space for different activity patterns were 5). Investigated plan typologies and alterations made
assessed. Stratified sampling was applied and sampling by the sample users.
Table 2. General findings about family characteristics for the sample dwellings (including four dwelling types)
Frequency Percentage
Plan Type 1 (O-TO) Plan Type 2 (HM) Plan Type 3 (K) Plan Type 4 (0)
ti-= 165 ti-= 58 N-i40 N i-135
Statistical analyses (basic statistics and Factor Analy- such as audio-visual devices and computers is in between
sis) and spatial evaluation techniques (visual-mor- 2045%. Car ownership is about 50% in investigated
phological analyses) were employed to make comparative dwellings.
investigations on the relationships between dwelling size,
organization and adaptability/flexibility concept. 4.2. Plan investigations
4.2.1. Comparisons of plan organizations in terms of pri-
vate/semi-private zones
4. FINDINGS
l Plan Type 1 has separate entrance to bedroom zone.
Findings of the research are presented under three No problem of privacy.
headings, these are user characteristics, plan inves- l Plan Type 2 is the same as type 1.
tigations and the results of statistical analyses. l Plan Type 3 has no entrance hall and no private passage
to the bedroom zone. The main problem in using this
4.1. User characteristics plan is the lack of household privacy because of this
As Ktray pointed out household composition and fam- plan organization. Most of the alterations were made
ily size in Turkey is getting smaller. Families and house- to provide a private bedroom entrance.
holds in big cities mostly consist of nuclear families and l Plan Type 4 has no definite private entrance to the
even of small families with 2-3 children. Other types bedroom zone but it has the potential to create a pass-
of household compositions are two or more working age out of the living zone, that makes an organizational
individuals, and single women living on their own. While change in plan.
the rate of young and growing households increases, a
decreasing tendency is observed in elderly households [3]. 4.2.2. Comparisons of potential for area enlargement,
The same tendency is observed in the research. Table 2 and spatial alterations (Table 4)
shows the general user characteristics in the two regions l Plan Type 1 (O-TO) : effective dwelling area can be
of the settlement for the selected plan types. Household enlarged by the addition of living balcony from 63.95
composition is in the form of nuclear family with children sq m to 67.80 sq m. There is no possibility to create
(44.5%), contracting family type and other forms which third bedroom.
have a small number of individuals in the dwelling, rang- l Plan Type 2 (HM): effective dwelling area can be
ing from 2 to 4. Average age of the household is in enlarged from 66.45 sq m to 89.55 sq m by adding
between 20 and 50 (cumulative 80.9%). Table 3 shows balconies to the living room, bedrooms and the kitchen.
how these characteristics are similar in four dwelling There is no possibility to create a third bedroom.
types. The education levels of the households are also l Plan Type 3 (K) : effective dwelling area can be enlarged
similar : Nearly half of the interviewees (household prin- from 74.60 sq m to 84.00 sq m by the addition of the
ciple or one of the parents) have university level living room and the kitchen balcony to the interior.
education. In order to get information about the level of There is no possibility to create a third bedroom.
life standards of the families, they were asked about the l Plan Type 4 (0) : Effective dwelling area can be enlarged
types of domestic equipment owned. All the families have from 81.40 sq m to 85.60 sq m by the addition of the
basic domestic equipment such as oven, vacuum cleaner, living room balconies. It is possible to obtain a. third
refrigerator, washing machine, color TV (100%). Per- bedroom by dividing one part of the living area. By this
centage of the ownership of additional electrical devices way separate passage to private zone becomes possible.
User Satisfaction for Quality Housing 319
The toilet can be added to the kitchen to obtain more l The balcony addition has no help for further alterations
suitable space. as division of space, and/or further flexible use. This
phenomenon is observed at the dwelling types 2 and 4,
4.3. Statisticalfindings about dwelling types and the most inefficient situation occurs in the dwelling
Variables of statistical analyses are family/household type 3.
characteristics such as size and type, dwelling area (orig-
It can be claimed that users’ positive evaluations
inal and altered), area of dwelling spaces, and user evalu-
towards satisfaction from the dwelling size can be deter-
ations about the dwelling and rooms. Household types
mined by its potential to create new uses.
in the investigated dwellings are nuclear family with chil-
dren (44.5%) nuclear family (19.1%), and contracting
4.3.2. Factor 2 This factor points out the role offamily
family type of daughter/son and one of the parents or
size and type in users’ positive evaluations among dwell-
sisters/brothers etc. (16.8%). Elderly or individuals, and
ing size. Increase in the family size and bigger family
extended family types have the similar percentage of 9.3
types indicate negative attitudes in users’ evaluations
and 9.5 respectively. Family sizes are cumulated on 24
(CX= -0.65).
person families (81.4%). The 80.9 percent of the families
are at the age of 25-60.
4.3.3. Factor 3 It is understood that alterations to the
Multiple regression analysis was applied to under-
kitchen influence the users’ evaluations about dwelling
stand, to what extent one can predict the dwelling size
size positively. Two situations were observed in the plan
evaluations of the user by looking at the variables of
types which were investigated, these are :
dwelling area and household size. The relation is found
to be 45% which is mostly dependent on the household l To increase the kitchen area by the addition of the
size (0.42). It is also discovered that, it is not possible to adjacent toilet area. This situation does not cause any
predict the user satisfaction by looking at family size increase in the total area of the dwelling.
only. On the other hand, no specific relation is found l To increase the kitchen area by the addition of kitchen
between the dwelling area and the user satisfaction about balcony inside. Although this also creates an increase
the dwelling size (Table 6). in the total dwelling area, the authors could not find
These findings support authors’ hypothesis that user any significant relation between user satisfaction and
satisfaction depends on variables other than the dwelling area increase in dwelling caused by kitchen alteration
or space size (in terms of dimensions). Factor analysis (c( = 0.3 l), since 82% of the investigated dwellings have
was applied on the sample of 389 dwelling users, to find no kitchen balcony.
out these unobserved variables. Four factors that were
extracted by the analysis were named as the following 4.3.4. Factor 4 Potential for creating a third room is
(Table 7) : not related to the total dwelling area (c( = 0.39) but it is
defined as the potential for division of the existing dwell-
l Factor 1: Effect of alteration in the living zone on the
ing areas in terms of spatial dimensions which are suitable
user evaluation of satisfaction,
for activity patterns. The dwelling type 4 is the best exam-
l Factor 2 : Effect of family/household size and type on
ple of this situation.
the user evaluation of satisfaction,
Factor 3 : Effect of alteration in the kitchen on the user
4.4. Investigations on dwelling spaces
evaluation of satisfaction,
Further analyses were made on the living room, kit-
l Factor 4 : Potential of creating a third room.
chen and bedroom zones of the dwelling types to inves-
tigate and control the results of factor analysis. Variables
4.3.1. Factor 1 About the physical alterations made in
are area changes in dwelling,spaces, area changes in the
the living zones, two situations can be observed, these
adjacent balconies, user evaluations about space size and
are :
flexible use of that space, family type and family size.
l To increase the living area by adding the living balcony In the investigated plan types, 53% of the living zones
inside. At the dwelling type 1 this kind of alteration are rectangular in shape, and 45% are L shaped. No
makes the space more flexible and creates a potential significant change was recognized before and after alter-
to divide up the living space for obtaining a third room. ations. Additions of the total area of balconies in plan
Thus it brings an organizational change in dwelling types are 8.8%. That means most of the users prefer to
plan. keep some part of the living balcony (91.2%). If the size
320 N. E. Altq and A. ijzsoy
Table 5,Original plan types and alterations made by the sample users
. Separate entry into the living room after the main entrance :
l Wet rooms and the living Room all open into the main hall ;
l The kitchen and the bathroom are located side by side :
l The wall between the bedrooms is suitable for storage arrangements ;
l The living room has no balcony.
Alterations made
. Adding the balcony space into the living room, and then dividing the living room to obtain a third bedroom of 12.00 sq m with the
entrance through the living room.
. Changing the adjoining cabinets between the bedrooms to obtain extra storage area.
l Removing the walls between the bedrooms to create space for the third bedroom without natural lighting.
. Removing the wall between the living room and‘the main hall provides a false increase of 5.70 sq m in the living space ; Causes direct
entry into the living room, opening of the kitchen and the bedroom onto the living room, and passage into the bedroom zone through
the living zone (lack of privacy).
l Separate entry into the living room after the main entrance ;
l Adjoining the kitchen and the bedrooms, there are balconies having the same total area in each dwelling ;
l The bedroom hall is large enough to be arranged for storage purposes.
Alterations made
l Adding the balcony space into the living room, an increase of 6.65 sq m or 10.45 sq m in the living room area.
. Adding the balcony space into the kitchen space, an increase of 3.20 sq m in the kitchen area.
. Adding the balcony space into the bedroom 1, an increase of 5.75 sq m in the bedroom I area.
. Adding the balcony space into the bedroom 2, an increase of 4.60 sq m in the bedroom 2 area.
. These alterations do not bring about a significant change in the plan organization. However the increase in the number of activities
and activity patterns allows for different arrangements of the furniture (Flexible use of the spaces)
Table 5-continued.
Alterations made
l Adding the balcony space into the living room, an increase of 5.00 sq m in the living room area.
. Adding the balcony space into the kitchen space, an increase of 4.40 sq m in the kitchen area.
. Separating the part of living room by using a wall, cabinet or panel, partly provides the possibility of creating space for the main
hall.
. Changing the living balcony into the third room, provides a very small room with the entrance through the living room.
. Dividing the kitchen into two or division of the long kitchen space into two, provides space for the arrangements of the main hall;
in essence, the main hall is transferred into this newly created space.
Alterations made
. Obtaining a third room by separating a part of the living room, here two alternatives arise as separating that part of the living room
adjoining the kitchen or that part opposite to the kitchen. This may provide direct entrance into the bedroom hall.
. Filling up empty space between the column and the wall of the living room by a wall, a cabinet or a door; this separates a main
entrance hall from the living room.
. Addition of toilet and the small front hall into the kitchen space, provides an increase of 8.30 sq m in the kitchen space. Moving the
kitchen door to the middle, facilitates the kitchen arrangement and use.
Table 6. Dwelling type/user evaluation about dwellings with the location of kitchen in the dwelling. Area growth
by the addition of balcony was observed as 67.5% at
Dwelling Type Area Users who found
satisfactory (f%) dwelling Type 3, and 78% at Type 2. 33.9% of the total
(sq m)
dwellings originally have toilets and this ratio decreases
Type 1 63.95 52 to 14.3% after alterations. Of the investigated dwelling
Type 2 66.45 60.9 types, 83% have no balcony.
Type 3 74.60 58
Type 4 81.40 60
5. CONCLUSION
Table 7. Factor analysis about users’ spatial satisfaction-variables and factor tables
Variable Labels
DAAA Dwelling area after alteration UEDS User evaluation about dwelling size
LAAA Living area after alteration UELS User evaluation about living size
KAAA Kitchen area after alterations UEKS User evaluation about kitchen size
RNAA Number of rooms after alteration FS Family/household size
FT Family/household type
Factor Table
Fl F2 F3 F4
Note : I. Significant factor loading greater than the absolute value of 0.50 is taken into consideration, other nearest values are given in
brackets. 2. Factor Loading is denoted as ‘m’.
Dwelling Effective area of BR Dimensions Users who found Users who found
Types BRl and BR2 (m) (m) flexible (f%) satisfactory (f%)
cal quality characteristics such as material type or detail- ing types, since it is assumed to be the critical type in
ing. A dwelling can be high in quality with materials and terms of need for physical alterations. The research can
detailing but the same dwelling can be poor in quality be extended to cover more plan types to discover the
with plan organizations [4]. underlying physical characteristics of desired plan organ-
The study has been conducted on the 2-bedroom dwell- izations for future designs.
User Satisfaction for Quality Housing 323
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