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Abstract
The COVID-19 pandemic has impacted gravely all the economic activities across the world, and India
is no exception. One of the victims and most vulnerable sectors of the Indian economy is the micro,
small and medium enterprises (MSMEs) sector because of its size, scale of operations and financial
resources. The present study is aimed at assessing the impact of COVID-19 on MSMEs operating in
the Karimnagar district of Telangana State and diagnosing the issues and challenges being faced by
the enterprises during the pandemic period. The study is an analytical and descriptive type of research
in nature and it is based on both primary and secondary data. The primary data were collected
from about 120 MSME units in the Karimnagar district by administering a structured and pretested
questionnaire. Descriptive statistics along with chi-square and ANOVA were used with the help
of SPSS to analyse the data. The study found that two-thirds of the enterprise’s operations were
extremely affected and experienced the reduction of orders from the customers, while about 41.7%
of the MSMEs’ sales turnover plummeted from 40% to 60% due to virulent virus. Shockingly, the
majority of the enterprises i.e., 60% incurred losses, and about 26.7% of the MSMEs decided to scale
down or sell their units or shut down the operations due to various issues and challenges such as lack
of orders, mounting manufacturing costs, payment of EMIs and statutory expenses. The study suggests
that the government should ensure to provide free access to loans, waiver of the interest on EMIs
and statutory payments besides relaxing the taxes for some period to revive the MSME sector as it is
widely acclaimed as the golden duck of the Indian economy!
Keywords
COVID-19 Pandemic, micro, small and medium enterprises, issues and challenges of MSMEs, Indian
economy, Atmanirbhar Bharat Abhiyan stimulus package
1Department of Commerce, SRR Government Arts and Science College (Affiliated to Satavahana University), Karimnagar,
Telangana, India
Corresponding author:
M. Malla Reddy, Department of Commerce, SRR Government Arts and Science College (Affiliated to Satavahana University),
Karimnagar, Telangana 505001, India.
E-mail: mmreddydl@gmail.com
Reddy et al. 83
Introduction
The outbreak of the COVID-19 pandemic, which has catastrophic consequences, has gravely hit all the
economic activities across the world. The devastating pandemic has taken more than 195 countries in
its grip across the world (Sipahi, 2020). The entire world is passing through a great uncertainty due to
COVID-19. To contain the spread of the COVID-19 pandemic, many countries, including India, have
imposed lockdowns during the two waves of the COVID-19 pandemic. Consequently, economic
activities across the world, including India, have come to a grinding halt and have been severely
impacted due to disruptions caused by the COVID-19 pandemic. Due to COVID-19-induced
lockdowns, businesses and manufacturing activities were severely affected, the supply chain was
totally disrupted, transportation and tourism sectors came to a grinding halt, employees and workers
lost their employment and the exodus of migrant workers, particularly in India, further worsened the
crisis (Shafi et al., 2020).
One of the most badly hit sectors of the Indian economy was the micro, small and medium enterprises
(MSMEs). The MSME sector has been one of the most vulnerable sectors during the pandemic because of
its small size, the scale of operations and availability of financial resources. The empirical studies have
apparently found that approximately 95% of the firms were impacted negatively due to the nationwide
lockdown imposed during March–April 2020 (MSME, 2021). Even after phase-wise unlocking, reports
found that almost 40% of the businesses remained interrupted till the end of February 2021. It was found
that about 11% of the business volume of Indian MSMEs declined because of the lockdown in 2021 in
comparison to 46% decline registered during the nationwide lockdown in 2020 (Agyeya, 2020).
The MSME is the sector that was already reeling under a huge distress, first, because of demonetisation,
and then the poor implementation of GST followed by the prolonged economic slowdown and, finally,
the biggest of all—the COVID-19 pandemic, which has aggravated the crisis in this specific sector
further (Rath & Das, 2020). Because of the small size, the scale of operations, limited financial, and
managerial resources, these enterprises do not have the capacity to deal with something that has
catastrophic consequences.
The MSME sector has emerged as a highly vibrant and dynamic sector of the Indian economy over
the past few decades. It contributes significantly to the economic and social development of the country
by fostering entrepreneurship and generating large employment opportunities at comparatively lower
capital costs, next only to the agricultural sector. MSMEs are complementary to large industries as
ancillary units, and this sector contributes significantly to the inclusive industrial development of the
country. Being a highly vibrant and dynamic sector of the Indian economy, the MSME sector is considered
as the backbone and engine of the economic growth of the country. Currently, this sector is contributing
over 30% to the Indian gross domestic product (GDP), about 45% to industrial output and 48% to the
total exports. There are about 63.3 million MSME units that are operating in India, of which 63.052
million are micro enterprises (99%), followed by small enterprises with 331,000 (0.52%) and Medium
Enterprises with 5,000 units (0.01%). It is offering about 111 million job opportunities (NSSO, 2015).
The MSMEs are classified as below according to the Micro, Small and Medium Enterprises
Development (MSMED) Act, 2006. The enterprises with the investment in plant and equipment of up to
`10 million and turnover of up to `50 million are classified as micro enterprises. The enterprises with the
investment in plant and equipment of up to `100 million and turnover up to `500 million are small
enterprises and investment of up to `500 million and turnover of up to 2,500 million are classified as
medium enterprises (MSME, 2021). The new classification of MSMEs, which was announced on 13
May 2020 as part of the Atmanirbhar Bharath Abhiyan package, came into effect from 1 July 2020.
84 Small Enterprises Development, Management & Extension Journal 49(1)
analyses the impact of the COVID-19 pandemic on MSMEs in Karimnagar district of Telangana State. Findings
are mentioned in the seventh section. The eighth section presents the policy recommendations. Finally, the
ninth section discusses the conclusion and implication of the study. The tenth section discusses the limitations
and scope for further research.
Review of Literature
Various studies relating to the impact of the COVID-19 pandemic on MSMEs were reviewed, and the
summary has been presented hereunder.
The lockdowns imposed to contain the spread of COVID-19 considerably impacted the economic
activities of the MSMEs. The MSME sector faced various problems such as an acute cash crunch, shutdown
of businesses and large-scale job loss across all types of units, irrespective of their size and operations
(Indrakumar, 2020). The MSME sector was found to be resilient enough and stood tall against various issues
and challenges that emerged due to COVID-19, and the majority of the MSMEs did not face the risk of
permanent closure (56%). The MSMEs have faced the problems of temporary closure, which has affected
their revenues. To better strategise, a majority of the enterprises put off their plans of business expansion and
growth. With a view to cope up with the crisis, many MSMEs have devised innovative methods of
diversifying into new business activities (27%). Though various initiatives were arranged by the government,
the majority of MSMEs are not aware and have not yet availed the benefits (Chayanika Rath & Priyanka
Das, 2020). The economic and financial problems of the MSMEs in India are unprecedented and threaten
their very existence and survival. The demand shocks due to the second wave effects of the pandemic
resulted in a deeper damage to the economy in general and the MSMEs in particular (Krishnarajapet, 2020).
Over 83% of the enterprises were neither prepared nor had any plan to handle the COVID-19 situation in
Pakistan. Further, more than two-thirds of the participating enterprises reported that they would not be able
to survive if the lockdown lasted for more than 2 months. Protection of employees and information accuracy,
boosting the economy, income and employment support for MSMEs, planning, building resilience
capabilities and positive social relations are to be adopted to ease the adverse effects of the pandemic (Shafi
et al., 2020). Given the extensive pandemic chaos, the government needed to establish an ongoing monitoring
system and declare urgent relief measures to improve the confidence of the MSMEs sector. E-market
linkages for MSMEs should be prompt, and fiscal stimulus should be increased to achieve the vision of self-
reliant India (Behera et al., 2020). It was observed that as the COVID-19 pandemic is a crisis with an
unforeseeable ending, the government and business enterprises in every sector need to work together so as
to address the root causes of the crisis (Sipahi, 2020). The MSME sector had suffered a number of setbacks,
with the vast majority of MSME units failing to benefit from a variety of Government schemes and programs.
Diversifying products and services, rescheduling bank loans, scaling down of operations, relying on savings,
and seeking help from informal sources were among the measures used by MSMEs to resurrect their
operations (Chattopadhyay & Sahu, 2020). The impact was found to be severe on trade, manufacturing and
MSME sectors. The study projected that the manufacturing sector may shrink from 5.5% to 20%, exports
may shrink from 13.7% to 20.8%, imports may shrink from 17.3% to 25% and MSMEs’ net value added
(NVA) from 2.1% to 5.7% in 2020 over the previous year. The economy was heading towards a recession,
and the situation demanded a systematic, well-targeted and aggressive fiscal–monetary stimulus measures
(Sahoo & Ashwani, 2020).
The relief package was not sufficient to compensate the losses incurred by the business entrepreneurs
of MSMEs in India. Furthermore, many people migrated from rural regions to urban regions in search of
86 Small Enterprises Development, Management & Extension Journal 49(1)
better job opportunities, which worsened the situation. The manufacturers of both non-essential and
essential goods suffered losses close to 50% during the pandemic. The strategy of providing credit
facilities would enable MSMEs to adopt the latest technology like e-commerce. The recommendations
of the study included disbursement of credit guarantee schemes, provision of subsidies and extension of
tenure of repayment of loans (Roy et al., 2020). The liquidity infusion measures, at this juncture, without
adequate measures to revive demand would not help the MSMEs to tide over the crisis induced by the
COVID-19 lockdown (Gosh, 2020). About 59% of the start-ups and MSMEs in India were likely to scale
down, shut down or sell themselves during 2021. The survey found that only 22% of the start-ups and
MSMEs have more than 3 months runway, 41% are out of funds or have less than 1 month of funds left.
About 49% of the start-ups and MSMEs plan to reduce employee compensation and benefit costs by July
2021. The government should be more empathetic to pain and challenges of MSMEs and should provide
timely relaxation on taxes (Local Circles, 2021). The study carried out by the International Labour
Organization (ILO, 2021) examined the impact of the COVID-19 pandemic-related market disruptions
for both MSME owners and workers and made an attempt to understand the government’s coverage and
access to policy measures in three states of Maharashtra, Tamil Nadu and Uttar Pradesh. The study
apparently found that about 92% of the unit owners said that the lockdown had impacted them. The
closure of the enterprises had a cascading effect and impacted their cash flows, supply chains and
availability of labourers. The main issues and challenges being faced by the MSME units were paying
wages, reduced demand, cash flow issues and repayment of loans. Most of the respondents expressed the
need for financial support, that is, interest-free loans, low-interest credit lines and guarantees or tax
breaks. Compared to Maharashtra and Uttar Pradesh, Tamil Nadu appeared to have done better in
addressing some of the impacts. About 86% of the enterprises were fully functional in October 2020
(ILO, 2021). According to a survey conducted by the Consortium of Indian Association (CIA), about
73% of the Indian SMEs did not make a profit during the financial year 2020–2021. A total of 80% of
the owners were insecure about an uncertain future with the double whammy of the pandemic crisis and
economic explosion. The study suggested that the government should exempt SMEs from statutory
compliances, litigations, penal actions and protect them from the high rate of interest on loans and
support them with liberal loans (Soni, 2021). The most recent amendment to the definition of MSMEs,
which took effect in July 2020, is expected to boost the sector’s competitiveness and encourage MSMEs
to pursue expansion plans. To revive the Indian economy, the Government, industry, and all major
stakeholders will need to work together (Lahiri, 2022).
In the backdrop of the above review of literature, it was found that there are no research studies
carried out on the impact of the COVID-19 pandemic in Telangana State in general and Karimnagar
district in particular. This prompted the researchers to embark on the present study to examine the impact
of the COVID-19 pandemic on MSMEs in the Karimnagar district of Telangana State. The study is
aimed at assessing the impact and exploring the issues and challenges being faced by the MSME units.
The study is important and imperative for the government, policymakers, practitioners and owners of the
MSMEs to understand the impact and devise suitable steps to tide over the crisis.
Hypothesis
Ho 1: There is no significant association between the place of the MSMEs and their closure during the
lockdown period.
Ho 2: There is no statistically significant difference between categories of MSMEs and the impact of COVID-
19 on the enterprises.
Ho 3: There is no significant association between the type of enterprise and utilisation of loan moratorium
facility.
Ho 4: There is no significant association between the type of enterprises and the time required to reach the
pre-pandemic level of business.
Research Methodology
The present study is an analytical as well as the descriptive type of research and is based on both primary
and secondary data. The present study is based on the survey method. Simple random sampling technique
has been adopted to select the sample respondents. The primary data for the study have been collected
from a sample of 120 MSMEs in Karimnagar district by administering a structured and pretested
questionnaire. The secondary data have been collected from various sources such as Press Notes of the
Ministry of Finance, Government of India, annual reports of MSMEs, articles published in journals and
magazines, online database and newspapers. The primary data so collected have been processed and
analysed by adopting various statistical tools like percentages, averages, chi-square and ANOVA with
the help of the SPSS. The survey was carried out in Karimnagar urban and rural areas from 10 November
to 20 November 2021.
Figure 6, about 37.5% of the MSMEs have workers ranging from 2 to 5 workers, followed by about
18.3% of the enterprises having workers ranging from 5 to 10 and about 16.7% being self-employed
enterprises. However, about 7.5% of the enterprises have workers from 50 to 100 workers.
Urban Rural
50% 50%
Medium
Small
4%
13%
Micro
83%
Trading Manufact
33% uring
34%
Services
33%
Yes
20%
No
80%
50
33.3
16.7
Own Part of Supply Job Works
Products/Services Chain
37.5
40
35
30
18.3
25 16.7
20 10.8
9.2 7.5
15
10
5
0 Self Employed 2 to 5 Workers 5 to 10 Workers
Impact of Lockdowns
To contain the spread of the COVID-19 pandemic, the central government announced two lockdowns—
the first lockdown during April–May 2020 and the second lockdown during April–May 2021. During the
lockdown period, most of the MSMEs shut down their operations. The data pertaining to the closure of
the MSMEs during the two lockdown periods have been depicted in Table 4. From Table 4, we can
observe that the majority of the enterprises, that is, 51.7%, remained completely closed during both the
lockdown periods as they belonged to the non-essential category of enterprises, followed by about 27.5%
of the enterprises not closed and about 20.8% of the surveyed enterprises partially closed. Those
enterprises that belonged to the emergency category were not closed, and those that belonged to the
essential category-related businesses remained partially closed during the lockdown periods.
Undoubtedly, the lockdowns impacted the operations of the MSMEs severely.
Hypothesis 1 (Ho): There is no significant association between place and closure of the MSMEs during the
lockdown periods. The results of the chi-square test have been presented in Table 5.
It can be analysed from Table 5 that the Pearson chi-square value is 6.178 at 2 df and p-value is 0.046,
which is less than 0.05 at a 5% level of significance. Hence, the null hypothesis has been rejected. It can
be inferred that there is a significant association between the place of the MSMEs and their closure
during the lockdown period as the MSMEs in the rural areas were not fully closed.
Issues and Challenges Faced by the Micro, Small and Medium Enterprises
During the Lockdowns
During the lockdown periods, MSMEs have faced a host of issues and challenges. The data on the
issues and challenges faced by the MSMEs during lockdowns have been presented in Table 6. Analysis
Table 5. Chi-square Test Results: Place and Closure of the MSMEs During the Lockdown Periods.
Test Value df Sig. (2-sided)
Pearson’s chi-square 6.178 2 0.046
Likelihood ratio 6.352 2 0.042
Linear-by-linear associa- 0.011 1 0.915
tion
No. of valid cases 120
Source: Calculation on SPSS.
92 Small Enterprises Development, Management & Extension Journal 49(1)
of Table 6 reveals that one of the most cited issues and challenges faced by the MSMEs during the
lockdown periods was the cash flow issues that accounted for 45.8%. The other issues and challenges
being faced by the MSMEs are the supply chain disruption (41.7%), lack of demand (43.3%), payment
of wages (36.7%) and payment of EMI and statutory expenses (53.3%). These issues and challenges
have hampered the operations of the MSMEs.
Table 6. Issues and Challenges Faced by the MSMEs During the Lockdowns.
Sl. No Issues and Challenges Faced First Cited Second Third Cited Fourth Fifth Cited
During the Lockdowns Cited Cited
Freq. 55 27 20 13 5
1 Cash flow issues
% 45.8 22.5 16.7 10.8 4.2
Freq. 29 28 52 5 6
2 Lack of demand
% 24.2 23.3 43.3 4.2 5.0
Supply chain Freq. 17 50 21 20 12
3
disruptions % 14.2 41.7 17.5 16.7 10.0
Freq. 6 15 25 44 30
4 Wages problems
% 5.0 12.5 20.8 36.7 25.0
EMI/statutory Freq. 5 6 12 33 64
5
expenses % 4.2 5.0 10.0 27.5 53.3
Source: Primary data.
essential services category. The enterprises/businesses operating in the rural areas and those that belonged
to the essential and emergency services were found to be not much affected during COVID-19-induced
lockdown periods.
Hypothesis 2 (Ho): There is no statistically significant difference between categories of MSMEs and the
impact of COVID-19 on enterprises/businesses. The results of the ANOVA test have been presented in Table 8.
Table 8 presents the ANOVA results, from which we can observe that the F-value is 2.498 and p-value is
0.087, which is more than 0.05 with a significance level of 5%. Hence, the null hypothesis has been
accepted. It can be observed that there is no significant difference among the categories of MSMEs, that
is, manufacturing, services and trading, and the impact of COVID-19. Further, it can be said that all
categories of the MSMEs’ operations were badly impacted due to the COVID-19 pandemic.
Table 9. Impact of COVID-19 on Orders from the Customers Post the Lockdown Period.
Particulars Frequency %
Reduction in orders from customers 77 64.2
Increase in orders from customers 18 15.0
No change in orders quantity 25 20.8
Total 120 100.0
Source: Primary data.
94 Small Enterprises Development, Management & Extension Journal 49(1)
Moratorium Facility
As soon as the first lockdown was imposed by the central government, the Reserve Bank of India (RBI)
has announced the deferment of individuals’ and MSMEs’ EMIs for 3 months initially, and this was later
extended to 6 months. The moratorium facility provided by the RBI was a temporary relief to MSMEs
as most of the enterprises were shut down during the lockdown period.
Table 13 presents the data on the utilisation of the loan moratorium. A whopping 55% of the surveyed
MSMEs have utilised the facility of deferment of EMI or loan moratorium for 6 months. However, about 45%
of the enterprises have not availed the facility as they might not have loans or might have not used the facility.
Hypothesis 3 (Ho): There is no significant association between the type of enterprise and utilisation of loan
moratorium facility. The chi-square test results have are presented in Table 14.
It is clearly evident from Table 14 that the Pearson’s chi-square value is 5.395 at 2 df, and p-value is
0.067, which is more than 0.05 at a significance level of 5%. Therefore, the null hypothesis has been
accepted as the p-value is more than 0.05. It is observed that there is no significant association among
the MSMEs in terms of the utilisation of the loan moratorium facility provided by the RBI during the
lockdown period.
Table 14. Chi-square Test Results: Type of Enterprise and Utilisation of Loan Moratorium Facility.
Test Value df Sig. (2-sided)
Pearson’s chi-square 5.395 2 0.067
Likelihood ratio 5.828 2 0.054
Linear-by-linear 0.962 1 0.327
association
No. of valid cases 120
Source: Calculations on SPSS.
Reddy et al. 97
about 39.2% of the enterprises have reached up to a level of 40–60% of the sales turnover, followed by
about 21.7% reaching a level of 20–40% of pre-pandemic sales turnover. Interestingly, about 16.7% of
the enterprises have already reached 100% levels of the pre-pandemic sales turnover.
Table 15. Awareness and Utilisation of Atmanirbhar Bharat Abhiyan Package by MSMEs.
Sl. No. Variable Classification Frequency %
Yes 50 41.67
Awareness of Atmanirbhar Bharat
1 No 70 58.33
Abhiyan package
Total 120 100.0
Yes 23 46.0
Have you availed of ECLGS Loan under
2 No 27 54.0
ANBA package?
Total 50 100.0
Not eligible 13 48.15
Not required 6 22.22
3 If no, reasons Small amount 5 18.52
Additional Burden 3 11.11
Total 27 100.0
Yes 24 20.0
Have you availed of any other loans for
4 No 96 80.0
your MSMEs?
Total 120 100.0
Source: Primary data.
and essential services and those operating in the rural areas in the Karimnagar district have reported
profits during this crisis period.
Current Issues and Challenges of the Micro, Small and Medium Enterprises
Post lockdowns, the MSMEs are facing a gamut of issues and challenges that emerged due to the COVID-
19 pandemic, which are seriously hampering the recovery from the crisis. The data relating to the current
issues and challenges of MSMEs have been presented in Table 19.
Table 17. Impact on Profit/Loss of the MSMEs During the Pandemic Period.
Particulars Frequency %
Profit 34 28.3
Loss 74 61.7
No profit no loss 12 10.0
Total 120 100.0
Source: Primary data.
As per the results presented in Table 19, most of the MSMEs, that is, 46.7%, are still facing issues in
terms of lack of orders from the customers, followed by about 29.2% facing the issue of increasing
manufacturing costs as the fuel prices are mounting. As a result, MSME owners are unable to take up the
new orders at lower prices and unable to complete the old orders without incurring losses. The other
issues and challenges being faced by the MSMEs are shortage of raw materials (10%), payment of EMIs
(9.2%) and statutory payments such as renewal of license, rent, rates and electricity bills. (5%).
The MSMEs want the government to pay the wages for the lockdown period and to waive the
statutory expenses such as renewal license, taxes and electricity bills for some time to recover from the
pandemic shock.
Hypothesis 4 (Ho): There is no significant association between the type of enterprise and the time required
to reach the pre-pandemic level. Table 22 presents the chi-square test results of the type of enterprise and the
time required to reach the pre-pandemic level.
Table 22. Chi-square Test Results: Type of Enterprise and the Time Required to Reach the Pre-pandemic Level.
Test Value df Sig. (2-sided)
Pearson’s chi-square 21.426 8 0.006
Likelihood ratio 24.395 8 0.002
Linear-by-linear association 0.060 1 0.807
No. of valid cases 120
It can be seen from Table 22 that the Pearson’s chi-square value is 21.426 with a df value of 8 and p-value
at 0.006, which is less than 0.05 at a significance level of 5%. The null hypothesis has been rejected as
the p-value is less than 0.05. We can conclude that there is a significant association between the type of
enterprises—micro, small and medium and the expectation of time required to reach the pre-pandemic
levels of business.
Table 23. Enough was Done by the Government to Address the Challenges Faced by MSMEs?
Particulars Frequency %
Yes 24 20.0
No 72 60.0
Can’t say 24 20.0
Total 120 100.0
Source: Primary data.
102 Small Enterprises Development, Management & Extension Journal 49(1)
• It was found that there was a statistically significant association between the place of the MSMEs
operating and their closure during the lockdown periods as the MSMEs in the rural areas were not
fully closed.
• It was clearly evident from the analysis of the issues and challenges being faced by the MSMEs
during the lockdown that the most cited critical issue and challenge was the issue of cash flow
(45.8%), and other issues and challenges included supply chain disruptions (41.7%), lack of
demand (43.3%), wage payments (36.7%) and payment of EMI, and statutory expenses (53.3%).
These issues and challenges have dented the operations of the MSMEs.
• It was found that most of the respondent MSMEs, that is, 60%, asserted that their business was
extremely impacted due to the COVID-19 crisis, followed by about 16.7% stating that the impact
was very high. However, about 10.8% of the MSMEs had no impact on business operations.
• It was observed that there is no significant difference among the categories of MSMEs, that is,
manufacturing, services and trading, and the impact of COVID-19 on MSME operations.
Further, it can be said that all the operations of the MSMEs were badly impacted due to the
COVID-19 pandemic.
• It was observed that a whopping 64.2% of the MSMEs experienced a reduction of orders from the
customers, and 20.8% said that there was no change in orders. Interestingly, about 15% of the
MSMEs witnessed an increase in orders from the customers even during the crisis period with
their innovative products and services.
• With regard to payment of wages to workers during the two lockdown periods, about 52.5% of the
MSMEs had paid full wages during the lockdowns, while 24.2% paid only half of the wages.
However, about 10% of the enterprises had not paid the wages due to an acute shortage of funds.
• It was reported that a majority of the MSMEs, that is, 69.2%, had not removed the workers during
the pandemic. However, about 15% of the enterprises had removed less than 2 workers, and about
7% of them had removed workers ranging between 2 and 5 to scale down their operations in view
of the COVID-19 crisis.
• About 41.7% of the respondent MSMEs clearly stated that about 40–60% of their sales turnover
had decreased during the crisis, followed by 13.3% of them experiencing about 20% decrease in
sales turnover. However, about 10% of the MSMEs had registered a growth in sales, which was
considered to be a boon in disguise.
• It can be observed from the analysis that more than 55% of the MSMEs had utilised the moratorium
facility on loans provided by the RBI for about 6 months. On the other hand, 45% of them stated
that they had not availed of the moratorium facility.
• It was observed that there is no significant association among the MSMEs concerning the
utilisation of the loan moratorium facility provided by the RBI during the lockdown period.
• About 58.63% of the MSME owners were not aware of Atmanirbhar Bharat Abhiyan package
announced for the MSMEs, and about 41.67% of them said that they knew something about the
package. About 46% of the MSME owners who were aware of the package availed the ECLGS
loans, and about 54% of them did not avail the loans. The reasons for not availing the ECLGS
loans were as follows: no eligibility (48.15%), no requirement (22.22%), a small amount (18.52%)
and additional burden (11.11%).
• It was apparently found that about 39.2% of the MSMEs have reached up to 40–60% of sales
turnover levels, followed by about 21.7% reaching 20 to 40% of their sales turnover.
Surprisingly, about 16.7% of the MSMEs have already reached 100% of their pre-pandemic
levels of sales turnover.
Reddy et al. 103
• About 61.7% of the MSMEs have posted losses during the pandemic period, and about 10% of
them stated that they witnessed no profit no loss. Optimistically, about 28.3% of the MSMEs
have earned profits amidst the pandemic crisis as they related to emergency and essential
services sector.
• It was reported that most of the surveyed MSMEs (60%) pinned their hope on the growth of their
business, followed by about 12.5% of them deciding to shut down their operations in the future,
and about 10% of them are about to scale down their operations. Around 4.2% of the MSMEs are
going to sell the enterprises as there is no ray of hope for recovery from the pandemic crisis.
• As far as the issues and challenges are concerned, most of the MSMEs, that is, about 46.7%, are
still facing the issue of lack of orders from the customers, and about 29.2% of them are struggling
with increasing manufacturing costs. The other issues and challenges being faced by the MSMEs
include shortage of raw materials (10%), payment of EMIs (9.2%) and statutory payments such
as a renewal of license, taxes and electricity (5%).
• It was observed that about 49.2% of the surveyed MSMEs are expecting the government to relax
the direct and indirect taxes for some period, and about 35% of the MSMEs are in dire need of free
access to loans to meet the working capital requirements to revive their operations. The other
expectations are waiver of interest on loans (8.3%) and waiver of statutory expenses such as a
renewal of license, taxes and electricity bills for some period.
• With regard to time to reach the pre-pandemic level, about 32.5% of the MSMEs opined that it
would take 3 more months, while about 26.7% of them asserted that it would take 6 months to get
back to the normal level of business. While 10% of the MSMEs said that they have already
reached the pre-pandemic level, about 21.7% opined that it will take one more year to reach the
pre-pandemic level.
• It was found that there is a significant association between the type of enterprises—micro, small
and medium, and the expectation of time required to reach the pre-pandemic level of business.
• It was examined that about 60% of the MSMEs clearly stated that enough was not done by the
government for the revival of the MEMEs, while about 20% of them said enough was done. On
the other hand, 20% of the MSMEs were unable to express their opinion on the initiatives
undertaken by the government to tide over the challenges of the MSMEs.
Suggestions for the Revival of the Micro, Small and Medium Enterprises
Based on the findings of the study, the following suggestions are offered for revival of the MSMEs.
• It is advised that the MSMEs should get registered on the UDYAM portal with a view to avail the
benefits of various schemes announced by the government from time to time as about 80% of the
surveyed MSMEs were not yet registered.
• As more than 76% of the MSME operations were extremely and highly impacted due to the
COVID-19 pandemic, there is a dire need to take suitable steps to extend hand-holding support to
MSMEs by the government.
• It is suggested that the government should take steps to provide alternate employment
opportunities to those workers who were removed from the MSMEs due to various reasons such
as lack of orders from the customers, scaling down of operations and selling off the units as
around 30% of the surveyed enterprises have removed workers ranging between two and ten
during the pandemic period.
104 Small Enterprises Development, Management & Extension Journal 49(1)
• It is advised that the MSMEs should explore the opportunities and devise strategies to increase the
sale turnover as more than 50% of the MSMEs have experienced decreasing sales turnover. With
innovative products and penetration into online marketing, MSMEs can boost the sales turnover
to reach normal levels.
• Awareness is to be created among the MSMEs and small businesses to avail Atmanirbhar Bharat
Abhiyan package, ECLGS loans and other initiatives to revive their operations as a whopping
70% of the MSMEs clearly said that they were not aware of the specific packages announced for
the MSMEs.
• As about 30% of the MSMEs are about to scale down, sell or shut down their units, the government
should ensure to provide easy access to loan facilities and suitable steps to avoid the closure of
MSMEs and address the issues and challenges.
• Post lockdowns, most of the MSMEs are still facing a host of issues and challenges such as lack
of orders, increasing manufacturing cost due to increase in fuel prices, payment of interest on
EMIs/statutory expenses and shortage of raw materials. Government should try to further reduce
the prices of fuel and ensure to waive the statutory payments and address the other issues and
challenges.
• The MSMEs are expecting the government to relax the direct and indirect taxes for some period,
ensure to provide free access to loans, waiver of interest on EMI for 1 year and waiver of statutory
expenses such as the renewal of licenses, taxes, electricity bills to revive and sustain MSMEs.
• The government should come up with more initiatives and steps to address the issues and
challenges of the MSMEs as most of them opined that enough was not done for the MSME sector
by the government.
Processes for Increasing the Output and National Strength’ (CHAMPIONS). The government departments
and public sector undertakings should ensure to purchase about 50% of their requirements from the
MSMEs during these testing times so as to protect them from the pandemic. The prime minister’s vision
of reaching a US$5 trillion economy by 2024 can only be achieved with the quick revival of the MSMEs
as they aimed at increasing their contribution to GDP from 30% to 50% and providing 50 million
additional employment opportunities. The government and the MSMEs should work hard to revive the
operations swiftly to bounce back to the past glory and to contribute to the economic growth as the
MSME sector is the golden duck of the Indian economy!
Acknowledgement
The authors are so grateful to the anonymous reviewer for useful comments and suggestions to improve the quality
of the article. Also, thankful to the Editor-in-Chief S. Glory Swarupa for publishing the article.
Funding
The authors received no financial support for the research, authorship and/or publication of this article.
ORCID iD
M. Malla Reddy https://orcid.org/0000-0003-1576-1526
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