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Learning Objectives:
- Understand the general functionality and key elements of ERP systems.
- Understand the various aspects of ERP configuration, including servers, databases, and the
use of bolt-on software
- Understand the purpose of data warehousing as a strategic tool and recognize the issues
related to the design, maintenance, and operation of a data warehouse.
- Recognize the risks associated with ERP implementation.
- Be aware of the key considerations related to ERP implementation.
- Understand the internal control and auditing implications associated with ERPs.
Background:
What is an ERP?
- multiple module software packages that evolved primarily from traditional manufacturing
resource planning (MRP II) systems
- a type of software system that helps organizations automate and manage core business
processes for optimal performance
- Objective: to integrate key processes of the organization, such as order entry,
manufacturing, procurement and accounts payable, payroll, and human resources
- combines all of the systems of each department in an entity into a single, integrated
system that accesses a single database to facilitate the sharing of information and to
improve communications across the organization
- Features: (1) smooth and seamless flow of information across the organization (2) provides
a standardized environment for a firm’s business processes and a common operational
database that supports communications
- With ERP software, each department still has its system, but all of the systems can be
accessed through one application with one interface.
ERP FUNCTIONALITY
1. Core Applications/ Online Transaction Processing (OLTP)
- applications that operationally support the day-to-day activities of the business
- Includes sales and distribution, business planning, production planning, shop
control, and logistics
a. Sales and distribution - handle order entry and delivery scheduling (checking on
product availability to ensure timely delivery and verifying customer credit limits)
b. Business Planning - Forecasting demand, Planning product production, Detailing
routing information(describes the sequence and the stages of the actual
production process)
c. Capacity Planning and Production Planning
- The difference between OLAP and OLTP can be summarized as follows. OLTP applications
support mission-critical tasks through simple queries of operational databases. OLAP
applications support management-critical tasks through analytical investigation of
complex data associations that are captured in data warehouses.