Sr.

no Name of the company Contact Person Designation

1 Bank of America Art Frausto vp of operations
Stacey Boswell head of customer servi
Holly O'Neill md
Carl Underhill head of contact center

2 Wells Fargo Stephen Roemer vp contact center

Karen Bowman head of conatct cente
John Heyse head of customer servi
Amit Jain head of operations
3 Goldman Sachs Shannon Terry head of customer servi
Micheal Blazer vp customer service
Dave Clevenger head of call center
Manu Kumar head of operations

4 PNC Financial Services Jennifer Sexton CFP vp of call center

Cecilia Shepard vp client service
Margaret Richardson coo
Ricky Walters head of operations

5 The Bank of New York Mellon John DiAgostini head of operations

Stephen Conlin vo operations
Dave Spendio vp call center operation
Kathleen Clonan head of call center

6 BMO USA David Leader avp contact center

Christopher Collaros svp operations
Brandi Allen head of operatiosn
Paul Dzurovcik head of collections

7 HSBC Bank USA Vicki Bauer vp cuatomer service

Glen Fernandes svp
Jennifer Ogdon head of operations
Sanjay Coutinho coo
8 M&T Bank Kelly Martin svp
Brandon Smith head of operations
Paul Zimniewicz head of contact center
toni ramos vp contact center
Shelly O'Brien head of customer service
9 Ally Financial Mark Meacham director of contact cen
Donald Robinson head of call center
Naimesh Patel head of operations
Brian Ingram head of collections

10 RBC Bank Jeff Bennett head of collections

Vanessa Nicholson head of customer servi
Jason Dolat head of client experien
Rebecca Clough head of ocntact center
11 Deutsche Bank Bernard Smits heado of customer serv
Prashant Rokde vp
Claudia Calderon coo

12 Webster Bank Brian Runkle head of operations

Mary Horvath head of contact center
Christy Mitchell md call center
Ryan Fenton vp operations

13 CIBC Bank USA Michelle Fox head of operations

Sal Gomez vp operations
David Murray md

14 Columbia Bank Manesh Prabhu avp

Cheril Daniels head of operations
Alana Rouff head of collections
Janice Gray vp collections

15 East West Bank Peter Yeung vp operations

Roger F. Blohm svp operations
Wynne H. head of customer service
Robert Suarez head of collections

16 Valley National Bank Cheryl Bilz head of collections

Drew Gellin head o foperations
Nina Garcia vp contyact center

17 New York Community Bank Tara Evans head of customer conta

John Budriss vo operations
Olga Harrison head of operations

18 South State Bank Nancy Lewis svp

Larry Marine head of collections
Helen May head of contact center
Steven Thompson head of operations

19 Beal Bank Apryl Strass head of operations

Dorothy Watson vp contact center
Jim McHale avp

20 MidFirst Bank Josh Been vp contact center

Lori Lindquist vp operations
Peter Duran head of collections

21 Goldman Sachs Group inc Karl Wianecki head of operations

 Heather Schuyler vp operations
Joshua Primeaux svp
Micheal Blazer vp call center

22 Morgan stanley Phil Davies head of operations

Russell Finley head of customer servi
Luis Lopez vp collections
Sara Miller vp client service

23 US Bancorp Suzanne Monroe head of operations

Brett Chell vp operations
DJ Magrone Head of call center
Kelly Hanick vp customer service

24 Truist Financial Coorporation Geoffrey Burbridge vp

Jamie Swider svp operations
Sherry Graziano head of contact center
Akin Tuboku-Metzger Head od customer serv

25 Charles Schwad Corp Michael Haydel headof operations

Wai Chan vp operations
Gautam Vangala Svp
Stacey Daniels head of customer servi

26 TD Group US Hondlings LLC Senta Taylor head of operations

Mark Parker vp operations
Rupen Vithalani headof client service
Nicole Wadlinger head of customer servi

27 Capital One Financial Corp Corey Lee head of operations

Nikolaus Heberlein vp operations
Raegan Morris head of customer servi
reya roy head of call center

28 American Express Dhananjay Singh head of operations

Shannon Eddy director of operations
Gary Henry head of customer servi
Raj (Rajinikanth) Chan vp operations

29 Citizen Financial Groups Stephen DiIuro head of operations

Angelina Colombo EVP client service
John Woods vp operations
Lisa Riley head of customers serv

30 First Citizen Bancshares corp Shawn Bruno head of operations

Chris Sullivan vp operations
Ram Kumar head of customer succe
Kevin Daughtre head of customer conta
31 Fifth Third Bancorp Emily Morgan head of customer servi
Marybeth McManus head of operations
Bridgit Chayt head of collections
Jessica Faris evp operations

32 United Services Autombolie Associat Valerie Ramsey head of operations

John Piper head of commercial
Sheryl Mann head of contact center
Tanmay Gautam head of customer servi

33 Keycorp Julie Gullatta head of call center

Kristin Boyle head of operations
Nora Hartnett head of customer servi
Brian Smith vp operations

34 UBS American Holding LLC Donna Deasy-Collins head of operations

Greg Swindle vp operations
Nancy Barrett head of customer servi

35 Ally Financial inc Andy Bridges director customer care

John Schaller head of customer servi
Mark Meacham head of contact center
Jennifer (Kennedy) Be head of operations

36 Huntington Bancshares Jaime Scearcy head of operations

Gina Green vp operations
Tam Le head of customer servi
Brian Watts evp

37 Santander holdings USA inc RL Prasad head of collections

Enid Pico head of operations
Sandra Broderick head of contact center

38 RBC US Group holdings LLC Cindy L. Schreiner head of operations

Fred Rose head of customer servi
Brian Tierney vp operations
Thomas Mitchell EVP client service

39 Regions Financial corp Mike Daniel coo

Matt Snow head of operations
Mike Amrine head of contact center
Johnny Taylor head of client service

40 Nothern Trust Corp Doug Holt head of operations

Jason Dean EVP
Hannah Hayes vp client service
41 Discover financial services Steve Mendelson vp operations
Jeff Stone head of customer servi
Susan Rickert head of contact center
Dennis Michel evp

42 New york community Thomas Dalton director contact center

Suzanne Hopkins sr contact center head
John Budriss SHRM-SChead of operations
Kelly Anderson vp operations

43 Synchrony financial Dave Eske head of operations

Bob Mihalcik vp operations
Birdell Lewis head of client service
Eva Willatt head of contact center

44 comerica inc Megan Crespi head of operations

Derek Calus vp operations
Kody Krieger svp
Allysun Fleming vp call center

45 zions bancorp na Heather Pederson head of operations

Jennifer Smith head of client service
Stephanie Irvin vp operations

46 First Horizon corp Gwen Dunn vp of operations

Cynthia Parker head of customer servi
Tammy Krapf md
Gerri Bailey head of contact center

47 Raymond james Financial Ben Hetrick head of operations

Stacy Barko head of contact center
Katie Brawner md call center
Susan Horn vp operations

48 Western Alliance Bancorp Julie Raymond head of collections

Chase Wixom head of operations
Kevin Peck vp contyact center

49 Popular Inc Jacquelin Taveras vp operations

HECTOR C BANCHS svp operations
Ignacio Alvarez head of customer servi
Clint Russell head of collections

50 CIB Bancorp USA Marc Brian Queyquep svp operations

Michael Kuronen head of operatiosn
Benny Tatla head of collections
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Sr.no Name of the company Contact Person Designation
1 eBay Rosie Jiang head of operations
Trisha Cancino head of customer service
Becky Snipes head of contact cenetr
Dan Leiva vp customer service

2 Kroger Marie Tompkins head of customer service

Brian Sloan head of call center
Jonathan Olsen head of operations
Anthea Jones vp operations

3 Etsy Kasey Haas head of operations

Brendan Mulryan head of customer service
Lauren Weinberg vp operations
Raina Moskowitz coo

4 Shop BBC Shannon Cuthbert head of operations

Suzy Lee Raia svp customer services
Andrew Carley head of customer service

5 The Home Depot Jerry Serra head of operations

Mike Perez vp operaqtions
Matt Carey evp customer experince
Amit Panchal head of customer service

6 Best Buy Cassidy Fox head of customer service

Mitchell Gibson head of operations
David Leeder head of client service
Chayanne Rodriguez heaqd of marketing

7 Infobae Opy Morales head of operations

Guido Masciarelli head of commercial
Maurice J head of customer service

8 Costco Rìcardo Manriquez head of customer service

Cristian Montiel head of contact cenetr
Elizabeth Lynner head of operations
Jeanie Webler vp operations

9 Wayfair Al Gonzalez head of operations

Patrick Yeager vp operations
Joseph Wilson head of contact center
Miranda Conlon vp customer service

10 Mercari Simon Watson head of customer service

Gabriel Woodhead head of customer Experience
Fumie Nakao head of operations
Chiaki Osaka head of product
11 Macy's Mario Jimenez head of operations
Juan Barrero evp operations
Kevin Hogan head of customer service
Stephen J. Avila svp customer service

12 Wish Becca Rogers head of operations

Jerry Louis coo
Raju Kolluru head of customer service
Sarah L. head of marketing

13 Deviant Art Angelo Sotira coo

Joshua head of operations
Christopher Bolt vp operations

14 Chegg Barry Finder head of operations

Jack McDermott head of marketing
Gina J. Kim head of customer service
Katie Dasso head o client service

15 Springer.com Ray Colón evp operations

Todd Springer head of operations
Steve Poulter head of customer service
Samantha Redstall vp customer service

16 Asus Scott Murray head of customer services

Ernest Cheng vp operation s
Jenny Chang head of operation
Kat McClure head of contact center

17 Lowes Ram Krishnamurthy head of operations

Tim O'Neill vp operations
Brian Wolf Vice President Customer Experience
Donna Neale head of customer service

18 DoorDash Arielle Salomon vp customer experience

Ciara Walker head of customer service
Alyssa Reed director of contact center
Arielle Salomon VP Customer Experience

19 Xbox Andrea Jaco head of operations

Andy Beadle head of clinet service
Elke Duncker head of support operation s

20 Old Navy Lynette Brooks head of customer service

James Acosta AGM Operations
Jeff Kirwan SVP operations
Josh Denton head of ecommerce operations
21 iHerb Patrick Murphy head of operations
Todd Densler director of operations
Neil Folgate head of marketing
Rita Nader coo

22 Chewy Julie McAllister head of operations

Khushman Hans head of customer service
John C. evp

23 CBS Sport Danny Kopilnick head of operations

McShane, Thomas vp operations
Ed Coleman head of marketing
Scott Davis head of customer service

24 Walgreens Kristen Vargas head of operations

Steve Gough head of client service
Ron Price vp operations
Jason Cox agm

25 CVS Corporation Mike Johnson head of operations

James Berkey head of marketing
Gloria Walker Director, Customer Care
John Stamps Customer Care Call Center Director

26 t-mobile Denise Vidal vp operations

Kathy Woods VP of Customer Service
Emil Liedtke head of operations

27 temu Michael Trinh head of client service

Kenneth Jin head of operaions

28 Tripadvisor Paul Gonzalez head of operations

Todd Anderson VP of Operations
Sartaj Singh Kajla heado fcustomer service

29 Lowe’s Improvement Conor Stevens head of operations

Morgan Wright head of customer service
Tina O'Dell vp operation s
Melissa Scott agm

30 Today Ellie Kuhn vp operation

Courtney Prescott head of customer service
Lyndsi Lane vp customer service
Sarah Bass head of operations

31 Kayak Paul Jacobs head of operations

Lynn J. Dayton head of commercial
 Santina Frongillo
Zachary D. Best

32 Glamour Leissan Galieva head of operations

William Westervelt vp operation
Kenji Hayward Head of Customer Support

33 Jcpenney Aaron Lebeque Director of Customer service

Reynaldo Cruz head of Customer Experience
Jane Sanford Vice President Customer Care
Chris Neskovski Vice President Customer Care

34 Redbubble Aaron Trieu head of operations

Andrew Caldwell head of contact center
Jose Badua Vice President Customer Care
Amber-Rae Rowley head of operations

35 Torrid Elizabeth Haynes VP of Operations

Dan Brunswick head of operations
Jessica Dawley agm customer service

36 GOODRx Alexia Downs head of operations

Charlotte Caldwell coo
Kristen Humphrey head of customer service
Ron Kao head of marketing

37 Bear Melissa (“MJ”) Johnson head of operations

Marilee Bear vp operations
Jordan Bryan vp customer service
Kimberly Di Mario head of collections

38 JOANN Stores Joe Thibault head of collections

Craig Edge vp operations
Mike Kennedy head of contact center

39 Haul Jacque Owens avp customer services

Ashley Marchese avp contact center
Meg Horlacher AVP, Call Center Site Leader
Bruce Arneson Heas of operations

40 Brilliant earth Bianca Avanceña Sia head of contact center

Nitin Dhariwal head of operations
Daniela Gambino vp operations
Victoria Ringquist head of customer experince

41 Viator Jed Viator vp operations

Arianne Contardo head of customer servcice
 Carmela (Luzzi) Watson vp contact center
Marcia Lima Cardoso md

42 boohoo Marc Pollard head iof customer service

Meet Paul, vp of operations
Andrew James Watts svp

43 Journeys Rob Taylor head of operations

Craig Ayers vp of operations
William Bennett head of customer service
Brandon Blue coo

44 Sanrio Heather Prior head of operations

Eden Inna Shechter head of customer service
Stephanie Sandoval vp
Mail ID
rosie.jiang@ebay.com
trisha.cancino@ebay.com
becky.snipes@ebay.com
dan.leiva@ebay.com
marie.tompkins@kroger.com.
brian.sloan@kroger.com
jonathan.olsen@kroger.com
anthea.jones@kroger.com
kasey.haas@etsy.com
brendan.mulryan@etsy.com
lauren.weinberg@etsy.com
raina.moskowitz@etsy.com
shannon.cuthbert@bbc.co.uk
suzy.raia@bbc.co.uk
andrew.carley@bbc.co.uk
jerry.serra@homedepot.com
mike.perez@homedepot.com
matt.carey@homedepot.com
amit.panchal@homedepot.com
cassidy.fox@bestbuy.com
mitchell.gibson@bestbuy.com
david.leeder@bestbuy.com
chayanne.rodriguez@bestbuy.com
opy.morales@infobae.com
guido.masciarelli@infobae.com
rìcardo.manriquez@costco.com
cristian.montiel@costco.com
elizabeth.lynner@costco.com
jeanie.webler@costco.com
patrick.yeager@wayfair.com
joseph.wilson@wayfair.com
miranda.conlon@wayfair.com
simon.watson@mercari.com
gabriel.woodhead@mercari.com
fumie.nakao@mercari.com
chiaki.osaka@mercari.com
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scott.murray@asus.com https://www.linkedin.com/in/scotttmemail sent on 21 October

ernest.cheng@asus.com https://www.linkedin.com/in/ernestcemail sent on 21 October
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tim@lowes.com https://www.linkedin.com/in/tim-o-neemail sent on 21 October
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arielle.salomon@doordash.com https://www.linkedin.com/in/arielle email sent on 21 October

ciara.walker@doordash.com https://www.linkedin.com/in/ciara-w email sent on 21 October
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lynette.brooks@gap.com https://www.linkedin.com/in/lynette email sent on 21 October

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patrick.murphy@iherb.com https://www.linkedin.com/in/patric email sent on 21 October
todd.densler@iherb.com https://www.linkedin.com/in/todd-deemail sent on 21 October
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jmcallister@chewy.com https://www.linkedin.com/in/juliemcaemail sent on 21 October

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danny.kopilnick@cbs.com https://www.linkedin.com/in/danny-kemail sent on 21 October

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kristen.vargas@walgreens.com https://www.linkedin.com/in/kristen email sent on 21 October

steve.gough@walgreens.com https://www.linkedin.com/in/steve- email sent on 21 October
ron.price@walgreens.com https://www.linkedin.com/in/ronaldnemail sent on 21 October
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mike.johnson@cvs.co https://www.linkedin.com/in/mike-j email sent on 21 October

james.berkey@cvs.co https://www.linkedin.com/in/jpberkeemail sent on 21 October
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denise.vidal@t-mobile.com https://www.linkedin.com/in/denise- email sent on 21 October

kathy.woods@t-mobile.com https://www.linkedin.com/in/kathy- email sent on 21 October
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michael.trinh@temu.com https://www.linkedin.com/in/michaelemail sent on 21 October

kenneth.jin@temu.com https://www.linkedin.com/in/kenneth-
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paul.gonzalez@tripadvisor.com https://www.linkedin.com/in/paul-goemail sent on 21 October

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ellie.kuhn@today.com https://www.linkedin.com/in/ellieku email sent on 21 October

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paul.jacobs@kayak.com https://www.linkedin.com/in/pajacobemail sent on 21 October

lynn.dayton@kayak.com https://www.linkedin.com/in/lynnjda email sent on 21 October
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mike.kennedy@joann.com https://www.linkedin.com/in/mike-k email sent on 21 October

jacque.owens@uhaul.com https://www.linkedin.com/in/jacque email sent on 21 October

ashley.marchese@uhaul.com https://www.linkedin.com/in/ashley email sent on 21 October
meg.horlacher@uhaul.com https://www.linkedin.com/in/meghoremail sent on 21 October
bruce.arneson@uhaul.com https://www.linkedin.com/in/bruce-aemail sent on 21 October

https://www.linkedin.com/in/bianca email sent on 21 October

nitin.dhariwal@brilliantearth.com https://www.linkedin.com/in/nitin-d email sent on 21 October
daniela.gambino@brilliantearth.comhttps://www.linkedin.com/in/daniela email sent on 21 October
victoria.ringquist@brilliantearth.comhttps://www.linkedin.com/in/victoriaemail sent on 21 October

jed.viator@viator.com https://www.linkedin.com/in/jed-via email sent on 21 October

arianne.contardo@viator.com https://www.linkedin.com/in/arianneemail sent on 21 October
carmela.watson@viator.com https://www.linkedin.com/in/carmelalemail sent on 21 October
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marc.pollard@boohoo.com https://www.linkedin.com/in/marc-p email sent on 21 October

meet.paul@boohoo.com email sent on 21 October
andrew.watts@boohoo.com https://www.linkedin.com/in/andrewemail sent on 21 October

rob.taylor@journeys.com https://www.linkedin.com/in/rob-tay email sent on 21 October

craig.ayers@journeys.com https://www.linkedin.com/in/craig-a email sent on 21 October
william.bennett@journeys.com https://www.linkedin.com/in/william email sent on 21 October
https://www.linkedin.com/in/brando email sent on 21 October

heather.prior@sanrio.com https://www.linkedin.com/in/heatherlemail sent on 21 October

eden.shechter@sanrio.com https://www.linkedin.com/in/edensheemail sent on 21 October
stephanie.sandoval@sanrio.com https://www.linkedin.com/in/stephanemail sent on 21 October
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Sr.no Name of the company Contact Person Designation
1 Allstate Jason Stevens head of operations
Nathan Green vp operations
Christina Metzger vp customer service
Rick Podkowa head of collections

2 Nationwide Paul Falvey head of collections

Joanna Menninga vp operations
Ron Chappeil head of contact center
Matt Parker head of customer service

3 Liberty Mutual Linda Adkins avp customer services

Kelly Howard avp contact center
Amy Ambrosini AVP, Call Center Site Lead
Patricia (Trish) Slocum AVP, Call Center Site Lead

4 Progressive Insurance Karen Gietano head of contact center

Benjamin Siegel head of operations
Frank O'Brien vp operations
David C. Bilas head of customer experin

5 The Travelers Companies Rick Heffernan avp customer services

Pete Collins head of operations contact
Carolyn Jaworski head of operations
Robert Oliva vp

6 State Farm Group Henry Tejada head of operations

Margie Southard vp operations
Steve Florence head of customer care
Linda Harper vp operations

7 AIG Patrick Miller head of operations

Jill Dixon coo
Patricia Benitez head customer service
Cathy Bennett head of contact center

8 GEICO Todd Matthews head of customer service

Rachael Wolfson head of operations
Chris Lawrence vp
S Holder head of call center

9 MetLife Merrilee Matchett head of customer service

Bill Pappas vp operations
Trina Allen head of collections

10 Farmers Insurance Group Rob Sanchez head of collections

Lewis Williams head of operations
David Gregg head of contact center
 Tracy Vogel Head of Claims Contact Ce

11 The Hartford Garrett Ballinger head of contact center

Cynthia Finley head of operations
Elizabeth Eberly head of customer experen
Deborah Schmaltz head of collections

12 American Family Insurance Grou Shannon Simpson head of operations

Joel Lee head of contact center
Matt Russell head of customer service
Bob Toney vp

13 Prudential Financial Roger Putnam head of operations

Mike White vp operations
Hema Widhani head of customer service

14 Erie Insurance Group Zack Polanski head of contact center

Laurie Woodward head of operations
Kevin McCann vp
Jon Bloom vp operations

15 Berkshire Hathaway Steve Alon head of operations

David Squatrito vp operations
Brian Duffy head of customer service
MaryAnn Cassidy head of collections

16 The Chubb Corporation Laura Doyle vp collecttions

Robert Elias avp customer service
Lynn Miller head of customer care
Thomas Kropp head of operations

17 Zurich Insurance Group Rick Skinner head of customer service

Mary Alice Fisher avp customer service
William Chandler head of contact center
Sarah Smith head of operations

18 New York Life Insurance CompanJoseph Caldwell head of operations

Benjamin Rosenthal vp operations
Vivian Myers head of customer service

19 Allianz Deloress Wellman vp customer service

Maggie (Pristera) Butler head of customer service
Jasmine S. Westry head of claim and connect
Domenic Millen head of operations

20 Cigna Greg Smith head of operations

Kathy O'Neal head of CUSTOMER SERVICE
Tracy Lopez head of bpo operations
21 USAA Angela Sanchez head of call center operati
kevin mather head of operations
Tanmay Gautam head of global operations
wayne phillips head of collections

22 Mass Mutual Financial Group Angie DeChello head of operations

Amy Ferrero Head of Client Service
Gabriel Borthwick head of customer service

23 UnitedHealth Group Kathy Bauer head of customer service

Jeff Ferrara head of contact center
Travis Garland coo

24 Tokio Marine Angie Tan head of operations

Sherman Ang head of customer care
Les Konkoly coo
Robert Pick vp operations

25 Auto-Owners Insurance Lorna Zolnierek head of operations

Jeff Twait head of call center
Taj hudson coo
Lauren Hilley head of commercial

26 The Cincinnati Insurance Cos. Patty Carson coo

John Crow head of operations
Angie Delaney head of customer service
Jessica Zinsmeister vp operations

27 The Hanover Insurance Group Mary Beth Russell head of client servicing
Sueanne Comerford head of customer care
Karen Andrade vp
Amy Spiker svp

28 CNA Johann D. head of operations

Monica Holt avp
Jessica McKenna head of customer service
Sarah White head of operationjs custo

29 Erie Insurance Amy L head of client experience

Zack Polanski head of operations
Kristen Brown agm operations

30 W. R. Berkley Corp. Mary Stine head of operations

Ken McKinion head of customer service
Susan Vella svp
Mark DeGroot vp customer service
31 GNY Insurance Cos. Vasudevan VeeraraghavanHead Customer Services
Warren Heck head of contact center no
John Ok head of operations
Chris McNulty head of collections

32 Church Mutual Joe Higgins svp

Kevin Root head of customer service
Dr. Dewey Gantz coo
Bethany Hoffmann head of operations

33 AmTrust Financial Andy LaMar SVP

Eric H. vp operations
Ariel Gorelik head of operations

34 Markel Renee McCurry head of sales

John Dwyer head of client services
Marybeth Tremblay head of operations
Paul Wenzler coo

35 Fairfax Financial Hallie Harenski vp operations

Charlotte Neal svp
Amy Sherk head of operations
Jan Garcia head of client service

36 Brotherhood Mutual Insurance CMark Robison head of claims

Dan Book head of operations
Kathy Bruce vp
Erica Smith

37 Munich Re Jeffrey T. Marks Sr. Vice President & Hea

Chris Claus vp
Brian Lotz svp

38 Westfield Insurance Bill Reeves head of operations

Jon Thornton coo
Kate Blakley gm customer service
Jody Cutter head of customer service

39 Utica National Insurance Group Kim Meola head of customer service

Shannon C. Peck head of operations
Kristen Martin head of Commercial
Michael Wolfe dgm

40 Great American Insurance Janelle Reed head of operations

Rob Golden head of customer service
James Niehaus vp
Rob Golden vp customer service
41 GuideOne Insurance Lisa Wakefield coo
Justin Becker head of operations
Chris Steele head of contact center
Diane Cuttell svp

42 QBE Loretta O'Donnell coo

Jason Roecker head of operations
Matt Perrin svp
Kristine Berns head of contact center

43 COUNTRY Financial Kimberly Redd svp

Jesse Kohlbecker head of customer service
Rob McDade coo
Kendall Holmes head of operations

44 Donegal Oshan Donegal coo

Mike Johnson head of customer service
Michael Clement vp

45 Selective Troy Peterson head of customer service

Rohit Mull head of operations
Robert Noble head of customer care
David Bond head of business unit

46 Nuclear Electric Insurance Scott Lauchlan head of SVP

Bruce Sassi vp customer service
Amy Eachus head of operations
Jeanne Mockard vp

47 Argo Nicole Morgan coo

Jeff Smith head of operations
Greg Wurtz head of ocntact center
Rick Mueller avp

48 Grange Insurance Doreen DeLaney Crawley vp operations

Barbara Brown head of cutomer service
Liz Castoldi head of contact center
Terri Brown director

49 Trisura Group Kevin Knight head of operations

Caitlin Wall head of contact center
George James head of collections
Richard Grant head of customer experie

50 Frankenmuth Insurance Tim Meyer head of customer service

Martin Dinehart svp of collections and rec
Tammy Powers head and svp operations
Kathy Woodliff head of contact center
Mail ID Linkedin Profile Eamil remarks follow up
jstevens@allstate. https://www.linkedisent on 28 septembemail sent on 5 october 23
ngreen@allstate.c https://www.linked sent on 28 septembemail sent on 5 october 23
cmetzger@allstate https://www.linkedisent on 28 septembemail sent on 5 october 23
rpodkowa@allstatehttps://www.linked sent on 28 septembemail sent on 5 october 23

falveyp@nationwidhttps://www.linkedisent on 28 septembemail sent on 5 october 23

menningap@nationhttps://www.linked sent on 28 septembemail sent on 5 october 23
chappeilr@nationwhttps://www.linkedisent on 28 septembemail sent on 5 october 23
parkerm@nationwihttps://www.linked sent on 28 septembemail sent on 5 october 23

linda.adkins@liber https://www.linkedisent on 28 septembemail sent on 5 october 23

kelly.howard@libe https://www.linkedisent on 28 septembemail sent on 5 october 23
amy.ambrosini@libhttps://www.linked sent on 28 septembemail sent on 5 october 23
patricia.slocum@li https://www.linkedisent on 28 septembemail sent on 5 october 23

karen.gietano@prohttps://www.linkedisent on 28 septembemail sent on 5 october 23

benjamin.siegel@prhttps://www.linkedisent on 28 septembemail sent on 5 october 23
frank.brien@progrehttps://www.linkedisent on 28 septembemail sent on 5 october 23
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rheffernan@travelehttps://www.linkedisent on 28 septembemail sent on 5 october 23

pcollins@travelers https://www.linkedisent on 28 septembemail sent on 5 october 23
carolyn.jaworski@thttps://www.linkedisent on 28 septembemail sent on 5 october 23
robert.oliva@travelers.com
https://www.linkedisent on 28 septembemail sent on 5 october 23

henry.tejada@stat https://www.linkedisent on 28 septembemail sent on 5 october 23

margie.southard@shttps://www.linked sent on 28 septembemail sent on 5 october 23
steve.florence@st https://www.linkedisent on 28 septembemail sent on 5 october 23
linda.harper@stat https://www.linkedisent on 28 septembemail sent on 5 october 23

patrick.miller@aig https://www.linkedisent on 28 septembemail sent on 5 october 23

jill.dixon@aig.com https://www.linkedisent on 28 septembemail sent on 5 october 23
patricia.benitez@a https://www.linkedisent on 28 septembemail sent on 5 october 23
cathy.bennett@aighttps://www.linkedisent on 28 septembemail sent on 5 october 23

tmatthews@geico. https://www.linked sent on 28 septembemail sent on 5 october 23

rwolfson@geico.cohttps://www.linkedisent on 28 septembemail sent on 5 october 23
clawrence@geico. https://www.linkedisent on 28 septembemail sent on 5 october 23
sholder@geico.comhttps://www.linkedisent on 28 septembemail sent on 5 october 23

merrilee.matchett https://www.linkedsent on 28 septembemail sent on 5 october 23

bill.pappas@metlif https://www.linkedisent on 28 septembemail sent on 5 october 23
trina.allen@metlif https://www.linkedisent on 28 septembemail sent on 5 october 23

rob.sanchez@farmehttps://www.linked sent on 28 septembemail sent on 5 october 23

lewis.williams@far https://www.linkedisent on 28 septembemail sent on 5 october 23
david.gregg@farmehttps://www.linkedisent on 28 septembemail sent on 5 october 23
 tracy.vogel@farmehttps://www.linkedisent on 28 septembemail sent on 5 october 23

garrett.ballinger@ https://www.linkedisent on 28 septembemail sent on 5 october 23

cynthia.finley@the https://www.linkedsent on 28 septembemail sent on 5 october 23
elizabeth.eberly@t https://www.linkedisent on 28 septembemail sent on 5 october 23
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ssimpson@amfam.https://www.linked sent on 28 septembemail sent on 5 october 23

jlee@amfam.com https://www.linked sent on 28 septembemail sent on 5 october 23
mrussell@amfam.chttps://www.linkedisent on 28 septembemail sent on 5 october 23
btoney@amfam.cohttps://www.linked sent on 28 septembemail sent on 5 october 23

roger.putnam@prud
https://www.linked sent on 28 septembemail sent on 5 october 23
mike.white@pruden
https://www.linked sent on 28 septembemail sent on 5 october 23
hema.widhani@prud
https://www.linkedisent on 28 septembemail sent on 5 october 23

zack.polanski@eriehttps://www.linkedisent on 28 septembemail sent on 5 october 23

laurie.woodward@ehttps://www.linked sent on 28 septembemail sent on 5 october 23
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jon.bloom@erieins https://www.linked sent on 28 septembemail sent on 5 october 23

steve.alon@berkshhttps://www.linkedisent on 28 septembemail sent on 5 october 23

david.squatrito@b https://www.linkedisent on 28 septembemail sent on 5 october 23
brian.duffy@berks https://www.linkedisent on 28 septembemail sent on 5 october 23
maryann.cassidy@bhttps://www.linked sent on 28 septembemail sent on 5 october 23

ldoyle@chubb.comhttps://www.linkedisent on 28 septembemail sent on 5 october 23

relias@chubb.com https://www.linkedisent on 28 septembemail sent on 5 october 23
lmiller@chubb.comhttps://www.linkedisent on 28 septembemail sent on 5 october 23
tkropp@chubb.comhttps://www.linked sent on 28 septembemail sent on 5 october 23

rick.skinner@zurichhttps://www.linkedisent on 28 septembemail sent on 5 october 23

mary.fisher@zurich.https://www.linkedisent on 28 septembemail sent on 5 october 23
william.chandler@zuhttps://www.linkedisent on 28 septembemail sent on 5 october 23
sarah.smith@zurichhttps://www.linkedisent on 28 septembemail sent on 5 october 23

joseph.caldwell@n https://www.linkedisent on 28 septembemail sent on 5 october 23

benjamin.rosentha https://www.linkedisent on 28 septembemail sent on 5 october 23
vivian.myers@newyhttps://www.linkedisent on 28 septembemail sent on 5 october 23

deloress.wellman@a https://www.linked sent on 28 septembemail sent on 5 october 23

maggie.butler@alli https://www.linkedisent on 28 septembemail sent on 5 october 23
jasmine.westry@allhttps://www.linkedisent on 28 septembemail sent on 5 october 23
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greg.smith@cigna. https://www.linkedisent on 28 septembemail sent on 5 october 23

OMER SERVICE https://www.linkedisent on 28 septembemail sent on 5 october 23
tracy.lopez@cigna https://www.linkedisent on 28 septembemail sent on 5 october 23
angela.sanchez@ushttps://www.linked sent on 7 november
kevin.mather@usa https://www.linked sent on 7 november
tanmay.gautam@ushttps://www.linked sent on 7 november
wayne.phillips@us https://www.linkedisent on 7 november

adechello@massmuhttps://www.linkedisent on 7 november
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kathy.bauer@uhg. https://www.linked sent on 7 november

jeff.ferrara@uhg.c https://www.linkedisent on 7 november
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angie.tan@tokiomahttps://www.linked sent on 7 november

sherman.ang@toki https://www.linked sent on 7 november
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lorna.zolnierek@aohttps://www.linkedisent on 7 november
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patty.carson@cinfi https://www.linkedisent on 7 november

john.crow@cinfin. https://www.linked sent on 7 november
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mary.russell@hanohttps://www.linkedisent on 7 november
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https://www.linkedisent on 7 november
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zack.polanski@eriehttps://www.linkedisent on 7 november
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mary.stine@berkle https://www.linked sent on 7 november

ken.mckinion@berkhttps://www.linked sent on 7 november
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vasudevan.veerar https://www.linked sent on 7 november
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joe.higgins@churc https://www.linkedisent on 7 november

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andy.lamar@amtrushttps://www.linked sent on 7 november

https://www.linkedisent on 7 november
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renee.mccurry@mahttps://www.linkedisent on 7 november
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hallie.harenski@faihttps://www.linkedisent on 7 november
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follow up email
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Sr.no Name of the company Contact Person Designation
1 Massachusetts General Hospital Benjamin Meller head of operatiosn
Colin Rice head of customer service
Leslie Aldrich vp customer service
Mchurley Louis head of contact center

2 Cleveland Clinic Rena Thompson head of customer service

Joshua Smith head of operations
Heidi Hogan call center head
Rich Lea vp operations

3 Johns Hopkins Hospital Megan Hirsch, MHA head of operations

Lisa Richardson, MHA head of call center operati
Dawn Hohl head of customer servicve

4 Ronald Reagan UCLA Medical CenChris Gerhart head of customer experei

Drew Weil head of operations
tony michaelis vp operations
Melody Rodriguez head of call center

5 Mayo Clinic deb bires head of contact center

Diane Howard head of operations
Jennifer Ott unit head

6 Northwestern Memorial HospitalJulie Bryant vp

Jason Skrzypinski head of operations
Emily Kozak svp
Katie Doyle vp customer care

7 UCSF Medical Center Kevin Pattison vp

Heidi Collins head of operations
Susanna Reyes head of customer service
Margaret Martin head of call center

8 Cedars-Sinai Medical Center Monica Herskowitz head of contact center

Rachel Coren vp of operations
Craig Kwiatkowski svp
Ashley Manfredonia head of operations

9 Mount Sinai Hospital Alexander Baltar vp operations

Kenneth Johnson head of customer servcice
Ken Koppenhaver vp contact center
Selma Torres md

10 Houston Methodist Hospital Kimberly Davis Goode head of operations

Thomas Vernon head of customer service
Charles Scott vp customer service
11 NYU Langone Health Jorge Perez head of customer service
Rogers Pali head of operations
Christine Standell vp operations

12 Stanford Medicine April Prasad head of operations

Chelly Winkler vp of operations
Rhonda Alfaro head of customer service
Michael Pfeffer coo

13 Duke University Hospital Rodney Williams head of operations

Mary Martin coo
Cazzett LeClair head of customer service

14 RUSH University Medical Center Patricia Hernandez head iof customer service
Bradley Hinrichs vp of operations
Richa Gupta svp

15 Mayo Clinic Hospital PHX-1 Paul Brassea head of operations

Mabior Ayuen head of customer service
Richard Gray vp

16 Vanderbilt University Medical CeLee Ann Liska coo

Teresa M. Gillespie head of operations
Erika Powers head of customer service

17 Brigham and Women's Hospital Andrée L Smith head of call center

Lisa Irwin head of operations
Kiran Rai vp
David McCready svp

18 Barnes Jewish Hospital Jesse Arevalo vp

Mike Brandon head of operations
Kim K. Weir head of call center

19 University of Chicago Medical CeJoyce Keldsen head of call center

Magdalena Rybak vp call center operations
Susan Ourada head of operations
Mail ID
benjamin@partners.org
colin@partners.org
leslie@partners.org
mchurley@partners.org

rena.thompson@ccf.org
joshua.smith@ccf.org
heidih.hogan@ccf.org
rich.lea@ccf.org

megan.hirsch@jhmi.edu
lisa.richardson@jhmi.edu
dawn.hohl@jhmi.edu

chris.gerhart@ucla.edu
drew.weil@ucla.edu
tony.michaelis@ucla.edu
melody.rodriguez@ucla.edu

debbires@mayoclinic.com
dhoward@mayoclinic.com
jennifer.ott@mayoclinic.com

julie.bryant@northwestern.edu
jason.skrzypinski@northwestern.edu
emily.kozak@northwestern.edu
katie.doyle@northwestern.edu

kevin.pattison@ucsf.edu
heidi.collins@ucsf.edu
susanna.reyes@ucsf.edu
margaret.martin@ucsf.edu

monica.herskowitz@cshs.org
rachel.coren@cshs.org
craig.kwiatkowski@cshs.org
ashley.manfredonia@cshs.org

alexander.baltar@mountsinai.org
kenneth.johnson@mountsinai.org
ken.koppenhaver@mountsinai.org
selma.torres@mountsinai.org

kgoode@houstonmethodist.org
tvernon@houstonmethodist.org
cscott@houstonmethodist.org
Jorge.Perez@nyulangone.org
rogers.pali@nyulangone.org
christine.standell@nyulangone.org

april.prasad@stanfordhealthcare.org
chelly.winkler@stanfordhealthcare.org
rhonda.alfaro@stanfordhealthcare.org
michael.pfeffer@stanfordhealthcare.org

rodney.williams@dukemedicine.org
mary.martin@dukemedicine.org
cazzett.leclair@dukemedicine.org

patricia.hernandez@rush.edu
bradley.hinrichs@rush.edu
richa.gupta@rush.edu

paul.brassea@mayoclinic.com
mabior.ayuen@mayoclinic.com
richard.gray@mayoclinic.com

lee.liska@vumc.org
teresa.gillespie@vumc.org
rika.powers@vumc.org

lisa.irwin@bwh.harvard.edu
kiran.rai@bwh.harvard.edu
david.mccready@bwh.harvard.edu

jesse.arevalo@bjc.org
mike.brandon@bjc.org
kim.weir@bjc.org

joyce.keldsen@uchicagomedicine.org
magdalena.rybak@uchicagomedicine.or
susan.ourada@uchicagomedicine.org
Linkedin Profile Eamil remarks
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