Document 2568676.1 https://support.oracle.com/epmos/faces/DocumentDisplay?...

With the loss of connectivity to the OCC DNS, the request (2) never reaches the DNS server so the protocol stops at
that stem and the client never gets the response (4) and thus can not connect to the ExaCC (5).

If a customer does not wish to rely on the OCC DNS and use their own highly available DNS, Oracle has developed a
process to extract the A and CNAME records from the OCC DNS which can be imported into their DNS. This process is
done after the installation of the Cloud at Customer system. The process begins with the customer opening a service
request with Oracle Support to have them extract the OCC DNS records. Once extracted the customer downloads the
file and converts it to the format needed for their DNS system. In the appendix there are two scripts that can be run
against this extract file. One will convert the Support generated extract file to one that is compatible with BIND. The
other script will use the Linux command “host” to query the customer’s DNS to make sure all the imported A and
CNAME records respond with the correct IP address.

It will also be necessary to change the /etc/resolv.conf file in each DomU to point to the customer's DNS.

NTP Change Required for DR Solution

Another network resource that can be lost with the loss of connectivity to the OCC would be the NTP server.

The DomUs run the Linux operating system. When the Cloud automation creates the DomU, by default it will be
configured to use the OCC’s NTP server. When the DomU joins a Real Application Cluster, the member nodes need to
have the system clocks synchronized and it uses NTP for that purpose.

DomUs running Exadata version 12 or 18 use ntpd to synchronize with NTP servers. DomUs running Exadata version
19 or higher use chrony to synchronize with NTP servers. Refer to the Exadata Database Machine Maintenance Guide
for the steps to change NTP Server Address on the DomUs.

Conclusion

The most available infrastructure shape is having an OCC and ExaCC in one DC while having a failover OCC and
ExaCC in a different DC. In order to compensate for the failure of either OCC, the DNS offload and configuring the
DomUs to use the customers NTP servers would be needed as a DR solution for this configuration.

The secondary infrastructure where the OCC/ExaCC is in one data center then the standby ExaCC would be in another
would require the DNS offload for this to be a DR solution.

Appendix

Example of the extract Support generates (occ-dns_export.conf):

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