LEAN SIX SIGMA- QUARTER V

Sector- Automotive
Group-5
Problem Statement Measures
Rework % of Re-work has increased in - First time right
last quarter - Man-hours involved in
the re-work
Regulation Factory Level Emissions per - Energy
adherence vehicle has increased after new Consumption/vehicle
regulation on Airbags - Average Carbon footprint
of the factory per vehicle
Customer Customer Satisfaction has - Customer Satisfaction
Satisfaction reduced in the Northern Region Index
during winter - Nos. of complaints
during winter months