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Food Quality and Preference 75 (2019) 157–169

Contents lists available at ScienceDirect

Food Quality and Preference


journal homepage: www.elsevier.com/locate/foodqual

Cup colour influences consumers’ expectations and experience on tasting T


specialty coffee

Fabiana M. Carvalhoa, , Charles Spenceb
a
Department of Philosophy, University of Sao Paulo (USP), Sao Paulo, Brazil
b
Crossmodal Research Laboratory, Department of Experimental Psychology, University of Oxford, Oxford, UK

A R T I C LE I N FO A B S T R A C T

Keywords: The present study was designed to investigate the effect of the colour of the cup on sensory and hedonic
Specialty coffee judgments of specialty coffee by consumers. Altogether, 457 participants took part in one of three experiments.
Cup colour Crossmodal correspondences between the colour of the cup (i.e., an extrinsic cue) and the taste profile of the
Taste coffee served (i.e., the contents) were manipulated. Congruent and incongruent colour × taste pairings were
Expectations
created by using four cup colours (white, pink, yellow, and green) and two coffee profiles (sweet Brazilian and
Crossmodal
acidic Kenyan) to assess whether these manipulations would affect pre-and/or post-tasting ratings. Participants
first rated their expectations of sweetness and acidity, and subsequently, their experience of those attributes on
tasting the coffees, as well as rating their liking. The results revealed that the colour of the cup exerted a
significant influence on both pre- and post-tasting ratings for all attributes measured. Liking ratings significantly
decreased in incongruent pairing conditions – which also increased the unexpected acidity of the Kenyan coffee
when tasted from the pink cup. Taken together, these results demonstrate for the first time that the colour of the
cup significantly impacts sensory and hedonic judgements of specialty coffee. Our results also show that the
contrast between expected and actual experience can result in a negative hedonic response and the enhancement
of the unexpected sensory attribute. Implications for the development of coffee cups that can enhance the
drinking experience are highlighted.

1. Introduction Fiszman, 2016, for reviews).


Studies conducted over the last three decades in a number of dif-
According to the International Standards Organization, flavour can ferent countries have highlighted a remarkable degree of consistency
be defined as a “complex combination of the olfactory, gustatory and when people are asked to match colours and basic tastes (see Spence
trigeminal sensations perceived during tasting” which “may be influ- et al., 2015, for a review). The pairings between basic tastes and colours
enced by tactile, thermal, painful and/or kinaesthetic effects” (ISO have been characterized as an example of a crossmodal correspondence
5492, 2008). However, in addition to the so-called consummatory or in which apparently unrelated sensory features, or dimensions, are
interoceptive cues which involve the sensory systems mentioned by the perceived or described as matching (i.e., as a feeling that the stimuli
ISO definition (i.e., those stimulated once a food or drink product has belonging to different dimensions/sensory modalities go together; see
entered the mouth), anticipatory or exteroceptive cues have also been Spence, 2011, for a review). Amongst the strong colour-taste corre-
shown to exert a profound influence over multisensory flavour experi- spondences, sour has been associated with yellow and green whereas
ences too (Small, Veldhuizen, Felsted, Mak, & McGlone, 2008; Spence, sweet has been associated with pink and/or red instead. Interestingly,
2015; Stevenson, 2014). Specifically, anticipatory cues are those that in addition to colour-taste pairings, the saturation of the colour also
help in setting expectations before the food or drink enters the mouth, appears to be related to tastant concentration (Saluja & Stevenson,
and include orthonasal smell, vision, audition, and somatosensation. 2018).
According to the literature, visual information, especially colour cues – These crossmodal correspondences likely arise because of learnt
provide an especially important source of cues concerning taste/flavour associations between colour and taste. Certain colour-taste associations
expectations (see Piqueras-Fiszman & Spence, 2015; Spence & Piqueras- are probably fairly universal such as, for instance, those related to fruit


Corresponding author at: University of Sao Paulo, FFLCH, Department of Philosophy, Av. Prof. Luciano Gualberto, 315 – Cidade Universitária, CEP 05508900 São
Paulo, Brazil.
E-mail address: bibimesq@gmail.com (F.M. Carvalho).

https://doi.org/10.1016/j.foodqual.2019.03.001
Received 10 December 2018; Received in revised form 8 February 2019; Accepted 4 March 2019
Available online 07 March 2019
0950-3293/ © 2019 Elsevier Ltd. All rights reserved.
F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

ripeness in humans’ natural environment (Maga, 1974; Foroni, Pergola, transferred the sensation of the pinkness of the cups (i.e., their beliefs,
& Rumiati, 2016). In this case, prior exposure to differences between and expectations, based on previous experience that pink foodstuffs
red and green nuances would bias natural colour-taste correlation, tend to be sweet – Spence et al., 2015) to their impressions of the ‘sweet
being the red end of the spectrum associated with sweetness and the content’ of the cups themselves. However, the anticipation of sweetness
green end of the spectrum associated with sourness. In addition to these primed by the pink colour was not an indicator of the actual perception
natural associations, other colour-taste correspondences may be more of sweet aroma and taste of either of the beverages. One reason for this
dependent on different colours co-occurring with different types of food lack of correlation between expectation and experience could be that
in different parts of the world. Thus, these particular colour-taste as- the chosen beverages (i.e., Earl Grey tea and lemon soft drink) are not
sociations are likely to be – at least to a certain extent – culture specific necessarily associated with sweetness in the first place. This study
(Shankar, Levitan, & Spence, 2010; Wan et al., 2014). therefore raises a flag concerning the importance of matching the
Moreover, the saliency of colour cues in taste/flavour priming goes colour of the container (or rather, the taste expectation elicited by that
beyond product intrinsic sensory attributes (i.e., those that physically colour) with taste attributes that are actually present in, or have been
belong to the product itself) and includes extrinsic sources of in- associated with, the beverage being served in order to search for
formation – which are not physically a part of the product but are crossmodal effects.
somehow related to it. Product extrinsic colour cues refer to all product- Other recent experiments have assessed the effect of cup colour on
related colour experienced by the consumer – i.e., where the product flavour attributes and hedonic judgments in hot beverages that include
happens to be sold, served, or consumed, such as tableware, labelling, hot chocolate (Piqueras-Fiszman & Spence, 2012) and café latte (Van
and packaging (Ares & Deliza, 2010; Harrar & Spence, 2013; Piqueras- Doorn, Wuillemin, & Spence, 2014). For instance, in the former study, a
Fiszman & Spence, 2012; Spence, 2017). In some situations, even the hot chocolate drink was served to participants in orange, white, red, or
colour of the environment itself (i.e., contextual cues) has been shown cream-coloured plastic cups. The hot chocolate was rated as having a
to affect flavour ratings (Oberfeld, Hecht, Allendorf, & Wickelmaier, more intense flavour when served in the orange cup than when served
2009; Spence, Velasco, & Knoeferle, 2014; Velasco, Jones, King, & in either white or red cups (with no significant difference from the
Spence, 2013; though see Jiang, Niimi, Ristic, & Bastian, 2017, for an cream-coloured cup). It was also liked more when tasted from the or-
exception). ange cup than from the white cup (with no significant difference from
A growing body of empirical research now demonstrates that the the other two coloured cups). The choice of these four colours, ac-
physical properties of the serving vessel are strongly tied to the ex- cording to the authors, was based on the observation that: “those are
perience of flavour of the beverages being consumed from them (see among the most common colours found among cups available for dispensed
Spence, 2018; Spence & Wan, 2015, for reviews). The colour of the (or vended) hot beverages” (Piqueras-Fiszman & Spence, 2012, p. 326).
receptacle has been shown to affect judgments of warmth for coffee Meanwhile, the results of the latter study revealed that the café latte
(Guéguen & Jacob, 2012), the perceived level of carbonation of water was rated as more intense in flavour – but also as less sweet – when
samples (Risso, Maggioni, Olivero, & Gallace, 2015), as well as the served in a white mug (or in a transparent mug with a white sleeve) as
perceived intensity of certain flavours and well as basic tastes attributes compared to a blue mug (or in a transparent mug with a blue sleeve) or
in several beverages. For instance, early research reported that con- to a transparent mug. Once again, the colour selection was motivated
sumers rated the lemon/lime flavour in 7-Up as more intense when the by the mug types that “are amongst the most commonly used vessels to
beverage was tasted from a can that was 15% more yellow in colour serve coffee in Australian cafés and restaurants” instead of prior knowl-
than normal (Cheskin, 1957). Presumably the increase in the amount of edge concerning colour-taste crossmodal effects (Van Doorn et al.,
yellow may have exogenously drawn the consumers’ attention to the 2014, p. 1).
lemony flavour already present in the drink. Cheskin dubbed this Coffee is one of the most commonly consumed beverages world-
phenomenon “sensation transference”, when people automatically wide. Traditionally, coffee has been traded as a commodity and con-
translate their perception of, or feelings about, the sensory properties of sumed as industrial blends (Ponte, 2002). However, coffee trading and
the receptacle into the experience of the contents (see Skaczkowski, consumption has changed profoundly over the last 30 years with new
Durkin, Kashima, & Wakefield, 2016, for a recent review). trading schemes appearing as customers become more interested in
Meanwhile, Dichter (1964) carried out a pioneering study into the consuming better quality coffee. Thus, new patterns of coffee drinking
influence of the colour of the packaging on taste/flavour judgments. have emerged with the growing importance of specialty coffees
Participants were given four cups of coffee to compare and evaluate (Carvalho, Paiva, & Vieira, 2016; Ponte, 2002). Specialty coffee is a
(see Favre & November, 1979, p. 64, for a summary of the results). Each term used to refer to those coffees distinguished on the basis of quality
cup of coffee was served from a pot having a different colour (brown, and uniqueness of origin, according to the Specialty Coffee Association
red, blue, or yellow). 73% of those tested reported that the coffee (SCA) and the international Q Coffee System protocols (Lingle &
served from the brown container was ‘too strong’; Meanwhile, 84% of Menon, 2017). In spite of its formal definition, the concept of specialty
the female participants suggested the coffee served from the red pot was coffee has exceeded the narrow meaning based solely on quality. It also
rich and full-bodied; The aroma of the coffee from the blue jar was refers to the out-of-home consumption market niche where the content
rated as having a milder aroma; And the coffee served from the yellow of the consumption experience includes, but is not limited to, high
container seemed to have come from a weaker blend. In fact, the coffee quality coffees. The specialty coffee consumer is likely interested in
in all of the pots was the same. Once again, therefore, these results add different coffee flavour profiles, brewing methods, packaging, and
to the growing literature illustrating the widespread impact of colour on ambience (de Luca & Pegan, 2014; Ponte, 2002). Therefore, it is im-
taste/flavour perception. portant to understand the relevant factors that might enhance the
More recently, the participants in another study were asked to multisensory experience in the coffee shop. One factor that must be
evaluate the receptacle itself (affective and sensory pre-tasting ratings) considered when trying to create a truly engaging multisensory atmo-
or the experience of consuming either hot Earl Grey tea or a chilled sphere for specialty coffee consumption is the vessel in which the coffee
lemon soft drink from these cups (post-tasting ratings; Schifferstein, is served (Bury, 2014; Carvalho & Spence, 2018; de Luca & Pegan,
2009). All cups made from different materials and were all pinkish 2014).
except for one which was transparent glass. One of the assessed attri- Many studies have already been published on colour-taste/flavour
butes was sweetness, and all pink cups, when empty, were rated as interactions between the drinking container and its contents.
significantly sweeter than the transparent cup. Interestingly, however, Nevertheless, none have focused on assessing whether the appro-
no differences in sweetness ratings were observed for the actual priateness of pairing up the colour of the vessel with its corresponding
drinking experiences. It is possible that the participants may have basic taste (e.g., pink or red for sweetness, yellow or green for acidity,

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black for bitterness – See Spence et al., 2015) affects pre- and/or post- disappointment (Yeomans, Chambers, Blumenthal, & Blake, 2008)2.
tasting ratings, as well as hedonic judgments during the drinking ex- Given the rationale outlined above, we focus here on testing the
perience. Moreover, very little research has been published to date hypothesis that the colour of the cup alters both the expected and actual
specifically looking at crossmodal influences of the cup on aroma and sensory experience as well as hedonic judgments in congruent and in-
taste attributes in the case of filter coffee (Carvalho & Spence, 2018; congruent set-ups.
Van Doorn et al., 2017; see also Guéguen & Jacob, 2012, for crossmodal
correspondence between cup colour and the warmth of coffee), whereas 2. Methods
the association between the colour of the receptacle and flavour per-
ception in specialty coffee remains essentially unstudied. 2.1. Participants
The study reported here is therefore distinct from previous research
in its theoretical approach. We seek not only to examine a possible A total of 457 participants gave their informed consent to take part
interaction between the colour of the vessel and the perception of taste/ in one of the three experiments reported in the present study. The study
flavour attributes as has been done in the past. In addition, we aim at was approved by the Research Ethics Committee of the School of
critically manipulating (i) the colour cue that has been demonstrated to Psychology, University of São Paulo, Brazil. After data quality control,
set expectations about taste identity and (ii) the taste profile of the the data from 82 participants were included in the final analysis of
coffee served (i.e., the content). For this, four colours of ceramic cups Experiment 1 (31 female; age: 36.4 ± 9.2, 22–61 years-old), 92 in the
were selected based on previously documented colour-taste crossmodal final analysis of Experiment 2 (40 female; age: 36.8 ± 11.4,
correspondences (pink for sweetness; green and yellow for acidity; 20–60 years-old), and 272 in the final analysis of Experiment 3 (142
white as a reference, being the traditional colour for coffee cups in female; age: 35.0 ± 7.9, 19–61 years-old)3. None of the participants in
Brazil), and they were paired up with two very distinct coffee flavour any of the three experiments were informed about the origin or flavour
profiles. One coffee was high in sweetness (typical of Brazilian specialty profile of the coffees that they were served.
coffees) whereas the other was high in acidity (common in Kenyan
specialty coffees)1. Thus, the participants were exposed to both con- 2.2. Stimulus
gruent and incongruent colour-taste pairings in order to investigate
whether the colour of the cup would influence participants’ taste ex- 2.2.1. Coffee
pectations, actual taste perception as well as their hedonic judgements Only single origin Arabica coffees were used in the experiments
of the coffees served in both conditions (i.e., congruent and incon- reported here. All of the coffees were assessed by SCA-certified sensory
gruent). By following this experimental design based on colour × taste analysts (i.e., Q grader cuppers). In Experiments 1 and 2, the partici-
correspondences, hypotheses concerning both sensory and hedonic as- pants were served only one type of coffee. The coffee used in
pects could be addressed. Drawing upon the aforementioned sensation Experiment 1 came from the Imperio Estate, located in Buritizeiro,
transference account, and also on observations that sensory expecta- Minas Gerais, Brazil (Designation of Origin: Cerrado Mineiro; altitude
tions alter the actual perception of food products (Piqueras-Fiszman & of 1000 m). The cultivar was Acaia Cerrado, and the post-harvest pro-
Spence, 2015), the hypothesis was put forward that cup colour will cessing method used was dry/natural (Schwan, Silva, & Batista, 2012).
increase both pre- and post-tasting ratings of its corresponding basic The coffee sample received an overall score of 86.5 points on a 0–100
taste in the congruent conditions. For the incongruent conditions, based scale (Lingle & Menon, 2017), with high sweetness and low-to-medium
on both processing fluency and assimilation-contrast theories that ac- acidity4. Regarding overall aroma/flavour characteristics, the coffee
counts for the effect of cognitive effort in processing mismatching was described as having strong notes of red berries and chocolate.
multisensory cues (Reber, Winkielman, & Schwartz, 1998; Reber & The coffee used in Experiment 2 came from Porta do Ceu Estate,
Schwarz, 2001) and of disconfirmation of expectations by the actual located in Santana de Caldas, Minas Gerais, Brazil (Sul de Minas region;
consumption experience (Cardello & Sawyer, 1992), one of two out- altitude of 1250 m). The cultivar was Red Catuai and was also processed
comes might be expected. If the disparity between the expectations and as natural. The coffee sample was given an overall score of 86 points,
actual perception is within an acceptable range (though note that it is with high sweetness and low-to-medium acidity. The coffee aroma/
currently unclear how wide the acceptable range here is), the consumer
is capable of assimilating the difference, meaning that the stimuli are
being processed more fluently or easily. By contrast, in those situations 2
The brain constantly makes predictions about the likely taste/flavour of that
in which the discrepancy (or prediction error – Friston, 2010; Hirsh, which we are about to consume (i.e., eat or drink). Generally-speaking, we tend
Mar, & Peterson, 2012) is outside of this acceptance range, decreased to like foods/drinks more if they meet our expectations than if they do not
processing fluency may lead to decreased liking ratings. Indeed, the (Woods et al., 2011; Yeomans et al., 2008). However, in addition to the ex-
pectation about the food/drink itself, the context in which they are served also
consumer may even overreact by exaggerating the difference between
plays a not insignificant role in setting the consumer’s expectations towards the
expectation and reality – observed in an evaluation shift in the direction
eating/drinking experience as a whole. For instance, there is a high demand for
opposite to the original expectation (Piqueras-Fiszman & Spence, 2015; novelty in molecular cuisine. In this context, the diners expect the unexpected
Schifferstein, 2001). In other words, the promise of a sensory experi- and so they keep their minds open to surprise (i.e., what might think of as
ence followed by the delivery of a mismatching one may lead to high prediction error) (Spence & Piqueras-Fiszman, 2014). On the other hand, sur-
ratings of the unexpected taste/flavour as well as greater customer prise is not what a client necessarily wants in a cup of coffee served in a coffee
shop. Rather, drinking coffee can be seen as an ordinary experience, i.e., a
common, frequent experience within the realm of everyday life (unless, that is,
1
The chemical composition of the raw coffee bean is highly dependent on the it is part of a molecular gastronomy/modernist meal; though see Spence &
post-harvest processing method used, and this composition will determine Youssef, 2018).
distinct flavour characteristics. In Brazil, the dry method is often used (i.e., the 3
Considering medium effect size (d) of 0.75, an intended power ≥ 0.8, and
whole cherry is dried as a raising – So-called ‘natural’ coffees) whereas in Kenya alpha value ≤ 0.05, the minimum sample size is 73 in two-way factorial designs
the wet method is more common (i.e., the skin and mucilage are removed from (Gacula & Rutenbeck, 2006).
the parchment – So-called ‘fully washed’ coffees). Natural and fully washed 4
The specialty coffee grading system positively scores the presence of
coffee beans originate beverages with very distinct flavour profiles but with sweetness and ‘vibrant acidity’ – As well as the balance between these two basic
similar final score. Usually, natural coffee beans have denser body and sweeter tastes, and negatively scores dominant bitterness (Traore, Wilson, & Fields,
taste compared to the fully washed coffees, which tend to have a much cleaner 2018). Thus, specialty coffees essentially lack dominant bitterness, but will
and more acidic taste (Da Rosa, Oliveira, Giomo, & Isquierdo, 2015; Hameed express varying levels of acidity and sweetness depending on several agri-
et al., 2018). cultural and roasting factors (Hameed et al., 2018).

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F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

flavour attributes were described as having predominant notes of citrus cold or any other impairment of their sense of smell or taste at the time
fruit and molasses. of the study.
In Experiments 1 and 2, a single shot of espresso coffee (30 mL) was The testing session started by placing a sheet containing the rating
served to participants. The coffee was prepared by the baristas working scales, a pen, and a glass of water in front of the participant, who then
in the two coffee shops in which the experiments took place, according received a two-minute briefing while the coffee was being prepared.
to their own extraction recipe. The serving temperature was not as- The participant received one cup – either white or pink – containing the
sessed in either study. In Experiment 3, two different coffees were single shot of espresso (30 mL) that had been ordered from the hands of
served to all participants. The first coffee was from Ambiental Fortaleza the barista. At this point, the experimenter left the participant alone in
Estate, located in Mococa, Sao Paulo, Brazil (Mogiana region; altitude order to evaluate the requested attributes.
of 1300 m). The cultivar was Yellow Catuai processed as natural coffee, The participants were instructed to first rate, only by looking at the
with an overall score of 88 points, with high sweetness and low acidity. cup of coffee, its expected sweetness and acidity using the rating scales
The predominant coffee aroma/flavour notes were butter toffee and (with a counterbalanced order across participants). Next, they moved
prunes. The second coffee came from the Nyeri region, Kenya (altitude on to sample the coffee and repeat the same ratings after having tasted
of 1600–1700 m), and consisted of a blend of four cultivars (SL28, SL34, it, as well as judging how much they liked it. Ratings were performed
Ruiru, and Batian). The post-harvest processing method used was the using a 10-cm visual analog scale anchored at 0 (‘not at all’) and 10
washed process, and the coffee received an overall score of 88 points, (‘very’). The participants were assigned to each testing condition (i.e.,
with low-to-medium sweetness and high acidity, and with strong floral white or pink cup) in order to get a final sampling design that was as
notes as well as tangerine and blackcurrant. The coffee beverage served balanced as possible. Each testing session lasted for around 6–7 min.
to the participants in Experiment 3 was a filter (pour-over) coffee Experiment 3 was conducted in Sofa Cafe, a coffee shop and school
prepared using the Hario V60 Kit (Hario V60; Tokyo, Japan) at a in Sao Paulo. Data was collected in a quiet, well-lit air-conditioned
concentration of 77 g·L−1 using mineral water at 92 °C. The mean testing room. The majority of the participants were recruited primarily
temperature of the coffee served to the participants was 59.8 °C through social media websites. The online advert made clear the ex-
(SD = 1.9). perimental procedure as well as the inclusion criteria (only amateur
consumers who had been drinking specialty coffee for at least a year
2.2.2. Cups with no sugar added; not having a cold or any other impairment of their
In Experiments 1 and 2, the participants were divided into two sense of smell or taste at the time of the study could take part). Before
testing groups according to the colour of the cup from which the the start of the study, all of the participants were informed that they
espresso coffee was sampled. All of the cups were white on the inside in would taste and evaluate four samples of specialty coffee. They filled in
order to keep the visual contrast between the coffee and the inside wall a short questionnaire on their familiarity specialty coffee and con-
constant (Hurlbert, 1996). On the outside, the cups could either be sumption frequency. The participants were led, in groups of twelve, to
white or light pink, and were handleless (see Fig. 1A). Colour was the the testing room and were then seated around six two-seater tables,
only factor varied as all of the cups had the same shape, were made of with at least one-metre spacing between adjacent tasters. A sheet con-
the same material (ceramic), and had virtually the same weight [Mean taining the rating scales, a pen, and a glass of water were placed in front
(g) ± SD for white (105.5 ± 3.1) and pink (103.7 ± 2.9)]. In Ex- of each participant’s place prior to their arrival at the testing room.
periment 3, all of the participants were exposed to the four coloured At the start of each session, the group of participants received a
cups. All of the cups were white on the inside. On the outside, the cups three-minute briefing in order to ensure that all groups were given the
could be white, light pink, light green, or light yellow, all handled (see same instructions. To avoid a possible coffee-colour bias in the re-
Fig. 1B). Once again, colour was the only factor that varied between the sponses, the tasting procedure followed a within-participant experi-
cups – shape, material (ceramic), and weight [Mean(g) ± SD for white mental design, and the evaluation of the samples followed a sequential
(131.5 ± 2.5), pink (132.7 ± 2.3), green (131.4 ± 2.9), and yellow monadic presentation scheme with the order of presentation balanced
(133.2 ± 2.1)] were kept constant. It is also worth noting that by amongst participants (see Fig. 1).
keeping the inside of the cup a constant colour, by changing the outer The participants were informed that they were going to evaluate a
surface of the cup one ends up creating a foreground-background colour total of four coffee samples of 50 mL each, one at a time. They were
combination that may convey a specific taste even more effectively than instructed first to look at (but not taste or smell) each one of the coffee
either of the component colours. So, for example, Woods, Marmolejo- cups and evaluate their expected sweetness and acidity using the “ex-
Ramos, Velasco, and Spence (2016) have demonstrated that people pectation” scales. They were then instructed to taste the coffee samples
categorize pink on white as sweet more consistently than they do the and rate the sweetness, acidity, and how much they liked them using
best of the component colours, white. the “perception” scales. The participants were also instructed to rinse
their mouths out with water between samples in order to cleanse their
2.3. Design and procedure palates. The order in which the sweetness and acidity scales were
presented was counterbalanced across participants.
Experiments 1 and 2 were conducted in two different coffee shops. One supervisor was present during the testing sessions in order to
The first shop was located in Sao Paulo – SP (Takko Cafe) and the provide guidance if necessary. Upon finishing the study, the partici-
second in Pocos de Caldas – MG (Ancora Coffee House), Brazil. The pants were thanked for their participation and instructed to leave the
testing was carried out over four days during working hours room. They also received a small sample of specialty coffee for taking
(11 am–5 pm) and all of the participants were customers/clients of the part in the study. Each testing session lasted for around 15–20 min.
shops. The potential participant (customer) was invited to take part in
the study at the moment he/she ordered the single shot of espresso 2.4. Data analyses
coffee at the counter, where he/she was informed the study was about
tasting and evaluating the espresso coffee that had just been ordered. Data from Experiments 1 and 2, which followed exactly the same
Upon acceptance, the participant was preferentially led to the same design and procedure, were separately analysed using the same
two-seater table where the participant would take one seat and the methods. For both expected and post-tasting espresso ratings, a multi-
experimenter took the other. A short questionnaire was used to assess variate analysis of variance (MANOVA) was conducted on the depen-
each participant’s familiarity and consumption frequency. Only those dent variables ‘sweetness’, ‘acidity’, and ‘liking’, with the colour of the
amateurs who had been consuming specialty coffee for at least a year cup as a between-participants factor. A repeated-measures MANOVA
were included in the study. None of the participants reported having a was used to compare the expected espresso ratings to the post-tasting

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Fig. 1. Cups used in Experiments 1 and 2 (A), and in Experiment 3 (B). Diagram representing the experimental procedure adopted in Experiment 3. Each participant
evaluated four samples (cup colour + coffee type) in one of the four possible sequences depicted above (1–4) (C).

ratings, with rating type (before or after tasting) as the within-partici- measures MANOVAs on the dependent variables ‘sweetness’ and
pants factor, the colour of the cup as the between-participants factor, ‘acidity’ for expected coffee ratings (pre-tasting). A two-way repeated
and sweetness, acidity, and liking as the dependent variables. measures ANOVA was performed on the post tasting data in order to
The data from Experiment 3 were first analysed using repeated- assess the main effects of cup colour and coffee type, as well as their

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interaction effect, on the participants’ perception of sweetness and pairwise comparisons (Bonferroni corrected) revealed that the coffee, in
acidity, and on their ‘liking’ ratings. Finally, a repeated-measures both experiments, was rated as tasting sweeter (p < 0.001) and less
MANOVA was used to compare the expected coffee ratings to the post- acidic (p < 0.001) when sampled from the pink cup than from the
tasting ratings on the dependent variables ‘sweetness’, ‘acidity’, and white cup. The coffee was also liked more when tasted from the pink
‘liking’, where rating type (pre- or post-tasting) was included as an cup as compared to the white cup in both Experiments 1 (p < 0.001)
additional within-participants factor. All post-hoc pairwise comparisons and 2 (p < 0.01) (see Fig. 2a and b).
were Bonferroni corrected, and differences were considered significant
at p ≤ 0.05. 3.2.2. Experiment 3
In order to further explore the relationship between pre- and post- A two-way repeated measures ANOVA on the data from Experiment
tasting scores, and hedonic judgments, a Pearson’s correlation analysis 3 revealed significant main effects of the type of coffee (Brazilian or
was carried out. First, a difference index was generated by subtracting Kenyan) and cup colour (white, yellow, pink, and green), as well as an
the post-tasting from the pre-tasting rating values of sweetness and interaction between these factors, on participants’ ratings of coffee
acidity for each participant (i.e., ‘expectation’ minus ‘perception’ rat- acidity, sweetness, and liking. As for the main effects, coffee type sig-
ings), for both congruent (i.e., pink cup/Brazilian coffee; green cup/ nificantly affected participants’ ratings of acidity [F(1,135) = 1486.16,
Kenyan coffee) and incongruent (i.e., pink cup/Kenyan coffee; green p < 0.0001, Wilks’ lambda = 0.08], sweetness [F(1,135) = 513.29,
cup/Brazilian coffee) conditions. Next, the correlations were calculated p < 0.0001, Wilks’ lambda = 0.21], and liking [F(1,135) = 9.71,
between the difference indices and the liking scores for each of these p < 0.01, Wilks’ lambda = 0.93], with the Brazilian coffee being per-
four conditions. ceived as tasting sweeter, less acidic, and also being liked more overall
than the Kenyan coffee.
3. Results The colour of the cup also exerted a significant impact on ratings of
acidity [F(3,133) = 4.14, p < 0.01, Wilks’ lambda = 0.92], sweetness
3.1. Taste expectation (pre-tasting ratings) [F(3,133) = 9.37, p < 0.001, Wilks’ lambda = 0.82], and liking [F
(3,133) = 17.81, p < 0.001, Wilks’ lambda = 0.71]. Regarding the
The MANOVA tests revealed a significant main effect of cup colour acidity of the coffee, the only observed significant difference was be-
on participants’ ratings of the expected taste attributes of the coffee in tween the pink (lower ratings) and green (higher ratings) cups
all three experiments. That is, there was a significant difference in ex- (p < 0.05). As per sweetness ratings, there was no significant differ-
pected sweetness and acidity ratings based on cup colour in ence between pink and yellow, and white and green, but a significant
Experiments 1 [F(2,79) = 8.04, p < 0.01, Wilks’ lambda5 = 0.83], 2 difference between these two pairs was observed (i.e.,
[F(2,89) = 4.07, p < 0.05, Wilks’ lambda = 0.92], and 3 [F pink = yellow > white = green) (all p < 0.01). Liking ratings were
(3,269) = 268.40, p < 0.0001, Wilks’ lambda = 0.25]. significantly higher for the yellow cup than for all other three colours
Further pairwise comparisons (Bonferroni corrected) on the data (whose ratings did not differ significantly; yellow >
from Experiments 1 and 2 revealed effects between specific groups (i.e., white = pink = green; all p < 0.001).
cup colours). In Experiment 1, the participants expected the coffee A significant interaction effect between coffee type and cup colour
served in the pink cup to taste sweeter (p < 0.001) and to be less acidic was also observed on acidity [F(3,133) = 12.91, p < 0.001, Wilks’
(p < 0.05) than the coffee served from the white cup (see Fig. 2a). In lambda = 0.77], sweetness [F(3,133) = 34.59, p < 0.001, Wilks’
Experiment 2, the participants expected the coffee to taste less acidic lambda = 0.88], and liking [F(3,133) = 41.57, p < 0.001, Wilks’
(p < 0.01) when served from the pink cup than from the white cup, lambda = 0.52] ratings. The results of the post hoc tests (Bonferroni
with no effect of cup colour on expected sweetness (see Fig. 2b). corrected) are summarized in Table 1 (see also Fig. 3b).
Post-hoc tests using Bonferroni correction on the data from
Experiment 3 revealed that the expected acidity of the coffee differed 3.3. Taste expectations versus taste perception
significantly between the four coloured cups, being green >
yellow > white > pink (all p < 0.05). As for sweetness, there were 3.3.1. Experiments 1 and 2
significant differences amongst the four coloured cups being tested, The repeated measures MANOVA did not reveal a significant main
being pink > yellow > white = green (all p < 0.001). In general, the effect of condition (rating type: pre-tasting vs. post-tasting) in either of
coffee served in the pink cup was expected to taste sweeter and less the experiments, but did reveal a significant interaction effect between
acidic than any of the other colours whereas the coffee from the green rating type and cup colour on participants’ ratings of the sweetness and
cup was expected to be more acidic than any of the other colours (see acidity of the coffee in both Experiments 1 [F(2,79) = 16.85,
Fig. 3a). p < 0.001, Wilks’ lambda = 0.83] and 2 [F(2,89) = 8.26, p < 0.01,
Wilks’ lambda = 0.92]. Further pairwise comparisons (Bonferroni cor-
3.2. Taste perception (post-tasting ratings) rected) showed specific effects for each cup colour. In Experiment 1, the
coffee was rated as tasting sweeter (p < 0.01) and less acidic
3.2.1. Experiments 1 and 2 (p < 0.001) than expected when sampled from the pink cup, and also
The MANOVA tests revealed a significant main effect of cup colour perceived as more acidic (p < 0.05) than expected when tasted from
on participants’ ratings of coffee sweetness, acidity, and liking in the white cup. In Experiment 2, the coffee tasted from the pink cup was
Experiments 1 [F(3,78) = 29.22, p < 0.001, Wilks’ lambda = 0.47] perceived as sweeter (p < 0.01) than expected whereas the coffee
and 2 [F(3,88) = 19.77, p < 0.0001, Wilks’ lambda = 0.60]. Further tasted from the white cup was perceived as more acidic (p < 0.05)
than expected (see Fig. 2a and b).
5
Wilks' lambda performs, in the multivariate setting, with a combination of 3.3.2. Experiment 3
dependent variables, the same role as the F-test performs in one-way analysis of
As for Experiment 3, the repeated measures MANOVA revealed a
variance. It is a direct measure of the proportion of variance in the combination
significant interaction effect between rating type and cup colour on
of dependent variables that is unaccounted for by the independent variable (the
grouping variable or factor). If a large proportion of the variance is accounted participants’ ratings of coffee sweetness and acidity [F(3,133) = 28.80,
for by the independent variable then it suggests that there is an effect from the p < 0.0001, Wilks’ lambda = 0.84]. No significant main effect of
grouping variable and that they have different mean values (Wilks' lambda condition was found. Additional pairwise tests (Bonferroni corrected)
equal to zero means that there is not any variance not explained by the in- as a function of cup colour revealed specific effects for each coffee type.
dependent variable – Which is ideal) (Todorov & Filzmoser, 2010). The Brazilian coffee was perceived as sweeter than expected when

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F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

Fig. 2. Mean ratings ( ± SE) of sweetness, acidity, and liking for the white (white bars) and pink (grey bars) cups as a function of condition (pre- and post-tasting) in
Experiment 1 (A) and Experiment 2 (B). Asterisk indicates statistical significance between white and pink cups on both pre- and post-tasting ratings at p < 0.05 (*) or
p < 0.001 (**). Dagger indicates statistical significance for pre- versus post-tasting at p < 0.05 (†) or p < 0.001 (††).

tasted from the yellow, white, and green cups (all p < 0.001) whereas sweetness difference index and liking ratings in the incongruent con-
the Kenyan coffee was perceived as less sweet than expected when dition pink cup/Kenyan coffee (r = −0.38, n = 134, p < 0.001) (see
tasted from the yellow, white, and pink cups (all p < 0.001). As per the Fig. 5). No correlation was observed between the tested variables in the
acidity ratings, the Brazilian coffee was perceived as less acidic than congruent conditions. The results of all three experiments are sum-
expected when tasted from the yellow and green cups (all p < 0.001) marized in Table 2 (sensory ratings) and Table 3 (hedonic ratings).
whereas the Kenyan coffee was perceived as more acidic than expected
when tasted from all four cups (all p < 0.001) (see Fig. 4).
A Pearson’s correlation analysis was performed to assess the re- 4. Discussion
lationship between the generated difference indices (see Section 2.4)
and liking ratings. There was a negative correlation between the acidity Given previous reports documenting the existence of crossmodal
difference index and liking ratings in the incongruent condition ‘green correspondences between colours and tastes (see Spence et al., 2015),
cup/Brazilian coffee’ (r = 0.36, n = 133, p < 0.001), and between the the three experiments carried out in the present study were designed to
investigate whether the colour of the outer surface of coffee cups

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F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

Fig. 3. Mean ratings ( ± SE) of (A) pre-tasting (expectation) and (B) post-tasting (perception) as a function of rating type (sweetness, acidity, and liking) for all four
cup colours tested (pink, yellow, white, and green) in Experiment 3. Panel (B) shows separate plots for Brazilian and Kenyan coffees. Asterisks indicates statistical
significance at p < 0.05 (*) or p < 0.001 (**). (For interpretation of the references to colour in this figure legend, the reader is referred to the web version of this
article.)

(white, pink, yellow, and green) would influence expectations and ex- (Experiments 1 and 2) or filter coffees (Experiment 3) in pre- and post-
perience of taste attributes (sweetness and acidity). Different groups of tasting conditions. In addition, congruent (pink/sweetness) and incon-
amateur consumers of specialty coffee evaluated either espresso gruent (green and yellow/acidity) colour-taste pairings were

164
F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

Table 1
Post-hoc comparisons for interaction effects between coffee type and cup colour on all dependent variables assessed in Experiment 3.
Brazilian coffee (high sweetness; low acidity) Kenyan coffee (low-to-medium sweetness; high acidity)

Acidity* Yellow, Pink, White > Green, White > Pink Pink, Yellow, Green > White, Pink > Green
Sweetness* Pink > Yellow > White > Green Yellow > White, Pink, Green > Pink
Liking** Pink = Yellow > White > Green Green = Yellow > White > Pink

* p < 0.05; ** p < 0.001

Fig. 4. Mean ratings ( ± SE) of pre-tasting (white), post-tasting for the Brazilian coffee (grey), and post-tasting for the Kenyan coffee (black) as a function of rating
type (sweetness and acidity) and the colour of the cup (pink, yellow, white, and green) in Experiment 3. Asterisk indicates statistically significant difference between
pre- versus post-tasting ratings for the Brazilian coffee at p < 0.001 (**). Dagger indicates statistically significance difference between pre- versus post-tasting ratings
for the Kenyan coffee at p < 0.001 (††).

constructed to test whether the colour of the cup would influence cup. In fact, pink and green are two colours strongly associated with
participants’ expectation and perception of sweetness and acidity, as sweet and sour basic tastes, respectively (Spence et al., 2015). One
well as their hedonic judgments of coffees. The results of all three ex- suggested explanation for the effect of colour cues on taste/flavour
periments are in agreement with previous studies in showing that that perception (i.e., crossmodal correspondence) is that many ripening
the colour of the vessel affects both pre- and/or post-tasting evaluations fruits show a transition from colours at the green end of the spectrum to
of several types of beverages (Cheskin, 1957; Schifferstein, 2009; colours at the red end of the spectrum (including pink) (e.g., Maga,
Piqueras-Fiszman & Spence, 2012), including coffee-based beverages 1974; Foroni, Pergola, & Rumiati, 2016). Thus, according to this ar-
(Van Doorn et al., 2014). gument, prior exposure to this natural colour-taste correlation (i.e.,
In Experiments 1 and 2, the participants expected the espresso between redness and sweetness levels in ripening fruits) might help to
coffee to taste sweeter and/or less acidic from the pink cup than from explain why red-green colouring might impact the perception of
the white (reference) cup – expectations which were then confirmed in sweetness-sourness in a beverage such as coffee.
post-tasting ratings. The espresso was also liked more when tasted from Interestingly, the colour yellow, which has also been reported to be
the pink cup. These preliminary results point towards significant strongly associated with sour tastes/flavours (such as lemony –
modulatory effect of the colour pink on both expectation and percep- Zampini, Sanabria, Phillips, & Spence, 2007), triggered expectations
tion of sweetness – which was increased – and acidity – which was towards both acidity and sweetness in both coffee samples. One way in
decreased – in specialty coffee. They are in part in agreement with which to think about this finding is in terms of the role played by
Schifferstein (2009) who demonstrated that pink cups (against a colours in the perception of flavour identity (and its correlation to basic
transparent one) increased participants’ expected sweetness, without tastes) – flavour identity which sometimes varies as a function of the
observed differences in sweetness ratings during the actual drinking. cultural background of the participant assessed (Shankar et al., 2010;
One reason as to why expectations did not influence post-tasting Wan et al., 2014). In Brazil (and many other parts of South America –
sweetness in Schifferstein’s study could be that the chosen beverages e.g., including Colombia), green limes are much more abundant,
(i.e., Earl Grey tea and lemon soft drink) are not necessarily associated common, and cheaper than yellow lemons (which are there called Si-
with sweetness in the first place. Thus, in order to search for crossmodal cilian lemons). In addition to that, Brazil is a tropical country with a
effects, it is important that the taste primed by the colour of the con- huge availability of yellow fruits with high levels of sweetness, think
tainer is actually present in, or has been associated with, the contents. here only of mangoes, bananas, and pineapples (but see Velasco et al.,
The findings reported in Experiment 3 widen our understanding of 2016, for the strong red-sweet association also in Brazilians). For in-
how the colour of the cup affects pre- and post-tasting ratings of both stance, a recent study by Torres, Salazar, and Salgado (2016) had Co-
sweetness and acidity in specialty coffee. The sweet Brazilian coffee was lombian participants rate the sweetness and sourness of jellies of three
sampled from pink (congruent condition), green or yellow (incongruent different fruit flavours (mango, lulo, and soursop) presented in three
conditions) cups. In the same way, an acidic Kenyan coffee was served different colours (red, yellow, and green). Intriguingly, sweetness was
in pink (incongruent condition), green or yellow (congruent conditions) rated higher when the three fruit jellies were paired up with yellow
cups. A white cup was also included for the sake of reference. whereas the colour red only decreased sourness ratings in the lulo jelly.
As anticipated, pre-tasting ratings revealed that the coffee was ex- The colour green increased the perception of sourness in both lulo and
pected to have the sweetest and least acidic taste when served in the soursop jellies. The results of this study can therefore be taken to sug-
pink cup, and the most acidic and least sweet when served in the green gest that participants in tropical countries may have a tendency to

165
tural influences.
F.M. Carvalho and C. Spence

scores); P = Perception (i.e., post-tasting scores).

tion of the colour of the cup. In fact, several studies have demonstrated
indices were created by subtracting the post-tasting from the pre-tasting rating

was tasted instead. The Brazilian coffee was perceived as sweeter as


recent reviews). The sweet expectations primed by the pink cup actu-
that people tend to match perceived tastes crossmodally to visual fea-
values of sweetness and acidity, respectively. E = Expectation (i.e., pre-tasting

ally did carry-over to influence people’s perception when a sweet


tures of serving vessels and packaging (see Spence, 2016, 2018, for
Post-tasting ratings of sweetness and acidity also varied as a func-
Fig. 5. Scatter-plots showing the correlation between the difference indices and

associate the colour yellow with sweet taste given contextual and cul-

(Brazilian) coffee was tasted – but not when an acidic (Kenyan) coffee
liking ratings in both incongruent conditions in Experiment 3. The difference

166
Table 2
Compilation of pre- and post-tasting sweetness and acidity ratings (mean ± SE) across all three experiments.
Cup Colour Experiment 1* Experiment 2* Experiment 3*

Pre-tasting (mean ± SE) Post-tasting (mean ± SE) Pre-tasting (mean ± SE) Post-tasting (mean ± SE) Pre-tasting (mean ± SE) Post-tasting (mean ± SE) Brazilian Post-tasting (mean ± SE) Kenyan
Coffee Coffee

Sw Ac Sw Ac Sw Ac Sw Ac Sw Ac Sw Ac Sw Ac

White 5.2 ± 0.1 5.7 ± 0.3 5.1 ± 0.2 6.2 ± 0.1 4.1 ± 0.3 6.0 ± 0.3 4.2 ± 0.3 6.7 ± 0.2 5.3 ± 0.1 5.0 ± 0.1 6.2 ± 0.1 4.4 ± 0.1 4.5 ± 0.1 6.3 ± 0.1
Pink 5.6 ± 0.2 5.1 ± 0.1 6.3 ± 0.1 4.9 ± 0.2 5.5 ± 0.2 5.1 ± 0.3 6.2 ± 0.1 4.6 ± 0.2 6.4 ± 0.1 4.7 ± 0.1 7.1 ± 0.1 3.9 ± 0.1 4.2 ± 0.1 7.2 ± 0.1
Yellow – – – – – – – – 5.8 ± 0.1 5.3 ± 0.1 6.5 ± 0.1 4.1 ± 0.1 4.9 ± 0.1 6.9 ± 0.1
Green – – – – – – – – 5.2 ± 0.1 5.9 ± 0.1 5.9 ± 0.1 3.6 ± 0.1 4.6 ± 0.1 6.9 ± 0.1

Sw = sweetness; Ac = acidity. For significant differences between mean values, please see Fig. 2 (for Experiments 1 and 2), and Figs. 3 and 4 (for Experiment 3).
*Please note that, since cups, coffee, context, and participants were almost all different between the three experiments, the scores reported here should only be compared within experiments.
Food Quality and Preference 75 (2019) 157–169
F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

Table 3 tasted from the pink cup than from a cup of any other colour– Including
Compilation of liking ratings (mean ± SE) across all three Experiments. green. That is, the pink colour led to an enhancement of the unexpected
Cup colour Experiment 1* Experiment 2* Experiment 3* sensory attribute (i.e. acidity) already present in the coffee. This result
suggests that the coffee already high in acidity might have been per-
Brazilian coffee Kenyan coffee ceived as unpleasantly too acidic, which was reflected in the lowest
liking ratings for the Kenyan coffee. Indeed, this perceived discrepancy
White 7.4 ± 0.2 7.8 ± 0.1 6.9 ± 0.1 6.7 ± 0.1
Pink 8.0 ± 0.1 8.4 ± 0.1 7.8 ± 0.1 5.6 ± 0.1 could have induced a strong contrast effect which caused the partici-
Yellow – – 7.5 ± 0.1 7.4 ± 0.1 pants to further magnify the already present difference between ex-
Green – – 5.9 ± 0.1 7.5 ± 0.1 pectation and real stimulus (Cardello & Sawyer, 1992; Yeomans et al.,
2008). It is important to mention that recording expectations prior to
For significant differences between mean values, please see Fig. 2 (for Experi-
tasting make them explicit to the subject (instead of keeping them
ments 1 and 2), and Figs. 3 and 4 (for Experiment 3).
implicit). Despite several studies have employed this pre- × post-
*Please note that, since cups, coffee, context, and participants were almost all
different between the three experiments, the scores reported here should only
tasting experimental design (Schifferstein, 2009; Van Doorn, Colonna-
be compared within experiments. Dashwood, Hudd-Baillie, & Spence, 2015; Wang, Carvalho, Persoone, &
Spence, 2017), we are not aware of any study which has specifically
well as less acidic, and was also liked more when tasted from the pink assessed the effect of the gap between expectation and experience on
cup against the white cup. However, when the acidic Kenyan coffee was flavour and hedonic ratings.
tasted from the pink cup (incongruent condition), it was perceived as Another interesting result to emerge from the present study is that
having the highest acidity and lowest sweetness levels as compared to the yellow cup – when compared to the white cup – increased the
any other cup colour, and it was also liked the least. Regarding the sweetness as well as the acidity ratings of both Brazilian and Kenyan
green cup, the increased expectation of acidity did increase the actual coffees. In addition, both coffees tasted from the yellow cup were liked
perception of acidity for the Kenyan coffee (when compared to the as much as when these two coffees were tasted from their congruent
white cup). The Kenyan coffee was also liked more when sampled from coloured cups, i.e., pink and green, respectively. This suggests that the
the green cup. However, when the green cup was paired up with the yellow colour was congruently paired up with both sweet and acidic
Brazilian coffee (incongruent condition), it was perceived as sig- tastes in this case, as also observed in the pre-tasting effects.
nificantly lower in both sweetness and acidity, and was also liked the Taken together, these results suggest that the colour of the cup
least. Presumably due to the occurrence of a strong disconfirmation of strongly impacts consumers’ expectation and experience of tastes in
expectation the coffees were liked less and, somehow, the most no- specialty coffee. Nonetheless, it is important to note that the partici-
ticeable (but not anticipated) taste was significantly enhanced. pants were not informed about the country of origin or flavour profile
Several studies have reported the role of extrinsic cues as sources of of the coffees they were asked to evaluate from the different coloured
product-related expectation, and consequent taste/flavour perception cups. In a real coffee shop, the client usually chooses the coffee from a
and hedonic judgments (see Piqueras-Fiszman & Spence, 2015, for a menu list, or is informed by the barista which beans are currently
review). Colour-induced expectation effects might influence taste/fla- available. A regular specialty coffee consumer would know what to
vour perception – or more specifically, its identification – by directing expect regarding the flavour profile when ordering a Kenyan or a
the person’s attention towards a particular component of a flavour Brazilian coffee. In this real-world scenario, the information about the
stimulus (Ashkenazi & Marks, 2004). In so doing, that component may country of origin (i.e., semantic cue) would also likely impact flavour/
become relatively more salient in the taster’s experience against the taste sensory as well as hedonic judgements (Stefani, Romano, &
background which contains a variety of other competing in-mouth Cavicchi, 2006). However, the effect of labelling information regarding
sensations (Stevenson, 2012). In addition to any such saliency effect, country of origin has not been assessed in the present study. In addition,
the attended flavour component may also be perceived slightly earlier cups with different shapes were used in Experiments 1 & 2 (handleless,
in time than unattended or less well attended stimuli (see Spence & taller, and less round) and Experiment 3 (handled, shorter, and
Parise, 2010, for a review). This attentional capture (and possible prior rounder). The potential impact of this shape distinction on both ex-
entry triggered) by the colour of the food/drink product extends to the pected and perceived tastes intensities cannot be ruled out (Carvalho &
container in which it happens to be presented (e.g., consuming vessel, Spence, 2018; Van Doorn et al., 2017). However, since context, coffee,
packaging) as people automatically transfer the sensory properties of and experimental design were almost all different between the three
the container into the experience of its contents – a phenomenon called experiments, is it difficult to infer whether and how these differences in
“sensation transference” (Spence & Wan, 2015; Risso et al., 2015; shape might have affected the taste ratings.
Skaczkowski et al., 2016). Here, it is perhaps worth noting that the Having said that, various studies have clearly demonstrated the
consumption behaviour of fruits and food/drink products are quite si- profound impact that the colour of the drinking vessel has on people’s
milar in the sense that they are identified by the colour of their outer perception of a wide variety of beverages, from wine to hot chocolate
shell (i.e., fruit skin or product container) – shell which is normally through soda and beer, even when the beverage is already familiar to
discarded. the participant (see Spence & Wan, 2015, for a review). One curious
A comparison between pre-and post-tasting ratings revealed that example here comes from the fact that when Coca-Cola released a
some expectations were fulfilled whilst others were disconfirmed. The limited edition white-coloured Christmas can a few years ago to learn
confirmation of the colour-induced expectations led to higher hedonic that many consumers complained all too vociferously about the change
judgments in both the Brazilian and Kenyan coffees. In fact, it has been in the taste of their well-known red-canned black Coke drink (Esterl,
shown that people usually tend to like food and drink more if they meet 2011).6
their expectations than if they do not (Lee, Frederick, & Ariely, 2006),
since congruent multisensory cues are likely to be processed more easily 5. Conclusions
(Labroo, Dhar, & Schwarz, 2007), particularly if they are in a context in
which coherence is expected (see Footnote 1). In fact, in the incon- Colour plays a central part in consumers’ response towards food/
gruent conditions, as the size of the discrepancy between expectations
and actual stimuli increased, the linking ratings decreased (see Fig. 5
6
for the correlation between these two variables). It is interesting to note In fact, in response to this consumer backlash, the cans were soon with-
that the Kenyan coffee was rated as significantly more acidic when drawn from the shelves, only to be offered to airline passengers who couldn’t so
easily complain (see Spence, 2017, on this story).

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F.M. Carvalho and C. Spence Food Quality and Preference 75 (2019) 157–169

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Sensorium” project. This project owes a great deal to many people from Reber, R., & Schwarz, N. (2001). The hot fringes of consciousness: Perceptual fluency and
the specialty coffee community. The authors would, in particular, like affect. Consciousness & Cognition, 2, 223–231.
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Fortaleza) for donating the coffees used in Experiment 3, Diego Risso, P., Maggioni, E., Olivero, N., & Gallace, A. (2015). The association between the
Gonzales (Sofa Cafe) for providing the testing location, and Tony Chen colour of a container and the liquid inside: An experimental study on consumers’
for painting the coffee cups. We would also like to thank Takko Cafe perception, expectations and choices regarding mineral water. Food Quality and
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and Ancora Coffee House for all their support in Experiments 1 and 2.
Saluja, S., & Stevenson, R. J. (2018). Cross-modal associations between real tastes and
Finally, thanks to the large crew of baristas who voluntarily helped in colors. Chemical Senses, 43, 475–480.
the data collection, and to all of the specialty coffee shops in Sao Paulo Schifferstein, H. N. (2001). Effects of product beliefs on product perception and liking. In
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