014

SOUTII EASTERN T]NTYERSITY OF SRI LANKA

THIRD EXAMINATION IN BACHELOR OF BUSINESS ADMINISTRATION.
2019t2020

SEMESTER .1, AUGUST / SEPTEMBER .2022

. ISM 31053
- SYSTEMS ANALYSIS AND DESIGN
Answer all questions. Time: 03 Hours

QrrEsTroN 01

a) "A-ppljcations need tc, be develcped quickly ia response to a dynaquc enviro*asnt".

Explain this staternent with a suitable development method.
(6 Marks)

b) Identify and explain the different levels of phases in System development life cycle.
(7 Marks)

c) "Computer networks and communications technologies are used to bring virhral teams
' together to work on projects" Elaborate this statement and the explain the pros and cons of
virtual team and organizations. (7 Marks)

[Total20 Marksl

QUESTTON 02

a) Explain the importance of use cases in communicating with users and capturing of user
stories.

(6 Marks)
b) "Improving the attainment of organizationalgoals is considered to 6e one of the criteria for
the selection of projects". Discuss the validity of this statement.

(6 Marks)

c) List out the key project management tools and techniques and explain how they can be
related to the followings:
1. Interdependenciesbetweentasks
ii. Overlapping of the tasks
(8 Marks)

[Total20 Marks]
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QUESTTON 03

a) Explain how a "cross-functional" team can be formed in an agile team'

(7 Marks)

b) ,As a team working in the agile approach, it is important to identify the amount of effort
that will go into each activity and balance that with the resources needed to complete the

project"
the
Explain the basic activities that the project team should undertake in order to complete

Project'
(7 Marks)

c) Describe the role of users in prototyping.

(6 Marks)

tTotal20 Marksl

QUESTTON 04

a) ..As an interviewer you will inevitably experience siLations where ore-on-ore interviews

do not seem to be useful".

Explain an approach you can use as an infonnation gathering technique in such situations.
(5 Marks)

,.A process of systematically selecting representative elernents of a population is known as

b)
sampling". Explain the systematic sampling with a suitable example'
(5 Marks)

c) Describe the aspects to be considered when planning for the use of questionnaires.
(5 Marks)

d) Discuss how 'Text Analytics' can help in inforrnation gathering.

(5 Marks)

[Total20 Marks]

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QUESTTON 0s

a) Explain the difference between logical data flow diagram and physical data flow diagram.
(6 Marks)
'
b) Discuss the categories of Data Dictionary.
(6 Marks)

c) Consider the following scenario and draw the Context Diagram.

When customers place orders on the company's web site, the system checks ifthe items are
in stock, issues a status message to the customer, and generates a shipping order to the
warehouse that fills the order. When the order is shipped, the customer is billed.

(8 Marks)

[Total20 Marks]

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