Manage self

Problem solving

Numerous skills and abilities are important for a manager due to the fact that they should know them
well . problem solving is one of them .for increasing your sales, you should concentrate on finding a
solution for customer’s issue . the best solution is three-step process , first is to ask the question ,
second is to recognize the problem and last one is offering a solution . before trying and doing anything ,
you should figure out the customer’s issue . this is going to bring you the required information so that
you can help the process better .

There were lots of times when some customers weren’t pleased enough with us and our goods . above
all , my sales team ask the issue and recognize reason of being unpleased . now this is the moment
which I have to bring my solution according to customer’s desire . in my years of experience , sometimes
the customer didn’t know how to use the goods in a correct way . actually they used that in a wrong
way. We found a solution for that issue by the correct information and details given by my team but I
just figured out that in order to prevent happening such issues there must be a vital solution .

So by meeting R&D manager , product manager and by understanding the instruction of our goods we
make short clips for showing the correct instruction and our we shared those clips in all social media
applications which is very normal at this day and age .

Manage and lead others

Since I am an expert and experienced in marketing management I have to say that managers have way
too many complicated duties and in fact managing and leading others is one of the most important
duties .

I arrange and design for groups in order to reach their goals . I also guide employees , try to inspire them
and at last I plan them for how to allocate resources .

Furthermore guiding people to take steps in changing is my important role . I also guide my group
towards a vision of future .

However I have responsibility for my group in terms of working successfully on a daily basis . my another
responsibility is that I lead my team to reach and achieve its strategic goals . these two responsibilities
happen during the process .

For instance during the worst situation of market , my team could not get the organization’s sale target .
company usually set the target at the start of the year and predict the rest according to many factors but
I can easily remember that in that year my team was in trouble because of unpredictable issues . I have
to do my best in order to find the best solution for selling goods so that my team can get their
commission . sometimes even if all staff do their best , company need something different in order to
make a big change but it was a very difficult moment when the directing manager said no sales no
commission .

Although I make a decision . I make a small and functional campaign for our loyal customers and I inspire
and motivate them to buy goods . I always allocate enough amount of budget. it was a high-risk task but
for having progress managers should take this risk . I negotiated with our loyal customers and finally I
started progressing slowly .

Manage and lead the business

The main goal of all companies is selling more . marketing department is an important element of
company because it should earn and manage the customers potential . evolving the materials of
leading , installing customer relationship management (CRM) , following the sources and giving the leads
rapidly are also important .

In my book , marketing managers and the staff must be up-to-date . the factor that helps the company
to be more beneficial is the ability to analyze the data quickly and accurately . for instance I hired expert
personnel to give some lessons to my team so that they can learn how to increase our profit and how to
earn more money with the lowest costs . the professional personnel teach my team with tools like
python and power BL in order to give them the ability to calculate metrics in marketing and control the
effectiveness of sales effort . these progress can increase the company’s profit up to 50 percent which is
very good .