Professional Documents
Culture Documents
Food Product Development Work Book
Food Product Development Work Book
Food Product
Shoalhaven High School
Development
Student Name: …………………………………………………………………………………
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MY Email address ……………………………………............................@education.nsw.gov.au
_______________________________________
Teacher Name: …………………………………………………………………………………
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MY Class: …………………………………………………………………………………
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1
Booklet Requirements
All booklets are to have the student’s name, class and teacher’s name clearly visible on the
front cover in the space provided
• Writing is to be done in BLUE and BLACK pen
• If a mistake is made it should be neatly crossed out and the correction written
beside or above it
• All additional sheets must be placed in your folder in the order in which they
were issued
• Booklets and folders are not to have any graffiti. Any pages with graffiti will
be rewritten by the students
• Booklets and folder must be brought to every lesson– both theory and
practical
• It is your responsibility to keep your work up to date. If you are absent, you
must find out the work you have missed and catch up
Work will be marked regularly
2
Contents
Syllabus outcomes .............................................................................................................................................. 4
Classroom rules and expectations ....................................................................................................................... 6
Types of food product development.................................................................................................................... 7
New to world...................................................................................................................................................................... 8
Line extensions................................................................................................................................................................... 9
Me-too products (copycat) .............................................................................................................................................. 12
Reasons for food product development ............................................................................................................ 14
Health and environmental issues ............................................................................................................................................ 14
Company profitability.............................................................................................................................................................. 15
Technological developments................................................................................................................................................... 15
Increasing demand for convenience foods and packaging...................................................................................................... 17
Societal changes ...................................................................................................................................................................... 20
New food products and their effect on society .................................................................................................. 21
Environmental ......................................................................................................................................................................... 21
Nutritional ............................................................................................................................................................................... 23
Technological .......................................................................................................................................................................... 27
Steps in food product development .........................................................................................................28
Design ...................................................................................................................................................................................... 28
Produce ................................................................................................................................................................................... 30
Evaluate ................................................................................................................................................................................... 30
Equipment and techniques used in food preparation ...............................................................................33
Food preparation techniques .................................................................................................................................................. 33
Equipment ............................................................................................................................................................................... 35
Safe and hygienic work practices ............................................................................................................37
Personal hygiene ..................................................................................................................................................................... 37
Food safety .............................................................................................................................................................................. 38
Danger zone........................................................................................................................................................................ 38
Cross contamination ........................................................................................................................................................... 39
Safe work practices ................................................................................................................................................................. 41
PPE .......................................................................................................................................................................................... 42
4
Key terms
Term Definition
Convenience foods
Food production
Impact
society
Me too products
Line extensions
New to world
Demand
Food packaging
Nutrition
Food additives
Palatably
Alkalinity
Preservative
Artificial colouring
Artificial flavourings
Vacuum packaging
MAP packaging
Active packaging
Food labelling
Use by date
Best before date
Recipe
Ingredients list
Method
Marketing plan
Distribution
Promotion
Manufacturing
Information label
Allergy advice
Target market
Recycling
Preservative
Environmental issues
5
Classroom Rules and Expectations- What I need to bring to each class
Theory Practical
• A pen (as a minimum) • A Pen
• Diary • Diary
• Listening skills
• A good attitude
Classroom Rules
1:
2:
3:
4:
5:
6:
7:
8:
9:
10:
6
Types of Food Product Development
Consumers are always on the lookout for something as they quickly become bored with regular
items. Shoppers are easily by what appears to be a new or variation.
It would be fair to say that consumers are more about the food they are putting into their
than ever before and that the food companies are their products to target
conscious consumers. This is reflected in the low , low and high
products that are now available. Food such as baked beans, bread, sauces, sandwich meats,
butter and cheese all come in various types.
has influenced the type of food that is available with ownership being
common, foods such as microwave pasta, popcorn and sauces are all aimed at saving time and energy.
Word bank
7
New to world
New product development (NPD) is the process of bringing a new product to the marketplace. A business
may need to engage in this process due to changes in consumer preferences, increasing competition and
advances in technology or to capitalise on a new opportunity. Innovative businesses thrive by understanding
what their market wants, making smart product improvements, and developing new products that meet and
exceed their customers' expectations.
'New products' can be:
• products that your business has never made or sold before but have been taken to market by others
• product innovations created and brought to the market for the first time. They may be completely
original products, or existing products that you have modified and improved.
Visit www.coles.com.au and www.woolworths.com.au to find ten new to the world products
Shop Product name Product type Price Your opinion
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
o Coles
o Woolworths
8
Line Extensions
A product line extension is when a company creates a new product in the same product line of an existing brand. The
strategy for an extension could be a different colour or size, and it may have different ingredients or come in different
flavours. The company is marketing the value and quality of the existing product line to introduce more choices to
consumers.
Product line extensions are fairly low risk because you already have a successful brand. But, you don't want to
overexpose your brand to the point where consumers are confused about what types of products you offer. So, it's
important to maximize your exposure, but be smart about it. There may be times when a brand extension is a better
marketing decision.
Draw and name four, line extensions for the products below
Original product Line extension #2 Line extension #3 Line extension #4 Line extension #5
Original Coca-Cola
9
Tim Tam Line Extension Comparison
1. Your teacher will provide you with three Tim Tam samples. Ensure you read the table and follow your teachers
instructions before eating the Tim Tams. Use sentences and descriptive words to complete this evaluation
Properties
Original White Caramel
Ingredients
What are the
five main
ingredients?
Name
What is the line
extensions’
name?
Colours
What colours
are used on the
packaging?
Packaging
design
What graphics
are used on the
packaging
design?
Country
made
Appearance
What does the
biscuit look like?
Taste
What does the
biscuit taste
like?
Texture
Describe the
texture both
inside and
outside of the
biscuit
Aroma
What does the
biscuit smell
like?
Review
Would you buy
this biscuit?
Why/why not?
10
1. Which was your favourite Tim Tam flavour and why?
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4. Make up five completely new Tim Tam flavours that you think could be successful
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5. Pick one of the flavours you have created and design a tag line that would entice consumers to purchase this
product
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6. In the box below design and colour-in the front face of the packaging for your new Tim Tam flavour. Remember to
include the Arnott’s logo
11
Me-Too Products (Copycat)
A product created by a company that is similar to a competitor's product in order to prevent that competitor from
maximizing its market share. Creating me-too products is considered risky because the company may lack the
knowledge or expertise necessary to create a competitive product.
• Match the original products with their me-too (copycat) products
12
Me-Too Comparison
Product Packaging design Ingredients Country Appearance Taste Review
Name similarities & differences List the first 5 ingredients made What does this What does this What are your thoughts
of each product look product taste of this product?
like? like?
13
Reasons for Food Product Development
How many examples can you come up with for reasons why companies would develop new food products?
Functional foods can be foods modified to promote health and wellbeing, fortified with concentrated ingredients or
grown chemical-free to improve performance or reduce disease risks.
Design and construction of your food packaging can increase food shelf life and influence customer buying decisions.
Packaging plays a basic role in keeping food safe and maintaining its quality, but companies are turning towards
more biodegradable packaging options with less impact on the environment.
14
1. Which health trend did you find the most interesting and why?
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Technological Developments Questions- Emerging Technologies
1. What is your favourite innovative technology in the kitchen and why?
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2. Use the internet to research the 20 new innovative kitchen technology appliances listed below, what they do
and how much they cost to buy. You will also need to comment whether you think it will be successful or not?
Use the link provided to find out how much they cost, and what they actually do.
https://www.housebeautiful.com/shopping/home-gadgets/g22826031/smart-kitchen-appliances/
Product name Usage Cost Review
What is the product used for? What are your thoughts of this product?
Do you think is useful?
Automatic Pan Stirrer __________________________________ __________________________________
with Timer __________________________________ __________________________________
__________________________________ __________________________________
__________________________________ __________________________________
__________________________________ __________________________________
16
Smart Kitchen __________________________________ __________________________________
Thermometer __________________________________ __________________________________
__________________________________ __________________________________
__________________________________ __________________________________
__________________________________ __________________________________
17
1. Research the following technological developments and discuss why they are important to the food industry
Helpful sites:
https://bit.ly/30gU3mU https://tek.io/2uILC8t https://bit.ly/2FHqdP1
Robotics
3D printing
Machines
GMO’s
Automated Grading
Systems
Vertical farming
Satellite farming
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18
Increasing Demand for Convenience Foods and Packaging
Consumers are increasingly buying more goods online. This will continue to increase through to 2028 and will see an
elevated demand for packaging solutions – especially corrugated board formats; that can safely ship goods through
the more complex distribution channels.
More people are consuming products such as food, beverages, pharmaceuticals on-the-go. This is increasing demand
for packaging solutions that are convenient and portable.
In line with the move to single-person living, more consumers – especially younger age groups – are inclined to go
shopping for groceries more frequency, in smaller quantities. This has driven growth within the convenience store
retailing, as well as boosting demand for more convenient, smaller size formats.
Consumers are taking a greater interest in their own health matters, leading to healthier lifestyles. Therefore, this is
boosting demand for packaged goods, such as healthy foods and beverages (e.g. gluten-free, organic/natural,
portion controlled) alongside non-prescription medicines and nutritional supplements.
19
Convenience Questions
1. Visit: https://bit.ly/2QQQlO5 and discuss the following types of packaging
Type pf packaging Description
Single Serving and
Multi-Portion Packs
Eco-Friendly Packaging
Positives Negatives
1. ____________________________________________ 1. .________________________________________
2. ____________________________________________ 2. _________________________________________
3. ____________________________________________ 3. _________________________________________
4. ____________________________________________ 4. _________________________________________
5. ____________________________________________ 5. _________________________________________
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5. Create a mind map with ten different reasons why convenience foods are becoming increasingly popular
6. You have just been commissioned to create the packaging for new convenient food: Sausage Sizzle on the
Go. Which will be sold at Coles and Woolworths and targeted middle-aged single men. Below design a
logo and package for this new packaging.
21
Societal Changes
General expansion in the global economy is expected to continue over the next
decade, boosted by growth in emerging consumer markets. There is the
prospect for short-term disruptions from the impact of Brexit, and any
heightening of tariffs wars between the US and China. In general, however;
incomes are expected to rise, increasing consumer income for spending on
packaged goods.
The global population will expand and especially in key emerging markets, like
China and India, the rate of urbanisation will continue to grow. This translates
into increase consumer incomes for spending on consumer goods, as well as
exposure to modern retail channels and the aspiration among a strengthening
middle class to engage with global brands and shopping habits.
Rising life expectancy will lead to an aging of the population – especially in key
developed markets, like Japan – will increase demand for healthcare and
pharmaceutical products. Simultaneously there is a need for easy opening
solutions and packaging adapted to the needs of elders.
Another key phenomenon of 21st century living has been the rise in number of single-person households; this is
pushing demand for goods packaged in smaller portion sizes; as well as more convenience like reseal ability or
microwavable packaging.
Watch
Describe your understanding of societal changes and why this is relevant to the Australian food industry
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22
New Food Products and their Effect on Society – Environmental
Environmental impacts are caused in all stages of a product’s life, and different products give rise to different types of
environmental profiles. But regardless of the nature, size and time of occurrence of environmental impacts for a
product, the vast majority of these have been decided in the early phases of product development.
In the product development process, it is necessary to make an estimation of which environmental impacts will be
most likely to occur throughout the course of the product’s lifetime. It is important to create a dialogue between all
departments and functions within the company to ensure that optimal environmental decisions can be made early in
product development. And it is essential that environmental stewardship become an integral part of the product
development process.
• Raw materials include materials extraction and manufacturing (e.g., plastic granules from crude oil) and semi-
finished products (e.g., steel profiles from iron ore), etc.
• Manufacture includes the purchase of components, plus the manufacturing and assembly processes, both in
suppliers’ and in in-house production facilities.
• Transport covers the entire logistics chain, from suppliers to the end-user and beyond, including distribution
activities by ships, trains, planes, trucks, vans and cars.
• Use includes the actual usage and possible products that are necessary for the product to perform its function
(e.g., paper filters for a coffee maker). The use stage also includes installation and possible maintenance
activities.
• Disposal includes reuse/ recycling, incineration and landfill. The actual distribution of these disposal options
depends on many factors, including regulatory requirements where the product is disposed of, who disposes
of the product (an individual or a company), etc. It is obviously difficult to predict how the product will be
disposed of, as this stage is typically far in the future.
We can survive without many things, but we cannot survive without food, the production of which has become a
serious environmental concern. Rapidly growing world’s population requires increased food production which is of
the greatest causes of environmental degradation throughout the world. Of particular concern is meat production as
modern practices of animal raising directly contribute to water and air pollution and increase carbon dioxide
emissions, while crop production for animal feed and the use of land for grazing threaten biodiversity and wildlife
species.
Factory farming reduced the amount of land needed for meat production; however, these farms are a serious air and
water pollutant. The waste of these animals ends up in the nature and poses a constant risk of drinking water
contamination and seriously affects the air quality of the nearby areas. One solution for the problem with animal
waste lays in its use for production of biofuel which can then be used for production of electricity, but this practice is
the exception rather than the rule.
Mass meat production has also been shown to be one of the main contributors to carbon dioxide emissions which in
turn are the main cause of the climate change. The meat industry is estimated to be responsible for about 9 percent
of total carbon dioxide emissions which are a result of emissions of various gases from the farms as well as from the
microbial activities after application of animal waste as fertilizers.
Lastly, animal husbandry poses a serious threat to the local ecosystems and biodiversity due to the use of the land
for grazing and animal feed production. As much as one quarter of the Earth’s surface is used for grazing and about
one third of arable land is used to produce animal feed. As a result, the wildlife species struggle with lack of habitat,
while some are even threatened with extinction.
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New Food Products and their Effect on Society – Environmental
Visit: https://bit.ly/2tQkHqX and complete the following
Visit https://bit.ly/36PodQL and describe the following factors that are affected by food production
Factor Description
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Use of Chemicals ______________________________________________________________________________________
for Agriculture ______________________________________________________________________________________
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Resource Use and ______________________________________________________________________________________
Greenhouse Gas ______________________________________________________________________________________
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Emissions ______________________________________________________________________________________
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After Food ______________________________________________________________________________________
Production ______________________________________________________________________________________
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Food Waste ______________________________________________________________________________________
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Nutritional
Approximately all food is processed in various ways before it is eaten. Commercially, the main reasons to process food
are to remove micro-organisms (which may cause disease) and to extend shelf life.
Simply cooking or combining a food with other foodstuffs to create a recipe is also considered a form of food
processing. Whatever the case, the nutrient value of any food is often changed by the processing.
The further a food product is from its natural form, the less it retains its healthful nutritional properties. Vitamins
evaporate, minerals are leached, and fibre is long forgotten. True, the decrease in nutrients has led to enrichment and
fortification, but these add only a small number of nutrients back to a product, where hundreds of others are lost in
translation from the original orange to the orange drink in a plastic bottle. Increasing shelf life requires the use of
preservatives, whether natural ones such as salt or artificial chemicals that have more specific functions (mould
inhibitors, bacteria killers, antioxidants, antimicrobial chemicals, etc.). Some of these preservatives have adverse side
effects on some or all human populations. In order to make food more palatable and attractive, additives are used.
Food colourings are a huge category of additives. The colour of a food is an important psychological consideration. But
in many cases, the colour of the processed product is not as bold as expected by the consumer.
Watch
Unprocessed -- how I gave How Food Processing Has
up processed foods (and Changed Our Eating
why it matters) | Megan Environment
Kimble | https://bit.ly/2Tud2cH
TEDxTucsonSalon
https://bit.ly/2FLMrzu
25
Nutritional (Cont.)
Describe how the following processes affect the nutritional quality of foods: https://bit.ly/2FJ1PMW
Process Description
Fertilisers ______________________________________________________________________________________
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Milling ______________________________________________________________________________________
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Blanching ______________________________________________________________________________________
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Canning ______________________________________________________________________________________
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Freezing ______________________________________________________________________________________
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Pasteurisation ______________________________________________________________________________________
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Dehydrating ______________________________________________________________________________________
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Food Nutritional Processing: Fact or Myth - Tick if you think the following statements are
a fact of myth – Use the following link https://examine.com/nutrition/awful-nutrition-myths/
Statement Fact Myth
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Technological - Developments
Research how technological developments are influencing new food product developments and their effects on
society. Use the following website https://www.techrepublic.com/article/10-ways-technology-is-changing-our-food/
To identify at least 4 technological developments, here provide a brief description for each.
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Steps in Food Product Development
Product development
The creation of products with new or different characteristics that offer new or additional benefits to the customer.
Product development may involve modification of an existing product or its presentation, or formulation of an entirely
new product that satisfies a newly defined customer want or market niche.
Go to Appendix 1, cut out the stages of product development and paste them in the table below in the correct order.
The Stages of product development
Design
A design brief should be established
for individual new products once
concepts for these are developed.
Without a design brief, product
development staff would be like
explorers without a compass. A useful
design brief will enable a food
manufacturer to define consumer
market requirements and the price
the market will pay for a specific food
product.
30
Idea Generation
- Internal idea sources: the company finds new ideas internally. That means R&D, but also contributions from
employees.
- External idea sources: the company finds new ideas externally. This refers to all kinds of external sources, e.g.
distributors and suppliers, but also competitors. The most important external source are customers, because
the new product development process should focus on creating customer value.
Idea Screening
Idea screening means nothing else than filtering the ideas to pick out good ones. In other words, all ideas generated
are screened to spot good ones and drop poor ones as soon as possible. While the purpose of idea generation was to
create a large number of ideas, the purpose of the succeeding stages is to reduce that number. The reason is that
product development costs rise greatly in later stages. Therefore, the company would like to go ahead only with those
product ideas that will turn into profitable products. Dropping the poor ideas as soon as possible is, consequently, of
crucial importance.
Market Research
Use the internet to define the term ‘Market Research’
Website used: _____________________________________
Why is market research so important?
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Product specifications
Product specifications are precise descriptions of the characteristics the manufacturer is planning to incorporate into
the new product. These are derived from the outcomes of the first two steps in the new product development process.
These specifications are for the manufacturer’s benefit rather than directly addressing consumer requirements. The
specifications will depend very much on internal company factors such as financial status, manufacturing capabilities,
equipment and technology.
Feasibility study
A feasibility study is conducted after product specifications have been established. The purpose of this is to determine
whether the new product idea will be profitable and if its manufacture is technologically possible. If the answer to
either or both of these aspects is negative, then it would be sensible to discontinue development of the new product
idea.
31
Produce - Development of a Prototype
Development of a prototype involves the creation of a model of the new product concept for broad-based market
testing. At this stage, extensive product and market research can establish whether the ingredients will perform
satisfactorily under the proposed manufacturing conditions. Any modifications needed to formulations and processing
conditions should become apparent during this step. There is a big difference between producing small batches under
kitchen conditions and those needed for larger production batches. During this step, the aim is to convert the smaller
scale production to commercial batch sizes.
Evaluate
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Designing
You have been commissioned to create a new food product. To plan for your product, create a flow chart with
images that examples the steps of the design process with reference to your product and a diagram of each step.
33
Product Introduction
When a product has made it all the way through the new product development process, the only thing left to do it
introduce it to the market- It is ready to be launched. Commercialisation is about how the new product is presented
to the world. This is the final test phase for a product- it tests the real market value of the initial product concept. Will
it be acceptable and enjoyed by the target market?
Create a mind map of how ways a new product can be introduced to the market
Discuss why the methods of introducing new products have changed over time. Provide examples in your response.
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34
Equipment and Techniques used in Food Preparation
Use the following website to research the basic methods of cookery below :
https://www.studential.com/university/student-cooking/cooking-methods
baking
blanching
braising
deep-frying
grilling
The word poach means to cook something in liquid with a temperature ranging from 140-180⁰C.
Poaching gently and evenly cooks a protein without allowing the protein molecules to coagulate too
poaching quickly which can result in the finished product becoming chewy. Poaching is typically reserved for
cooking very delicate items like eggs and fish. But other proteins like chicken are often prepared via
poaching, and some vegetables can be poached too.
roasting
shallow frying
35
pan-frying
sauté
stir-frying
steaming
stewing
microwaving
Watch
36
Equipment
The equipment found in commercial kitchens can be classified into three groups;
In the table below list 5 more examples of each type of hospitality equipment
Look at the images below and see if you can identify the piece of cooking equipment that could be found in a
commercial kitchen
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37
On the table below identify the mechanical commercial equipment
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38
Safe and Hygienic Work Practices - Personal hygiene
The body can provide places for disease-causing and parasites to grow and .
These places include the and in and around the openings to the body. It is less likely that germs and
will get inside the body if people have good personal hygiene .
Good personal hygiene is one of the ways to protect yourself from getting such as
gastroenteritis and the common . Washing your hands with removes germs that can make you
ill. Maintaining good personal hygiene will also help prevent you from spreading diseases to other people.
Good hygiene is vital because it helps prevent you from getting or spreading germs and diseases.
The germs that cause many diseases can be passed on through touching other people, getting faeces (poo) on your
hands, handling contaminated food and coming into contact with dirty surfaces or objects.
skin covering parasites cold illnesses
cleaning best soap multiply washing
habits human brushing germs infectious
In the table below label good personal hygiene habits that the stick guy could use.
39
Food Safety
Food Safety refers to handling, preparing and storing food in a way to best reduce the risk of individuals becoming
sick from foodborne illnesses.
Food safety is a global concern that covers a variety of different areas of everyday life.
The principles of food safety aim to prevent food from becoming contaminated and causing food poisoning. This is
achieved through a variety of different avenues, some of which are:
Visit https://bit.ly/2G3a7Q8 and fill in the five examples of principles of food safety.
Watch
40
Cross Contamination
There are different categories of contamination. Visit https://bit.ly/3alFnaN and describe them below.
Category Description Examples (3 for each)
Biological contamination
Chemical contamination
Physical contamination
In a food setting, cross-contamination refers to the transfer of contaminants from a surface, object or person to
food. This can happen in many different ways. Common causes of cross-contamination include:
Watch
Cross Contamination
https://resources.foodsafety.com.au/videos/c
ross-contamination
41
STAGE 5 | FOOD PRODUCT DEVELOPMENT | DHS
| 2020
Here create a poster that educates food handlers on the importance of food safety. Use a webtool of your choice.
Paste below.
42
Safe Work Practices
Safe work practices (SWP) are usually written methods showing how to perform a task with minimum risk to personnel,
equipment, materials, environment and processes. These are guidelines like do’s and don’ts but may not always be
suitable when a new hazard been identified. Employees should know, understand and follow the SWPs those are
applicable to own work.
A code of practice provides detailed information on specific work tasks to help you achieve the standards required
under the work health and safety (WHS) laws.
Many workplaces are required by law to have health and safety committees, which help develop standards, rules and
procedures for health and safety that are to be followed or complied with at the workplace. According to the Work
Health and Safety Regulations 2011, when it comes to risk management, a procedure is a form of ‘administrative
control’ that means a method of work, a process or a procedure designed to minimise risk.
The Work Health and Safety Act (2011) states that while at work, a worker must co-operate with any reasonable policy
or procedure of the person conducting the business or undertaking (PCBU) relating to health or safety at the workplace
that has been notified to workers.
List ten safe work practices that should be adhered to in the school kitchens
1._________________________________________________________________________________________
2._________________________________________________________________________________________
3._________________________________________________________________________________________
4._________________________________________________________________________________________
5._________________________________________________________________________________________
6._________________________________________________________________________________________
7._________________________________________________________________________________________
8._________________________________________________________________________________________
9._________________________________________________________________________________________
10.________________________________________________________________________________________
41
P P E
Personal protective equipment, or PPE, is any clothing or equipment a worker uses for protection. It includes
equipment such as goggles, ear plugs, respirators, safety harnesses, safety shoes, hard hats and sunscreen.
PPE can be useful, but it is also one of the least effective ways of controlling safety problems. It works best when used
with other control measures – or when absolutely no other safety measures are available.
There are specific laws about using appropriate PPE in the workplace.
Employers/PCBU must provide PPE to workers and must not charge anyone for using the equipment. If contractors do
not have PPE, it needs to be issued by the employer/PCBU.
Consult with your workers when selecting PPE and show them how to use it.
The use of personal protective equipment is lowest on the list of control priorities. These controls should not be relied
on as the primary means of risk control until the options higher in the list of control priorities have been exhausted.
• as a last resort, where there are no other practical control measures available
• to be a short-term measure until a more effective way of controlling the risk can be used
• together with other controls measures such as local exhaust ventilation
• by itself during maintenance activities
AHSRSNE NCSSEEUNR
OPANR ESVTS
42
Market Research in Food Product Development
Market research is the process of determining the viability of a new service or product through research conducted
directly with potential customers. Market research allows a company to discover the target market and get opinions
and other feedback from consumers about their interest in the product or service.
Identifying Needs
Before you start promoting your business you need to know what your customers want and why. Good customer
research helps you work out how to convince your customers that they need your products and services.
•
•
•
•
•
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
• ______________________________________________
Watch
How to Do Market Marketing Research
Research! https://bit.ly/2TCZXgV
https://bit.ly/38nnq9Y
Economic Viability
Economic viability is when a project proves to be economically feasible, innovative and sustainable in terms of
investing financial resources into the project. Funding for the project must be compatible with the demands and
constraints that occur during the project's life span.
Economic viability means that market operation is sustainable regarding current and projected revenues. The revenues
will be greater than or equal to all current and planned expenditures. In simple terms, any project or activity that can
financially support itself is economically viable. Using farming as an example, economic viability refers to the ability
and capacity of a farm to 'make a living' annually.
44
Consumer Feedback
Information coming directly from customers about the satisfaction or dissatisfaction they feel with a product or a
service. Customer comments and complaints given to a company are an important resource for improving and
addressing the needs and wants of the customer. The information is procured through written or oral surveys, online
forms, emails, letters, or phone calls from the customer to the company.
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
2. List five ways a company can gain feedback from their customers
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
3. Describe how negative feedback can help a company improve their product/s?
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
45
The Elements of the Marketing Mix
The marketing mix refers to the set of actions, or tactics, that a company uses to promote its brand or product in the
market. Identifying and arranging the elements of its marketing mix allows a business to make profitable marketing
decisions at every level. These decisions help a business:
Price Price
Product Product
Promotion Promotion
Place Place
Physical evidence
People
Process
Go to Appendix 2 in the back of your booklet, cut out the descriptions and match them to the correct ‘P’. Use the links in
the table above to describe the following P’s.
The p’s Description
____________________________________________________________
____________________________________________________________
Price
____________________________________________________________
____________________________________________________________
Product ____________________________________________________________
____________________________________________________________
____________________________________________________________
Promotion ____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
Place
____________________________________________________________
____________________________________________________________
Physical ____________________________________________________________
evidence ____________________________________________________________
____________________________________________________________
____________________________________________________________
People
____________________________________________________________
____________________________________________________________
____________________________________________________________
Process
____________________________________________________________
46
Product Planning - What is a Product?
A product is an item that satisfies a need or a desire. This can be a physical item, a service or a virtual offering. It is
produced at a cost and is subsequently made available to the right audience at a price. Whatever the nature of the
product, it will follow a lifecycle and through reasonable predictions of this lifecycle, a company can increase its
competitive edge. A brand can be revamped or re-launched to remain relevant in a changing market or at the end of
its lifecycle.
A successful product has to fulfill a specific need in the market. Functionally, it must be able to perform its function as
promised. There also needs to be clear communication to users and potential customers regarding its benefits and
features. Branding is another important feature for a product. Developing a product into a brand helps foster customer
loyalty and recall and differentiate itself in the market.
There are four stages in the PLC. Put them in the correct order on the graph below
47
Product Planning
Visit: https://bit.ly/2TF2oQ5 and describe each stage of the PLC. Provide an example for each stage in relation to the
product development of a new burger that could be sold in the canteen.
Growth __________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Maturity __________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Decline __________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Price
Any pricing decisions for a product need to be made through proper research, analysis and an eye on strategic
objectives for the organization and the product. A decision made too quickly with superficial assessment can result in
a loss of revenue. A price below the perceived value can lead to both a loss in potential additional revenue and a target
audience that judges the quality of the brand through price points. If this price is raised later on, the existing customers
may feel like they are being unfairly burdened. A price set too high can result in potential buyers staying away
altogether. Pricing is often done by a team of experts who spend time conducting research that considers all variables
of the market and brand.
The Marketing Mix
Watch – Pricing
https://bit.ly/2v0Ai
Ve
Before you calculate your price, it's useful to calculate how much it costs to produce or deliver your product or service.
When coming to a figure, always consider the cost of producing your product or service as well as your overheads.
Don't forget to also factor in goods and services tax (GST) and other relevant taxes in your costing. When you’re pricing
your products or services you need to remember to include:
• Manufacturing cost
• Marketplace
• Competition
• Market condition
• Brand
• Quality of product
Once you know the true cost of your product or service you can then start analysing other influences and set your
objectives and strategies.
48
Visit: https://bit.ly/2R8uGB2 and list the different pricing strategies
1.
2.
3.
4.
5.
6. _________________________________
7.
8.
9.
10.
11.
12.
Australian law when setting prices
Businesses are free to set their prices and discount their goods and services as they see fit, but they must set
their prices independently of their competitors.
Pricing goods below cost can be illegal in certain circumstances.
Visit: https://bit.ly/3ar1Ljf and describe the illegal activities when fixing prices in Australia.
Activity Description
Price fixing
Imposing minimum
prices on retailers
Selling goods
below cost
49
Placement and Distribution - Watch
Distribution channels
The distribution channels are the term given to describe the typical movement of products from original manufacturing
to the end customer. In a normal product flow, the manufacturer sells to a wholesaler, who then distributes or sells to
the retailer. Retailers typically hold inventory on hand and resell to customers as needed. This is the conventional
movement of products through a brick-and-mortar retail store channel.
In-direct
In this channel, a company will use an intermediary to sell a product to the consumer. The company may sell to a
wholesaler who further distributes to retail outlets. This may raise product costs since each intermediary will get their
percentage of the profits. This channel may become necessary for large producers who sell through hundreds of small
retailers.
The Marketing
Promotion Watch Mix – Promotion
https://bit.ly/2TH
KP1U
Any promotional activity is usually designed with a specific target audience in mind. The activity is therefore created
using messages, cues and information that they will respond to. Realistically, the major portion of any promotional
budget is aimed at this specific targeted audience. However, there may be important fringe groups who may have an
influence over the intended target or stake in the product.
Through the promotional mix, a company aims to fulfill two basic objectives. One is to make the customer aware that
the product and brand exist. The other is to persuade them to actually pick this product over all others and continue
to buy it.
There are five methods that make up a promotional mix. A company may choose to use one or more of these in
harmony to ensure a clear, effective and direct message reaches the customer. The selection of the portfolio of
activities may depend on the company’s marketing and sales strategies and budget allocations. These five methods
are:
• Advertising
• Public Relations & Sponsorship
• Personal Selling
• Direct Marketing
• Sales Promotions
50
List ten ways a company can promote a new product
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
Promotional Strategies - There are many different methods of marketing, provide examples in each category.
https://bit.ly/38sgxEI,
Mass Media Sales Promotion Public Relation
• _________________________ • _________________________ • _________________________
Evaluate the Bic add, in the previous column, what do you think?
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
https://sites.google.com/site/victorveraswebsite/progression-2/essay-2-advertisement
51
Pricing Strategies
Visit https://intuit.me/2Rfj92E and describe the six different pricing strategies
Strategy Description
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
2. Discuss how social media can have a negative impact on marketing new products
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
3. Describe what in ‘influencer’ is and how they can promote products, provide specific examples
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
52
4. Describe the worst ad (print of media) you have seen, be specific.
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
6. Your teacher will show you some digital ads on YouTube, review the effectiveness of these ads
Ad details Positives Negatives
53
The Functions of Food Packaging
To contain
The protective function of packaging essentially involves protecting the contents from the environment and vice versa.
The inward protective function is intended to ensure full retention of the utility value of the packaged goods. The
packaging is thus intended to protect the goods from loss, damage and theft.
To preserve
In addition, packaging must also reliably be able to withstand the many different static and dynamic forces to which it
is subjected during transport, handling and storage operations. The goods frequently also require protection from
climatic conditions, such as temperature, humidity, precipitation and solar radiation, which may require "inward
packaging measures" in addition to any "outward packaging measures".
The outward protection provided by the packaging must prevent any environmental degradation by the goods. This
requirement is of particular significance in the transport of hazardous materials, with protection of humans being of
primary importance. The packaging must furthermore as far as possible prevent any contamination, damage or other
negative impact upon the environment and other goods.
The various items of information printed on packaging provide the consumer with details about the contents and use
of the particular product. Examples are the nutritional details on yogurt pots or dosage information on medicines.
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
54
Your teacher will provide you will some products to documents its packaging. Do not open these and answer each
section in full sentences.
55
STAGE 5 | FOOD PRODUCT DEVELOPMENT | DHS
| 2020
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
2. Research six different types of tamper evident packaging and draw and label a diagram of each below
#1 #2
#3 #4
#5 #6
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
57
STAGE 5 | FOOD PRODUCT DEVELOPMENT | DHS
| 2020
4. Australia has very specific laws around packaging, list these requirements. Refer to Appendix 3
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
6. Describe how chemicals can leach into food packaging. Refer to Appendix 3
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
58
STAGE 5 | FOOD PRODUCT DEVELOPMENT | DHS
| 2020
Packaging idea: 2
Diagram
59
STAGE 5 | FOOD PRODUCT DEVELOPMENT | DHS
| 2020
Packaging idea: 2
Diagram
60
STAGE 5 | FOOD PRODUCT DEVELOPMENT | DHS
| 2020
Packaging idea: 2
Diagram
59
Outline Legislative Food-Labelling Requirements
Ingredient list
Ingredients must be listed in descending order (by ingoing weight). This means that when the food was manufactured,
the first ingredient listed contributed the largest amount and the last ingredient listed contributed the least. For
example, if sugar is listed near the start of the list the product contains a greater proportion of this ingredient.
If the product contains added water, it must be listed in the ingredient list according to its ingoing weight, with an
allowance made for any water lost during processing, e.g. water lost as steam. The only exceptions are when the added
water:
• makes up less than 5% of the finished product,
• is part of a broth, brine or syrup that is listed in the ingredient list, or
• is used to reconstitute dehydrated ingredients.
Sometimes compound ingredients are used in a food. A compound ingredient is an ingredient made up of two or more
ingredients e.g. canned spaghetti in tomato sauce, where the spaghetti is made up of flour, egg and water. All the
ingredients which make up a compound ingredient must be declared in the ingredient list, except when the compound
ingredient is used in amounts of less than 5% of the final food. An example of a compound ingredient that could be
less than 5% of the final food is the tomato sauce (consisting of tomatoes, capsicum, onions, water and herbs) on a
frozen pizza.
Percentage labelling
Most packaged foods have to carry labels which show the percentage of the key or characterising ingredients or
components in the food. This allows you to compare similar products.
The characterising ingredient for strawberry yoghurt would be strawberries and the label would say, for example, 9%
strawberries. An example of a characterising component could be the cocoa solids in chocolate. Some foods, such as
white bread or cheese, may have no characterising ingredients or characterising components.
Date marking
Date marks give a guide to how long food can be kept before it begins to deteriorate or may become unsafe to eat.
The two types of date marking are use by dates and best before dates. The food supplier is responsible for placing a
use by or best before date on food.
Foods that must be eaten before a certain time for health or safety reasons should be marked with a use by date.
Foods should not be eaten after the use by date and can’t legally be sold after this date because they may pose a
health or safety risk.
Most foods have a best before date. You can still eat foods for a while after the best before date as they should be
safe but they may have lost some quality. Foods that have a best before date can legally be sold after that date
provided the food is fit for human consumption.
The only food that can have a different date mark on it is bread, which can be labelled with a baked on or baked for
date if its shelf life is less than seven days.
Foods that have a shelf life of two years or longer, e.g. some canned foods, do not need to be labelled with a best
before date. This is because it is difficult to give the consumer an accurate guide as to how long these foods will keep,
as they may retain their quality for many years and are likely to be consumed well before they spoil.
If specific storage conditions are required in order for a product to keep until its best before or use by date, suppliers
must include this information on the label, e.g. ‘This yoghurt should be kept refrigerated’.
60
Nutrition Information Panel
The Nutrition Information Panel on a food label offers the simplest and easiest way to choose foods with less saturated
fat, salt (sodium), added sugars and kilojoules, and more fibre. It can also be used to decide how large one serve of a
food group choice or discretionary food would be and whether it’s worth the kilojoules.
The nutrition information panel must be presented in a standard format which shows the average amount per serve
and per 100g (or 100mL if liquid) of the food.
There are a few foods that don’t require a nutrition information panel, for example:
• a herb or spice, mineral water, tea and coffee (because they have no significant nutritional value)
• foods sold unpackaged
• foods made and packaged at the point of sale, e.g. bread made and sold in a local bakery
However, if a claim is made about any of these foods (for example, ‘good source of calcium’, ‘low fat’) a nutrition
information panel must be provided.
Foods in small packages, i.e., packages with a surface area of less than 100 mm squared (about the size of a larger
chewing gum packet) are not required to have a nutrition information panel.
Visit: https://bit.ly/38Ecwgz and fill in the descriptions for the food label below.
Component Description
Serving size
Energy/kilojoules
Protein
Fats
Carbohydrates
Sugars
Dietary fibre
Sodium/salt
61
Information for Allergy Sufferers
A food allergy occurs when a person's immune system reacts to allergens that are harmless to other people. Most food
allergies are caused by peanuts, tree nuts, milk, eggs, sesame seeds, fish and shellfish, soy, lupin and wheat. These
must be declared on the food label, whenever they are present in food as ingredients (or as components of food
additives or processing aids), however small the amounts present.
As of: 22/01/2020 Food Standards Australia states: “We are working on a proposal to make allergen labelling
requirements clearer. Read more about P1044 - Plain English Allergen Labelling.”
(https://www.foodstandards.gov.au/code/proposals/Pages/P1044PlainEnglishAllergenLabelling.aspx)
62
Questions: Food labels
1. A food label has certain requirements in Australia, visit: https://bit.ly/2uiC7MX and list them below
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
63
3. In what order to the ingredients need to be listed on the packaging?
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
7. Discuss why foods with a shelf-life longer then two years do not need to be labelled with a best before date
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
8. A food label must stage nutritional value to how many grams? ________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
64
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
12. The Australian Food Standards are working on their labelling requirements for food allergens. Why is this so?
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
13. If you were to provide feedback/suggestions to the Australian Food Standards, what would you say and
why?
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
14. Research the most common allergens and draw and label a diagram of six of them below
#1 #2
#3 #4
#5 #6
67
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
As the food system has drastically changed, from one centered around family food production on individual farms and
home food preservation to the modern system of today, most people are not connected to their food nor are they
familiar with agricultural production and food manufacturing designed for better food safety and quality.
The world has progressed through hunter and gatherer, agricultural, and industrial stages to provider of goods and
services. This progression has been catalyzed by the cultural and social evolution of mankind and the need to solve
specific societal issues, such as the need for preservation to free people from foraging for food, and the need for
adequate nutrition via consistent food supply year-round. These forces led to the development of the food industry,
which has contributed immensely to the basis for a healthy human civilization and helped society prosper and flourish
Drying, canning, chemical preservation, refrigeration (including chilling and freezing), and nutrient conservation and
fortification were the significant advances of the 19th and 20th centuries and permitted population growth in more
developed countries. Such population growth could only occur if there was sufficient food. The industrial revolution
could not have occurred without a food delivery system that allowed people to leave the farms, migrate to the cities,
and engage in useful production of goods and services for society.
Among the important developments during the early part of the 20th century were the discovery of vitamins and the
realization of the importance of other micronutrients such as iodine, iron, and calcium.
Watch
68
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Use the internet to research different technology developments and specify if they can be used in the home or industry
Robotics _________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
69
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Watch the videos above and describe what food additives are.
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________
Research the following types of food additives and provide two examples of each
Additive type Description/Purpose Examples
Anti-caking agents
Colours
Flavourings
Humectants
Thickeners and
vegetable gums
70
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Moreover, the importance of prolonging the shelf life of food products and reducing waste has been gaining
momentum in recent times. Sustainable alternatives to petrochemical-based (plastic) packaging can help protect the
environment; materials made from by-products from food processing are easily recyclable or biodegradable and can
help to reduce waste and landfill from food packaging. Some current innovations in sustainable food packaging include
potato- and whey-coated cartons, a biodegradable replacement for polystyrene made from mushroom material,6 and
sugarcane-based bottles.
So-called intelligent packaging materials are also increasingly being used to monitor and communicate the condition
of a packaged food to the consumer or supply chain actors. For example, indicators in packaging can change colour to
let consumers know whether the product has been heated or cooled above a critical temperature that affects the
quality or safety of the product (e.g. freeze–thaw–refreezing).
Biotechnology is broadly defined as any technique which uses living organisms to make products, to improve plants
or animals, or to develop microbes for specific uses. This covers a wide range of techniques ranging from traditional
plant breeding, animal husbandry and fermentation, which can trace their roots back thousands of years, to modern
technologies such as genetic engineering and genome editing.
Nanoparticles exist in nature, and humans are exposed to these particles on a daily basis. Today it is possible to
deliberately create matter with very small dimensions and nanotechnology can provide ways to modify the
composition of food and feed, and packaging materials, at a very small scale. This may allow for the development of
new foods and improving food processing and packaging in ways that will benefit people. This applied science involves
the control of matter on the atomic scale, with nanoparticles typically having an average size of 100 nanometres or
less.9 These new materials have unique physical and chemical properties such as: improved strength, reduced weight,
antimicrobial properties, or increased resistance to heat, gases, UV radiation, and moisture.
Watch
71
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Printed pizza
Edible barcode
Digital stables
72
STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
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https://www.eufic.org/en/food-production/article/frozen-peas-infographic
https://www.eufic.org/en/food-production/article/abc-on-food-processing-infographic
https://www.eufic.org/en/food-production/article/milk-and-yoghurt-infographic
https://www.eufic.org/en/food-production/category/biotechnology/
https://www.eufic.org/en/food-production/category/nanotechnology/
https://www.eufic.org/en/food-production/article/food-packaging-unwrapped
15/01/2020 https://www.youtube.com/watch?v=c32GbLVM1zM
https://www.youtube.com/watch?v=wNayXeoS10k
https://www.youtube.com/watch?v=Qmla9NLFBvU
https://www.youtube.com/watch?v=FAcc-0l9YLI
http://www.businessdictionary.com/definition/product-development.html
16/01/2020 https://marketing-insider.eu/new-product-development-process/
18/01/2020 https://www.dictionary.com/browse/evaluate
https://www.youtube.com/watch?v=ZJy1ajvMU1k
https://www.youtube.com/watch?v=kbZiZgYZ5TI
https://www.youtube.com/watch?v=AgHosaTSZic
https://www.youtube.com/watch?v=66Ck_5SePZg
https://www.nisbets.com.au/vogue-light-whisk-14in/k552
https://www.nisbets.com.au/vogue-bamboo-food-steamer-152mm/k302?cm_sp=Peerius-_-categoryRecs-_-image
https://www.nisbets.com.au/vogue-non-stick-aluminium-frying-pan-with-red-handle-240mm/ck964?cm_sp=Peerius-_-categoryRecs-
_-image
https://www.nisbets.com.au/vogue-stainless-steel-saucepan-3ltr/m944?cm_sp=Peerius-_-categoryRecs-_-image
https://www.nisbets.com.au/hygiplas-thick-low-density-chopping-board-set/s677
https://www.nisbets.com.au/vogue-6-way-hand-grater/dm022?cm_sp=Peerius-_-categoryRecs-_-image
https://www.nisbets.com.au/vogue-measuring-spoons-set-of-6/gl873?cm_sp=Peerius-_-categoryRecs-_-image
https://www.nisbets.com.au/oven-thermometer/j205?cm_sp=Peerius-_-productRecsTop-_-image
https://www.nisbets.com.au/graduated-mixing-jug-2ltr/k961?cm_sp=Peerius-_-productRecsTop-_-image
https://www.nisbets.com.au/meat-tenderiser/gb592
https://www.nisbets.com.au/vogue-stainless-steel-perforated-serving-spoon/j640
https://www.nisbets.com.au/vogue-pestle-and-mortar/gg016
https://www.nisbets.com.au/thor-6-burner-gas-oven-range-tr-6f/p_gh101?cm_sp=Peerius-_-productRecsTop-_-image
https://www.nisbets.com.au/birko-single-bench-top-deep-fryer-1001001/dl576
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Date URL/Source
accessed
18/01/2020 https://www.nisbets.com.au/apuro-bistro-double-contact-grill-smooth-plates/gh578-a?cm_sp=Peerius-_-productRecsBottom-_-
image
https://www.nisbets.com.au/apuro-rice-cooker/j300-a
https://www.nisbets.com.au/samsung-light-duty-1100w-commercial-microwave-oven-cm1089sa/cb937?cm_sp=Peerius-_-
categoryRecs-_-image
https://www.nisbets.com.au/apuro-planetary-mixer-20ltr/gl191-a?cm_sp=Peerius-_-productRecsBottom-_-image
https://www.nisbets.com.au/waring-commercial-light-duty-quick-stix-stick-blender-wsb33xk/j772-a?cm_sp=Peerius-_-
productRecsBottom-_-image
https://www.nisbets.com.au/dualit-bread-toaster-6-slice-toaster/ck556-a
https://www.nisbets.com.au/waring-single-electric-waffle-maker-ww180k/dm873-a
https://www.nisbets.com.au/metos-handle-viking-combi-electric-kettle-40e/gr850
https://www.nisbets.com.au/apuro-electric-quartz-salamander-grill/gf453-a
https://www.nisbets.com.au/robot-coupe-food-processor-r301-ultra/j493?cm_sp=Peerius-_-productRecsBottom-_-image
https://www.nisbets.com.au/apuro-heavy-duty-meat-mincer/cd400-a?cm_sp=Peerius-_-productRecsBottom-_-image
https://www.nisbets.com.au/wega-io-evd-2-group-coffee-machine-white/gt207
https://www1.health.gov.au/internet/publications/publishing.nsf/Content/ohp-enhealth-manual-atsi-cnt-l~ohp-enhealth-manual-
atsi-cnt-l-ch3~ohp-enhealth-manual-atsi-cnt-l-ch3.7
https://www.healthdirect.gov.au/personal-hygiene
https://foodsafety.net.au/danger-zone/
https://www.youtube.com/watch?v=gawoi0gyqTo
https://www.foodsafety.com.au/resources/videos/cross-contamination
https://www.safeopedia.com/definition/1490/safe-work-practices-swp
https://www.comcare.gov.au/prevent-harm/governance/procedures
19/01/2020 https://www.safework.nsw.gov.au/safety-starts-here/physical-safety-at-work-the-basics/personal-protective-equipment-ppe
https://www.worksafe.qld.gov.au/injury-prevention-safety/managing-risks/personal-protective-equipment-ppe
https://www.investopedia.com/terms/m/market-research.asp
https://www.business.qld.gov.au/starting-business/planning/market-customer-research/researching-customers/customer-needs
https://www.youtube.com/watch?v=b-hDg7699S0
https://www.youtube.com/watch?v=WPTz5uJJXPQ
https://www.reference.com/world-view/economic-viability-6d24368d0bb855a3
https://www.ruthtrumpold.id.au/destech/?page_id=162
http://www.businessdictionary.com/definition/customer-feedback.html
https://economictimes.indiatimes.com/definition/marketing-mix
https://www.thebalancesmb.com/what-is-a-marketing-mix-2295520
https://blog.globalwebindex.com/marketing/marketing-mix/
20/01/2020 https://www.cleverism.com/product-four-ps-marketing-mix/
https://www.smartinsights.com/marketing-planning/marketing-models/product-life-cycle-model/
https://www.cleverism.com/pricing-four-ps-marketing-mix/
https://www.youtube.com/watch?v=2tzd7XivFqk
https://www.business.gov.au/Products-and-services/Develop-a-pricing-strategy
https://www.accc.gov.au/business/pricing-surcharging/setting-prices
https://www.youtube.com/watch?v=uZEa9RXRAzI
https://yourbusiness.azcentral.com/distribution-placement-product-customer-7256.html
21/01/2020 https://www.cleverism.com/place-four-ps-marketing-mix/
https://www.cleverism.com/promotion-four-ps-marketing-mix/
https://www.pinterest.com.au/pin/688276755521366241/
http://www.tis-gdv.de/tis_e/verpack/funktion/funktion.htm
https://www.tga.gov.au/publication/code-practice-tamper-evident-packaging-therapeutic-goods
https://www.foodmag.com.au/sealing-in-safety-the-importance-of-tamper-evidence/
https://www.foodstandards.gov.au/foodsafety/standards/SiteAssets/Pages/Foodpackaging/Infobite%20food%20packaging.pdf
https://www.foodstandards.gov.au/consumer/labelling/Pages/interactive-labelling-poster.aspx
https://www.foodstandards.gov.au/consumer/labelling/ingredients/Pages/default.aspx
https://www.foodstandards.gov.au/consumer/labelling/dates/Pages/default.aspx
22/01/2020 https://www.eatforhealth.gov.au/eating-well/how-understand-food-labels
https://www.eatforhealth.gov.au/sites/default/files/files/eatingwell/efh_food_label_example_130621.pdf
https://www.foodstandards.gov.au/consumer/labelling/panels/Pages/default.aspx
https://www.foodstandards.gov.au/consumer/foodallergies/Pages/default.aspx
https://www.foodstandards.gov.au/code/proposals/Pages/P1044PlainEnglishAllergenLabelling.aspx
https://onlinelibrary.wiley.com/doi/full/10.1111/j.1541-4337.2010.00127.x
https://unctad.org/en/PublicationsLibrary/dtlstict2017d5_en.pdf
https://www.youtube.com/watch?v=SKBHnbYo-4s
https://www.youtube.com/watch?v=wDdVOSKQahA
https://www.youtube.com/watch?v=rFRcTWbcMjU
https://www.youtube.com/watch?v=Hy3-QHhzvPE
https://www.youtube.com/watch?v=ZJU34yTJL4M
Food Tech First Stage 5: 3rd Edition
Food Technology in Action: 4th Edition
www.goconqr.com
23/01/2020 https://www.vectorstock.com/royalty-free-vector/geometric-ornamental-patterns-vector-9200631
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Action
Feasibility study
Idea screening
Idea generation
Market research
Development of prototype
Testing of the prototype package
Product specifications
Production process development
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STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Descriptions
This is all about developing the messaging – being able to communicate what your brand and
product does and present it in the most effective way. ‘Promotion’ is closely tied with the point above, and in fact,
one cannot be effective without the other.
The product’s price should reflect the attributes of your target market as best as possible,
pitched at the right level, but still turning a profit. This will depend on factors including market share and
competition.
Anything tangible related to a product or the physical environment in which a service takes
place. Physical evidence may include product packaging, delivery receipts, signage, or the layout of a physical
store.
This element covers the interface between the business and consumer and how they deal
with each other at every stage of your service. Service delivery is an important consumer touchpoint that forms
part of the customer feedback loop, encouraging process innovation.
The product must do what consumers expect it to do. Meeting and exceeding expectations
are minimum requirements for a brand’s long-term success.
Companies are reliant on the people who run them, from the managing director to the front-
line sales staff. Employing the right people is essential because they shape your brand, and its product offering.
Knowing the best channels to promote your content means knowing where and how they
spend their time.
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STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
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STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Appendix 4: Find-a-word
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STAGE 5 | FOOD PRODUCT DEVELOPMENT | SHS | 2021
Appendix 5: Crossword
79