wooauljuowon Maa /:sdny, https://www.uomonline.com 90202 HOLT WVI-2.1773 SLNo. Total No, of Pages : 2 I Semester MBA. Examination, Jan./Feb. - 2019 , {2011 Scheme) BUSINESS ADMINISTRATION Organizational Behaviour Time : 3 Hours Max. Marks : 78 Instructions: Answer questions in all parts. Part-A [5 x 6= 30] 1. What are the techniques adopted in group decision making? 2. What are the sources of conflict in a departmental set 3. State the significance of group cohesiveness. 4. Is self-monitoring in organizations good or bad? Justify. 5. Briefly state the factors influencing perception. Part-B Answer any Three questions, Each question carries Ten marks.[3 x 10 = 30] 6. Discuss the traits of Type A and Type B personality. 7. Distinguish Classical conditioning and Operant conditioning 8. Discuss Theory X and Theory Y and their appropriateness. 9. Compare various leadership styles. 1. Explain the emerging challenges and opportunitics for Managers in the application of OB. RTO. https://www.uomonline.com woo surfuowon Mam /:sdyyhttps://www.uomonline.com 90202 M-2173 Part-C 11. Case Study (Compulsory) (1 x 15 = 15] Maliory Murray had not had much experience working as part of a ceam. ‘What litle exposure she had to teams was in her organizational behavior, marketing research, and swategy formulation courses. When she interviewed with Think Link she did not give much thought to the extensive use cf cross-functional teams. She did tel] them she worked well with people and thought that she could be an effective team player. Mallory joined Think Link as an assistant marketing manager for software programs designed to help students learn algebra and geometcy. Mallory’s boss is Lin Chen (marketing manager). Other members of the team she is cuzrently working with include Todd Schlotsky (senior programmer), Laura Willow (advertising), Sean Traynor (vice president for strategic marketing), Joyce Rothman (co-founder of ThinkLink, who now works only part-lime in the company; formerly a high-school math teacher; the forma! leader of this project), and Hatlow Gray (educational consultant). After her first week on the job, Mallory was seriously thinking abouc quitting. Every decision seems to be a power contest. What makes her job particularly dizficuit is thar she does not have any specific job responsibilities. Mallory’s project team has a deadline only six weeks away, and they are ab least to weeks behind schedule. Bveryone is aware that there's « problem but no one scems to be able to solve it. Neither Lin Chen nor Joyce Rothman as showing any leadership. Questions a) Discuss cross-functional teams in terms of their propensity to create conflict. b) How does team interventions help in reducing conilict? ¢) Ifyou were Mailery. What OD interventions would you apply to lessen the conftict on the core project? Elaborate. = https://www.uomonline.com uotuon MMAy/:sdyy