ALYZZIA SENNA

+601125101667 · alyzzialexander@gmail.com
94300 Kota Samarahan

PROFESSIONAL SUMMARY
A highly motivated and passionate individual capable of efficient time management and working under
pressure in all environments. Adept with Microsoft Office Suite such as Word and PowerPoint. I want my
efforts to make a considerable difference to the company and help in their consequent success.

EXPERIENCE
ONE NATION ADVISORY SDN.BHD September 2022 - January 2023
Telemarketer

Using a prepared sales script and contacts customers over the phone to offer a service (free
medical checkup).
Maintaining detailed records of outgoing and ingoing calls as well as follow up information.
Following up and made warm calls to existing leads. and increased tours/deals every weekend.
Handling customer questions.

SO GOOD CAFE SAMARAHAN December 2016 - June 2017

Cafe Waitress

Handling any guests and internal customer complaints.

Memorizing the menu and offering recommendations.
Arranging table settings and maintain a tidy dining area.
Serve food and drink orders.

CORE QUALIFICATIONS
Adept with Microsoft Office Suite Strong Organizational Skills
(Word, Excel, PowerPoint) Teamwork
Problem-Solving Abilities Time Management Skills
Communication Skills

EDUCATION

SMK MUARA TUANG , SAMARAHAN 2018

STPM ( Social Sciences) CGPA : 3.42

SMK MUARA TUANG, SAMARAHAN 2016

SPM 3B+ 1B 2C+ 1C 1E
 ACHIEVEMENTS

School representative in Program Perkongsian Ilmu Bahasa Melayu STPM 2018

School representative in Community Service Programs 2018
Secretary of Rumah Seri Kenanga Old Folks Home Visit Project 2018

LANGUAGES
Malay : First Language

English : C1 Chinese (Mandarin) B1

Advanced Intermediate

REFERENCES
Esterlina Moo Chin Len
Lecturer,
University Malaysia Sabah
Phone : +60128311770
Email : esterlina@ums.edu.my