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Face Value
The global foundation
of Beauty insights
Cosmetic We connect the dots not just on
what consumers buy but also on how
As we traverse the global beauty landscape in
this report, we'll dive deep into specific markets.

currencies they use products and what drives


them to make these purchases
Europe stands out for the growing influence of
its 55+ demographic, a trend particularly
pronounced in Great Britain, where a focus on
Regional routines across generations At a high level, we know the retail avenues environmental expectations is playing out.
In the sprawling mosaic of the global beauty through which beauty products reach
industry, where trends flicker to life and fade consumers are as varied as the markets Asia, with its $70 billion beauty market, offers a
away in the blink of an eye, having a steadfast themselves. In the United States, the panorama of technological advancements and
compass is not just helpful—it's essential. Here, in technological allure has led to an uptick in nature-infused solutions, a subject we'll explore
this report, Kantar’s Worldpanel exhaustive data online beauty shopping, primarily driven by in detail. The rhythmic beats of Latin America
sets serve as that compass. We've aligned our Gen Z. However, in France, the charm of will reveal Brazil as a dominant force, where the
purchase panels and usage panels through the tradition prevails, with beauty purchases still correlation between high product usage and
lens of beauty products to understand not just occurring in meaningful numbers in the time- market share is too significant to ignore.
numbers but the narrative that runs through the honoured pharmacies. Amidst all this,
beauty sector, by generations globally. economic challenges pervade, but haven’t
slowed demand for many. For instance, in
It's a tale that goes beyond mere transactions Brazil, we see strong demand for
to explore the rituals that happen in front of experimentation and an appetite for spending.
bathroom mirrors and the motivations that It appears, the 'lipstick effect' is in full swing, at
drive us into store aisles and onto e-commerce least for some.
platforms in the first place. In other words, we
connect the dots not just on what consumers
buy but also on how they use products and
what drives them to make these purchases.
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Prime time
55+ buyers redefining
Beauty in Europe
Beauty's environment; as inflation rates
remain high across the region, this

silver older age group's willingness to


spend on beauty products

streak represents a form of resilience.

At a time when Europe is grappling


with rising inflation rates and a cost
of living that's increasing at its
fastest pace in years, the beauty
market presents an intriguing
dichotomy. The 55+ age group has
emerged as a linchpin for the
beauty industry in Europe.

In markets such as Great Britain,


France, Spain and Portugal, this
demographic accounts for nearly
half of all beauty sales. Their usage
levels have seen a 2% increase
compared to 2019, even as usage
of products at a total female
demographic level experienced a
7% decline. This is particularly
noteworthy given the economic
environment; as inflation rates
Fast frequencies steadily growing in their usage applying lighter makeup, for example, It is clear the 55+ demographic is
occasions. By contrast, the younger have cascading effects on related more engaged across each beauty
The 55+ demographic engages in demographics have streamlined their product categories — from face washes category compared to younger
47 beauty occasions per week — 8 routines. Amid a transition to work- to aftershaves. Yet, this decline in women. They've shown a particular
more than the average woman. On from-home settings and more relaxed usage offers emerging opportunities: a affinity for skincare products, with
a population basis, this accounts social environments, the act of renewed focus on quality and sales volumes up in Spain, France,
for a staggering 80.6 billion beauty "making an effort" in appearance has multipurpose products that align with and Great Britain even as inflation
occasions every week across the taken a back seat for younger today's minimalist ethos. has led to price increases across the
European markets we measure. individuals. Shaving less often and board. The natural next question
Such frequency becomes even applying lighter makeup, for example, will be whether the younger group’s
more significant when you consider lower engagement levels will
that many in this age group are on increase as they age.
fixed pensions, or soon will be,
which are not rising at the same
speed as the cost of living.

It is clear the 55+


demographic is more
engaged across each
beauty category compared
to younger women

Since 2021, Baby Boomer females —


and we recognise there are regional
differences in how to account for the
Baby Boomer age group — have been
steadily growing in their usage
Action Interestingly, it's not the perennial Haircare: While thinning hair is a generational nuances. It's not just
concern of wrinkles that stands out, prevalent concern among this about addressing needs; it's about
We’re fortunate to be able to look but rather age spots. Armed with group, what sets them apart is their framing benefits in a language they
at the critical relationship between this data-driven insight, brands can reluctance to describe their hair as are familiar.
usage and purchase, thanks to our tailor their product development "damaged". This nuance
unique panels capturing this and marketing strategies to align emphasizes the pivotal role of
information. And the data paints a with these precise concerns. effective communication tailored to
vivid picture of profound generational nuances. It's not just
engagement by the 55+ consumers
set across a spectrum of beauty
categories. Indeed, the sales
illuminate their unwavering
commitment to beauty, even in the
face of rising retail prices.

Nuanced concerns

Understanding the intricacies of


their concerns is paramount for
brands aiming to fine-tune their
offerings effectively. The data
uncovers their unique focal points:

Facial Skin Needs: As they age,


they become acutely aware of their
facial skin's evolving needs.
Interestingly, it's not the perennial
Preferred pathways Grounds for growth

This demographic is composed of The data doesn't just decode their


creatures of habit when it comes to current behaviours; it also reveals
shopping, often gravitating toward fertile grounds for future growth:
perfumeries and pharmacies. Their
unwavering brand loyalty and Tailored Messaging: Crafting
steadfast shopping habits resonate bespoke messaging that aligns with
clearly in the data. their self-perception is crucial.
Many in this age group feel
Shopping Frequency: They embark considerably younger than their
on more frequent shopping trips. chronological age, and this
This regular engagement with perception informs their choices in
beauty products represents a beauty products.
canvas of opportunities for brands
to craft resonant narratives and
experiences.

Brand Loyalty: Their affinity for


specific brands may explain their
reluctance to explore alternative
shopping channels. Identifying
emerging channels that strike a
chord with this demographic will be
instrumental in charting future
growth.
Laggards with steady
presence

Though they may not be the early


adopters of the latest trend, they
are the enablers who are willing to
explore and try out new products if
it suits their value and need.

Male 55+: As men in this group


age, they chart a trajectory of
heightened interest in personal
care. The data illustrates that men
are increasingly inclined towards
personal care products, prompting
brands to realign their strategies to
resonate with this evolving
demographic.
In Portugal, men, who have resilience and tailor both product
historically been more associated development and marketing
with hygiene categories, achieved strategies accordingly. The key lies
record numbers in their budget in understanding how this age
allocation for beauty categories group, even in the face of economic
during 2023: the highest recorded hardships, continues to value and
in the last 5 years. Post-pandemic, invest in beauty products.
men have recovered more quickly
in terms of both the number of
buyers and the intensity of
purchases than women, and as
they have replaced fewer
manufacturer brands with private
label, their spending on personal
care has been less impacted than
that of women. Without male
shoppers, the personal care market
in Portugal would not have grown
in 2023.

In an era marked by economic


challenges, the 55+ demographic in
Europe stands out. Their beauty
habits have not only weathered the
economic storm but have thrived.
Brands need to recognise this
resilience and tailor both product
Each year, Kantar
Worldpanel ranks brands
based on their consumer
reach. This is the latest in
Beauty, a global top 10.
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Gen Z’s
American
glam plan
Disrupting dollars and scents
Gen Z
shakes up the shelf
As the United States finds itself in the throes of a seismic
demographic shift—with Census projections indicating a 53% non-
white populace by 2050—the beauty market stands at a fascinating
intersection of change and opportunity. Amidst this complex
landscape, Gen Z, aged roughly in the 13-24 age group, carves out a
niche as an enigmatic yet influential demographic, wielding both
economic savvy and authentic preferences as the nation faces high
inflation and escalating living costs.

With a preference for word-of-mouth recommendations over


traditional advertising, Gen Z proves that their consumer behaviour is
not simply an extension of existing norms but a challenge to them. A
striking 43.1% of Gen Z have been influenced to purchase a beauty
product based on a recommendation, a figure that substantially
outperforms the 28% noted across the broader US population.
buying decisions, and the usage
component of the sales are
important to recognise for a
complete picture of this dynamic.

Around 45.5% of Gen Z are


actively choosing but not
buying at least one beauty
product in their routine

And in an era where environmental


consciousness is more than a
buzzword, Gen Z leads the pack. A
significant 47% actively avoid
products harmful to the
environment, while 45.7% make
a conscious choice to opt for
While traditional advertising Perhaps one of the most intriguing natural products. Their belief in
methods continue to hold sway aspects of Gen Z's engagement the efficacy of natural products is
over the general populace, Gen Z is with the beauty market lies in their also notable, with 30.9% convinced
twice as likely to defy this trend. ability to influence choice without that these are more effective.
Only 21% of this demographic have necessarily making the purchase.
bought a beauty product due to an Around 45.5% of Gen Z are actively
advertisement, making them a choosing but not buying at least
discerning subset that prioritises one beauty product in their routine.
relatability and authenticity. In other words, they are influencing
buying decisions, and the usage
Economics of beauty: While Gen Z As this demographic rises to
Post answer
may not boast the spending power prominence, the beauty market
of older demographics, they operate finds itself at an inflection point.
with a different kind of economic Gen Z is not merely following
freedom. Often unencumbered by existing trends; they are crafting
substantial financial obligations like new narratives and setting new
rent or food, some possess a higher standards.
discretionary income. This is evident
in their willingness to splurge; Gen Z
women are 66% more likely than
the average US woman to claim
they spend generously on beauty
products.
Interactive poll not supported
The age factor: Skin concerns, View online version
particularly acne and spots, are a
predominant worry for the 13-24 age
group. However, their engagement
in beauty routines is generally lighter
compared to older women. This
poses an interesting conundrum for
brands: while some of these
behaviours might be attributed to life
stage, others could signify a long-
term shift in category engagement,
particularly in areas like makeup.
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Contrasts and
continuity
Asia’s Beauty market explored
Pan-Asian palette
Asia stands as a continent of contrasts, not just culturally and
historically, but also in its beauty market dynamics. Whether it’s the
eco-conscious consumer in Southeast Asia or the tech-savvy Gen X
in North Asia, the beauty landscape is as varied as the cultures it
spans. This intricate region can only be understood by diving into
the threads of its tapestry, examining each unique pattern and hue.

We’ve gone deep to not only identify what beauty products are bought
but also understand the reasons and occasions for their usage.
South East Asia: Younger consumers,
The young and the primarily Millennials and
restless Gen Z, are not just trend
followers; they are
The pulse of Southeast Asia is young trendsetters
and rapidly urbanising. This isn't just a
demographic shift; it's a Of course, social media also plays a
transformation that's influencing the pivotal role in shaping beauty
beauty industry in manifold ways. The preferences among these younger
region's median age skews young, demographics. Increasingly it
providing fertile ground for trends to serves to not only educate them on
take root and flourish. As cities expand new regimens and benefits but also
and populations migrate, we see a influences indulgent and impulsive
blossoming of diversity in demand, purchases often made right within
especially in beauty products. these platforms. This creates what
amounts to a seamless shopping
These younger consumers, primarily journey, from the viewing of
Millennials and Gen Z, are not just content to in-application shopping.
trend followers; they are
trendsetters. Their average spending
per buyer on beauty products is
higher than that of other age
groups, making them the driving
force behind the growth of modern
trade channels like e-commerce,
drug and pharmacy, and specialised
beauty stores.
Sun surge longer a solitary step but an
essential part of a broader skincare
There has also been increasing regimen. The prevailing sentiment
awareness of hair and skin issues is, if you're skipping the sunscreen,
that has led to meaningful changes you might as well throw out your
in beauty routines. To that end, the other skincare products. It's a
use of UV sunscreens has soared in compelling shift in thought, one
some markets. that acknowledges the layers of
benefits, from reducing the risk of
In Indonesia, the April heatwave of skin cancer to enhancing the
2023 was not just another effectiveness of other skincare steps.
sweltering month; it was a wake-up
call. The government turned the
scorching sun into a spotlight on
the critical need for sunscreen. The
heatwave was a harsh reality
check, but it also brought forth a
more enlightened perspective on
sun protection.

Meanwhile, in Vietnam, a nuanced


conversation is taking place around
skincare. The emphasis is not merely
on shielding oneself from the sun
but on a more holistic approach to
skin health. Sun protection is no
longer a solitary step but an
Sophistication continues
New cosmetic panel in India
The undercurrent of this surge in
sunscreen in Southeast Asia is a Worldpanel's recently launched Cosmetic Panel in India continuously
small reflection of evolving monitors the changes in consumer behavior within the Beauty
consumer awareness and attitudes industry.
toward overall beauty and self-care
in the region. Ongoing education This panel is specifically designed to track and report purchases in
through social media alongside a four primary categories: face, eye, lips, and nails. It comprises a
growing interest in natural and safe representative sample of over 3,000 women aged 18 to 44 who
products will serve as driving forces consistently record their purchases. This data provides an insightful
for millennials in Southeast Asia, a perspective on consumer behaviour in the Indian cosmetics market,
group well-known to be industry unveiling trends such as the fact that 40% of cosmetic shoppers
trendsetters. Given their influence, make online purchases, but only 7% do so exclusively.
it is essential to stay engaged with
them in order to win. For further information,
please reach out to our experts.
North East Asia: A primary reason for watching. In
market of mature buyers, Mainland China, Livecast e-
Gen X commerce is flying high, with
North Asia is home to some of the strong penetration from platforms
oldest populations in the region, like Douyin having a continued
and this demographic makes a strong presence amongst Gen X
significant contribution to the and middle-income demographics.
beauty industry. Despite economic These platforms persist in fueling
hardships affecting their post- innovation and delivering not only
pandemic recovery, their spending product information but also
in beauty remains higher than the insights on how to use them,
average shopper. enticing consumers to explore a
wider range of products and
And it’s not just about what they’re address for various demand
spending, it’s where they’re moments of caring.
spending. As we know, e-
commerce in North Asia is highly The older age groups also have a
advanced, but what might not be higher engagement with skincare
as well known is that mature buyers products than they do with makeup
are just as engaged on some of the — important to understand when leans towards easy and convenient
digital channels as younger ones. connecting with the motivations applications like cushion bases and
For example, in South Korea, live behind these behaviours. In lip balms. From a usage
commerce has found a large Mainland China, the focus is on perspective, benefits such as
viewership among the 45-54 and light and nude expressions nourishing and coverage are much
55-65 age groups, for whom facilitated by makeup bases and more important for females over 45
gaining product information is the primers. In contrast, South Korea using face makeup.
primary reason for watching. In leans towards easy and convenient
Future of Beauty products are evolving quickly in Consequently, consumers are now Understanding how consumer
innovation terms of their function, texture and seeking fast post-treatment demand evolves with the
communication to consumers. recovery, deep moisture care, and introduction of product innovations
An increasing number of skin sensitivity management from is essential to maintain
consumers are seeking quick and Traditional and mainstream anti- these traditional topical products. competitiveness in this rapidly
effective beauty services, especially aging and skin tone (spot removal) Alongside this is a shift in demand changing industry.
Gen Xers. This is particularly so in treatments are typically best towards lighter and more potent
South Korea and Mainland China, addressed through comprehensive product textures, especially among
though a trend across most treatment services. This leaves a Gen X consumers.
countries in Asia. As a result, the distinct gap in consumer demand
requirements for topical beauty for traditional products.
products are evolving quickly in Consequently, consumers are now
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Latin America’s H&B


heavyweights
Spending and trending
with regional Beauty bias
Age, aspiration, and
untapped avenues
In the realm of beauty product sales in Latin America, our latest
findings paint a vivid picture of shifting landscapes and emerging
opportunities. To tap into the Latin American beauty market, brands
must tune into the unique frequency that resonates across different
countries. This involves not just understanding what people are
buying but also where and why they are making purchases.

A standout is the 35-49 age group, the most significant spender,


especially in Brazil. But there's more to this than just throwing
money at products. Let's delve deeper.
Brazil is a key player in the Latin importance of product effectiveness intriguing question for brands and growing faster than any other age
American beauty market, and quality, as consumers in Brazil retailers alike and another reason group, at a rate of 26% year-on-year,
contributing significantly to the actively use a variety of products in not to look at either in isolation. except in Mexico where they’re out in
region's total sales. A noteworthy their beauty routines. front.
aspect behind those sales lies in the Despite the spending power of 35-44s account for almost
usage data — Brazilian women have Spending heavyweights: 35-49s, the 50+ demographic is still 30 billion beauty occasions
43 weekly beauty product occasions 35 to 49-year-olds not to be overlooked. Their spending is in the week in Brazil
at home (five more than their growing faster than any other age
counterparts in Western Europe and This age group takes the lion's share
the US) Additionally, they are much of the market, holding 41% in Brazil,
more engaged in receiving 38% in Colombia, and 37% in
professional treatments. Two thirds Mexico. On average, they make up
of women say they have had such 39% of the health and beauty (H&B)
treatments in the past six months. market in Latin America. These aren't
This high usage rate correlates with just numbers; they're a testament to
the country’s robust sales figures, the economic clout of this
especially in the haircare segment, demographic. In the past year alone,
which has exhibited strong growth. their spending increased by 22%.

The implications of Brazil's high Brazil stands out here. While the
product usage are twofold. First, it 35-49 age group spends freely, their
indicates a strong demand for actual usage of H&B products shows
beauty products, presenting only 4% growth compared to 2019
opportunities for both local and and has remained stable in the last
international brands to expand their year. This disconnect between
offerings. Second, it highlights the spending and usage presents an
importance of product effectiveness intriguing question for brands and
The young Brazil’s
and the restless gender dynamics

The youngest age group we Let’s look to Brazil for a deeper


reviewed, those up to 34 years old, dive. In Brazil, men aged 35-44 are
make up 20% of the market in somewhat disengaged with their
Mexico and 26% in both Colombia personal care routines, yet they still
and Brazil. The Latam average handle their own shopping. While
stands at 23%. What's worth they're less engaged in their
noting, particularly in Brazil, is the personal care routines compared to
7% increase in usage occasions women, they're not entirely
among younger women (17-34) disengaged. Their grooming habits
since 2022. Their engagement with shift between clean-shaven and
the H&B market is on the rise. stubbly looks, suggesting that they
can be reached through a diverse
can be reached through a diverse those that are environmentally
range of products. The implication friendly or natural. This is not a
is clear: brands should not mere trend but a strong buying
pigeonhole this demographic into signal for brands. The key takeaway
narrow product categories like here is the importance of aligning
beard care or skincare. A more brand values with consumer
diversified product range could be sentiment.
the key to higher engagement. It's also important to recognise that
More targeted marketing women in this demographic are
campaigns could also be a key to also chasing a look with intent,
unlocking this latent demand. sculpting their presence with a bold
stroke here, a soft touch there. They
Women, conversely, are at the know what they want: lips not just
height of their engagement with painted but shaped, eyes not just
H&B products. The 35-44 age highlighted but defined. The group
group in Brazil spends a lot. is also focused on a range of skin
Deodorants, fragrances and body issues, including dark circles,
washes tend to lead sales. Within blackheads, and fine lines. Hair
those sales, we’re seeing an problems include frizz, hair loss,
inclination towards environmentally and greying. Their purchases are
friendly or natural options. In other intended to achieve specific
words, they're not just buying for outcomes. And they’re a valuable
the sake of it; they're buying with army, delivering almost 30 billion
intent and preference. This group beauty moments each week,
leans towards brands that standing firm against rising prices.
reflect their values, particularly
those that are environmentally
In other words, targeting the 35-44 Channels of change To sum it up, the Latin American Data-driven strategies that
cohort is not just about catering to Health & Beauty market is not just consider usage patterns, economic
the natural trend but about One of the fascinating aspects of a monolith but a complex factors, and cultural influences are
understanding their nuanced the H&B market in Latin America is ecosystem of varying consumer essential.
demand for specific beauty the variety of channels through needs, preferences, and spending
articulations. Brands have the which people make their purchases. patterns where the intersection of
opportunity to develop targeted In Brazil, supermarkets, drugstores, usage and purchase is important to
solutions that can address these and door-to-door sales are the come to grips with.
varied concerns and rising primary contributors. The picture
demands from this group. They’re changes slightly in Colombia and
real-world challenges that create Mexico, where supermarkets and
demand for solutions. discounters share the stage with
door-to-door sales.
Of course, each country has its own
preferred paths when it comes to
products. As we noted, in Brazil it’s
deodorants, fragrances, and hand
and body wash. But in
neighbouring Colombia, it's
fragrances, skin moisturisers, and
hair shampoo. Understanding
these local nuances is crucial for
any brand calibrating product
portfolios across the region.
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Conclusions
The
symphony
of data and
insight
Understanding the 'What, Where,
and Why' in these key markets
provides brands with a multi-
dimensional view, offering a
nuanced approach to strategy
formulation. In each market, the
relationship between usage and
purchase data tells its own story,
one that brands can ill afford to
ignore. The key to success lies in
orchestrating these data points into
a harmonious strategy that
resonates with consumers on
multiple levels.
Contributors of this paper

Ashley Kang Marina Alba Jauma Fernando Ortega


Global Head of Beauty US Usage care Director Global Insight Manager
Worldpanel Division I Kantar Worldpanel Division I Kantar Worldpanel Division I Kantar

Maya Zawislak Erika Joh


Global Usage care Director Asia Beauty Sector Lead
Worldpanel Division I Kantar Worldpanel Division I Kantar
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Thank you for reading

To get in touch
with our experts
please contact
Ashley Kang
Global Head of Beauty
Ashley.Kang@kantar.com
Worldpanel Division, Kantar

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