Thank you for considering my application first at all

It is a pleasure to meet you

thank you for the opportunity to interview with you

1. Tell me about yourself

My name is Herson Flores , IMG from Peru in south America, graduated in
2015 in San Agustin national university. I am the first physician in my
family.and I found my passion in internal medicine during my 3er year in my
medical school I loved the process of the diferential diagnosis and the
therapeutic . therefore I did a cardiology residency in on of the biggest
hospitals in my country from 2016 to 2019 , experience that help me to
adquire more clinical skills and also I gained a new cardiology family . After
that I did a virtual master in cardiology done in san antonio catholic
university of murcia, spain in order to reinforce my knowledge. During the
pandemic I worked as a cardiology in my country in ICUs experience that
help to improve skills such as resiliency, team work, commitment and
specially compassionate care. Since the last 2 years I am working in a
telemedicine department as a cardiology assiting patient from rural areas
and undeserved population of my natal city, called Arequipa, this currently
experience helped me to reinforce my commitment to serving underserved
populations. This year I completed 3 months of US clinical experience
inpatient and outpatient ( one of them was in Dalton), highly valuable
experiences because I learned more about the US health system, new
procedures , gained more clinical experience, friends, and reafirmate my
advocate to internal medicine. One of my dreams is to become to an
interventional cardiology. I am a father and husband and I love my family.
One of my passions is practice excersice every day, specially calisthenics
work out. Another passion that I discovered 4 months ago is teaching
Spanish and enjoy with this activities.

let me know if you’d like me to explain anything

2. Tell me a little about yourself that is not on the CV

First at all, I am a father of 2 beautiful children, both under 2years age and I
love spending time with them. they have cultivated*taught me’\option
patience*patinces, love, caring.
 Second, With my wife we participate helping an association called in
spanish patitas al rescate * in English little footprints to the rescue*, it is an
association for helping abandoned dogs on the streets in my city Arequipa.

Finaly, another thing that I wanna say, During my clinical rotation in the US I
meet Dr Pablo Perez a Peruvian physician working in the USin internal
medicine who has a research center in Dalton,Georgia I participated
helping in research in the study called nash … A Randomised, Double-
blind, Placebo-controlled, Multicentre, Phase 3 Study Evaluating
Efficacy and Safety of Lanifibranor Followed by an Active
Treatment Extension in Adult Patients With Non-cirrhotic Non-
alcoholic Steatohepatitis (NASH) and Fibrosis Stages F2 and F3
and my function was help to clasificate the hepatic fibroscan results and fill
de database, the study it is interesting for me because NASH is an
important part of the metabolic syndrome and risk for CV diseases. It
experience called my attention about the process of the clinica trials , and it
would be so interesting in continue learning more about that.

3. Why do you want to get into IM?

It is a specialty(espeshalty) in which I could make the most of my abilities

and my potential as a person.

I am a passionate(pashioneit) person in the clinical side of the medicine and I love

the process of the differential diagnosis and learn about the common and rare
diseases. That is why I continued my studies in cardiology in my country after finish
my medical school. During my exter ship and observership in the US I have learned
medicine in a different health system with more resources (risources), technology
and met high academics doctors. Which reaffirmed my (advocate)( my decision to
persiu my ..)( my passion for ) (calling) to internal medicine

4. What do you like most about IM?

- The process to find a correct diagnosis when the patient doesn’t have
one is a pleasure to me and try to do the best of me during the this
process

I love the process of the differential diagnosis and unifying of the many
symptons in one diagnosis, overall in complex cases is a pleasure to me. I
think it is an art and the way that I could see in internal medicine during my
medical school and residency in cardiology always was CAptivating for me.
Internal medicine is an umbrella specialty for many others subspecialties,
 and I think it will help me in the future to have more structure vision about
medicine.

5. What do you like least about IM?

Another answer it’s the low education in heath in undeserver
population and the difficult to access to health sevices ….

There aren’t really any things that I don’t like specifically related to internal
medicine, but probably one of thing that sometimes I felt frustrated is that
the internal medicine is so broad specialty and in constant actualization and
it is difficult to have all the knowledge, but I think to make internal medicine
in the US in your program will help a lot in try to reach and improve another
medical status with more knowledge and systematic way in order to help
more patients with a high quality.

6. What is your 5/10 year plan?

My dream is to become an interventional cardioolgy
Regarding my future plan in 5 years I I hope to be doing a cardiology
fellowship in the US and I wish at this moment working in my application to
do a subespecialty in interventional cardiology, this is one of my biggest
dream. My country also doesn’t have programs about formation in this
subspecialty and it is one of my biggest reason that I started my USMLE
journey
My no academic plan in 5 years is traveling with my family around the world

7. Give me an example of constructive criticism that you have received

During my observership I presented patients in the rounds in CCU. I

presented on the way that physicians presented patients in my country.
However , my attending and fellow suggesting me another systematic form
to presents patients. I received this suggestion in the better way , and I
understood that the systematic form help a lot in don’t forget any detail
about the patient.

8. What are you passionate about outside of medicine?

I have 2 principal passions in my life, first I love spend time with my family, I
enjoy to do activities with them at home and go outside, or travele with
them. Another passion is practice calisthenics everyday it helps me in to
mantein a healthy state and relax. Calisthenics workout I use bodyweight
movements to build strength, flexibility, and endurance. Exercise such as:
Pushup, Dip, Handstand, Pull-ups
Squat, etc

9. What would you consider to be your main strengths?

 I would like to explain My first strainght is my native language Spanish and
another strenght it ismy previous residency trainning. About my Spanish
language it is an important strength because 20% of the population in the
US has a Hispanic origin and it will help to understand very easy what they
are feeling and and interact with this population.
Regardles my previous trainning in cardiology and previous experience in a
residency program will help to start an internal medicine residency in better
way and help to my co residents in this field.

>>accept challenges, always locking for ways to improve, form good

relationships with families and staff, sensitive to cultural ethnicity

10. What are the areas that you need to improve upon?

My weakness area in medicine is biostatistics and research, but I am

working in improving these areas. Since the last year I worked in publication
about topic review and case reports. I think these are a good way to initiated
in research. Also as I mentioned before I am helping in a clinical trial in
Southeast Clinical Research Center classifying liver tests.

WEAKNESS AREAS:
I am a quite introverted an was limiting to network and communicate with others
and speak to big groups or network with other people I feared that would impact
have an impact on my career and I wasn’t about to let that happen so I push myself
and involvement in different activities team based work and that helped me come
out of my shell and made me more confident when dealing with people , you know
that served me really well and at this point I am able to confidently relay my
thoughts and my concerns even in big groups without feeling shy or nervous

Difficulty maintaining work life balance someone might be like you know in my ….. I
was just overwhelmed with work and studying for exams and doing research ,
extracurricular activities and that I was compromising my health and my overall
wellness and my connection with my family and friends you know I learned from
that and I made it a point to set aside some time for myself whether exercising or
spending time with family and friend and I felt that that made me feel better maybe
more productive at work and stuff like that you get me so

11. What is your biggest fear in the realm of medicine?

Fear of losing patients or fear looking at patients with deteriorating

conditions not getting any better despite providing the best possible
treatment … a lot emotions being involved this could be emotionally draining
for me .. It could be really stressfull for my mind. But with the past of the
years I acquired the capacity to help my patients without letting emotions
overwhelm me.
 (but in the underpressure situations my emotions Can get the best of
me) .

12. Who would you consider a role model in the field of IM?

Dr Pablo perez a physician from peru is an internal medicine practicing in

Dalton , Georgia. Beyond of his excellent knowledge in internal medicine
he is the most compassionate physician that I know. Also, he is a person
that works for underserver population latin and African inmigrants. Helping
Dalton schools with programs that combine football with strengthening self-
esteem in children. I know that every year he made a medical campaign for
help poor areas in the andes of peru. I consider him an example to follow
not only for his medical skills but by his quality and desire to help the
vulnerables population. Finally he has an excellent family.

13. What is the most recent book you've read? Tell me a little bit about this

Colorless Tsukuru Tazaki and His Years of Pilgrimage from one of my

favorites authors Haruki Murakami

14. What are your weaknesses?

My biggest weakness right now is the fact that I am not in residency in the
US you know, I’ve completed my residency in Peru in 2019, and I should be
in residency in the US right now, I am not, so, there is going to be a gap
which I am not happy about it okay and I am here trying to do my best for to
get an specialty in the USI I believe that´s my first and then…
the second weaknesses you know I have only 2 months of hands on
experience in outpatient and no in inpatient , but when I performed my
observer ship in CCU in a hospital I can see the reality and I wanted to do a
hands on rotation in internal medicine for to have close experience in this
specialty, but I had some problems to get the visa how consequence of the
pandemic.

WEAKNESS AREAS:
I am a quite introverted and it was limiting to network and communicate with others
and speak to big groups or network with other people I feared that it would impact
on my career and I wasn’t about to let that happen, so I push myself and
involvement in different activities team based work, uhmm also a clown workshop
and impro workshop in my country and that helped me come out of my shell and
made me more confident when dealing with people , you know that served me
really well and at this point I am able to confidently relay my thoughts and my
concerns even in big groups without feeling shy or nervous. And look me right now
I am talking with an important( PD/Attending in the US)

Difficulty maintaining work life balance someone might be like you know in my ….. I
was just overwhelmed with work and studying for exams and doing research ,
 extracurricular activities and that I was compromising my health and my overall
wellness and my connection with my family and friends you know I learned from
that and I made it a point to set aside some time for myself whether exercising or
spending time with family and friend and I felt that that made me feel better maybe
more productive at work and stuff like that you get me so

15. Why do you want to do residency in US why not in your country?

Always I heard that the medicine in the US is one the best in the world , I am
a person in constantly improving personally and professionally. The
excellent practice in medicine I noted during my medical rotation in the US
reinforce this idea, a big difference in a new health system with high
technology, resources, specialties and subspecialties, high academic
training for example in my country there are no programs with formation in
interventional cardiology and it is one of my future goals. Also a noticed new
medication that I cannot find in my country right now. The medicine practice
is more according to the current guidelines

Difference between US and country system?

I feel like the primary care system is much better developed in the US. In my
country I have noticed that patients tend to go more directly to specialists because
the system is not such that there is a family doctor for almost every family as in the
United States, so a bigger difference that I have noticed is patient in the US are
more involved in their care , they tend to ask ,you know, questions, they tend to be
aware seek second opinions, seek more information about the treatment option
and so on, that was not something I saw in Peru you know , patients seem to be
more accepting of whatever advice or treatment that there are prescribed by the
physician that questioning it too much but I think it is important to highlight that
patients have the right information , patients have the right to ask questions about
their care so they can understand the different aspects of their care best

16. Tell me about this paper you published (If you talk about the publication tell about
what inspired to do this publication and trying to answer blab la bla and I would like to tlk
very broadly what the method of methodology)

17. Do you know anyone in this program?

Hamilton Medical Center Dalton : Juan Salvatierra pgy3 , linda ponce pgy1.
St Agnes Fresno, California: Emmanuel Salcedo FM pgy1
Loyola McNeal, Illinois: Luis Sanchez Ato: PGY 2 internal medicine
(diversity of residents)
18. How would contribute to this program?

My previous cardiology training will help the program with some capacitation
about ekg because I have seen many people during my medical school and
career have difficulties to interpreted ECG, also we can share different
cardiology topic and share my knowledge with my co residents
(l would like to share many cardiology topics with my coresidents)

I am interested in publication of interesting cases and try to do the best for

my future program
Many experiences I have such a previous training, work during the
pandemic and as a cardiology make more harworker, team worker,
empathy , and compassionate . Qualities that I can share with the program

19. If you were an animal which animal would you be?

I would like to be a Condor it is a big bird who lives in the andes mountains
in south America, my city is one of the reservoirs of this special animal. I am
feel identify with that because it has an Andean Origen like me, and also it is
magnificent during its large trips through countries in the south America I
think I am perseverant and always give the best of myself to reach long
journeys like a condor but in my medical career and in my personal life

20. Tell me a joke

Mom, at school they call me absent-minded.

Herson, you live in the house across the street.

21. What qualities / skills do you bring to this program?

I have many experiences like a previous training, work during the pandemic
and as a cardiology and father that make more harworker, team worker,
empathy , and compassionate . Qualities that I can share with the program

What is an ideal program to you?

The ideal program is one in which the relationship between the staff is
excellent and always focuses on the best patient care and doing everything
according to current guidelines.
What challenges do you expect to face when starting residency?
the first challenge would be to adapt to the electronic medical records
system, but I think to go to learn about that weeks before to start my
residency in your program. Yo lo adapte mejor cuando hable toque lo de
observer and extern y locompare cuando uno mismo es el que lo hace
Who is your idol in life? Jesuscrist ( the suffering of my patients)
Tell me a fact fun about yourself? How do you mange burnout?
What do you think of the health care reform?
The universal insurance is a necessity many people don’t have acces to
health for insurance and I think a country that gives 18% to the healt that it
is 12000 dollars per citizen it is enough to change the status quo and makea
more equitable distribution
Another necessary point is cover malpractice so MDs can concentrate on
patient and not litigation
What motivates you?
The challenge of always wanting to improve patient care, whether through
research or community programs.

Behavioral Q

1. Please describe a time when you observed a member of the

medical team you were working with behave in a manner that
was inconsistent with an established protocol / How did you
resolve a conflict? / Tell me about a time when you disagreed
with how unethical situation was being handled / Tell me about a
time when you witnessed unprofessional or unethical behavior on
the part of resident or attending how did you handle it

2. Imagine you are on your morning rounds. The chief resident

describes a difficult case you and a colleague worked on earlier
in the week and compliments your handling of the situation. She
gives you sole credit and fails to mention that your colleague
played a major role. What would you do?
I think the most resoanoble outcome is mentioned the name of
my collegue and congrats as well because he has a great job
and mentioned that he has a mayor role in the work. I am a
person that since my school I liked to give to each person his or
her due, I am an equitable and fair person

3. Describe your best experience in medicine

It was my first patient like a internship in internal medicine, his
name was f.q.a. and he had a hepatic cirrhosis child pug c, I
never forget his face and the special days that we shared , I was
adapting to the system heath n my country and my patient had a
bad prognosis in short time I know that and tried to give the best
of myself , given support to he and his family until his last day it
happened in his 10 day of hospitalization. I learn a lot about
cirrhosis but the most important experience was the human
connection and the mark for my future career of understand
many things about the medical life ..bcz many time we can no
recover the health of our patients but we can give the best for
them .

4. Describe your worst experience in medicine

 During my volunteering in Ancash , a city in the middle of Peru, I
saw how the access in undeserver population is totally unequal.
The towns that I visit are around of the one of the biggest mines
of my country, and export tonnels of gold . and the population
around this mine had not acces to basics services, the unequelity
tha I saw it really hurt me. It was gratificant to help , but the
reality in the medical system and underserved population open
my eyes. I have ambiguous feelings about that.

5. What would you consider your most difficult case, and how did
you handle it? / Tell me about a case that taught you a lot
Think -----

6. What do you think your peers would say about you? - Difficult Q
They would say that I am a person that continuing try to improve
himself (my friends). that I loved the medicine (my family).
Compassionate person (my patients)

7. What do you think the nursing and ancillary support staff would
say about you?
That I am good work partner, calm to make decisions in difficult
situations and I always like horizontal dealing between all
workers.always I try to work in a good environment , I know that
the good relationship in the team is refleted in the good
outcomes in our patient . an d also it is metal health

8. What special skills/experiences do you bring to the job that

others might not offer? / Why should we hire you?
My background in cardiology training and experiences working in
the ICU during the pandemic gave me important knowledge and
skills . I can manage difficult and urgent situations. I can humbly
share my experiences with my colleagues.

One of the most difficult times in my life …

She was no a good candidate for surgery …

9. What is an example of adversity that you have overcome? /

Example when you worked under a great deal of pressure/stress
During the pandemic I had to intubate and gave mechanical
ventilation to the critical patients. In each intubation had a
emotional charge because if I fail at this moment the patient
could death , it was a big responsibility . Fortunately, I could
performed all procedures successfully.

10. Tell me about a time when you had to deal with a difficult
attending physician /co-resident / tell me about a time when you
 were really upset by the words or actions of an attending or
resident / Tell me about a time when you had a personality
conflict with another team member how did you deal with it –

In general I had good relation with my colleges, but in one

occasion ---

11. Tell me about a time when you showed initiative

12. Describe a situation in which you had to deal with an upset

patient / Give me an example of a time when you had a difficult
communication problem / Describe a relationship with a patient
that has had a significant effect on you Tell me about a time
when you made a mistake and had to admit to your resident or
attending - / Tell me about a time when you were disappointed in
your performance

14. Give me an example of a negative feedback and how you

handled it

--------

15. (a)How would you deal with a fellow resident who is not doing his
share of the work / (B)Tell me about a time when you had to build
a relationship with someone you didn't like /(C) Tell me about a
time when you are able to successfully work with another person
even when that person may not have personally like you
A. Talking with the resident, explain the necessity of
team work and perform their tasks, also I should
listen his reasons , probably he has family
problems . If my college persists on this I should
report the situation to my chief of residents.
B. Hh
C. During my trinig in cardiology I didn’t have good
relation with another resident but we received the
order to my chief of resident to work together in a
recollection and data procees in the study bout
RDW(red blood cell distribution width) and
relation with the severity of endocarditis. we
worked successfully and the publication was in of
the journal of the cardiology Peruvian society.
We had a cordial relation durgin the processes
and we were very happy when we saw our work
in the journal .
16. Your colleague is abusing alcohol or drugs how would you
handle the situation
First decision is to avoid the damaged patient from him or her,
talk to my collegue about in order to help, but this causes of
subsutances abuse must be informed to inmediate chief and also
to the board in order to help the college and protect the patients
17. (A)Tell me about a clinical situation that didn't go as well as you
would have liked / (B)Tell me about a time when you handled a
stressful situation poorly
(A) At the beginning of the pandemic I was working in a
rural hospital I had a patient with heart failure and AF
with anticoagulation, the heart failure was compensated
, but the patient had a hematemesis and then aspiration
of the blood to her lungs , the oxygen saturation in 60%
I had to intubate and put then in the mechanical
ventilation, beavuse it was a rural hospital it didn’t have
the condition to manage this case at this moment . the
next step was refer to a another complex hospital but
for the pandemic I had many difficulties to made the
reference, I didn’t have enough tools to gave care to
this patient it was so frustraintng and my patient was
going worse she was referred until the 5 day of
intubation . unfortunately she developed multiorganic
failure and death in the 15 days of hospitalization
(B) During my first week of my cardiology trainnning I
recived the indication to retire a femoral catheter my
chief of resident gave me only verbal indications about
the procedure but I never performed this procedure
before . I retired the catheter alone and the patient had
a shock and bleeding trhoguth the femoral artery
Affortunately I can to talk other reisdnts and they helped
me at this moment . it was an experience that taught
me a lot about the necessity to pe4rforme d procedure
after see many times how to performed that and always
we need someone to assit if we performed invasive
procedures.
18. Tell me about a time when you became really angry over
situation at work
I remember durong the pandemic I worked in the ICU covid , I
had patient with the set in their ventilator in the volume mode and
high peak pressure around 50mmhg it is so high with the risk to
cause trauma in the lungs and I changed the modalitiy to
pressure mode and changed the parameters in the ventilator
during my medical round. The physician of the night changed the
parameters besides I explain my reasons and the patient
worsened and presented a pneumothorax. I had to talk with the
 chief of this ICU because my college caused damage in the
patient besides my advices.

19. Was there a time during rotations in which you didn't feel like part
of the team how did you handle the situation
Always I felt part of the team , but during my first rotation I had
many other observers from india and it situation was difficult to
underastand their accent at the beginning and I felt a little
frustration , but I put all my effort to understand their accent and
in the following days it was very good , during my next 3 weeks I
could make excellents friends learn about their culture and eat
their delicious foot .

18. Tell me about a time during rotations in which you went above
and beyond
During my rotation in CCU in Miami I had de opportunity to
contribute in help to my pstient , female 56 with heart attack post
cardiac catheterization the arteries were ok , but my patient had
a past medical history of dementia and pacemarker placed 12
years ago. My patient was going to be discharged, but I check
her medical record in detail and I could see and electrical defects
in her ekg and also I thought that my patient that came from
nursery home probably doesn’t have checks of her pacemarker. I
talked with the cardiology fellow about that and we performed the
interregoation and owe found that the battery was very low. The
patient underwent to change of the pacemarker generator the
next day and then go home.
I felt very confortable to participate actively in the process and
changed the course of the life of my patient .
18. Describe to me a time when you received an evaluation with
which you disagreed
------
19. Your senior resident insists on a treatment plan you feel may
harm the patient what do you do
The fist action is talking with seniors and show clinic evidence in
the current guidelines about the situation and explain my point of
view, In the case that my seniors doesn’t understand my position
I should talk with my attending and explain the case and show
the evidence in order to support my suggestions

23. Have a case ready to present: you need not and probably should
not choose the most difficult or challenging case you've
encountered instead choose a patient who made an impact on
you make sure you can answer the following questions:

o What challenges did the care of this patient present?

o What did you learn from the patient
 o Did it change the way you practice
o Did it lead you to see things differently helping a career
choice on highlight certain goals for you as a physician
o 1-2 min long
o Make sure you know all aspects of the case and also
the newest literature
o So prepare two cases outside of the interviewer
specialty

Specific program based

1. Why would you want to match at this program? / What do you
want to get out of our program? / Why should we hire you? What
will you bring to our program?
I consider me a good candidate for your program due to my pass
experience in residency gave me knowledge and skills that I can
contribute to your program and my futures co residents. I have
learned of my fails and now I know how to manage better my
time and work in more in learn how to do research. I am a self
motivated person and always I will try to improved myself .

2. Who among our faculty do you look forward to working with?

All the attending have a high reputation, but due to my
background I would like to work with dr xxx , a learn more about
cardiology or ICU
I owould like to do report of clinical cases, and also participate in
research.during my free time look the procedures in the cath lab
and learn the techniques to perform a cardiac percutaneous
intervencionism

>> Answer for the interviewr

- What changes or improvements do you foresee in the academic program

in the future
- Why did they come that person come to be part of that program?
- How does the program support diversity equity and inclusion?
- Do the graduates of the program light up in academia or community
practice after training?
- if they have materials or presentations if you sincerely want to know
more about those areas
- what are the mentorship processes here being they assigned to us?
- I would like to ask What leadership and volunteer opportunities are available for
residents to participate in the local community?
- What kind of mentorship program structure do you have in place is like
compulsory place something that you know residents have to go through or do
 you guys prefer other residents find their own mentor, how does it go? Does the
program facilitate in any way?
- How fellows ae prepared to pass the boards?
- New changes to program coming in the next 2-4 years?
- What is the interaction between faculties and residents?

- 3 qualities that describe myself: loyal, discipline, self-motivated. Other

youtuber said >>> passionate, outgoing, thorough/comprehensive,
cheerfull. Can I mention my family , my mentor , my friends blab la
Proactive, honest , responsible

END : thank so much for this opportunity I have a great time today and I hope that
we keep meeting and I get a chance to work with you and we would build a good
bond and we would be able to work very nicely for the next 3 years .

TIPS:
- you need to mentioned during your speech very specific words such as:
empathy, communication , team work, giving back to community,
- don’t forget hands action
- if you don’t know the answer: wow dr . XXX you hit me with a hard one there let
me ponder on that for a second. (SMILE, JOKE)

Webinar notes:
- An ethical dilemma can be in the pandemic I had to choose who patient
will live … it is the idea

My habilty in team work

My commimnet to do highest quality health care for my patinet

I review international guidelines updates

I watch videos a new developments in medicine
I read medical journals about new development in medicine
I talk to doctors who knows new developments in medicine
I read nrew reports in cardiology

I want ot become a resident in a hospital( or in a medical program)

I want to become a resident cardiologist in the us

I want to practice medicine in the us

I want to improve my clinical skills

What role your residents play in preventive medicine education ( in improving

communication eith the population)?

I love diagnosis and medical technology

Educating low education people is most challenging for me

My philososphy is give patient holistic assistant

I comunicate in depth to understand their needs and techniques.

The patient had lung complication .. the problem was preventable by lowing
the ventilar pressure
I explained what caused the problem and propuse solutions

Setting: Hospital Ward read aloud

GPT openai
 Doctor: You are speaking with the son/daughter of a patient (their father)
who was admitted yesterday due to unexplained severe swelling of the knee
and fever. Test results show that he has a staphylococcus aureus infection
(golden staph), likely contracted after hernia surgery he underwent one
week ago at the same hospital. · Explain the test results and the effect the
infection has had on their father (e.g. septic arthritis in the knee causing
swelling, endocarditis or inflammation of the inner surface of the heart which
led to fever). · Explain the possible cause (i.e. very common type of
bacteria, can enter the body after surgery via the wound). · Express your
regret about the situation and explain that all necessary measures were
taken to prevent infection. · Advise the carer about the first line of treatment
(antibiotics). Most staph infections will respond well to this. Notify the carer
that their father will need to be isolated to protect other patients. · Reassure
the carer that they will still be able to see their father, and the isolation is for
the welfare of other patients.