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S
easonal demand variations represent a
concerned with demand forecasting and the
central theme not only in the academic lit-
merits and pitfalls of the various techniques
erature on tourism, but also in the
associated with this task. To include all of this
domains of policy making and practical
work would increase the amount of material to
tourism management. The phenomenon and
be covered beyond what is possible in a single
the issues arising from it are well documented
article. It would also necessitate the incorpora-
and a plethora of studies has been devoted to
tion of a degree of technical detail that would
the topic. The first comprehensive study of
be inappropriate for a report that is aimed at a
tourism seasonality was published by BarOn
general audience. The subject of demand fore-
casting, therefore, is not covered here. Re-
search that is concerned predominantly with
*Correspondence to: E. E. Bischoff, European Business methods of collecting tourism demand data is
Management School, University of Wales Swansea,
Singleton Park, Swansea SA2 8PP, UK. also regarded as falling outside the scope of the
Email: n.koenig-lewis@swansea.ac.uk review.
Copyright © 2005 John Wiley & Sons, Ltd.
202 N. Koenig-Lewis and E.E. Bischoff
The paper is divided into eight sections. The or indirectly through the production and con-
next section looks briefly at the definitions of sumption decisions made by the agents of the
seasonality that have been used in the litera- economy. These decisions are influenced by the
ture. This is followed by a review of work on endowments, the expectations and the prefer-
the causes underlying seasonal demand varia- ences of the agents, and the production tech-
tions. The fourth section examines research on niques available in the economy’ (Hylleberg,
the impacts of seasonality and subdivides this 1992, p. 4).
into strands dealing with economic, ecological, There is no generally accepted definition of
socio-cultural and employment impacts. Work seasonality with reference to tourism. Butler
that has looked at tourism policy aspects of (1994, p. 332) explains seasonality as ‘a tempo-
seasonal demand fluctuations is reviewed in ral imbalance in the phenomenon of tourism,
the fifth section. Subsequently the paper con- [which] may be expressed in terms of dimen-
siders the consumer behaviour perspective of sions of such elements as numbers of visitors,
seasonality and summarises case study work expenditure of visitors, traffic on highways
aimed at market segmentation. The penulti- and other forms of transportation, employ-
mate section is concerned with approaches to ment, and admissions to attractions’. In Alloc’s
measuring demand seasonality and the paper (1994) view the most significant aspect of sea-
concludes with a brief summary of its findings. sonality is that it involves the concentration of
Obviously, there are other possible ways of tourist flows in relatively short periods of the
classifying the work that has been done and no year. This annual peaking of tourism activity
claim is made that the structure chosen for this during a few hectic weeks or months is likely
review is necessarily the most appropriate for to result in inefficiency within the industry and
every purpose. However, it is hoped that it will is a great burden on the physical and social
render its contents easily accessible for most resources of the destination area and therefore
readers, including those not familiar with the an important contributor to the carrying capac-
topic. ity problem (Mitchell and Murphy, 1991).
Hartmann (1986) not only refers to the an-
DEFINITIONS OF SEASONALITY nual peaking, but emphasises the reliable
recurrence of the tourist phenomenon in the
Seasonality, of course, exists not only in course of a year, which also might change over
tourism but also occurs in a wide range the years. A similar view is taken by BarOn
of other industrial and agricultural sectors. (1975), who defines seasonality as the effects
Kuznets (1933), for instance, studied the eco- occurring each year with more or less the same
nomic problem of seasonal variations, and timing and magnitude. It should be noted that
their statistical measurement, for four groups all these definitions stress that ‘the systematic
of industries and trade. He describes seasonal intra-year movement’ is one of the crucial ele-
variations as recurring changes in the rate of ments of seasonality and it is suggested that
activity attributable to the influence of climatic seasonality can be described as some sort of
and conventional seasons. pattern in the visits that reoccur every year.
A general definition of seasonal variations Hartmann (1986) argues that this reliable and
in business enterprises characterises these as predictable recurrence of tourists has formed
recurring movements in a time series during the economic base for the development of the
a particular time of the year (Moore, 1989). tourist industry and that tourism, therefore, is
Hylleberg (1992) points out that only a few naturally seasonal.
authors have given explicit consideration to a Most definitions and general concepts of
more precise definition. He not only describes seasonality describe the phenomenon only in
the phenomenon, but also includes the main general terms or relate to its causes. There is a
causes for general seasonal variations in his lack of quantifiable definitions stating when
definition: ‘Seasonality is the systematic, al- tourism seasonality occurs, how tourism
though not necessarily regular, intra-year seasons can be differentiated, and how sea-
movement caused by changes in the weather, sonality can be compared between different
the calendar, and timing of decisions, directly regions or years. Kuznets (1933) points out that
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
Seasonality Research 203
the annual recurrence and the limited duration Seasonality in tourism is caused by similar
of the swing (e.g. tourism peak season) distin- conditions. Several attempts to identify and
guish seasonal variations clearly from other classify the different causes of seasonality in
changes in a time series, such as trend, cyclical tourism can be found in the literature. Table 1
and random movements. An example of a presents an overview. It can be seen that
quantifiable definition of the appearance of natural and institutionalised factors are gener-
tourist seasons is given by Lim and McAleer ally recognised as the two major causes for
(2001a, p. 72), who define tourist seasons as tourism seasonality. BarOn (1975, p. 2), for
‘months for which the corresponding average instance, states that natural seasonality is
indices exceed 1.0, which means that the sea- related to the ‘considerable variations in the
sonal factors increase tourist numbers above climate throughout each year, in the hours of
the trend and cyclical components’. Different daylight and of sunshine, the minimum and
measures of seasonality have been proposed maximum temperatures, rainfall, snow etc.’.
in the academic literature, with no single, Natural seasonality has an impact upon so-
widely accepted, method. As has already been ciety to varying degrees, as the seasonal dif-
indicated, these are reviewed later in this ferences increase with the distance from the
paper. Equator (Hartmann, 1986; Butler, 1994). Prob-
lems caused by seasonality are therefore most
CAUSES OF SEASONALITY difficult to overcome at high-latitude destina-
tions, particularly in the peripheral regions
Even though the broad causes of seasonality in the Northern or Southern Hemispheres
are well known, it is often stressed that they (Lundtorp et al., 1999).
are not well understood. Hylleberg (1992), in a As the majority of outdoor tourism activities
paper on seasonality in general, groups the rely on natural ‘climate-dependent’ attrac-
basic causes into the three different categoriess tions, the extent of tourist activity in a natural
weather (e.g. temperature, hours of sunshine), area is dependent on weather and climate
calendar effects (e.g. timing of religious festi- (Smith, 1990). Destinations relying on predom-
vals such as Christmas, Easter, Eid or Vesak) inantly outdoor facilities are thus most likely
and timing decisions (e.g. school vacations, to experience a pronounced influence of
industry vacations, tax years, accounting natural seasonality on their tourism busi-
periods, dates for dividend and bonus pay- nesses. Examples are coastal resorts and coun-
ments, etc.). He points out that some causes are tryside attractions, where the actual pattern of
stable over long periods (e.g. the timing of tourist activities is strongly weather dependent
Christmas), some change at discrete intervals (Smith, 1990; Grant et al., 1997). Higham and
(e.g. vacations, tax years), some vary continu- Hinch (2002) point out that, even though
ously but predictably (e.g. the timing of Easter climate is particularly important in attracting
and Eid), whereas others are unpredictable visitors to Canada, it is often considered as a
(e.g. the weather). constraint to tourist development.
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
204 N. Koenig-Lewis and E.E. Bischoff
Hartmann (1986) takes the view that sea- human decisions that are often enshrined in
sonal variations caused by these natural legislation (Butler, 1994). BarOn (1975) points
factors are predictable as they are relatively out that these variations exist due to holidays
stable in a particular destination, and recur and other events at specific times of the year,
with only small changes. However, climatic such as Christmas, summer vacations of
changes, such as global warming, will in- schools, universities and work places. They
evitably have an effect on the natural season- thus reflect the social norms and practices of a
ality of tourism (Butler and Mao, 1997). Agnew society (Hinch and Hickey, 1996). Public holi-
and Viner (2001) review the potential impacts days are one of the most common forms
of global warming for 10 international tourist of institutionalised seasonality. Butler (1994)
destinations and emphasise that the trend remarks that public holidays used to be single
towards warmer temperatures will have major days, but these have been expanded into week-
consequences for the tourism industry, espe- ends and have become longer breaks, with an
cially for regions where outdoor recreations increasing importance for the tourism indus-
are important. Examples of serious impacts try. It is important to point out that some
include rising sea levels, with a loss of sand on public holidays, such as Easter or Eid, have
beaches, disappearance of wetlands, with a variable dates and therefore may cause differ-
loss of ecological diversity, flooding, changed ing effects on certain months from year to year
migration patterns for animals and birds, an (BarOn, 1975). There are also certain events
increased risk of forest and heathland fires, that recur regularly over a period — such as
with the closure of large areas for summer vis- festivals, celebrations or sports events in spe-
itors or the shortening/loss of the skiing cific destinations (e.g. the Olympic Games) —
season, especially in low-level ski resorts which have an influence on the seasonality in
(Smith, 1990). Domestic holiday makers are particular years (Frechtling, 2001).
influenced by short-term weather fluctuations School and industrial holidays, however, are
(Agnew and Viner, 2001). Northern Hemi- of greater relevance for tourism seasonality
sphere tourist destinations may therefore than public holidays. The scheduling of school
benefit, in the short term, from warmer tem- holidays during the summer was originally
peratures during the summer months, as these based on the need for children and students to
encourage many visitors to favour domestic assist with busy agricultural periods (Butler,
tourism destinations over exotic or Mediter- 1994). Even though this is no longer a signifi-
ranean destinations. Giles and Perry (1998) cant factor in many countries, the tradition of
conclude that the unusually high summer tem- the summer family holiday, together with the
peratures in 1995 in the UK were a major con- pleasant weather during the summer months,
tributor to the high number of domestic are the main reasons for the regular peaking of
tourists, which provided a boost to British tourist activities during that season (Butler,
seaside resorts. They also point out that 1994; Hinch and Jackson, 2000). Butler (1994)
warmer temperatures in the UK will, in the argues that the traditional long summer school
long-term, not only mean a more favourable holidays remain the largest single impediment
climate for tourism in general, but also greater to reducing seasonality. Work holidays also
potentials for an extension of the holiday influence the acuteness of the seasonal peaking
season and for spontaneous out-of-season of the tourist activities, especially since the
short breaks, which are most affected by introduction of paid holidays and the closure
climate-related factors. The trend towards of some industrial sectors for one or two weeks
warmer weather might cause a shift in the during the summer months. This is particu-
attractiveness of tourist destinations around larly apparent in France, where 20% of the
the globe (Agnew and Viner, 2001). Smith population take to the roads during the first
(1990), therefore, argues that climatic change weekend of August (Murphy, 1985). The
will make some revision of tourist seasons ageing of the population may, in the long-term,
necessary. change seasonal patterns considerably because
The term institutionalised seasonality refers the elderly population is less constricted in the
to traditional temporal variations formed by timing of their holidays (Butler and Mao,
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
Seasonality Research 205
1997). BarOn (1975) also draws attention to the year. Leisure tourism is mostly concentrated
effects of sociological and economic events on on weekends, especially in the shoulder and
seasonality, such as the difference in the prices off-peak seasons. As weekends are not distrib-
for tourism services and air fares during dif- uted equally throughout the months or the
ferent seasons, or reduced price sales in shops years they can influence tourism statistics.
after Christmas. These events can either in- Frechtling (2001) points out that the normal
crease or decrease the seasonal concentration pattern is for a month to have four weekends
of tourist activities. and that two or three months in a year will
Butler (1994) suggests that social pressure have five weekends. The years 1995, 2003, 2005
or fashion, the sporting season, and and 2011 had, however, or will have, four
tradition/inertia are significant additional months with five weekends and the year 2000
causes of seasonality. More specifically, he was unique in having five months which had
refers to the social pressure to participate in five full weekends in a total of 53 complete
specific activities at certain destinations at par- weekends (Frechtling, 2001). These calendar
ticular times of the year. This includes socialis- effects would suggest that seasonality should
ing in some capitals at certain times, breaks at be evaluated on the basis of weekly rather than
spas or spending the winter season at certain monthly data.
fashionable destinations. Examples under the Table 2 presents the five main causes of sea-
heading of sports include the hunting season sonality, as identified by Frechtling (2001) and
and those involving skiing, surfing or golf. Baum (1998). As Butler and Mao (1997) empha-
These activities require a combination of cli- sise, however, tourism seasonality involves not
matic and physical factors, along with the nec- only a temporal variance, but also a spatial
essary infrastructure. The point about tradition component. Lundtorp et al. (1999) point out
and inertia is a reference to the fact that ‘. . . that little research has been done about which
many people take holidays at peak seasons is the more important, the desire to travel at
because they have always done so, and old certain times of the year or the restrictions, e.g.
habits tend to die hard.’ (Butler, 1994, p. 333f). that tourists have to travel in the peak season
Calendar effects have been identified as owing to the fixed school holidays of their chil-
another important aspect (Frechtling, 2001). dren. Even though the main vacation period
Such effects may, for instance, be due to the may still be fixed to some extent for the major-
variability of the number of days in a month ity of travellers today, the destination is mostly
— i.e. the fact that February usually has only optional (Hartmann, 1986). Therefore, the
28 days and therefore is often the ‘low month’ causes of seasonality can be differentiated into
in many tourism series — or to the number of push- and pull-factors (Lundtorp et al., 1999),
weekends in the month, quarter, season or as illustrated in Figure 1.
Table 2. Causes of seasonality in tourism demand. Source: Frechtling (2001), italicised material has been
added from Baum (1998)
Causes of seasonality Tourism examples
Climate/weather Summer vacations, snow skiing, fall foliage tours, popularity of tropical
destinations in the winter, cruise line departures, ocean resort demand,
transport access
Social customs/holidays Christmas/New Year holidays, school breaks, industrial holidays or ‘fortnights’,
travel to visit friends and relatives, fairs and festivals, religious observances,
pilgrimages
Business customs Conventions and trade shows, government assemblies, political campaign
tours, sports events
Calendar effects Number of days in the month; number of weekends in the month, quarter,
season or year, date of Easter
Supply side constraints Availability of labour (school holidays, competition from other sectors, i.e.
agriculture); alternative use of facilities (schools to hotels)
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
206 N. Koenig-Lewis and E.E. Bischoff
Push-Factors
∑ institutional (holidays,…)
∑ calendar (Easter, public holidays) Receiving
∑ inertia and tradition Generating Area Area
∑ social pressure and fashion
∑ access (transport costs, time)
∑ climate in generating area
Pull-Factors
∑ climate in receiving area
Generating Receiving Area
∑ sporting season (hunting,
Area fishing, golfing, skiing)
∑ events
Figure 1. Push and pull factors causing seasonality in the tourist destination
(source: based on Lundtorp et al., 1999).
Butler and Mao (1997) stress that the push- preferences) and structural constraints (e.g.
and pull-factors are not independent of one institutional factors). It is assumed that these
another and that they interact. They also factors are taken into account in a hierarchical
emphasise that the physical factors and climate way as part of the decision-making process of
in the receiving area are the foundations for the an individual regarding the timing and desti-
‘true tourism seasons’ and that the temporal nation of the holiday. The non-hierarchical
distribution of religious, cultural, ethnic, and leisure constraints framework explores season-
social events and activities in a destination pro- ality using qualitative methods. Such models
foundly influence the number and characteris- can be helpful both in the design of question-
tics of visitors. In order to tackle the seasonality naires and in the development of guidelines
problem efficiently in a destination it is there- for in-depth interviews.
fore important to realise where seasonality is Rosello et al. (2003) analyse the causes of sea-
generated. As pointed out in many studies, sonality from a macroperspective at a nation-
however, even though the tourist industry has al level. They investigate the relationship
made considerable efforts to modify seasonal between the ‘Gini coefficient’, a common
patterns there has been much less effort placed measure of temporal variations, and a set of
on understanding the fundamental causes of economic indicators, i.e. GDP, relative prices,
seasonality (Hinch et al., 2001). national exchange rate and the consumer price
There are only a few case-oriented studies index using data of the Balearics and its most
that examine the causes of seasonality in any important markets, the UK and Germany. The
detail. Hinch and Jackson (2000) and Hinch study found evidence that, with increased
et al. (2001) explore attitudes towards visits to income and lower relative prices, people tend
Fort Edmonton Park, Canada. They adopt a to separate their holidays during the year, thus
‘theoretical leisure constraints’ research frame- reducing seasonal concentration, whilst a fa-
work. Two alternative leisure constraints vourable exchange rate tends to increase sea-
models are discussed — the hierarchical and sonality because tourists prefer to take their
the non-hierarchical models. The hierarchical holidays in the peak season.
model differentiates between general attitudes Butler and Mao (1997) put forward a model
and motivations, intrapersonal (seasonal travel of the interactions between different factors.
preferences, e.g. natural factors), interpersonal Figure 2 reproduces their model, which por-
(e.g. companions with similar seasonal travel trays that seasonal variations are a result of the
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
Seasonality Research 207
Modifying Process
Differential pricing
Create new attractions & events
Market diversification
Tourism
Seasonality
Figure 2. The mechanism of tourism seasonality (source: Butler and Mao, 1997).
generating process, the receiving process, the sonal and that tourist destinations supported
modifying process and their interactions. It is by large urban centres, due to a more diversi-
claimed that these interactions have two policy fied demand, experience a less pronounced
implications: diversified multiple attractions degree of seasonality. As Murphy (1985) high-
and seasonalised pricing, both of which will be lights, however, this does not imply that urban
examined later. destinations face only negligible seasonal vari-
ations in demand. London, a destination with
IMPACTS OF SEASONALITY all-weather attractions and year-round events,
for example, still records a summer peaking
Just as the causes of seasonality are diverse and and a winter low, caused especially by the high
complex, so are its impacts. Research on the number of overseas visitors during the sum-
effects of seasonality represents a major focus mer months.
of the literature. According to Wall and Yan The majority of the academic literature
(2003) it is likely that the impacts have become dealing with the issue of seasonality identifies
greater with the growth of mass tourism. This these systematic demand fluctuations as a
is due to the fact that the number of enterprises problem, which has to be overcome or, at least,
depending on tourism has increased and modified and reduced in effect (Butler, 1994).
tourism businesses have expanded in size, and BarOn (1975) refers to the social and personal
thus the ability to adapt to changes in demand costs of seasonality, such as lower quality stan-
has been reduced. Wall and Yan (2003) point dards of service in the peak months and over-
out that a thorough analysis of demand fluc- crowding at beaches and airports, as ‘seasonal
tuations and their impacts can highlight profit loss’. There are, however, also voices arguing
opportunities, in addition to pinpointing ways that seasonality in tourism has advantages,
of minimising losses. especially when an ecological and socio-
The impacts of seasonality vary consider- cultural perspective is taken, as the off-peak
ably with the location of the destination and season provides a time to recover (Higham and
the location of the tourism enterprises within Hinch, 2002). Hartmann (1986, p. 31), at least
a destination, reflecting in part the variety of partially, supports this view by stating that ‘it
physical conditions and the nature of the would be wrong to evaluate tourist seasonal-
attractions (Baum and Hagen, 1999). The WTO ity in economic terms only and to isolate a
(1984), for instance, states that the most spe- regional tourist service system from its social
cialised destinations are usually the most sea- environment and its ecological base’.
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
208 N. Koenig-Lewis and E.E. Bischoff
sonality and points out that the wider the applied to examine the impact of any such
product/market mix of an area or sector, the events. It might therefore be of use in evaluat-
lower its seasonality. ing the potential effectiveness of introducing a
Events and festivals are, by far, the most new event. The development of wet-weather
common single strategy to combat seasonality facilities, diversified multiple attractions and
(Getz, 1991; Baum, 1998). These can either be resorts can also help to provide a strong year-
traditional or artificially created events, round offer. Butler (1994) stresses that these
designed specially to attract visitors in the off- product development strategies must be
peak season. Examples of the latter are the placed within the context of the overall devel-
Oktoberfest in Munich, Germany, which even opment strategy so that the new products com-
created a ‘mini-season’ of its own, and the plement and support one another.
famous illuminations provided at the seaside Baum and Hagen (1999) discuss the identifi-
resort Blackpool during the month of October cation of new market segments as another
(Murphy, 1985; Allock, 1994). Events and festi- strategy to increase demand outside the peak
vals can also be launched in the main season season. New or alternative sources of demand
and moved to shoulder or off-peak periods for existing products and facilities include, for
when they become more popular with a well- example, senior citizens, business travellers,
established clientele (Baum, 1998). Brännäs incentive and conference market travellers,
and Nordström (2002) present an approach for short break holidaymakers and affinity
evaluating the effects of festivals. Econometric groups, as these are most able and willing to
models are used to examine the impact of fes- travel in the shoulder or off-peak seasons
tivals and special events on tourist accommo- (McEnnif, 1992).
dation, for two large Swedish festivals held in Figure 3 provides a summary of the differ-
August. The models incorporate spare capaci- ent demand and supply strategies required to
ties, displacement effects and the costs to the attract visitors in the off-peak season, together
visitors. It was found that the festivals had a with the constraints which have a bearing on
positive net effect, as average visitors stayed the success of these strategies. As this illus-
longer during festival periods. Even though trates, alternative packaging, presentation,
the festivals were not used to lengthen the promotion, distribution and pricing all play an
season in this case, the approach can be important role in attracting off-peak season
Demand Supply
Clientele Products
households without children health-related
longhaul travellers sports/activity
senior citizens culture/heritage
affinity groups special interest
incentive travellers conference
conference delegates indoor resorts
Holiday Packages
reflecting consideration of pricing,
quality and promotional components
Constraints Constraints
school holidays weather
work holidays ‘buzz’ of crowded resorts
weather lower prices
tradition increased costs
insufficient information closure of other attractions
negative imagery
Figure 3. Demand and supply elements of tourism seasonality (source: Fitzpatrick Associates, 1993).
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
212 N. Koenig-Lewis and E.E. Bischoff
visitors. Examples include special interest Strategies can include an increase in prices or
weekends, getaway breaks, health, sport and the introduction of entrance fees to protected
activity based holidays, culture and heritage areas (Weaver and Oppermann, 2000).
tourism or educational tours. Grant et al. (1997)
emphasise in this connection that the costs of
Redistribute demand
special offers must not compromise the quality
or the product image. BarOn (1975) also high- Redistribution of demand includes, on the one
lights the dangers in promoting off-peak sea- hand, the transfer of demand from time of
son tourism on the basis of the image of a excess use to times of low demand and, on the
destination, as some travellers might be disap- other hand, the spatial spreading of demand at
pointed as a result of poor weather, insufficient peak times. Seasonalised pricing is practised
entertainment, closed attractions and facilities, widely to improve the temporal spreading of
inadequate food or unsatisfactory service in tourism demand and off-peak season perfor-
hotels as a result of cost cutting. mance (Butler and Mao, 1997). The degree of
Baum (1998) points out that close co- success of these pricing policies, however, has
ordination between all public and private been drawn into question, as price cuts cannot
sector bodies and operators, working together be very large if profitability is to be maintained
at all levels, is essential to overcome some of (Mathieson and Wall, 1982).
the effects of seasonality. The following poli- Batchelor (2000) discusses the positive and
cies, directed towards the commercial sector, negative effects of the staggering of school hol-
have been suggested at a national level: ‘incen- idays over a longer period, such as a change in
tives for development of off-peak season the UK from the traditional three-term year
products; marketing subsidies for all-season to a five-term year. He also analyses already
products or for all-season client markets; pro- successful implementations of geographical
viding information to operators on products, staggering of holidays in other European
potential off-season clientele groups or on pro- countries. It is interesting to note that the
motional strategies; co-ordinating co-operation spreading of domestic holidays into off-peak
across tourism sub-sectors to facilitate the season and shoulder periods is most evident in
development and marketing of attractive those EU countries where school holidays are
off-season packages; and encouraging attrac- staggered or where other flexibilities are intro-
tions and other tourism products to remain duced into the system (Fitzpatrick Associates,
open during the shoulder and off-season’ 1993).
(Fitzpatrick Associates, 1993, p. 49). Spatial redistribution of demand at peak
It should be noted that the effects of strate- times can also reduce the negative impacts of
gies to increase the number of tourists in the overcrowding. Strategies include better visitor
off-peak periods, even where they have suc- management techniques and more efficient
ceeded in doing so, have not always been pos- transport arrangements, including developing
itive. At some destinations this has actually led and publishing of alternative routes to holiday
to an increased acuteness of seasonal concen- destinations or the promotion of alternative
tration, as the efforts made to attract tourists in transport possibilities (Fitzpatrick Associates,
the off-peak season also increased the number 1993). Allock (1994) suggests the development
of peak season visitors (Netherlands Ministerie of ‘circuits’ of attractions, twin attractions or
van Economische Zaken, 1991). two-centre holidays, e.g. one week spent at the
seaside and one week in the countryside to
spread tourists away from congested or eco-
Reduce demand in the peak season
logically sensitive areas.
Reductions in demand can be necessary if the
number of tourists exceeds the capacities,
Increase supply in the peak season
resulting in reduced visitor satisfaction and
low-quality services. Such measures are re- Weaver and Oppermann (2000) comment on
quired especially when the negative impacts ways of expanding the current capacity as a
considerably outweigh the positive effects. means for dealing with high peak-season
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
Seasonality Research 213
demand. This might, for instance, take the modation and facilities to the requirements of
form of creating new facilities or utilising business tourists.
external resources on a temporary basis. There
are obvious dangers if such measures are con- CASE STUDIES OF TOURIST ATTITUDES
sidered in isolation from other developments,
as the increased supply might result in A considerable number of studies are available
an overloading at other existing facilities which examine the motivations and behaviour
(Mathieson and Wall, 1982). It also has to be of tourists in different seasons of the year. Most
borne in mind that, if the capacity is expanded of these focus on a particular tourist attraction
on a permanent basis, this strategy can lead to or region, and the results are based primarily
an increased problem of underutilisation of on data gathered from questionnaires, per-
facilities in the off-peak periods. sonal interviews or focus groups. Insights into
Grant et al. (1997) note that destinations with the seasonal behaviour of tourists, e.g. motiva-
a flexible and cost-effective infrastructure are tions, as well as the types of attractions and
able to cope with peaks without requir- activities in which they are interested, are
ing expensive year-round maintenance. For essential for successful product modifications
example, temporary coach parking areas and and market diversifications aimed at increas-
the alternative utilisation of tourist facilities ing the length of the season.
outside the main season, such as the use O’Driscoll (1985) studies the possibilities of
of tourist information centres as business in- increasing off-peak holiday travel from the
formation centres, enables costs to be cut USA to Europe by examining data from ap-
considerably. proximately 1000 telephone interviews. The
products and marketing strategies that could
maximise such off-peak travel are discussed.
Reduce supply
Calantone and Johar (1984) analyse the influ-
Another strategy to reduce the underutilisa- ence of different factors in the choice of activi-
tion of resources and facilities is the closure of ties in different seasons. The data came from a
parts of the tourism enterprise in the low questionnaire survey involving 1500 respon-
season. This radical measure for reducing costs dents, which was conducted in Massachusetts,
is generally employed only when it is not pos- USA. A factor/cluster analysis was used to
sible to increase demand outside the peak segment the visitor market according to the
season substantially (Weaver and Oppermann, benefits sought (e.g. nature, attractions). It was
2000). Restricted supply of tourist facilities, or found that travellers seek different benefits at
services, can help to reduce overcrowding at different times of the year. The implications of
peak times and to redistribute excess demand these results for product development and
throughout the season. However, Yacoumis marketing the destination are discussed.
(1980) points out that restrictions of supply, Several other case studies deal with destina-
e.g. limited room capacity, entail a slower rate tions in the USA. Manning and Powers (1984)
of growth for the whole industry. Mathieson study the visitor reactions to specific manage-
and Wall (1982) state that even though this ment strategies aimed at redistributing
strategy may cause dissatisfaction for those demand through the year, such as differential
tourists unable to use facilities, it ensures that fees or the altering of opening and closing
those tourists whose demands are met receive dates. A survey of 617 campers in Vermont
high quality products. State Park formed the basis for the analysis. It
was found that a variety of strategies could be
effective and that individual groups of visitors
Redistribute or restructure supply
could be targeted. The potential value of price
If the existing product is no longer suited to the reductions in attracting visitors during the low
original demand, product diversification can season is emphasised and potential target
help to attract different consumer segments markets are identified. Bonn et al. (1992) ex-
(Weaver and Oppermann, 2000). This includes, amine seasonal differences in coastal resort
for example, the adaptation of hotel accom- visitors to Hilton Head Island in South
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
214 N. Koenig-Lewis and E.E. Bischoff
Carolina. The length of stay in conjunction tify a range of products which visitors seek
with the accommodation type, the trip origin during different times of the year. It was found
and factors influencing the decision to visit are that, for example, packaging of accommoda-
identified as the most useful factors for a seg- tion offers are critical, especially for the short
mentation of the visitor market by seasonality. break market. Value for money was also high-
Spotts and Mahoney (1993) investigate differ- lighted as an important aspect. Furthermore,
ences in the characteristics between autumn the work suggested that simple short-term
and summer tourists in Michigan’s Upper promotion of off-peak season products might
Peninsula on the basis of approximately 3800 not always be enough and that investments
interviews carried out during 1984. A cluster in new facilities might be needed to attract
analysis is applied to segment the autumn different markets (Scottish Tourist Board,
tourists, based on their participation in recre- 2000a).
ation activities, and possible marketing strate- Some studies found that the destinations
gies are discussed. examined had little potential for a successful
Owens (1994) examines the all-season resort lengthening of the summer season. Lundtorp
sector in Canada in order to determine its et al. (1999), for example, analyse the possibil-
overall competitive position. A survey of ities of expanding the season in the Danish
Canadian and comparable USA all-season Baltic Island of Bornholm. Over 3000 depart-
resorts, as well as a survey of a small sample ing visitors were interviewed in 1995 and 1996.
of visitors in Canadian ski resorts, were carried It is concluded that there are no realistic possi-
out for the study. The guest profiles for the bilities for increasing the off-peak season,
Canadian resorts are compared and associated or indeed the shoulder season, market by
marketing opportunities discussed. In another developing more activities and attractions.
study conducted in Canada, Hickey et al. Campbell (1995) looks at the perceived barri-
(2001) explore attitudes towards visiting Fort ers to off-peak season development in the
Edmonton. In a survey of 118 park visitors and Highlands and Islands of Scotland. He exam-
follow-up interviews with a small subset of ines the attitudes of hoteliers in particular and
these they attempt to identify how natural and concludes that climatic factors and low foreign
institutional variables are related to the visit in holiday prices are regarded as substantial
a particular season. impediments.
Commons and Page (2001) examine the pro-
blem of seasonality in peripheral destinations MEASURING SEASONALITY
in Northland, New Zealand. The issues affect- IN TOURISM DEMAND
ing tourism development in the region are dis-
cussed and the characteristics of Northland’s The ability to quantify the degree of seasonal-
main domestic market are analysed using the ity and other seasonality-related characteristics
results of a postal survey of 516 Auckland res- of an observed demand pattern is clearly an
idents. The implications for the tourism indus- important prerequisite for much of the applied
try in addressing the seasonality problem in work in this area. However, relatively few
the domestic market are discussed. authors have closely examined ways of quan-
A number of studies have also been con- tifying and comparing empirical patterns.
ducted in Scotland, where a ‘Seasonality Most of the research has been focused on lon-
Working Group’ was established by the tourist gitudinal studies involving time-series decom-
board as long ago as 1984. This group devel- position, with the modelling effort being
oped, for example, an ‘Autumn Gold’ cam- aimed primarily at obtaining seasonally ad-
paign in 1996 to try to encourage visitors justed data. In general, seasonal factors are
to come to Scotland in the quieter months computed in the first step of the analysis and
of October and November (Scottish Tourist these are then compared using a variety of
Board, 2000b). Studies initiated by the group measures for the acuteness of the seasonal
examine the motivations of visitors to Scotland variations.
at different times of the year, analyse the pos- Of these studies, the majority have been con-
sibilities for lengthening the season and iden- ducted in the context of international tourism.
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
Seasonality Research 215
The most well-known example is the compre- measure seasonality, changes in the pattern, or
hensive study by BarOn (1975), which analy- the causal factors involved are affected by the
ses the seasonal pattern of tourist arrivals at way in which the seasonal factors are mod-
borders for 16 different countries over a 17- elled. Thus, in addition to the traditional
year time frame. Average monthly seasonal analysis of seasonal factors outlined above,
factors are estimated using the moving several decomposition models incorporating
average approach. Several static measures, either deterministic or stochastic seasonal
such as the ‘Seasonal Range’ (difference be- effects are presented and compared. A similar
tween highest and lowest monthly indices), approach is taken by Sørensen (1999) who
the ‘Seasonality Ratio’ (highest seasonal value examines regional differences in the seasonal
divided by lowest) and the ‘Peak Seasonal concentration of tourists in the hotel sector in
Factor’ (highest monthly seasonal factor), are Denmark. He tests the hypothesis that the
then applied to compare the seasonal factors nature of the seasonal process has become
obtained. A similar approach is taken by more stochastic and uses a univariate stochas-
Yacoumis (1980), who examines the seasonal tic econometric approach to model the season-
pattern of foreign tourist arrivals in Sri Lanka. ality of hotel nights in Denmark, by county
Sutcliffe and Sinclair (1980) further develop the and nationality, between 1970 and 1996. Other
seasonal decomposition approach to identify approaches include that of Coenders et al.
‘changes in the pattern’ and ‘pure changes in (2001), who examine the effects of differ-
the level of seasonality’ (i.e. amplification of ent characteristics of holiday hotels on the
the existing seasonal pattern) in tourist arrivals monthly price in the sun and beach segment
in Spain over the period 1951 to 1976. Other for the Spanish continental Mediterranean
examples are the studies by Drakatos (1987) coast. Random-effect models are used to study
and by Donatos and Zairis (1991) who derive the peak level and seasonality of hotel prices
seasonal factors for different nationalities of and their predictors. Several other studies have
visitors to Greece from 12-month moving focused on hotel capacity utilisation levels and
averages. Various statistical notions, such as the factors which may explain the observed
the ‘Coefficients of Variability’, ‘Coefficient of variations in occupancy levels (Jeffrey and
Variation’, ‘Concentration Indices’, ‘Ampli- Barden, 1999; Campbell, 1995). The majority
tude Ratios’ and ‘Similarity Indices’, are of these are based on variants of principal
applied to compare the acuteness of seasonal- components analysis. Koenig and Bischoff
ity for different regions. Wall and Yan (2003) (2004a,b) provide recent reviews of this
use a classic time-series approach to identify work as well as some extensions to the basic
the structure, characteristics and intensity of methodology.
temporal fluctuations in China’s international As highlighted at the beginning, this paper
visitor arrivals from 1980 to 1998. Seasonal does not attempt to review progress in the area
variations are examined using monthly ratios of demand forecasting. The boundary between
(number of visitors for each month in a year forecasting approaches and quantitative
divided by the average monthly numbers of models and methods aimed at analysing sea-
visitors for that year) along with their devia- sonality, however, is not a clear-cut one.
tions and the ‘Seasonal Index’. Some studies Several papers have put forward sophisticated
using a similar approach have been conducted methods for modelling tourism seasonality
at a national level. Wilton and Wirjanto (1998), with the aim of improving forecasting models.
for example, estimate the magnitude of the Goh and Law (2002), Gustavsson and
seasonal factors for 113 national tourism indi- Nordström (2001) and Kim and Moosa (2001),
cators over the period 1986 to 1997. for instance, examine the effect of different
At a sectoral level, such work has largely specifications of seasonality on forecasting per-
focused on the accommodation sector. formance. Kulendran (1996) and Kulendran
Grainger and Judge (1996), for example, and King (1997) compare a number of fore-
analyse the changing patterns of seasonality in casting models in the context of predicting
hotel arrivals in Portsmouth for the period quarterly international tourist flows into
1987 to 1994. They stress that attempts to Australia from major tourist markets. They
Copyright © 2005 John Wiley & Sons, Ltd. Int. J. Tourism Res. 7, 201–219 (2005)
216 N. Koenig-Lewis and E.E. Bischoff
implications for Northern Hemisphere desti- Baum T. 1998. Responding to seasonality in periph-
nations of festivals such as the Chinese New eral destinations. In Insights — Tourism Intelli-
Year would seem to represent a particularly gence Papers. British Tourist Authority, English
interesting area of future research. Developing Tourist Board: London; A107–115.
more satisfactory models of the interaction Baum T. 1999. Seasonality in tourism: understand-
ing the challenges — Introduction. Tourism Eco-
between the push and pull factors that govern
nomics, Special Edition on Seasonality in Tourism
consumer behaviour is another obvious, and 5(1): 5–8.
possibly very rewarding, avenue for research. Baum T, Hagen L. 1999. Responses to seasonality:
A concrete example of a worthwhile topic in the experiences of peripheral destinations. Inter-
this area are the effects that recent changes to national Journal of Tourism Research 1(5): 299–312.
the patterns of school vacations in several Baum T, Lundtorp S. 2001. Seasonality in tourism:
countries have had on the intensity of seasonal an introduction. In Seasonality in Tourism, Baum T,
demand variations. Moreover, the concepts Lundtorp S, (eds). Pergamon: Oxford; 1–4.
and methods used for quantifying seasonality Bonn MA, Furr HL, Uysal M. 1992. Seasonal varia-
deserve closer attention — indeed there are tions of coastal resort visitors: Hilton Head
many aspects of the subject where adopting a Island. Journal of Travel Research 31(1): 50–56.
Brännäs K, Nordström J. 2002. Tourist Accommoda-
more quantitative perspective might lead to
tion Effects of Festivals. Umea Economic Studies
significant progress. No. 580, Department of Economics, Umea Uni-
versity: Umea.
Butler RW. 1994. Seasonality in tourism: issues and
ACKNOWLEDGEMENTS problems. In Tourism: the State of the Art, Seaton
AV (ed.). Wiley: Chichester; 332–339.
The authors gratefully acknowledge the finan- Butler RW, Mao B. 1997. Seasonality in tourism:
cial assistance provided by the David and problems and measurement. In Quality Manage-
Christopher Lewis Foundation. ment in Urban Tourism, Murphy P (ed.). Wiley:
Chichester; 9–23.
Calantone R, Johar JS. 1984. Seasonal segmentation
of the tourism market using a benefit segmenta-
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