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<COMPANY OR PROJECT LOGO>

<PROJECT NAME>
<PROJECT REFERENCE>

USER ACCEPTANCE REPORT

VERSION <1.0>

<DD/MM/YYYY>
DOCUMENT CONTROL

DOCUMENT INFORMATION

Information

Document Id [Document Management System #]

Document Owner [Owner Name]

Issue Date [Date]

Last Saved Date [Date]

File Name [Name]

DOCUMENT HISTORY

Version Issue Date Changes

[1.0] [Date] [Section, Page(s) and Text Revised]

CONTENTS
<PROJECT NAME> ................................................................................................................................................. I

<PROJECT REFERENCE> ........................................................................................................................................ I

USER ACCEPTANCE REPORT ............................................................................................................. I

Version <1.0> ................................................................................................................................................. i

<dd/mm/yyyy> ................................................................................................................................................ i

DOCUMENT CONTROL................................................................................................................................ 1
DOCUMENT INFORMATION ...................................................................................................................................... 1

DOCUMENT HISTORY ............................................................................................................................................. 1

TEMPLATE GUIDE ...................................................................................................................................... 3

PROJECT DELIVERABLE AND ACCEPTANCE CRITERIA VALIDATION ......................................... 4

OUTSTANDING ISSUES AND RESOLUTION PLAN ............................................................................ 5

ACCEPTANCE SIGNATURES ............................................................................................................... 6

DOWNLOAD MORE PROJECT TEMPLATES ................................................................................................... 7
D

TEMPLATE GUIDE
How to use this template

This is a guide to the common sections included in a User Acceptance Report. Sections may be
added, removed, or amended to suit your project. Example tables have been added (where relevant)
these are just a suggestion; you may decide to format these sections differently.

Text in Blue italics is designed to assist you in completing the template. Delete this text before sharing
the final document.

Example entries are provided in some places. This text is show in Red.
PROJECT DELIVERABLE AND ACCEPTANCE CRITERIA VALIDATION
<Use this table to list the project's deliverables specified in the Project Scope Statement, as well as
their user acceptance criteria. In the column on the right, you can check off whether each part of the
acceptance criteria has been met according to user feedback.>

Deliverable Acceptance Criteria Results of the evaluation

Sales DB Install & default configuration of Sales UAT completed. 3 defects of High
DB on 30 salesforce laptops. priority identified. Work arounds are in
place for all.
Confirmed login of 100% salesforce.
OUTSTANDING ISSUES AND RESOLUTION PLAN
<List each issue found and include a plan to resolve it, with a due date.>

ISSUE CATEGORY PLAN TO RESOLVE DEADLINE TO CLOSE

OR RESOLVE

Missing field for High Sys Admin to add field post go- Within 7 days of go live.
Customer contract live.
end date

Add item to High Sys Admin to add item post go- Within 2 weeks of go
dropdown ID 21 live. live.

Add free text field for High Completed. Completed.

‘notes’ on customer
record.
ACCEPTANCE SIGNATURES
<The signatures below confirm that the deliverables described in the section ‘Project Deliverables and
Acceptance Criteria Validation’ are acceptable and can be considered complete.>

The undersigned approve these deliverables and agree to the resolution plan for any outstanding
issues as described in ‘Outstanding Issues and Resolution Plan’ above.

POSITION/TITLE SIGNATURE/PRINTED NAME DATE

Customer Project Manager

Customer Project Sponsor

Supplier Project Manager

Supplier Project Sponsor

[Another]

[Another]
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