Position description

Title Project Manager –Mental Health Services for Older Adults

Department Specialty Medicine and Health of Older People
Location Waitematā District sites
Reports to (title) General Manager Specialty Medicine and Health of Older People
Direct reports Nil
Date January 2024
Key Relationships Internal
Provider services and related support services; Steering Committees; Key Stakeholders;
Business and Clinical units, Facilities

External
HealthAlliance staff; Contractors; Suppliers

Our Purpose, Values and Standards

At the heart of Te Whatu Ora Waitematā is our promise of ‘best care for everyone’. This promise statement is the articulation
of our three-fold purpose to:
1. promote wellness,
2. prevent, cure and ameliorate ill health and
3. relieve the suffering of those entrusted to our care.
At the heart of our values is the need for all of us to reflect on the intrinsic dignity of every single person that enters our care.
It is a privilege to be able to care for patients, whānau and our community, a privilege that is sometimes overlooked in our
day to day work. Our standards and behaviours serve as a reminder to us all about how we are with our patients and with
each other.

Purpose of the role

 Provide project leadership and management to enable a successful transition of MHSOA from SMHOP to SMHAS.

Te Whatu Ora Waitematā – Project Manager MHSOA Position Description

Approved by Karen Hellesoe, Interim General Manager Specialty Medicine and Health of Older People
Page 1
 Position description

Key Tasks Expected Outcomes

Provide project  Act as the primary contact for the service for all matters pertaining to the project, ensuring that
management, appropriate parties are consulted on key decisions.
leadership, advice &  Ensure that activities and resources are effectively managed to meet agreed timeframes.
support to the General  Effectively manage scope, actions; tasks, change requests, ensuring that documentation is
Manager SMHOP to maintained and that significant changes and issues are escalated as required.
support the successful
transition of the service
from SMHOP division to
SMHAS division
 Develop the required documentation relating to assigned responsible areas, which may
include business cases, project briefs, models of care, functional/design briefs, stakeholder
and impact analyses, issues and risk registers, communication plans, work stream checklists,
Documentation
commissioning timelines and all associated reports.
Development
 Work with the Steering Group, end users, stakeholders and others to develop the contents of
required documentation.
 Ensure documentation reflects the requirements of the service & hospital operations.
 Be the key lead to support services to identify and embed new ways of working, facilities,
technology and people resources.
 Identify all the clinical and non-clinical services and infrastructure needed to support service
delivery in the facility and where required, establish the relevant work streams to provide
these.
Complete the designated  Manage work steams including but not limited to; the patient journey, workforce,
project according to communication, organisational commissioning.
agreed scope, budget  For each work stream define the key deliverables, activities and timelines that align with the
and timeframe overall build and commissioning timeline.
 Identify and address issues and interfaces between work streams that need to be resolved.
 Regularly monitor, track and report on each work streams progress.
 Provide advice & support to other project work streams.
 Ensure any disruption of services are planned, managed and communicated effectively.
 Work within Waitematā District portfolio framework.
Ensure that effective  Maintain an effective flow of relevant information to satisfy the needs of the Steering Group,
written and verbal Project Sponsor, end users and key stakeholders.
communication is used  Organise and facilitate meetings and workshops as necessary.
throughout project  Report on status and progress of projects in accordance with Waitematā District reporting
requirements.
Ensure alignment to the  Maintain high-level knowledge of strategies relevant to the project being managed.
development of  Maintain a high-level understanding of the business strategies, objectives, processes and
Waitematā District for issues of business units that are relevant to project activities.
clinical facilities  Where appropriate, assist in the development of project tools and resources that can be used
development across Waitematā.
 Provide input and feedback on operational issues that may affect project outcomes.
 Facilitate open and effective communication .
 Demonstrate ability to adapt and work effectively within a variety of situations with all
Develop and manage
individuals and groups.
successful relationships
 Look for win-win solutions that maximize the outcome for all parties involved.
 Establish good working relationships with internal and external stakeholders.
Demonstrate individual
Responsibility for
 Follow & comply with H&S policies & processes & apply them to work activities.
workplace Health &
 Identify, report & self-manage hazards where appropriate.
Safety under the Health
& Safety Act 1992 &  Ensure early and accurate reporting of incidents at work.
Amendments 2002

Te Whatu Ora Waitematā – Project Manager MHSOA Position Description

Approved by Karen Hellesoe, Interim General Manager Specialty Medicine and Health of Older People
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 Position description

Key Tasks Expected Outcomes

Te Tiriti o Waitangi  Supports the pursuit of Māori health gain as well as achieving equitable health outcomes for
Māori
 Supports tangata whenua/mana whenua led change to deliver mana motuhake and Māori self-
determination in the design, delivery and monitoring of health care
 Supports Māori oversight and ownership of decision making processes necessary to achieve
Māori health equity
 Support the expression of hauora Māori models of care and mātauranga Māori
All Employees
Health and Safety (H&S)
 Following and complying with H&S policies and processes and applying them to their own work
activities, including using/wearing Personal Protective Equipment as required.
 Participating in activities directed at preventing harm and promoting well-being in the workplace
 Identifying, reporting and self-managing hazards where appropriate
 Early and accurate reporting of incidents at work and raising issues of concern when identified.

Privacy  Ensure that personal and health information (patient, staff, corporate) is managed in
accordance with Te Whatu Ora Waitematā’s privacy policies and relevant privacy laws and
regulations, and that privacy breaches are investigated, reported and corrective action
implemented in line with Te Whatu Ora Waitematā policy.

Recordkeeping  Creates accurate and appropriate records to support and evidence business activities and
regularly files to ensure that corporate information is secure, unchanged and not removed until
its compliant disposal date.

Te Whatu Ora Waitematā – Project Manager MHSOA Position Description

Approved by Karen Hellesoe, Interim General Manager Specialty Medicine and Health of Older People
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 Position description

Person Specification

Essential Preferred
Qualification  A relevant degree qualification  Health care qualification
 Project management or change lead
qualifications

Experience  Project management in the healthcare  2 to 4 years’ experience working within

sector
 Establishing and managing
programmes of work
 Managing organisational change in a
complex environment
 Developing and implementing new
systems and processes
Skills/Knowledge/Behaviour  Demonstration of values – alignment
to the Waitematā values
 Relationship-building skills – ability to
build strong links with internal and
external stakeholders
 Systems thinking – ability to think
across the whole spectrum to
participate in robust decision-making
and innovation
the Mental Health and addictions
 Managing major healthcare facility
projects (new builds, re-design and
refurbishments)
 Project management skills and knowledge
of project management methodologies
 In-depth knowledge of healthcare
services delivery from strategic and
operational perspectives
 Strong information and knowledge
management process skills
 Organisational diagnosis skills

 Detail oriented – ability to complete  Knowledge of clinical practices and

tasks with high accuracy levels processes within Waitematā

 Team player – able to work within a  Understanding of the relevant legislations

team as well as manage specific applicable
accountabilities
 Strong leadership skills
 Strong oral and written communication
skills
 Strategic thinking
 Energy and enthusiasm
 Self-awareness
 Conflict management skills

 Ability to analyse and synthesise data

using information management tools.

Te Whatu Ora Waitematā – Project Manager MHSOA Position Description

Approved by Karen Hellesoe, Interim General Manager Specialty Medicine and Health of Older People
Page 4