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Ganibo, Shereen Grace M

BSA – A1A

In a hospital setting, employing the waterfall model for operations management can
streamline processes effectively. Let's illustrate this with an example of managing
emergency room operations.

Firstly, the waterfall model emphasizes a sequential approach, mirroring the steps
taken in handling patients efficiently. Much like the model's phases, hospital staff start with
gathering requirements by assessing the severity of patients' conditions upon arrival. This
step sets the foundation, ensuring resources are allocated appropriately.

Moving onto the design phase, hospital staff establish a plan of action based on the
initial assessment. This could involve assigning medical personnel, arranging for necessary
equipment, and preparing treatment rooms. Designing the process ensures a structured
approach to patient care.

Once the plan is in place, the hospital executes the implementation phase. Here,
patients are admitted, triaged, and treated according to the established plan. This step
involves the actual delivery of medical care, with staff following protocols to address
patients' needs promptly.

Following implementation, the hospital proceeds to the testing phase. This involves
monitoring patients' progress, adjusting treatments as necessary, and ensuring that the
initial plan remains effective. Testing allows for ongoing evaluation and refinement of the
operational approach.

Finally, the hospital reaches the maintenance phase, where efforts focus on
sustaining the quality of patient care over time. This involves regular review of processes,
training staff on updated protocols, and implementing improvements based on feedback
and outcomes.
By employing the waterfall model in hospital operations, particularly in managing
emergency room processes, healthcare facilities can ensure efficient and systematic
handling of patients. This approach emphasizes thorough planning, sequential execution,
and continuous improvement, ultimately leading to better outcomes for patients and more
effective resource utilization for the hospital.

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