100 Corporate Drive Mahwah, NJ 07430

Service Bulletin
No. : MZ19-050
Date: September 11, 2018
_____________________________________________________________

Model:
FY16 models:
NR1607, SR5011 and SR6011
FY15 models:
NR1506, NR1606, SR5010, SR6010, SR7010, AV7702mk2 and M-CR611
FY14 models:
NR1605, SR5009, SR6009, SR7009, AV7702, AV8802, AV8802A and NA6005
FY13 models:
NR1504, NR1604, SR5008, SR6008, SR7008, NA-11S1, M-CR510 and
M-CR610
FY12 models:
NR1603, SR5007, SR6007, SR7007, AV7701 and AV8801
FY11 models:
NR1602, SR5006 and SR6006
FY10 models:
SR7005, AV7705, NA7004 and M-CR603

Subject: Regarding the Pandora service. (Please replace already issued

"MZ19-040" with "MZ19-050".)
This is Information.

Symptom: Pandora service can longer be played after September 4, 2018

(Local Time in USA)

Cause: The TLS/SSL Server certificate of the Pandora Server had changed
on September 4th, 2018

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by MARANTZ Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the MARANTZ Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by MARANTZ for any damage, injury or
loss resulting from the misuse of the information contained in this document.

START::|g1cz3Z09ximWbk6cjE4rRA==|cGbPK+5XsHaH/s2UyF/hERp2kKB0QsM1oCYHLcFxTM4=|bsM1WqtEtxSbTvqSgS7iy
Solution: A Firmware update is required to restore the functionality. Please
advise customers accordingly.
1) FY12, FY13, FY14, FY15 and FY16 models
From August 2018, we will begin releasing new firmware for updating.
Please refer to the DPMS Enable schedule.

2) FY10 and FY11 models:

There are no plans to correspond to Pandora Server's modified TLS/SSL
Server certificate. The feature will be permanently terminated on these products
after September 4th, 2018.

MODELS IN THE MARKET TO WHICH THE ABOVE MODIFICATION IS

APPLICABLE:

______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by MARANTZ Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the MARANTZ Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by MARANTZ for any damage, injury or
loss resulting from the misuse of the information contained in this document.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by MARANTZ Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the MARANTZ Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by MARANTZ for any damage, injury or
loss resulting from the misuse of the information contained in this document.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by MARANTZ Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the MARANTZ Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by MARANTZ for any damage, injury or
loss resulting from the misuse of the information contained in this document.