Security

Demography The convenience/ease of use

Allows The
It is only
I was able Easy withdraw satellite
me who
Marital Number of to get the identificat al of only point
Gender Age can
Status dependents service ion as a the location is
access my
easily customer amount convenien
transfer
you want t

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7 2 2 2 1 4 4 4 3 4
8 1 3 1 1 4 4 4 3 4
10 2 4 1 2 3 4 3 2 3
11 2 4 1 3 4 4 4 3 3
13 1 1 1 1 4 4 4 3 4
14 2 4 1 2 4 4 4 4 3
15 1 5 3 3 4 4 4 4 3
16 2 3 1 3 4 3 4 3 3
17 1 3 1 1 4 4 4 4 3
18 2 5 3 4 4 3 4 4 4
19 1 3 1 2 4 3 4 3 3
20 2 4 1 3 4 4 4 3 3
21 1 5 1 2 4 4 4 4 3
22 1 4 1 2 4 4 4 4 3
23 2 4 1 2 4 4 4 2 3
24 2 4 1 2 2 2 2 4 3
25 2 4 1 3 4 3 4 4 3
26 2 4 1 2 4 3 4 4 3
27 1 3 1 2 3 3 4 4 3
28 1 3 3 3 4 3 4 4 3
29 2 4 4 2 4 3 4 4 3
30 2 4 4 2 4 3 4 4 3
31 1 3 1 1 4 3 4 4 3
32 1 3 1 2 4 3 4 4 3
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34 1 3 1 3 1 2 2 4 3
35 2 2 1 2 2 2 2 4 3
36 2 1 2 1 3 3 3 4 3
37 2 3 1 1 4 4 4 4 3
38 1 1 2 2 5 5 5 5 5
39 1 4 3 2 4 3 4 4 3
40 2 5 1 2 4 3 4 4 3
41 1 4 1 3 3 3 3 4 3
42 1 4 4 2 2 3 3 4 3
43 2 2 4 1 3 3 4 4 3
44 1 2 1 2 2 2 3 4 3
45 1 2 1 2 2 2 2 2 3
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47 1 4 1 1 2 3 2 1 3
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51 2 4 4 2 3 3 3 4 3
52 2 4 1 4 2 3 3 4 3
53 1 5 1 2 4 3 3 4 3
54 2 5 1 2 1 3 1 1 3
55 1 3 1 3 5 5 5 5 4
56 1 3 1 2 4 3 4 2 3
57 2 3 1 2 2 3 2 4 3
58 2 4 1 3 4 3 4 4 3
59 1 5 4 2 4 3 2 2 3
60 2 4 1 2 5 4 4 5 4
61 2 3 1 2 3 3 4 4 3
62 2 4 1 2 2 2 2 4 3
63 2 3 1 2 4 3 4 5 3
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66 2 4 4 2 4 5 5 5 5
67 1 3 1 1 4 2 2 4 3
68 2 4 1 2 3 3 3 1 3
69 1 3 1 1 4 3 4 5 5
70 2 4 2 1 4 4 4 5 5
71 2 3 1 2 1 3 2 5 3
72 2 4 1 2 4 4 4 5 5
73 2 4 3 4 4 4 4 4 3
74 1 3 1 2 4 5 4 5 5
75 1 3 1 3 2 2 2 5 3
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77 1 3 1 2 4 4 4 4 4
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82 2 4 1 2 4 3 4 5 4
83 2 4 3 2 4 4 4 5 4
84 2 3 1 2 2 3 4 4 4
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86 1 3 1 2 5 5 5 5 5
87 2 3 1 2 4 3 4 5 3
88 2 3 1 1 4 4 4 4 4
89 2 4 1 2 2 2 4 2 2
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91 2 4 4 1 3 3 4 2 3
92 1 3 1 2 4 4 5 5 4
93 1 3 1 2 4 4 5 5 5
94 1 3 4 2 5 5 5 5 4
95 1 3 1 2 4 4 4 5 4
96 1 5 4 2 2 2 4 4 3
97 1 6 3 3 4 4 4 5 4
98 2 3 1 1 4 4 5 5 4
99 2 3 1 2 5 4 5 5 4
100 1 1 1 1 4 4 4 5 4
101 2 3 2 1 4 4 5 5 4
102 1 2 1 2 2 3 3 2 3
103 1 3 1 3 5 5 5 5 4
104 2 5 1 3 4 4 5 5 4
105 2 3 1 3 4 3 4 4 3
106 2 5 1 2 5 5 5 5 5
107 1 3 1 3 4 4 4 4 4
108
 The system The transaction The relative
Security Added Benefits Beneficiaries’ Overall Sa
availability speed advantage

It allowed It has
The I have not In most
It saved me to It allowed It has reduced
service is faced Getting It has ways the
my withdraw me to reduced the time I
always service paid reduced service
money if I in smaller become the time I wait at the
available denial due electronic the time it was close
failed to amounts an MFI travelled service
when it is to system s is very took to my
collect throughou customer to collect point to
supposed availabilit fast before expectatio
monthly t the and save payment take me
to y ns
month before

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4 3 3 4 4 4 4 4 4 3
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3 3 3 4 4 4 4 4 4 3
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4 3 3 4 3 4 4 4 4 3
4 4 3 4 4 4 4 4 4 3
4 2 3 4 4 4 4 3 3 3
4 4 3 4 4 4 4 4 4 3
4 4 4 4 4 4 4 4 4 3
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3 4 4 4 4 4 4 4 4 3
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4 4 3 4 4 4 4 4 4 3
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3 2 2 3 3 2 2 2 2 2
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4 4 4 5 5 4 4 4 4 2
4 4 4 4 4 4 4 5 5 3
4 4 4 5 4 4 4 3 3 3
2 2 2 4 3 3 3 1 1 1
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4 4 4 4 4 3 3 5 5 2
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4 4 4 5 5 4 4 4 4 3
2 1 1 2 2 3 3 2 2 1
4 4 4 4 4 4 4 4 4 4
4 5 5 5 4 4 4 5 5 3
4 4 4 3 2 4 4 4 4 3
4 4 4 3 4 4 4 1 1 3
5 4 4 5 5 4 4 5 5 3
4 4 3 4 4 4 4 4 4 3
4 4 4 4 4 4 4 4 4 4
2 2 3 2 2 3 3 1 1 1
4 4 4 4 4 4 4 4 4 4
3 3 3 3 2 4 4 4 4 3
4 4 4 5 5 4 4 4 4 4
4 4 4 4 4 4 4 5 4 3
4 5 5 4 4 4 4 5 5 4
4 4 4 4 4 4 4 4 4 3
3 2 3 3 4 2 2 2 2 2
5 4 4 4 4 4 4 4 4 4
4 4 4 4 4 5 5 5 5 4
4 4 4 5 5 4 4 5 5 4
4 4 4 5 4 4 4 2 2 2
4 4 4 5 4 5 5 4 4 4
2 3 3 3 2 2 2 4 4 2
5 4 5 5 4 5 5 4 4 4
4 4 4 5 4 5 5 4 4 4
3 2 2 3 3 3 3 3 3 2
4 4 4 4 4 4 4 4 4 4
4 3 4 4 4 4 4 4 4 3
Beneficiaries’ Overall Satisfaction

I will
I am
continue
completel
I to use the
y satisfied
recomme account
by
nd it to be after
electronic
used in PSNP
money
the future program
transfer
is
service
completed

5 4 4
4 4 4
3 4 4
3 4 4
3 4 4
3 2 4
2 2
2 2 4
2 2 4
2 2 4
2 2 4
2 2 4
4 4 4
2 2 4
4 4 4
2 2 4
4 4 4
4 4 4
4 4 4
2 2 4
4 4 4
2 2 2
4 4 4
3 2 2
2 2 2
2 2 2
2 2 2
2 2 2
3 3 3
2 2 2
3 3 3
2 2 2
2 2 3
4 5 4
3 3 3
4 4 4
1 2 3
4 4 4
2 2 3
2 2 3
2 2 3
2 2 3
2 2 3
2 2 3
2 2 3
4 4 4
2 2 2
2 2 2
2 2 3
2 2 3
2 2 3
2 2 2
4 4 5
2 2 3
1 1 2
2 1 1
1 1 3
4 4 4
2 2 3
1 1 4
2 4 4
4 4 4
4 4 4
4 4 5
1 1 1
2 2 2
2 4 4
2 2 3
1 1 1
4 4 4
4 4 4
2 2 3
1 1 2
3 2 3
2 2 3
1 1 1
2 2 3
4 4 4
1 1 1
2 3 2
4 4 4
3 3 4
3 2 3
4 4 4
4 4 4
4 4 4
1 1 3
4 4 5
3 2 3
4 5 5
4 4 4
4 4 5
4 4 4
2 2 3
4 4 4
4 4 5
4 4 5
2 1 2
4 5 5
2 2 2
4 4 5
4 4 4
2 2 2
4 4 4
4 4 4
 Factors 1 2 3 4 5
A Effectiveness
1 The convenience/ease of use
1.1
1.2
1.3
1.4
2 Security

It is only
me who
2.1 can
access my
transfer

It saved
my
money if I
2.2
failed to
collect
monthly

The
system
3
availabili
ty

The
service is
always
3.1 available
when it is
supposed
to

I have not
faced
service
3.2 denial due
to system
availabilit
y

4 The transaction speed

 Getting
paid
4.1 electronic
s is very
fast

It has
reduced
4.2 the time it
took
before
B Impact
5 Added Benefits

It allowed
me to
withdraw
in smaller
5.1
amounts
throughou
t the
month

It allowed
me to
become
5.2
an MFI
customer
and save

C Efficiency
6 The relative advantage

It has
reduced
the time I
6.1
travelled
to collect
payment

It has
reduced
the time I
wait at the
6.2
service
point to
take me
before
D Beneficiaries’ Overall Satisfaction

In most
ways the
service
6.1 was close
to my
expectatio
ns

I am
completel
y satisfied
by
6.2
electronic
money
transfer
service

I
recomme
6.3 nd it to be
used in
the future

I will
continue
to use the
account
6.4 after
PSNP
program
is
completed