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  • U 2 Week 6

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    Romina Sepulveda
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    This document provides information about writing emails for business purposes. It discusses when emails are used, such as to confirm phone calls in writing or communicate with colleagues quickly and cheaply. The document also covers email vocabulary like "email heading" and "email symbols". It provides examples of standard email phrases used to open and close emails as well as situations where you may use different email features like replying to all, forwarding, attaching documents, deleting emails, and blind copying recipients. The goal is to teach proper email etiquette and conventions for business communication via email.

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    PPT-U-2-week-6

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    This document provides information about writing emails for business purposes. It discusses when emails are used, such as to confirm phone calls in writing or communicate with colleagues quickly and cheaply. The document also covers email vocabulary like "email heading" and "email symbols". It provides examples of standard email phrases used to open and close emails as well as situations where you may use different email features like replying to all, forwarding, attaching documents, deleting emails, and blind copying recipients. The goal is to teach proper email etiquette and conventions for business communication via email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views14 pages

    U 2 Week 6

    Uploaded by

    Romina Sepulveda
    This document provides information about writing emails for business purposes. It discusses when emails are used, such as to confirm phone calls in writing or communicate with colleagues quickly and cheaply. The document also covers email vocabulary like "email heading" and "email symbols". It provides examples of standard email phrases used to open and close emails as well as situations where you may use different email features like replying to all, forwarding, attaching documents, deleting emails, and blind copying recipients. The goal is to teach proper email etiquette and conventions for business communication via email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 14

    BUSINESS III

    UNIT 2-WEEK 6

    WRITING AN EMAIL
    Objective: to send e-mails
    Vocabulary: email heading, email symbols
    When do you write an email?
    When do we write an email in business?
    There are many reasons to write emails in business:
    *when we need to confirm phone calls in writing (for example,
    when we place an order)
    *when we want to communicate with a colleague or a supplier
    cheaply and quickly
    WHAT’ S AN EMAIL?

    Emails are written communications, and their purpose, generally, is to


    send information

    If we relax the rules of grammar and clear communication, we will fail to


    get our message across. So it is important to stick to the usual
    guidelines.
    VOCABULARY
    YOU CAN SEND AN E-MAIL TO SOMEONE, OR E-MAIL THEM. THEY WILL REPLY TO YOUR E-MAIL OR E-MAIL YOU
    BACK.
    • Which of the e-mail features above would you use in each of these situations?
    1. You are sending an e-mail to Antonio and you want to send a copy to Bella without Antonio
    knowing.
    2. You get an e-mail from Delia, who has also sent copies to Edgar and Susan, and you want to
    send the same answer to all of them.
    3. You receive a reply from Carlos, and you want Susan to see it.
    4. With the e-mail to Giorgio, you want to send another document.
    5. You receive two e-mails, but you don’t want to keep them.
    • Which of the e-mail features above would you use in each of these situations?
    1. You are sending an e-mail to Antonio and you want to send d a copy to Bella without
    Antonio knowing. BBC
    2. You get an e-mail from Delia, who has also sent copies to Edgar and Susan, and you want to
    send the same answer to all of them. REPLY TO ALL
    3. You receive a reply from Carlos, and you want Susan to see it. FORWARD
    4. With the e-mail to Giorgio, you want to send another document. ATTACH
    5. You receive two e-mails, but you don’t want to keep them. DELETE
    SOMETIMES WE NEED TO CONFIRM PHONE CALLS IN WRITING. MOST BUSINESS E-MAILS AND LETTERS CONTAIN
    A LOT OF STANDARD PHRASES. READ THE E-MAIL BELOW AND NOTICE HOW SOME STANDARD PHRASES ARE
    USED.
    STANDARD PHRASES TO COMPLETE THE EMAILS
    Close with a friendly phrase or reference to future contact
    PRESENT SIMPLE VS PRESENT CONTINUOUS

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