Demand for Refund - Support Services Contract Cancellation

To: xxxx
Date: 21st March 2024

Subject: Demand for Refund - Support Services Contract Cancellation

Dear xxxx,

This letter serves as a formal demand for the refund of advance payments made for support services
that were not rendered by Airtificial IR India Private Limited (the Company), as outlined in your
communication dated March 21, 2024.

Reference to Cancellation Notice

We acknowledge receipt of your letter regarding the cancellation of the support services contract and
the request for a full refund of the advance payments.

Demand for Full Refund

We concur with your reasons for cancellation and the decision to terminate the contract. As per the
terms of the initial agreement, xxxxx is entitled to a full refund of the advanced payments totaling
EUR xxxx upon contract cancellation by the service provider i.e xxxx

Urgency for Refund

We kindly request that the aforementioned amount be refunded to xxxxx at your earliest convenience.
Please be advised that a prompt resolution is important to avoid any further escalation of this matter.

Payment Information

Please remit the full refund amount of EUR 1,85,000 to the following bank account:

Account Name
Account Number:
Bank Name: \, S.A
SWIFT Code: BBVAESMM
IBAN :

Thank you for your prompt attention to this matter.

Sincerely,

Authorised Signatory