FYBBA Sem 1 Business Communication

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M Bhagwan Mahavir College of Commerce and
Management Studies
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Course : FYBBA Sem: 2

Subject : Business Communication

Chapter : Unit 2 (Ch.1 Interviews)

Prepared By: Ms. Simran Chhabra

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Syllabus
Unit 2

2.1 Interviews : GD, Preparing for an Interview, Types of

Interview – Selection, Appraisal, Grievance, Exit, Online

2.2 Meetings : Need and Importance of Meetings, Conduct of

Meeting- and Group Dynamics, Role of Participants, Drafting
of Notice,

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Agenda and Resolution

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2.3 Conference - Meaning and Importance of Conference,
Organizing a Conference, Modern Methods : Video
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Conferencing and Teleconferencing

2.4 Public Relation - Meaning, Functions of PR Department,

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External and Internal Measures of PR

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Why do we need Group Communication?

-Development of conversational skills

-Frequent focus on language teaching and learning
-Developing Etiquettes
-Transfer of thoughts
-Take meaningful actions

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-Take ownership to the shared idea
-Allow mistakes rather than dead sentences

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-Praise openly and criticize quietly
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The concept of conversation says, “To converse is to
Communicate”. So make every conversation better–
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-Avoid narrow-minded conversation

-Give time to the respondent to participate
-Equal and opposite reaction carries your condition or
behaviour to buy involvement.
-Do not engage in fidgeting, while the others are speaking.

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Interviews:-

How to face the Interviews?

-Confident entry
-Polite and warm greetings
-Taking seat only when offered
-Being relaxed

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-No hurried response

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-Precise relevant answers
-No irritating display of knowledge
-Politely admitting ignorance
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-No rigidity
-Positive attitude
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-Frank personal information

-Seeking information about job
-Give Thanks

Important points:-
-Dress appropriately
-Take with you your artifacts
-Arrive on time

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Important Questions

1) Describe Group discussion as selection tool.

2) Describe different roles of the Discussion.
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3) Brief about Positive maintenance roles.

4) How many types of Interviews are there?
5) How to prepare for an Interview?
6) Describe:- Appraisal Interview, Grievance Interview,
Exit Interview, Online Interview

Thank You!

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