Entrep Hotspot at Eastern Samar State

University

“Safe, Fast and Reliable Internet Connection.”

ESSU-HRMO-307 | Version 1
Effectivity Date: May 2023
Address: Brgy. Maypangdan, Borongan City, Eastern Samar (6800)

Phone Number: 09289179539

Social Media Account:

Owners:

Briones, Marc Glend B. Diesta, Michael E.

Cabato, Jomar Donceras, Rio O.

Capacite, Gino Severo, Ralph Richard S.

Concina, Anthony

2|Page
Table of Contents
Introduction.........................................................................................................................................5
Goals and Objectives..........................................................................................................................7
Long-term Goals and objectives:....................................................................................................7
Short-term Goals and objectives:....................................................................................................8
Executive Summary:.......................................................................................................................10
Marketing mix.................................................................................................................................13
Five Ps of Marketing...................................................................................................................13
Product.....................................................................................................................................13
Pricing:.....................................................................................................................................15
Place:............................................................................................................................................18
Promotion:...............................................................................................................................19
People:......................................................................................................................................20
Production and Operations............................................................................................................22
Production Process......................................................................................................................22
Flow Chart...................................................................................................................................26
Quality Control...........................................................................................................................27
Suppliers and inventory management...........................................................................................29
Suppliers:.....................................................................................................................................29
Voucher Inventory:.....................................................................................................................29
Distribution and delivery................................................................................................................30
Customer Service............................................................................................................................31
Customer Service Policy:............................................................................................................31
Terms and conditions......................................................................................................................32
Acceptance of Terms:.................................................................................................................32
Eligibility:....................................................................................................................................32
Internet Usage:............................................................................................................................32

3|Page
 Service Availability:....................................................................................................................32
Security and Privacy:..................................................................................................................33
Vouchers and Payments:............................................................................................................33
Liability:.......................................................................................................................................33
Modification of Terms:...............................................................................................................33
Legal Business form........................................................................................................................34
Partnership..................................................................................................................................34
Partnership Agreement..............................................................................................................35
Organizational Structure...............................................................................................................37
Financial Aspect..............................................................................................................................38
Income statement........................................................................................................................38
Balance sheet...............................................................................................................................40
Payback Period................................................................................................................................42
Return OF Investment....................................................................................................................42
Risk Management...........................................................................................................................43
Identification of Risks:................................................................................................................43
Risk Assessment and Prioritization:.........................................................................................43
Risk Mitigation Strategies:.........................................................................................................43
Risk Monitoring and Review:....................................................................................................45
Insurance Coverage:...................................................................................................................45
Conclusion........................................................................................................................................46

4|Page
Introduction

In today's digital age, access to the internet has become a necessity. With this in mind, we,

the owners of this business, are introducing a new venture that aims to provide quick and reliable

internet connection to those who need it most.

Our initial investment of P35000 pesos will cover the cost of a Wifi plan, equipments, cable

and antenna, and electricity. We are equipped with a Fiber Internet connection and a 2.4GHz

connection for WiFi 4 below phones and a 5GHz connection for WiFi 5 enabled phones, ensuring

a seamless browsing experience with no lags or disruptions. Moreover, we are confident in the

quality of our service and are willing to offer a free 2-minute connection to our customers,

allowing them to test the speed of our internet connection before committing to a purchase and a

one-time pause button for users to pause their time when they’re done so they can save it for later.

Our primary target market is the students of Eastern Samar State University who require

affordable and high-speed internet connection. The Wifi Hotspot would cover the Eastern Samar

State University’s Food Court, CoE building, CoEd building and CBMA building. We understand

that students need a reliable and fast internet connection for research, communication, and online

learning, and we aim to make it easier and more accessible for them.

5|Page
 As responsible members of the community, we are also planning to consult with the

President of Eastern Samar State University for approval of our business. If our business plan is

approved, we are willing to share our earnings with the university by giving them 12 percent of our

total monthly profits.

Our pricing is designed to be affordable for students, with voucher rates starting at just P5 peso for

two hours, and P10 for 5 hours of internet connection. The voucher codes are secure enough and is

easy to use.

With our dedication to providing high-quality internet connection and our commitment to the

community, we believe that our WiFi Hotspot business namely Entrep Hotspot will be a great

success.

6|Page
Goals and Objectives

Long-term Goals and objectives:

- Establish Entrep Hotspot as the leading provider of internet connectivity for Eastern
Samar State University students.
Objective 1: Achieve a market share of at least 60% among Eastern Samar State University
students within three years.

Objective 2: Expand coverage to additional university buildings and areas frequented by students
within five years.

Objective 3: Maintain a high customer satisfaction rate of 90% or above through feedback surveys
and reviews.

- Build a strong and sustainable partnership with Eastern Samar State University.
Objective 1: Obtain official approval from the President of Eastern Samar State University within
three months.

Objective 2: Collaborate with the university to organize workshops or training sessions on internet
literacy and responsible internet usage.

Objective 3: Allocate 12% of total monthly profits to the university as a revenue-sharing

arrangement.

7|Page
Short-term Goals and objectives:

- Launch Entrep Hotspot and attract a significant customer base within the first six
months.

Objective 1: Advertisement of the launch of Entrep Hotspot through social media platforms,
university bulletin boards, and word-of-mouth marketing.

Objective 2: Offer a promotional discounts or incentives, such as discounted voucher rates or

referral rewards, to encourage initial sign-ups.

Objective 3: Install and test the equipment, ensuring seamless connectivity and user-friendly
interface for customers.

- Provide exceptional customer experience and gain positive feedback.

Objective 1: Offer a free 2-minute connection to potential customers to demonstrate the reliability
and speed of the internet connection.

Objective 2: Implement a customer support system to address any technical issues or inquiries
promptly.

Objective 3: Encourage our customers to leave reviews and ratings on platforms like social media,
Google, or a dedicated website.

- Continuously improve and upgrade the service to meet evolving needs.

Objective 1: Monitor our network performance and optimize internet speed and stability based on
customer feedback and usage patterns.

Objective 2: Stay updated with the latest technological advancements in internet connectivity and
invest in necessary upgrades or equipment replacements.
8|Page
Objective 3: Conduct periodic surveys or feedback sessions with customers to identify areas for
improvement and new features they would like to see.

9|Page
Executive Summary:

The Entrep Hotspot is a self-service Wi-Fi hotspot designed to provide convenient internet access

to students and faculty members at Eastern Samar State University. The product offers high-speed

connectivity, user-friendly interface, and availability 24/7. It is bundled with the Gplan 1999

internet plan, providing customers with a clear understanding of the speed and connectivity they

can expect.

The pricing strategy follows a tiered model, offering flexibility and affordability. Vouchers are

priced at P5 for 2 hours of connectivity and P10 for 5 hours. The pricing structure incentivizes

customers to purchase larger increments, with the cost per minute decreasing accordingly. By

utilizing a value-based and cost-plus pricing strategy, the business aims to be competitive and

attract customers while capturing the perceived value of the product.

The distribution channels for the Wi-Fi vouchers are strategically located at D & J store inside

Eastern Samar State University Food Court, near the CoE and CoEd buildings. These high-traffic

areas ensure maximum reach and accessibility for potential customers.

Promotion efforts include social media marketing on platforms like Facebook, Instagram, and

Twitter. Flyers and brochures are also distributed around the university campus to raise awareness.

Partnership marketing with student organizations and clubs helps expand the product's reach.

The people involved in the business include the manager responsible for overall operations,

maintenance staff for technical support, sales and collection personnel, and promotions team. Each

10 | P a g e
member possesses relevant skills such as technical expertise, customer service proficiency, and

promotional abilities, contributing to the success of the business.

The Entrep Hotspot aims to provide a seamless and hassle-free internet browsing experience to the

university community while ensuring competitive pricing and a strong marketing presence. With

its strategic product features, pricing structure, distribution channels, and promotional efforts, the

business aims to capture a significant market share and build a loyal customer base.

Production Process:

Equipment and Labor Cost: The total cost of equipment and installation is estimated to be P20,270.

This includes the cost of fiber optic cable, cramping tools, WiFi extenders, metal poles, ladder rent,

basic tools, transportation of materials, and labor costs for technicians and installation.

Voucher Production: To ensure secure and tamper-proof vouchers, consider using holographic or

anti-counterfeiting measures. Work with a local printer for quick production without significant

shipping costs.

WiFi Network Setup: Consult with a professional IT consultant or networking firm to properly

configure and optimize your WiFi network, especially if covering a large area or serving a high

volume of customers.

The business plan will also outline the, Voucher Distribution and Redemption, Technical Support,

Usage Monitoring and Reporting, Quality Control, Regular Maintenance, Suppliers,Inventory,

Management, and Customer Service.

11 | P a g e
The financial aspect of the business venture demonstrates a promising start and potential for

growth. The income statement for the first two months shows a consistent gross profit of P12, 000.

Operating expenses, including commissions, equipment and labor costs, internet plan, IT

professional fee, electricity, and promotional expenses, have been considered, resulting in net

profits of P3, 877.96 for the first month and P5, 975.86 for the second month.

To ensure financial stability, it is important to note that the Equipment's and labor cost and IT

professional fee are expected to be paid off in a span of two years. Additionally, the commissions

for voucher stores and interest expenses for ESSU approval have been accounted for.

The balance sheet reflects the company's assets, liabilities, and equity for the respective periods.

The non-current assets amount to P10, 135, while current assets, primarily comprising cash on

hand, total P69, 612.42 for the first year (June 30, 2024 - June 30, 2025). In the second year (June

30, 2025 - June 30, 2026), current assets increase to P71, 710.32. Owner's equity stands at P13,

093.55 for the first year and P17, 522.44 for the second year. Current liabilities amount to P66,

653.88 for both years.

The payback period analysis reveals that the initial investment of P35, 000 is recovered within 7

months. This indicates a relatively quick return on investment. Furthermore, the calculated return

on investment (ROI) for the first month is 11.08%, which increases to 17.07% in the second

month. These figures demonstrate a positive ROI trend, indicating the business's profitability and

potential for future expansion.

12 | P a g e
 Marketing mix

Five Ps of Marketing

Product
The Entrep Hotspot is a self-service Wifi Hotspot that provides students and faculty members at

Eastern Samar State University with a convenient way to purchase using voucher codes that is

purchasable in stores inside Eastern Samar State University

Our initial investment of P35000 will cover

Equipments and labor cost to be used, total of P20270

Internet plan (Gplan 1999 with 200mbps and unlimited internet): P1, 999 per month

IT professional for user interface: P5, 000 to P10,000 (depending on hours needed)

Maintenance of Wifi Hotspot: P100 per month

Electricity: P300 per month

Total cost: P32, 669

Promotional and other expenses (posters and tarpaulins): P2, 331

13 | P a g e
The Interface and vouchers is designed to provide a seamless and hassle-free experience, with an

easy-to-use interface and fast connectivity. The product features include:

1. Wi-Fi Access: The product offers high-speed Wi-Fi access to students and tricycle drivers

at the university, allowing them to browse the internet, access educational resources, and

communicate with others.

2. Self-Service: The vending machine is designed to be user-friendly and easy to operate,

allowing customers to purchase Wi-Fi access using coins from P1 peso to P10 coins.

3. Connectivity: The product is designed to provide fast and reliable connectivity, ensuring

that customers can stay connected even during peak usage hours.

4. Availability: The Wifi Hotspot is available 24/7, allowing students and tricycle drivers to

access the internet at any time, even outside of regular university hours.

The product is also bundled with a specific Internet plan, which is the Gplan 1999 plan that

provides 200mbps of internet connection. This provides customers with a clear understanding of

the internet speed and connectivity they can expect to receive from the product.

14 | P a g e
Pricing:
The pricing strategy for the Entrep Hotspot at Eastern Samar State University is based on a tiered

pricing model that offers customers flexibility and affordability. The pricing for the product is as

follows:

P5 pesos Voucher for 2 hours of internet connectivity

P10 pesos Voucher for 5 hours of internet connectivity

By doing the math how we come up to this pricing.

Equipment’s and labour cost

P20, 270 / 24 months = 844.58

Internet Plan

P1999

IT Professional fee

P10000 / 24 months = 416.66

Electricity
15 | P a g e
P300

Promotional Expenses

P2, 331

Total cost of P5, 892.24

We will produce a total of 2400 pieces Wifi Vouchers per month

By dividing the total cost by the total pieces we can determine our Cost of goods per month of

production.

Total cost of P5, 892.24 / 2400 pieces

=P2.45 or P2.5 per Voucher.

Cost of goods = P2.5

By adding a mark-up of 100% for our first voucher, we would have a price of

P5 pesos, and;

By adding a mark-up of 400% for our second voucher, we would have a price of

16 | P a g e
P10 pesos.

1200 Pieces of Vouchers worth P5 pesos and

1200 Pieces of Vouchers worth P10 pesos.

This could give us a Gross Profit of P18, 000 in all.

The pricing strategy is designed to be competitive and affordable, providing customers with the

flexibility to purchase internet access in small or large increments based on their needs. The pricing

structure is also designed to incentivize customers to purchase more internet access, with the cost

per minute decreasing as customers purchase larger increments of internet connectivity.

For our Pricing Strategy we used a value-based and cost-plus pricing strategy for our Entrep

Hotspot business, where;

1. Customizable pricing: The value-based pricing strategy allows for customizable pricing that

reflects the value of the product to different customer segments. By offering different

pricing tiers based on the amount of internet connectivity purchased, customers can choose

the option that best fits their needs and budget.

2. Competitive pricing: Value-based pricing can also help our business to be competitive in

the market. By offering affordable pricing based on the perceived value of the product, our

business can attract customers and compete with other businesses offering similar products

or services.

17 | P a g e
 3. Perceived value: The Wi-Fi Hotspot provides a valuable service to customers by offering

fast and reliable internet connectivity, which is important for students and tricycle drivers at

Eastern Samar State University. By setting prices based on the perceived value of the

product, the pricing strategy is able to capture the value that the product provides to

customers.

4. Customer loyalty: The value-based pricing strategy can also help us to build customer

loyalty. By offering affordable prices that reflect the value of the product to customers, the

business can create a loyal customer base that is more likely to return and purchase more of

the product in the future.

Place:

The Place element of the marketing mix refers to the distribution channels and locations where the

product is available to customers. In the case of our Wifi Hotspot business, the vouchers is located

at D & J store inside Eastern Samar State University Food court, which is a high-traffic area on the

university campus.

The location of the Wi-Fi hotspot is designed to reach different colleges where the first one is will

be located in front of Eastern Samar State University Food court, the other one would be located

near the CoE Building and the last would be located at near the CoEd Building so that we can

reach as many as possible customers.

18 | P a g e
Promotion:

Social Media Marketing: The business could utilize social media platforms such as Facebook,

Instagram, and Twitter to reach out to potential customers and promote the product. Social media

can be used to create engaging content, share promotional offers and discounts, and build a

community of followers interested in the product.

Flyers and Brochures: Flyers and brochures could be distributed around the university campus to

increase awareness of the product. These materials can include product details, pricing, and

promotional offers to encourage students and faculty members to try the product.

Partnership Marketing: The business could collaborate with other businesses and organizations on

the university campus to promote the product. For example, partnering with student organizations

and clubs could help to reach out to their members and promote the product.

19 | P a g e
People:

The People element of the marketing mix refers to the individuals involved in the business and

their roles and responsibilities. In the case of our Wi-Fi Hotspot business, the following individuals

are involved in the business:

Marc Glend Briones

Manager: is responsible for managing the overall operations of the business, including inventory

management, financial management, and customer service.

Anthony Concina and Gino Capacite

Maintenance: are responsible for the monthly maintenance of the Wi-Fi Hotspot. Their technical

skills allow them to troubleshoot and repair any issues that may arise with the machine.

Micheal Diesta and Ralph Richard Severo

Sales and Collection: are responsible for the weekly collection of Sales from the Stores where we

put our Vouchers. They ensure that weekly sales are accurately recorded.

Jomar Cabato and Rio Donceras

20 | P a g e
Promotions: are responsible for the promotional side of the business. Their promotional skills

allow them to create engaging content, develop marketing strategies, and build relationships with

potential customers.

In addition to their roles and responsibilities, the team also possesses relevant skills that contribute

to the success of the business.

These skills include technical skills, customer service skills, and promotional skills. The technical

skills of the team allow them to handle and troubleshoot any technical issues that may arise with

the Wi-Fi Hotspot.

The customer service skills of Michael and Gino enable them to provide excellent customer service

to customers. The promotional skills of Rio allow the business to effectively promote and market

the product to the target audience.

21 | P a g e
Market Share

Competitors Inside And Outside

Inside Outside

LB PISO WIFI Caloy Piso wifi Merv's Piso wifi

Monthly income:2000 Monthly income :3k
Monthly income: 1988 Share :10% Share :15%
Share: 50% Plan: ulog plan Plan:1999 globe
Plan: 1999
Michael Piso wifi Alma Piso wifi
JM PISO WIFI Monthly income:1500 Monthly income :3k
Monthly income:4000 Share:100% Share :15%
Share:10% Plan:1999 globe Plan:1999 globe
Plan: 1999 smart Owned
J4 brothers Piso wifi
GLO PISO WIFI A and B Piso wifi Monthly income :1k
monthly income:1000 Monthly income:4000 Share :10%
Share: 15% Share:15% Plan:1999 globe
Plan:1999 globe Plan :1999 globe

This is our competitors inside and outside, we have managed to gather small data from them but
that’s enough to compute for our market share.

Formula for market share

Market share = Company Sales / Total Market Share

22 | P a g e
Calculate for Market Share

LB PISO WIFI Market Share = (1988/25988) x 100% = 7.64%

JM PISO WIFI Market Share = (4000/25988) x 100% = 15.39%

GLO PISO WIFI Market Share = (1000/25988) x 100% = 3.85%

Caloy Piso wifi Market Share = (2000/25988) x 100% = 7.69%

Michael Piso wifi Market Share = (1500/25988) x 100% = 5.77%

A and B Piso wifi Market Share = (4000/25988) x 100% = 15.39%

Merv's Piso wifi Market Share = (3000/25988) x 100% = 11.54%

Alma Piso wifi Market Share = (3000/25988) x 100% = 11.54%

J4 brothers Piso wifi Market Share = (1000/25988) x 100% = 3.85%

Our Projected Monthly Sales = (4500/25988) x 100% = 17.31%

We have computed that our Market share is 17.31%. We still have a wide chance to emter

the market.

23 | P a g e
 Production and Operations

Production Process

Equipment’s and labor cost

Fiber optic cable 1 roll P4300

Cramping tools P1500

Wifi extender (TP-Link RE215 AC750 Wi-Fi Range Extender Dual Band 2.4 and 5 GHz, 4pcs)

₱1,680 * 4 = P6720

Metal pole (10 ft.) (3) P350 * 3 = P950

Ladder 20ft Rent P500 1 day use

Basic tools

-KEELAT Cordless Drill Impact Electric Battery Screwdriver Wall 3 Mode Screwdriver Hammer

Drill Bits

Price P2800

Transportation of materials P500

Labor cost

-technician P750

-Installation P1200

24 | P a g e
Cement

3 sacks (Apo) P300 * 3 = P900

3 sacks = P50 * 3 = P150

20270 total equipment’s and installation

Voucher production: In order to ensure that our vouchers are secure and tamper-proof, we may

want to consider using holographic or other anti-counterfeiting measures. Additionally, we may

want to work with a local printer to ensure that we can quickly produce new batches of vouchers as

needed, without incurring significant shipping costs or delays.

WiFi network setup: Setting up a reliable and secure WiFi network can be a complex process,

especially we are covering a large area or serving a high volume of customers. We want to work

with a professional IT consultant or networking firm to ensure that your network is properly

configured and optimized for performance.

1. Choose the right equipment: We will need a wireless router, which will act as our Wi-Fi

hotspot. We’ll make sure to choose a router that is capable of handling the number of

devices that will be connecting to it.

 TP-Link RE215 AC750 Wi-Fi Range Extender Dual Band 2.4 and 5Ghz

Price

25 | P a g e
 - ₱1,680

Wireless features

- Frequency 2.4GHz & 5GHz

Signal Rate

- 5GHz: Up to 433Mbps

- 2.4GHz: Up to 300Mpbs

2. Configure the router: Connect the router to a computer using an Ethernet cable, and log in

to the router's configuration page using the default username and password. Once logged in,

configure the router's network settings, such as the SSID (the name of your Wi-Fi network),

the security settings and the password.

3. Place the router: We will choose a location for the router so that it can provide a strong and

stable Wi-Fi signal throughout the desired coverage area.

- The Food Court which can cover inside and outside of the location.

4. Test the network: Once the router is set up and placed in the desired location, we will test

the network by connecting to it with a device, such as a smartphone or laptop, to ensure that

it is working properly.

5. Secure the network: Make sure to secure the Wi-Fi network by enabling encryption, using a

strong code (combination of numbers and letters), and restricting access to the network to

authorized users only.

6. Monitor and maintain the network: We will regularly monitor the network for any issues or

security concerns, and perform any necessary maintenance, such as updating firmware or

changing codes, to ensure that the network remains secure and functional.

26 | P a g e
Voucher distribution: In order to maximize sales of our vouchers, we may want to consider

partnering with local businesses or other organizations to offer them as part of promotions or

loyalty programs.

Voucher redemption: To ensure that customers are able to quickly and easily redeem their

vouchers and access the WiFi service, you may want to consider using a mobile app or other

technology that can scan or input voucher codes in real-time. Additionally, you may want to offer

on-site support to customers who are having difficulty accessing the WiFi service.

Technical support: Providing reliable technical support is key to ensuring that customers have a

positive experience with your WiFi service. You may want to establish a help desk or hotline that

customers can call for assistance, as well as providing online resources such as a troubleshooting

guide or FAQ section.

Usage monitoring and reporting: By monitoring usage of the WiFi service and generating regular

reports on key metrics such as revenue and customer satisfaction, you can identify areas for

improvement and make data-driven decisions about how to optimize your service.

27 | P a g e
Flow Chart

We produce We put it to Student will

We advertise it
the Vouchers our partner saw the
stores advertisement

The will visit They will love

They will buy They will use it
our partner it and buy
stores again

28 | P a g e
 Quality Control

Network security: Protecting our network against security threats is critical for any WiFi service.

Some of the security measures we can implement include encryption of data transmission, use of

firewalls to block unauthorized access, and installation of anti-virus and anti-malware software to

detect and remove potential threats. In addition, regular vulnerability testing and penetration testing

can help us identify potential security risks and address them proactively.

Network performance: In order to ensure that our WiFi service delivers fast and reliable

connectivity, we should monitor key performance metrics such as signal strength, latency, and

download and upload speeds. Regular performance testing can help us identify and resolve any

issues that may arise, and implementing load balancing techniques can help you optimize network

performance during peak usage periods.

Voucher validation: Implementing a voucher validation system can help us prevent unauthorized

use of our WiFi service. For example, we can validate vouchers using unique codes entered into a

validation system. We can also set expiration dates or limits on the number of devices that can be

connected to the network using a single voucher.

Customer support: Providing excellent customer support can help us build a strong reputation for

our WiFi service. We can provide support through a variety of channels such as phone, email, chat,

or social media. Having a trained and responsive support team that can address customer inquiries

and resolve issues in a timely and professional manner can help us build customer loyalty and

retain customers over the long term.

29 | P a g e
Regular maintenance: Regular maintenance of our network hardware and software is essential to

ensure that our WiFi service remains reliable and secure over time. This can include upgrading

firmware, replacing faulty equipment, and performing regular backups to protect against data loss.

Regular maintenance can help us detect and resolve issues before they become major problems,

and can help us avoid downtime or service disruptions that could negatively impact customer

satisfaction.

30 | P a g e
 Suppliers and inventory management

Suppliers:

The Globe™: As our internet provider, The Globe™ will be our primary supplier of the internet

service we need to provide our WiFi service. We will need to maintain good communication with

them to ensure that we are receiving the level of service we need, including adequate bandwidth

and reliable connectivity.

Ma'am Janice Lombrio's printing business: Our partnership with Ma'am Janice Lombrio's printing

business will provide us with the vouchers we need to sell to customers. We’ll make sure to work

with them closely to ensure that we receive high-quality, professional-looking vouchers at a

reasonable cost.

Voucher Inventory:

Printing: We will print a total of 2400 voucher codes for a month's worth of WiFi service, with

1200 voucher providing 2 hours of internet service and 1200 voucher providing 4 hours of internet

service. We’ll work with Ma'am Janice Lombrio's printing business to ensure that we receive our

orders on time and that the vouchers are of high quality.

31 | P a g e
 Distribution and delivery

Distribution: WE will distribute the vouchers to two stores named D & J and the Entrepreneur

Faculty, with 300 vouchers each, 150 vouchers of 2 hours and 150 vouchers of 4 hours weekly.

We’ll create a delivery schedule to ensure that the stores receive their vouchers on time each week.

Coordinate with Ma'am Janice Lombrio's printing business to ensure that the vouchers are printed

and ready for delivery.

Delivery: We can deliver the vouchers to the stores using your own vehicle to transport them.

We’ll make sure that the vouchers are securely packaged to prevent damage or loss during transit.

We will Keep track of the number of vouchers delivered and ensure that they match the number

ordered.

Collection: We will collect the vouchers from the two stores weekly. Verify that the collected

vouchers match the number of vouchers distributed, and keep a record of the collected vouchers to

track inventory levels.

32 | P a g e
 Customer Service

Customer Service Policy:

Response time: We will strive to respond to customer inquiries, complaints, and issues within 24

hours or less. This can be done through our social media channel.

Flexibility: We will be flexible and willing to make accommodations for customers if possible. We

understand that sometimes situations may arise that require special attention or adjustments.

Refunds: In the event that a customer experiences a technical issue with the wifi service, and our

customer support team is unable to resolve the issue within a reasonable time, we will offer a

refund or replacement of the voucher.

Privacy: We will keep all customer information confidential and secure, and not share it with third

parties without the customer's explicit consent.

Feedback: We will actively seek out feedback from customers to improve our service. We will also

use customer feedback to address any recurring issues and make necessary changes.

33 | P a g e
 Terms and conditions

Acceptance of Terms:

By accessing and using Entrep Hotspot, you agree to comply with the following terms and
conditions. If you do not agree with any of these terms, please refrain from using our service.

Eligibility:

Entrep Hotspot is exclusively available to Eastern Samar State University students. Valid student
identification may be required to access the service.

Internet Usage:

A. Entrep Hotspot provides internet access solely for educational, research, and communication
purposes. Any illegal or unauthorized use of the internet is strictly prohibited.

B. Users are responsible for their online activities and must comply with applicable laws, including
but not limited to copyright and intellectual property rights.

Service Availability:

A. Entrep Hotspot strives to provide a reliable and high-speed internet connection. However,
service availability and performance may vary due to network congestion, technical issues, or
maintenance requirements.

B. We reserve the right to suspend or terminate the service temporarily or permanently without
prior notice for maintenance, upgrades, or other operational reasons.

34 | P a g e
Security and Privacy:

A. Users are responsible for protecting their devices and personal information while accessing
Entrep Hotspot. We recommend using up-to-date antivirus software and exercising caution when
sharing sensitive information.

B. We will take reasonable measures to protect the privacy and security of user data. However, we
cannot guarantee the absolute security of transmitted information and shall not be liable for any
unauthorized access or data breaches.

Vouchers and Payments:

a. Users must purchase vouchers to access Entrep Hotspot. Vouchers are available for purchase at
designated locations and through authorized platforms.

b. Vouchers are non-transferable, non-refundable, and have an expiration date. Expired vouchers
cannot be used, and no refunds or extensions will be provided.

c. Users are responsible for keeping their voucher codes secure. Lost or stolen voucher codes will
not be replaced.

Liability:

A. Entrep Hotspot shall not be liable for any direct, indirect, incidental, consequential, or special
damages arising from the use or inability to use the service.

B. We shall not be responsible for any loss, damage, or theft of personal belongings while using
Entrep Hotspot.

Modification of Terms:

Entrep Hotspot reserves the right to modify or update these terms and conditions at any time. Users
will be notified of any significant changes, and continued use of the service constitutes acceptance
of the modified terms.

35 | P a g e
 Legal Business form

Partnership

Why partnership?

Shared expertise and skills: Partnerships allow you to bring together individuals with different

areas of expertise and skill sets, which can lead to a more well-rounded and effective team. Each

partner can contribute their unique strengths to the business, helping to create a more successful

and sustainable enterprise.

Shared workload: Running a business can be overwhelming, and having partners can help to

distribute the workload, reducing stress and allowing each partner to focus on their strengths. This

can lead to a more efficient and productive business overall.

Shared risks and costs: Starting and running a business can be expensive and risky. With

partnership, the costs and risks can be shared among the partners, making it easier and less risky to

start and run the business.

More resources: With multiple partners, there may be access to more resources, such as funding,

contacts, and equipment. This can help to grow the business more quickly and efficiently.

More accountability: Having partners can create a sense of accountability and motivation, as each

partner has a stake in the success of the business. This can help to ensure that everyone is working

together towards a shared goal.

36 | P a g e
 Partnership Agreement

Our partnership agreement contains these;

Partnership Formation:

The partnership agreement shall govern the formation of a partnership between the partners

mentioned in the agreement, for the purpose of operating a Wi-Fi Vending business.

Contributions:

The partners shall contribute equally to the partnership capital and profits shall be divided equally

between the partners.

Management:

The business shall be managed by a manager, who shall be appointed by mutual consent of the

partners. The manager shall be responsible for the overall operations of the business, including

inventory management, financial management, and customer service.

Roles and Responsibilities:

The partners shall have the following roles and responsibilities:

Maintenance: Anthony Concina and Gino Capacite shall be responsible for the weekly

maintenance of the Wi-Fi Vendo Machine.

37 | P a g e
Sales and Collection: Micheal Diesta and Ralph Richard Severo shall be responsible for the daily

collection of coins/money from the Wi-Fi Vendo Machine.

Promotions: Jomar Cabato and Rio Donceras shall be responsible for the promotional side of the

business.

Decision Making:

Decisions affecting the business shall be made by mutual consent of the partners. In case of a

disagreement, the matter shall be resolved through mediation or arbitration.

Dissolution:

The partnership may be dissolved by mutual consent of the partners or in accordance with

applicable laws and regulations. Upon dissolution, the assets of the partnership shall be distributed

equally among the partners.

38 | P a g e
Organizational Structure

39 | P a g e
 Financial Aspect

Income statement

Here will be our expenses:

Equipment’s and labor cost P20,270 / 24 months = 844.58

Internet Plan P1999
I.T professional’s fee P10000 /24 months = 416.66
Electricity P300
Promotional Expenses P2331

Income Statement (for the month of June 30, 2024)

Gross profit Sales 18000

Sales – cost of sales Cost of goods (6000)
Gross profit 12000
Operating Profit Other expenses 0
Gross profit Gross operating expenses 12000
Add other expenses Operating expenses (7691.24)
Less operating expenses Commissions 1800
Equipment’s and labor cost 844.58
Internet Plan 1999
I.T professional 416.66
Electricity 300
Promotional expenses 2331
Operating Profit 4308.76
Net profit Interest income 0
Operating profit Profit before interest expense 4308.76
Add interest income Interest expenses (430.8)
Less interest expense Net Profit 3877.96

In the first month of our business we have a Net profit total of, P3877.96

And we’re down to 23 months more to pay the Equipment’s and labor cost and I.T professional.

The commissions are also a 10% for the stores that we will be putting of vouchers, making a total
of 1800 for the both of the stores.

40 | P a g e
Also a 10% for the interest for the ESSU for approving our business making a total of (430.8 per
month)

Income Statement (for the month of July 30, 2024)

Gross profit Sales 18000

Sales – cost of sales Cost of goods (6000)
Gross profit 12000
Operating Profit Other expenses 0
Gross profit Gross operating expenses 12000
Add other expenses Operating expenses (5360.24)
Less operating expenses Commissions 1800
Equipment’s and labor cost 844.58
Internet Plan 1999
I.T professional 416.66
Electricity 300
Promotional expenses 0
Operating Profit 6639.76
Net profit Interest income 0
Operating profit Profit before interest expense 6639.76
Add interest income Interest expenses (663.9)
Less interest expense Net Profit 5975.86

In the second month of our business we have no more Promotional expenses because it was just for
the first month of our business. In the second month we have made a Net profit total of P5975.86.

Also the 10% for the ESSU increased to P663.9.

If business just goes how we like it. We can pay full the Equipment’s and labor cost and I.T
Professional in two years making our third Income statement expenses without the Equipment’s
and labor cost and I.T Professional.

When the Equipment’s and labor cost and I.T Professional is already paid, we can expand to our
next colleges of choice.

41 | P a g e
Balance sheet

Balance sheet (for the year 2025 (June 30, 2024-June 30 2025)

Assets
Non-current Assets 10135
Fixed/tangible assets 10135
Current assets 69612.42
Inventory 0
Trade and other receivables 0
Cash on hand 69612.42
Total assets 79747.43
Owner’s equity 13093.55
Non-current liabilities 0
loan 0
Current liabilities 66653.88
Trade and other payables 66653.88
Total equity and liabilities 79747.43

Assets:

Non-current Assets: The company has fixed or tangible assets amounting to P10, 135.

Current Assets: The Company has current assets totaling P69, 612.42, which consist of cash on
hand from June 30, 2024-June 30, 2025.

Liabilities:

Owner's Equity: The owner's equity is P13093.55. This represents the portion of the company's
assets that belongs to the owners after deducting liabilities.

Non-current Liabilities: There are no non-current liabilities listed in the balance sheet, indicating
that there are no long-term debts or obligations.

Current Liabilities: The Company has current liabilities of P66, 653.88.

Total Equity and Liabilities: The sum of the owner's equity and liabilities equals the total assets,
which is P79747.43. This indicates that the balance sheet is balanced and in line with the
fundamental accounting equation (Assets = Liabilities + Owner's Equity).

42 | P a g e
Balance sheet (for the year 2026 (June 30, 2025-June 30 2026)

Assets
Non-current Assets 10135
Fixed/tangible assets 10135
Current assets 71710.32
Inventory 0
Trade and other receivables 0
Cash on hand 71710.32
Total assets 81845.32
Owner’s equity 17522.44
Non-current liabilities 0
loan 0
Current liabilities 64322.88
Trade and other payables 64322.88
Total equity and liabilities 81845.32

Assets:

Non-current Assets: The company has fixed or tangible assets amounting to P10, 135.

Current Assets: The Company has current assets totaling P69, 612.42, which consist of cash on
hand from June 30, 2024-June 30, 2025.

Liabilities:

Owner's Equity: The owner's equity is P13093.55. This represents the portion of the company's
assets that belongs to the owners after deducting liabilities.

Non-current Liabilities: There are no non-current liabilities listed in the balance sheet, indicating
that there are no long-term debts or obligations.

Current Liabilities: The Company has current liabilities of P66, 653.88.

Total Equity and Liabilities: The sum of the owner's equity and liabilities equals the total assets,
which is P79747.43. This indicates that the balance sheet is balanced and in line with the
fundamental accounting equation (Assets = Liabilities + Owner's Equity).

43 | P a g e
44 | P a g e
Payback Period

Month Cash Cumulative Cash

Month 0 (35000) (35000)
Month 1 3877.96 (31122.4)
Month 2 5975.86 (25146.18)
Month 3 5975.86 (19170.32)
Month 4 5975.86 (13194.46)
Month 5 5975.86 (7218.6)
Month 6 5975.86 (1242.74)
Month 7 5975.86 (4733.12)

The payback period is in just 7 months.

On the other hand, the Equipment’s and labor cost and I.T professional was set to two year until
paid.

Return OF Investment

ROI = 3877.96/35000*100

ROI = 11.08% for the first month of the business.

ROI = 5975.86/35000*100

ROI = 17.07% for the second month.

An 11.08% on the first month of the business is not a bad start because on the second it rose to
17.07%.

45 | P a g e
 Risk Management

Identification of Risks:

a. Technical Issues: Potential risks include network outages, equipment failures, or software
glitches that could result in service disruptions or degraded performance.

b. Security Breaches: Risks include unauthorized access to user data, hacking attempts, or data
breaches that could compromise the privacy and security of customers.

c. Competitor Actions: Risks include the emergence of new competitors offering similar services,
aggressive pricing strategies, or superior technological capabilities.

d. Regulatory Compliance: Risks include changes in government regulations or licensing

requirements that could impact the operation of our business.

e. Economic Factors: Risks include economic downturns, inflation, or changes in exchange rates
that could affect the affordability of our service for students.

f. Operational Challenges: Risks include, supply chain disruptions, or logistical challenges that
could impact the smooth operation of our business.

Risk Assessment and Prioritization:

a. Evaluate each identified risk in terms of its likelihood of occurrence and potential impact on
your business.

b. Prioritize risks based on their severity and the level of control you have over them.

Risk Mitigation Strategies:

a. Technical Issues:

Invest in redundant equipment and backup power systems to minimize the risk of network outages.

46 | P a g e
Regularly monitor network performance and conduct preventive maintenance to identify and
address potential issues proactively.

b. Security Breaches:

Implement robust security measures such as firewalls, encryption protocols, and intrusion detection
systems to protect user data.

Conduct regular security audits and vulnerability assessments to identify and address any
weaknesses in our system.

c. Competitor Actions:

Stay informed about the competitive landscape and continuously monitor the offerings and pricing
strategies of our competitors.

Differentiate our service by focusing on exceptional customer experience, reliability, and value-
added features.

d. Regulatory Compliance:

Stay updated on relevant laws, regulations, and licensing requirements in the telecommunications
industry.

Establish a compliance management system and ensure that your business operations align with
legal obligations.

e. Economic Factors:

Conduct regular market research and monitor economic indicators to anticipate changes that may
impact our pricing and affordability.

Implement flexible pricing strategies and consider offering promotional discounts during
challenging economic periods.

f. Operational Challenges:

Diversify our supply chain and establish alternative sources of equipment and materials to mitigate
supply disruptions.

47 | P a g e
Risk Monitoring and Review:

a. Regularly review the effectiveness of risk mitigation strategies and adjust them as needed.

b. Monitor industry trends, customer feedback, and external factors that may influence the
identified risks.

c. Establish a system for reporting and addressing new risks that may arise over time.

Insurance Coverage:

Consider obtaining appropriate business insurance coverage to protect against unforeseen events,
such as liability insurance, property insurance, and cyber insurance.

48 | P a g e
Conclusion

In conclusion, the Entrep Hotspot is a self-service Wi-Fi hotspot designed to provide

convenient internet access to students and faculty members at Eastern Samar State University.

With its high-speed connectivity, user-friendly interface, and availability 24/7, the product aims to

offer a seamless and hassle-free internet browsing experience. The pricing strategy follows a tiered

model, incentivizing customers to purchase larger increments with a cost per minute that decreases

accordingly. The distribution channels strategically located within the university campus ensure

maximum reach and accessibility. Promotion efforts include social media marketing, flyers, and

partnerships with student organizations, aiming to raise awareness and expand the product's reach.

The business plan outlines the production process, financial aspects, and potential for growth, with

promising net profits, quick return on investment, and positive ROI trends. Overall, the Entrep

Hotspot aspires to capture a significant market share, build a loyal customer base, and establish

itself as a leading provider of internet connectivity within the university community.

49 | P a g e