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Order Fulfillment - involves the entire process from receiving an order to delivering it to the

customer. By outsourcing order fulfillment services, business delegate tasks like picking items
from inventory, packing them securely, and shipping them promptly. This outsourcing strategy
aims to streamline operations, reduce the time it takes to process orders, and ultimately
enhance customer satisfaction.

Outsourcing last-mile delivery to external companies - guarantees timely and reliable


delivery of products to customers' doorsteps, a crucial aspect, especially in regions where the
retail company lacks its own established delivery infrastructure. In this scenario, partnering with
local courier services or third-party logistics providers for last-mile delivery ensures that orders
are delivered promptly to customers in the new area, despite the company not having its own
delivery network set up yet.

Technology Solutions - Securing external assistance for technology solutions entails


engaging experts to establish systems for tracking products, warehouse management, and
transportation handling. This enhances operational efficiency, grants the company visibility into
supply chain activities, and fosters smoother overall operations.

By using outsourcing for these tasks, the retail company can concentrate on what it does best,
while also tapping into the skills, tools, and flexibility of outside experts. This helps them grow
and expand more smoothly.

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