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Chapter 7

S Segmentation

Session 5 T Selecting target segments (Targeting)

D P Choosing Differentiation and Positioning Strategy

Market segmentation requires dividing a


market into smaller segments with distinct
needs, characteristics, or behaviors that might
require separate marketing strategies or mixes.

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Segmentation by

Geographic Demographic Psychographic Behavioral

Requirements for Effective Segmentation

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Market Targeting

Undifferentiated Differentiated Concentrated Micromarketing

Targeting Targeting
Broadly Narrowly

The Company decides which and how many segments it will target.

Sources: Adapted from Figure 7.2 Market Targeting Strategies, Chap 7, Text book.

Examples

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Choosing points of Differentiation

Product

Image Services

People Channels

Positioning maps
show consumer perceptions of marketer’s brands versus competing products on important buying dimensions.

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Luxury

Price - Low Price - High


C

Economy
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Price

More More More


More
For for the for
More same less
Benefits

The same The same


for
less

Less Less for


much
less

Sources: Figure 7.4 Possible Value Propositions, Chap 7, Text book.

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Positioning Statement

To (target segment and need) …………………………………………………………………………………………………


our (brand) is (concept) ……………………………………………………………………………………………………

that (point of difference) ………………………………………………………………………………………………………

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Positioning Statement

To (target segment and need) our (brand) is (concept) that (point of difference)

Examples:

To Busy multitaskers who need help remembering things

Brand: Evernote

Is a digital content management application

That makes it easy to capture and remember moments and ideas from your everyday life
using your computer, phone, tablet, and the Web.

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Communicating and Delivering


the Chosen Position

• Positioning strategy should be delivered


through the Marketing Mix (4Ps).
• Establishing a position or changing one
usually takes a long time.
• Maintaining the position requires
consistent performance and
communication.

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