February 16, 2024

Auto Pay Notice

Account Number: 8245 11 503 0004489
Security Code: 4731
Service At: 414 E 4TH ST
WASHBURN WI 54891-9462

NEWS AND INFORMATION

Have questions about your bill? NOTE. Taxes, Fees and Charges listed in the Summary only apply
Visit us at Spectrum.net/billing to Spectrum TV and Spectrum Internet and are detailed on the
Or, call us at 1-855-70-SPECTRUM (1-855-707-7328) following page. Taxes, Fees and Charges for Spectrum Voice are
detailed in the Billing Information section.
_________________________
Service from 02/16/24 through 03/15/24
Summary details on following pages Enrolled in Auto Pay: Your Auto Pay payment will be deducted on
your due date.
Previous Balance 290.60 _________________________
Payments Received -Thank You! -290.60
Moving? Spectrum makes it easy! We'll transfer your Spectrum
Remaining Balance $0.00 services to your new home so you can get settled even faster. Call
Spectrum TV™ 164.49 844-223-8525 or visit www.Spectrum.net/easymove .
Spectrum Internet™ _________________________
74.99
Spectrum Voice™ 19.99 SAVE EVERY MONTH WITH SPECTRUM MOBILE. Ask how
Other Charges 25.75 you can get 2 UNLIMITED mobile lines for $15/mo. each for 12
mos. Includes unlimited talk, text & data with Nationwide 5G. No
Taxes, Fees and Charges 18.88 contracts, no added taxes or fees. Call 1-866-780-8588 or visit
Current Charges $304.10 SpectrumMobile.com/unbeatable .
Includes Auto Pay Discount _________________________
YOUR AUTO PAY WILL BE PROCESSED 03/03/24 Do you own a business? Call 1-855-350-3546 to speak with a
Total Due by Auto Pay $304.10 Spectrum Business specialist and find the perfect connectivity
solution for your business.
_________________________

Stay protected with Spectrum! Spectrum is dedicated to keeping

you and your family safe online. Visit
www.Spectrum.net/securitycenter for tools and solutions to keep
your personal information secure.
_________________________
Thank you for choosing Spectrum.
We appreciate your prompt payment and value you as a customer.

Auto Pay. Thank you for signing up for auto pay. Please note your
payment may be drafted and posted to your Spectrum account the
day after your transaction is scheduled to be processed by your
bank.

February 16, 2024

FLORENCE HAGSTROM
Account Number: 8245 11 503 0004489
Service At: 414 E 4TH ST
WASHBURN WI 54891-9462
4145 S FALKENBURG RD RIVERVIEW FL 33578-8652 keep
8634 0210 NO RP 16 02172024 NNNNNNNN 01 981267
Total Due by Auto Pay $304.10
FLORENCE HAGSTROM
414 E 4TH ST
WASHBURN WI 54891-9462

SPECTRUM
PO BOX 94188
PALATINE IL 60094-4188

824511503000448900304105
Page 2 of 4 February 16, 2024

FLORENCE HAGSTROM Have questions about your bill?

Account Number: 8245 11 503 0004489 Visit us at Spectrum.net/billing
Security Code: 4731 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8634 0210 NO RP 16 02172024 NNNNNNNN 01 981267

Charge Details Spectrum Voice™

Previous Balance 290.60 Phone number (715) 373-2557
EFT Payment 02/03 -290.60 Unlimited Long Distance 19.99
Remaining Balance $0.00 Pkg Includes: Phone Line, Modem, Up To 23 Calling
Features, Calling Within U.S., Canada, Mexico, Puerto
Payments received after 02/16/24 will appear on your next bill. Rico, Guam & The Virgin Islands
Service from 02/16/24 through 03/15/24 $19.99

Spectrum TV™ For additional call details and terms of service,

please visit spectrum.net/calldetails.
Spectrum TV Select 89.99
Basic TV & Expanded Basic TV Services Included Spectrum Voice™ Total $19.99
Disney+ Basic Included
Spectrum Sports View 7.00
Other Charges
Spectrum Receivers 3 Receivers at 12.50 each 37.50
Silver Premium Tier 30.00 Broadcast TV Surcharge 25.75
Includes: HBO + HBO Max, Paramount+ with Other Charges Total $25.75
SHOWTIME Entertainment View
$164.49
Taxes, Fees and Charges
Spectrum TV™ Total $164.49 FCC Admin Fee 0.12
State and Local Sales Tax 10.47
Spectrum Internet™ Franchise Fee 8.29
Taxes, Fees and Charges Total $18.88
Spectrum Internet 84.99
Promotional Discount -5.00 Current Charges $304.10
Your promotional price will expire on 09/15/24 Total Due by Auto Pay $304.10

$5 Auto Pay Discount -5.00

$74.99

Spectrum Internet™ Total $74.99 Tax and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and fees
may change without notice. Visit spectrum.net/taxesandfees for more
information.

Terms & Conditions - Spectrum's detailed standard terms and

conditions for service are located at spectrum.com/policies.

Continued on the next page....

Local Spectrum Store: 5115 Burning Tree Rd, Suite 315C, Duluth MN 55811 Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun - 12:00pm to 5:00pm

Visit Spectrum.com/stores for store locations. For questions or concerns, visit Spectrum.net/support.

For questions or concerns, please call 1-855-757-7328.

Page 3 of 4 February 16, 2024

FLORENCE HAGSTROM Have questions about your bill?

Account Number: 8245 11 503 0004489 Visit us at Spectrum.net/billing
Security Code: 4731 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8634 0210 NO RP 16 02172024 NNNNNNNN 01 981267

Programming Changes - For information on any upcoming

programming changes, please consult the Legal Notices published in your
local newspaper and on spectrum.net/programmingnotices.

Spectrum Terms and Conditions of Service - In accordance with the

Spectrum Terms and Conditions of Service, Spectrum services are billed
on a monthly basis. Spectrum does not provide credits for monthly
subscription services that are cancelled prior to the end of the current
billing month.

Spectrum Security Center: Spectrum offers tools and solutions to keep

you and your family safe when connected. Learn how to safeguard your
information, detect scams and how to identify fraud alerts. Learn more at
Spectrum.net/SecurityCenter.

Past Due Fee / Late Fee Reminder - A late fee will be assessed for past
due charges for service.

Insufficient Funds Payment Policy - Charter may charge an insufficient

funds processing fee for all returned checks and bankcard charge-backs.
If your check, bankcard (debit or credit) charge, or other instrument or
electronic transfer transaction used to pay us is dishonored, refused or
returned for any reason, we may electronically debit your account for the
payment, plus an insufficient funds processing fee as set forth in your
terms of service or on your Video Services rate card (up to the amount
allowable by law and any applicable sales tax). Your bank account may be
debited as early as the same day payment is dishonored, refused or
returned. If your bank account is not debited, the returned check amount
(plus fee) must be replaced by cash, cashier's check or money order.

Complaint Procedures - If you disagree with your charges, you need to

register a complaint no later than 60 days after the due date on your bill
statement.

Video Closed Captioning Inquiries - Spectrum provided set-top boxes

for video consumption support the ability for the user to enable or disable
Closed Captions for customers with hearing impairment.

For immediate closed captioning concerns, call 855-70-SPECTRUM or

email closedcaptioningsupport@charter.com.

To report a complaint on an ongoing closed captioning issue, please send

your concerns via US Mail to W. Wesselman, Sr. Director, 2 Digital
Place, Simpsonville, SC 29681, send a fax to 1-704-697-4935, call
1-877-276-7432 or email closedcaptioningissues@charter.com.

The following taxes, fees and surcharges are included in the price
of the applicable service - TAXES: Sales Tax $0.97. FEES AND
CHARGES: Federal USF $1.09, Police And Fire Protection Fee $1.49,
State USF $0.65.

Timely Payment - If your payment is not received by the next billing

statement, your account is subject to interruption of service. Charter
equipment may be rendered non-functional prior to termination. You may be
subject to a change of service charge to reinstate your digital channels and
Internet service when function is restored.

Statements with Zero or Credit Balances - Customers with a zero or

credit balance on their bill will not receive a paper statement.

Video On Demand (VOD) and Pay-Per-View (PPV) - To order, your

account must be current. To prevent unauthorized use of these services in
your household, you are responsible for setting up a PIN number, parental
control and/or rating preference. Charter will not issue a credit for the
following: 1) unauthorized use, 2) ordering a PPV event or movie which you
are not present to view, 3) failure to report a reception problem that occurs
during the ordered movie or event, or 4) failure to report non-delivery of an
ordered movie or event.
Page 4 of 4 February 16, 2024
Have questions about your bill?
FLORENCE HAGSTROM Visit us at Spectrum.net/billing
Account Number: 8245 11 503 0004489 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
Security Code: 4731
8634 0210 NO RP 16 02172024 NNNNNNNN 01 981267