ACCOUNT NUMBER SECURITY CODE STATEMENT DATE SERVICE ADDRESS PAGE

8349 31 040 1432600 2529 Mar 11, 2024 2822 VANSTORY ST APT 1B 1 of 4
GREENSBORO, NC 27407

...................................................................................................

ACTION REQUIRED: ACCOUNT STATUS

DELINQUENT
Amount Due Due by
Your account is now in a delinquent status. The
$100.68 Now total delinquent amount is due immediately and
must be paid to avoid collections activity
How It Adds Up Service from Mar 11 - Apr 10 including, potential service suspension. If you
...........................................................................................................................
resume service after disconnection due to
Previous Balance $97.47
nonpayment, your past due balance, along with
Payments Received -$47.13 first month of service and a reconnection fee will
Remaining Balance $50.34 be required.
...........................................................................................................................
Current Activity $50.34 IMPORTANT NEWS
Spectrum TV® $15.00
IMPORTANT PROGRAMMING NOTICE
Spectrum Internet® $20.00
Effective on or after March 18, 2024, TBN Enlace
Credits & Charges $13.94 on channel(s) 946, will no longer be available on
Taxes, Fees & Charges $1.40 your Spectrum TV® lineup.
For a complete channel lineup, visit
Due Immediately $100.68 Spectrum.net/channel-lineup. To view this notice
online, visit Spectrum.net/ProgrammingNotices.
____________________________________________

Moving? Spectrum makes it easy!

We'll transfer your Spectrum services to your
new home so you can get settled even faster.
Call 833-561-3418 or visit
www.Spectrum.net/easymove.
____________________________________________

Detach the included payment stub and enclose it with a check made payable to Spectrum. If you have questions about your account, call us at (855) 757-7328.

Amount Due $100.68

4145 S. FALKENBURG RD RIVERVIEW FL 33578-8652 Due by Now
8349 3100 NO RP 11 03122024 NNNNNYNN 01 992130
Account Number 8349 31 040 1432600
WALESCA DISLA
2822 VANSTORY ST APT 1B Amount Enclosed $
GREENSBORO NC 27407-4798

Please send payment to:

SPECTRUM
PO BOX 6030
CAROL STREAM IL 60197-6030

834931040143260000100685
 ACCOUNT NUMBER SECURITY CODE STATEMENT DATE SERVICE ADDRESS PAGE
8349 31 040 1432600 2529 Mar 11, 2024 2822 VANSTORY ST APT 1B 2 of 4
GREENSBORO, NC 27407

8349 3100 NO RP 11 03122024 NNNNNYNN 01 992130

Your Bill Details Service from Mar 11 - Apr 10

Do you own a business?

Spectrum Business has the services that can help
Previous Balance $97.47
your business break through and succeed. Call
One-time EFT Payment 03/01 -$47.13
866-714-3373 to speak with a business
Remaining Balance $50.34
specialist today!
Current Activity ____________________________________________
Spectrum TV® Stay protected with Spectrum!
Latino View $15.00 Spectrum is dedicated to keeping you and your
Spectrum TV Select $0.00
Basic TV & Expanded Basic TV Services Included family safe online. Visit
Disney+ Basic Included www.Spectrum.net/securitycenter for tools
Entertainment View $0.00 and solutions to keep your personal
Spectrum TV® Total $15.00 information secure.
........................................................................................................................... ____________________________________________
Spectrum Internet®
Spectrum Internet $0.00
Spectrum Internet $0.00
with WiFi
Spectrum Internet Gig $20.00
Spectrum Internet® Total $20.00
...........................................................................................................................
Credits & Charges
Reconnection Fee 03/04 $4.99
Late Fee $8.95
Credits & Charges Total $13.94
...........................................................................................................................
Taxes, Fees & Charges
State and Local Sales Tax $1.40
Taxes, Fees & Charges Total $1.40
...........................................................................................................................

Due Immediately $100.68

For more helpful information, see following pages.

Store
Ways to Pay Your Spectrum Stores are located at:

Auto Pay: Visit Spectrum.net/AutoPay. Auto Pay is the easiest 3118-B Northline Ave
way to pay your bill on time every month. Greensboro, NC 27408
_______________________________________________________ Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun - 12:00pm to 5:00pm

App: Pay your bill through the My Spectrum App. or

_______________________________________________________
1206-H Bridford Parkway
Online: Pay your bill online at Spectrum.net. Greensboro, NC 27407
Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun 12:00pm to 5:00pm
_______________________________________________________

Phone: Call the automated payment service at (833) 267-6097. Visit Spectrum.com/stores for additional locations and hours.
___________________________________________________________
 ACCOUNT NUMBER SECURITY CODE STATEMENT DATE SERVICE ADDRESS PAGE
8349 31 040 1432600 2529 Mar 11, 2024 2822 VANSTORY ST APT 1B 3 of 4
GREENSBORO, NC 27407

8349 3100 NO RP 11 03122024 NNNNNYNN 01 992130

Support, Bill FAQs and Descriptions

Spectrum Security Center: Spectrum offers tools and solutions to keep
Support you and your family safe when connected. Learn how to safeguard your
Visit Spectrum.net/billing information, detect scams and how to identify fraud alerts. Learn more at
Or, call us at 1-855-855-8679 Spectrum.net/SecurityCenter.

Cable Complaint Resolution - If you have a problem with your cable or

Bill FAQs
How do billing cycles work?
Your first bill covers your first day of service through your first full billing
cycle. Future service will be billed a month in advance. If you make a
Pay-Per-View or On Demand purchase, it will be included on your next
billing statement.
What happens if I have insufficient funds or a past due balance?
Spectrum may charge a processing fee for any returned checks and card
chargebacks. If your payment method is refused or returned for any
reason, we may debit your account for the payment, plus an insufficient
funds processing fee as described in your terms of service or video
services rate card up to the amount allowable by law and any applicable
tax. Your bank account may be debited as early as the same day your
payment is refused or returned. If your bank account isn't debited, the
return check amount (plus fee) must be paid by cash, cashier's check or
money order.
What if I disagree with a charge?
If you want to dispute a charge, you have 60 days from the billing date to
file a complaint. While it's being reviewed, your service will remain active
as long as you pay the undisputed part of your bill.
What if my service is interrupted?
Unless prevented by situations beyond our control, services will be
restored within 24 hours of you being notified. If your service is
interrupted for more than 24 continuous hours, you can contact us for a
credit.
video programming service, you should FIRST contact customer service at
the following telephone number: 1-855-757-7328. If we are unable to
satisfactorily resolve your complaint, you may contact the Consumer
Protection Division of the Attorney General's Office of the State of North
Carolina at www.ncdoj.gov/cable.
Past Due Fee / Late Fee Reminder - A late fee will be assessed for past
due charges for service.
Complaint Procedures: If you disagree with your charges, you need to
register a complaint no later than 60 days after the due date on your bill
statement.
Video Closed Captioning Inquiries - Spectrum provided set-top boxes
for video consumption support the ability for the user to enable or disable
Closed Captions for customers with hearing impairment.
For immediate closed captioning concerns, call 855-70-SPECTRUM or
email closedcaptioningsupport@charter.com.
To report a complaint on an ongoing closed captioning issue, please send
your concerns via US Mail to W. Wesselman, Sr. Director, 2 Digital Place,
Simpsonville, SC 29681, send a fax to 1-704-697-4935, call
1-877-276-7432 or email closedcaptioningissues@charter.com.

You can find all of our terms and conditions at Spectrum.com/policies.

Descriptions
Taxes and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and fees
may change without notice. Visit Spectrum.net/taxesandfees for more
information.

Terms & Conditions - Spectrum's detailed standard terms and conditions

for service are located at Spectrum.com/policies.

Programming Changes - For information on any upcoming programming

changes, please consult the Legal Notices published in your local
newspaper and on Spectrum.net/programmingnotices.

Authorization to Convert your Check to an Electronic Funds Transfer

Debit - If your check is returned, you expressly authorize your bank
account to be electronically debited for the amount of the check plus any
applicable fees. The use of a check for payment is your acknowledgment
and acceptance of this policy and its terms and conditions.

Spectrum Terms and Conditions of Service - In accordance with the

Spectrum Terms and Conditions of Service, Spectrum services are billed
on a monthly basis. Spectrum does not provide credits for monthly
subscription services that are cancelled prior to the end of the current
billing month.
 ACCOUNT NUMBER SECURITY CODE STATEMENT DATE SERVICE ADDRESS PAGE
8349 31 040 1432600 2529 Mar 11, 2024 2822 VANSTORY ST APT 1B 4 of 4
GREENSBORO, NC 27407

8349 3100 NO RP 11 03122024 NNNNNYNN 01 992130