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 UNSW Student Accommodation
Rules of Occupation 2022
Please read the following information in conjunction with your Your Licence Agreement for a full understanding of the Rules of Occupation at UNSW Student
Accommodation. In these rules, reference to “You” means the Resident. Please read the following information in conjunction with your Your Licence Agreement
for a full understanding of the Rules of Occupation at UNSW Student Accommodation. In these rules, reference to “You” means the Resident.
1. Photo ID
Upon checking-in or within 72 hours of checking-in, You must present to the UNSW
Student Accommodation Office an original photo identification (such as a passport,
driver’s licence or student ID) along with a copy of such photo ID for Our records. You
must provide Us with any updates to Your personal details following any change to
the information previously submitted, by contacting the UNSW Student
Accommodation Office.
2. Induction
You must complete, when advised, the accommodation induction process. This
includes completing online modules prior to checking-in and attending at least one
orientation session within one month of checking-in (or at the earliest available
session during the term of Your Licence Agreement). The orientation sessions are
designed to ensure the safety, security and well-being of all residents and staff.
3. Noise
(a) You must not make any noise or cause any disruption within the Room, Building or
on Common Property:
(i) at any time, if it is likely to disturb the peaceful enjoyment of another
resident;
(ii) between the hours of 11pm and 8am (or such earlier time as per
Rule3(c)).
(b) If You create a noise or disturbance, UNSW Security will attend the disturbance.
(c) We may impose quiet hours during periods of study vacation and exams as
outlined in the Resident Handbook.
4. Common property
You must not
(a) cause or allow any damage to any lawn, garden, tree, shrub, plant or flower on
Common Property;
(b) use any part of Common Property as Your own garden;
(c) cause or allow any damage to (or make any additions or improvements to) any
structure that is part of Common Property without Our written permission.
If any Common Property is damaged,
(d) You must notify Us and We will be responsible for maintaining anything We have
installed; and
(e) throw or leave any rubbish, dirt, dust or other materials on Common Property that
may interfere with the peaceful enjoyment of another resident in the Building. In
particular, You must not litter the Building and its surrounds and the Common Areas
with cigarette butts. If You do, they will be removed by Us at Your cost.
5. Your behaviour
(a) You must not engage in any behaviour or any conduct that threatens, abuses,
intimidates or harasses another resident, guest or Our staff or participate in any
behaviour that is illegal whilst in the Room, Building or Common Property.
(b) You must be adequately clothed when on Common Property and balconies. You
must not use language or behave in a way which might offend or embarrass others
using the Building or Common Property.
6. Behaviour of guests
(a) You must make sure Your guests do not behave in any way which might disturb the
peaceful enjoyment of another resident. This applies to behaviour of Your guests in a
Room, Building or on Common Property.
(b) You are responsible for your guests and will be held accountable for any act,
omission or misconduct by Your guests including breach of these Rules of Occupation.
7. Overnight Guests
Residents may, in exceptional circumstances, seek authority for a guest to stay
overnight. Such requests must be submitted with sufficient notice for approval to the
respective Dean of the College or the Operations Supervisor (for the Apartments and
University Terraces only).
8. Smoking
UNSW is a smoke free Campus and this includes all the accommodation buildings
owned and operated by UNSW. Smoking of any substance is prohibited in the Room
and/or Apartment and all Buildings and Common Property.
9. Drugs
We have a zero tolerance of illicit drug use in the Room, Building or Common Property.
If You:
(a) are found in possession of illicit drugs or implements associated with their use in
the Room,
(b) Building or Common Property; or
(c) distribute, sell or manufacture illicit drugs or other substances from the Room,
Building or Common Property, We will immediately terminate this agreement and
inform the relevant UNSW and legal authorities.
10. Alcohol
There are designated alcohol free zones in the Rooms, Building and Common Areas.
These zones encompass apartments and part of the Common Areas within designated
and signed areas of the Building. You must not consume or store alcohol in these
designated areas. If You do not comply with the alcohol-free zones conditions, We may
impose a penalty on You as set out in the agreement.
 UNSW Student Accommodation
Rules of Occupation 2022
Please read the following information in conjunction with your Your Licence Agreement for a full understanding of the Rules of Occupation at UNSW Student
Accommodation. In these rules, reference to “You” means the Resident. Please read the following information in conjunction with your Your Licence Agreement
for a full understanding of the Rules of Occupation at UNSW Student Accommodation. In these rules, reference to “You” means the Resident.
11. Weapons
We have a zero tolerance of the possession of weapons (sword, knives etc) or
firearms (guns etc) in the Room, Building or Common Property. If You are found in
possession of weapons, firearms or implements associated with their use in the
Room, Building or Common Property We will immediately terminate this agreement
and inform the relevant UNSW and legal authorities.
12. Candles/Incense and Oil Burners
The burning of candles, incense or oil burners – or any object that has either a naked
or contained flame – is prohibited within the Rooms, Building and Common Areas as
this is deemed an extreme fire hazard.
13. Removing or Moving furniture, fixtures and fittings
(a) You must not remove any furniture, fixture or fitting from the Room, Building of
Common Property without Our prior written consent.
(b) You must not move large objects or furniture through Common Property unless
You have notified Us, and given Us an opportunity to have Our representative attend
the move.
14. Garbage disposal
You are responsible for ensuring Your and Your guests’ rubbish is removed from the
Room, Building and Common Property in a timely manner and properly deposited in
the communal rubbish areas allocated by Us for collection. You must use all garbage
chutes according to pasted instructions near chutes.
15. Keeping of animals
You must not allow any animals in the Room or the Building. This Rule does not apply
to the extent that it restricts the keeping of a guide or hearing dog.
16. Appearance of Room
Unless You have Our written approval, You must not keep anything within the Room
(either on a permanent or temporary basis) that affects the appearance of the Room
or the rest of the Building.
17. Communication
You are responsible for ensuring Your contact details are kept up to date on the
Student Accommodation Office database. All official notices and notifications will be
sent to Your email address allocated by UNSW. You are responsible for ensuring You
regularly check this email address and ensure mail can be received at this address. If
you are requested to attend a meeting with administration staff you should make
every endeavor to attend that meeting or agree on an alternative time that is suitable
to both parties.
18. Networking Devices
You must not connect or make use of any networking devices on the data ports
provided (for example: networking routers, hubs, switches). You must not interfere
with any of the UNSW networking devices installed in Your Room or in the Building.
19. Storage
Personal items, including furniture, bicycles, clotheslines and suitcases must not be
stored (temporarily or permanently) in Common Areas or the balcony of the Room.
This does not include outdoor furniture.
20. Children playing on common property in building
You must not allow any child under Your control to play on Common Property areas
inside the Building unless under the immediate supervision of a responsible adult. This
does not stop children from playing unsupervised on Common Property areas outside
the Building that are not dangerous (e.g. a lawn).
21. Drying of laundry items
Unless You have Our written permission You must not hang washing, towelling,
bedding, clothing or other articles on any part of the Room (e.g. on the balcony) so
that it may be seen from outside the Building.
22. Storage of flammable liquids
You must get Our written permission if You want to store any flammable materials in
the Room, the Building or Common Property, except for common items for the Room or
washing Your clothes.
23. BBQs
You must not use (or allow to another person to use) a BBQ or any other cooking
equipment on the balcony of the Room.
24. COVID-19
COVID-19 is likely to be with us in 2023. Throughout the pandemic UNSW has taken
guidance from NSW Health and the Department of Health. It will continue to do so
moving forward and on occasion this can lead to rules and guidelines being issued
that you will need to adhere. In some instances guidelines introduced by UNSW can be
stricter than those from NSW Health or the Department of Health. These would be
introduced with the safety and wellbeing of our residents and staff foremost in our
mind and you are instructed to follow these when they’re issued.
Further information
The IT Services Fair Use Policy Document
The University Code of Conduct Document
 RESOURCES
WiFi Sim Card Transport

WIFI network: uniwide

Sim cards can be purchased at Opal Cards can be purchased at IGA
Username:
any convenience store, Post @ Gate 2, or most
(your zID eg: z5432100)
Office on campus or convenience stores.
Password:
Woolworths at Randwick Please refer to the
(your myUNSW password)
Shopping centre NSW Transport page.
Need help?
(approx. 10mins walk from *Note, Concession cards for
Call UNSW IT 02 9385 1333
UNSW campus). Domestic students must be
itservicecentre@unsw.edu.au
ordered online

Homeware Student ID Health Services

Your Student ID can be

Bedding and kitchenware The Medical Centre is located at
collected at The Nucleus
can be found online at the East Quadrangle Building
(Gate 8 next to the library). If you
Eastgardens shopping centre on campus.
have lost your Student ID, you will
(bus 390X on High St @ Gate 8) University Dental is located next
also need to visit
or to the bookshop in the lower
them for a replacement.
Bondi Junction shopping centre Quadrangle Building on
*All temporary card holders MUST
(bus 390X @ opposite Gate 9) campus.
return card to UNSW Student
or online at Suite design
Accommodation once student ID is
received.

+61 2 9385 4346

accommodation@unsw.edu.au

Gate 5, High Street, Kensington

 How to submit a maintenance request

1. Log into Accommodation Portal 2. Select 'Room Maintenance'

This option will be available only when you have an in
room booking.

3. Select 'My Jobs' and click 'NEW JOB' 4. Select Your Room Space

MPLE
EXA

5. Complete details and 'SAVE JOB'

MPLE
EXA
 How to do an inventory report

1. Log into Accommodation Portal 2. Select 'Inventory'

This option will be available only when you have an in
room booking.

3. Select Your Room 4. Check Your details

MPLE MPLE
EXA EXA

5. Determine Your room's condition

This option will be available upon 72 hours of your check in.

If you agree with the condition of the furnish, select 'ACCEPT' if you have comments regarding the room, select 'More information' and
add your comments. Once you are finished, click 'SAVE REVIEW'
 YOU'VE GOT MAIL?

DISCLAIMER
WHERE DO I PICK
UNSW Student UP MY MAIL?
Accommodation is
not responsible for
Student
any missing or
Accommodation
stolen items.
Office will email you
when it is ready for
collection. When you
receive that email
please visit the office
PACKAGE FORMAT
UNSW Student
Resident Full Name
Accommodation
College name
office
Gate 5, High Street
Gate 5, High Street
UNSW, NSW 2052
Australia

We recommend you add

insurance to your package.
Student Accommodation
office is not responsible for
any lost packages.
 Emergency on Campus
Call 9385 6666 (ext. 56666)
State your name or zID and location on campus
Never Stand Still Facilities Management

Fire Medical Bomb

Emergency Threat
§§ If you see fire or smoke, do not panic §§ Call for a first aid officer §§ If you receive a bomb threat, do not use
or shout a mobile phone
§§ Dial UNSW Emergency and state
§§ Remember RACE: ‘AMBULANCE’ if required §§ Alert others nearby to call UNSW Emergency
• Rescue people §§ Call ‘000’ (after contacting UNSW §§ Carefully note details of the threat
• Raise the Alarm – use white break glass button Emergency) to obtain direct advice (location of bomb, accent, background noises)
• Contain fire and smoke – close doors §§ Reassure the patient §§ Do not touch or move any
and windows suspicious package
• Extinguish only if trained to do so §§ Never leave the patient alone

Suspect Power Gas Leak

Package Outage
§§ Stop what you are doing and put §§ Provide assistance to others if necessary §§ Turn off gas supply if it is safe to do so
the item down or do not touch it
§§ Evacuate if advised to do so §§ Activate the emergency isolation
§§ Alert others nearby if it is present
§§ Make equipment safe that may auto restart
§§ Do not use mobile phones as §§ Evacuate the area
§§ Treat all electrical equipment as live
they can trigger an explosion
as power may be restored at any time
§§ Evacuate the area

Report all emergencies on campus 9385 6666

Chemical Environmental Personal

Spill Threat
§§ Is it Minor or Major? §§ An environmental emergency includes §§ Threats to self or others may include
any incident, or potential for an incident of harassment, assault, suicide, robbery,
§§ If Major, evacuate area
uncontrolled discharge of a substance into self harm or armed hold-ups
§§ If Minor, evacuate others, work in water, air or land that harms or threatens
§§ Do not take risks
pairs and clean up spill as per Safe to harm the environment
Work Procedure §§ Alert others nearby §§ Observe offender’s characteristics
and avoid eye contact
§§ Contain the emission if safe

Natural Evacuation Shelter in Place

Disaster or Lockdown
§§ Remove anyone from immediate danger §§ Alert the floor warden §§ Take immediate shelter where you are,
if safe to do so §§ Know your Evacuation Assembly Point such as inside a building
§§ Take shelter in strongest part of building §§ Follow instructions to evacuate §§ Keep doors locked
(such as the basement) §§ Exit in a safe and orderly manner §§ Remove yourself from the immediate threat
§§ Keep clear of windows §§ Do not use lifts
§§ Never risk your safety
§§ Do not re-enter building until authorised
§§ Follow the direction of Security, Wardens §§ Follow the direction of Security,
and Emergency Services Wardens and Emergency Services

Download StaySafe@UNSW App

§§Call 9385 6000 for General Security

§§Watch for UNSWalerts via text message for important information
§§For full emergency procedures go to www.facilities.unsw.edu.au