Professional Documents
Culture Documents
Product Overview
Describes features of the product.
Setup
Describes setup and installation of the product.
Advanced Usage
Describes advanced usage methods for the product.
Handling
Describes how to handle the product.
Appendix
Describes general specifications, initial software settings,
and character code tables.
M00067311
Rev. K
Cautions
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation.
The contents of this document are subject to change without notice. Please contact us for the latest
information.
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Wi-Fi®, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Android™ is a trademark of Google LLC.
Google Play and the Google Play logo are trademarks of Google LLC.
This product bundles Dell BSAFE™ software developed by Dell Inc. in the United States.
Copyright© 2021 Dell Inc. All rights reserved.
BSAFE is a trademark or registered trademark of Dell Inc. in the United States and other countries.
All other trademarks are the property of their respective owners and used for identification purpose only.
2
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
DANGER
You must follow warnings carefully to avoid serious bodily injury.
WARNING
Provides information that must be observed to prevent damage to the equipment or loss of data.
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
CAUTION Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a malfunc-
tion.
Safety Precautions
Do not use or charge this product in high temperature places (60°C {140°F} or higher). Further-
more, do not leave or store this product in places that are 60°C {140°F} or higher. Doing so could
lead to heat, smoke, ruptures, fire, or leaks. Be sure to use within the limits of the environmental
DANGER temperature conditions.
3
Do not use this product in a location with volatile substances such as alcohol or paint thinner, or
near fire. Doing so may cause electric shock or fire.
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
WARNING Continued use may lead to fire. Immediately unplug the equipment and contact qualified service
personnel.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or
fire.
Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply
may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to
fire.
If water or other liquid spills into this equipment, do not continue to use it. Continued use may
lead to fire. Unplug the equipment immediately and contact qualified service personnel.
Do not use this product in an environment where flammable gas or explosive gas may exist. Do
not use aerosol sprayers containing flammable gas inside or around this product. Doing so may
cause fire.
Do not connect cables in ways other than those mentioned in this manual. Different connections
may cause equipment damage and burning.
Do not touch the areas inside the product other than those mentioned in this manual. Doing so
may cause electric shock or burns.
Be careful not to drop this product. The product may break or cause injury if it is dropped.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
CAUTION Do not place heavy objects on top of this product. Never stand or lean on this product. Equip-
ment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period.
Before moving the product, unplug it and unplug all cables connected to it.
Take care not to injure your fingers on the manualcutter
When you remove printed paper
When you perform other operations such as loading/replacing roll paper
If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more
than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-
sight.
DANGER Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheat-
ing or damage.
Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or
damage.
Keep the battery pack away from fire or flame if it produces a strange odor or leakage. Otherwise
fire or explosion may occur.
Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do
WARNING not, the liquid may damage your skin.
Do not expose the battery to water. Do not allow water to contact the terminals. This may cause
fire, overheating, or electric shock.
4
Safety Precautions for Wireless connection
In airplanes, follow the instructions from the airline. Turn off wireless devices during takeoff and
landing according to the in-flight announcement.
Do not use the product near medical equipment or in medical institutions. Radio waves may
WARNING affect artificial cardiac pacemakers or other medical electrical equipment.
Keep the product 22cm {8.66”} or more away from the location of an artificial cardiac pacemaker.
Otherwise, radio waves may affect operation of the pacemaker.
Do not use the product near automatic control equipment such as automatic doors and fire
alarms. Doing so may cause malfunction due to radio waves, resulting in an accident.
Even after data transfer from the host computer is already finished, data may remain in the
buffer in the printer. When wireless connection is terminated, data remaining in the buffer
may be discarded. Before printing or terminating a wireless connection, make sure that the
transmitted data has been printed completely by checking the print job status or by checking
another way.
For Bluetooth® interface models, when the wireless connection is ended while the printer is
offline, reconnection may not be possible. In such case, remove the cause of offline and recon-
nect it.
For Bluetooth interface models, if you establish a radio connection between the host computer
and the printer each time you start printing instead of maintaining the connection, it may take
a while between the time you send a print job and the time that the printer actually starts
printing. This happens because connecting the host computer and the printer requires some
time. The time required for connection depends on the operating environment.
5
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/
precision devices, etc., you should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgement on this product's suitability after a full evaluation.
6
About this Manual
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 5 Handling
This manual covers two models of the TM-P80; manualcutter model and autocutter model.
The illustrations of the printer used in this manual are for the manualcutter model, unless other-
wise specified.
7
8
Contents
Q For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Safety Precautions ............................................................................................................................................................. 3
Safety Precautions on the Rechargeable Battery Pack ......................................................................................... 4
Safety Precautions for Wireless connection.............................................................................................................. 5
Q Restriction of Use ....................................................................................................................6
Q Note about interference ........................................................................................................6
Q About this Manual ..................................................................................................................7
Aim of the Manual ............................................................................................................................................................. 7
Manual Content .................................................................................................................................................................. 7
Q Contents....................................................................................................................................9
9
Q Useful Functions for Smart Devices.................................................................................. 30
NFC Tag................................................................................................................................................................................ 30
QR Code .............................................................................................................................................................................. 30
Setup............................................................................................................... 31
Q Flow of Setup ........................................................................................................................ 31
Q Installing the Printer............................................................................................................ 32
Notes on Using the Wi-Fi Models............................................................................................................................... 32
Q Installing the Battery ........................................................................................................... 33
Q Changing the paper width (autocutter model only) ..................................................... 35
Q Installing or Replacing the Roll Paper .............................................................................. 37
When Installing the Printer Horizontally................................................................................................................. 37
When Installing the Printer Vertically ....................................................................................................................... 38
Q Connecting the Printer........................................................................................................ 41
USB Interface..................................................................................................................................................................... 41
Wireless LAN Interface ................................................................................................................................................... 42
Bluetooth Interface ......................................................................................................................................................... 45
Advanced Usage............................................................................................ 49
Q Software Settings................................................................................................................. 49
Q Paper Layout Setting ........................................................................................................... 55
Q Settings/Check Mode .......................................................................................................... 56
Self-test mode................................................................................................................................................................... 57
NV graphics information print mode ....................................................................................................................... 58
Software settings mode ................................................................................................................................................ 58
Radio field intensity check mode............................................................................................................................... 60
Wireless module setup mode...................................................................................................................................... 61
Hexadecimal dumping mode ..................................................................................................................................... 65
Q Dynamic Status Sheet Print Mode .................................................................................... 66
Wi-Fi Model ........................................................................................................................................................................ 66
Bluetooth Model .............................................................................................................................................................. 67
Q EpsonNet Config (Web Version) ........................................................................................ 68
Starting EpsonNet Config (Web Version)................................................................................................................ 68
Settings ............................................................................................................................................................................... 70
10
Application Development Information.......................................................73
Q Controlling the Printer ........................................................................................................ 73
ePOS-Print XML.................................................................................................................................................................73
ESC/POS...............................................................................................................................................................................73
Q Software and Manuals ........................................................................................................ 74
Development Kits ............................................................................................................................................................74
Drivers ..................................................................................................................................................................................75
Utilities .................................................................................................................................................................................75
Others...................................................................................................................................................................................76
Download ...........................................................................................................................................................................76
Q iOS Application Development and Distribution ............................................................ 77
Handling .........................................................................................................79
Q Charging Battery .................................................................................................................. 79
Using the AC adapter (PS-11).......................................................................................................................................79
Battery’s charging status ...............................................................................................................................................80
Battery malfunction ........................................................................................................................................................81
When using the optional battery charger (OT-CH60II).......................................................................................82
Q Cleaning the Printer............................................................................................................. 84
Cleaning the Printer Case..............................................................................................................................................84
Cleaning the Platen Roller/Paper Sensor.................................................................................................................85
Cleaning the Thermal Head..........................................................................................................................................86
Q Opening the Locked Roll Paper Cover (autocutter model only) ................................. 87
Appendix.........................................................................................................89
Q Product Specifications ........................................................................................................ 89
Printing Specifications....................................................................................................................................................89
Character Specifications ................................................................................................................................................91
Paper Specifications ........................................................................................................................................................92
Printable Area ....................................................................................................................................................................94
Printing and Cutting Positions ....................................................................................................................................97
Electrical Characteristics................................................................................................................................................98
Reliability.............................................................................................................................................................................99
Environmental Conditions............................................................................................................................................99
External Dimensions and Mass ................................................................................................................................ 101
Colors................................................................................................................................................................................. 102
Q Specifications of Interfaces and Connectors ................................................................ 103
USB Interface .................................................................................................................................................................. 103
Wireless LAN Interface................................................................................................................................................. 104
Bluetooth Wireless Interface ..................................................................................................................................... 107
NFC Tag ............................................................................................................................................................................. 110
11
Q Character Code Tables....................................................................................................... 111
12
Chapter 1 Product Overview
Product Overview
This chapter describes features and specifications of the TM-P80, a portable receipt printer.
Features
Printing
Maximum printing speed of 100 mm/s is possible.
1
Printer handling
The direct connection without Wi-Fi access point brings a simplified configuration procedure of network
settings. (SimpleAP mode)
Easy drop-in paper loading.
Long battery life.
Compact body of approximately 500 g. (For the manualcutter model)
Printing without margins at the top of the sheet by controlling the starting position of the printing with using
the Receipt paper (with black mark).
The body has been made robust (Drop impact resistance: 120 cm (4 feet)) and dust/splash proof* (IP54
equivalent).
Only for manualcutter model. The values used here are measured by the printer unit based on the JISC0920
(IEC60529:2001) evaluation. They do not guarantee the printing result, and failure and damage of the printer.
Software
NFC tag built into the printer unit for printing to a touched printer.
Printing triggered by bar code scan by smart device camera.
Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson
TM Utility for iOS/Android™)
Command protocol is based on the ESC/POS Proprietary Command System.
OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
ePOS-Print SDK is available for the native applications that operate on iOS or Android devices.
For the Wi-Fi® models, the ePOS-Print service is available for the Web-based applications.
Printing various kinds of barcodes and two-dimensional symbols are available.
Has a maintenance counter function.
42 column emulation mode supported.
13
Interfaces
Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth (Autocutter model: Ver. 3.0 EDR supported / Manualcutter
model: Ver. 2.1 + EDR interface.
The Wi-Fi model supports 2.4 GHz and 5 GHz. WPA2-Enterprise is also available as a security option.
USB interface is standard equipment.
Environment
Has a paper-saving function.
14
Chapter 1 Product Overview
Product Configurations
Cutter types
Autocutter model
Manualcutter model
Autocutter Yes No
Interfaces
Wi-Fi model (IEEE802.11 + USB)
Bluetooth model (Bluetooth + USB)
iOS Bluetooth model (iOS Bluetooth + USB)
15
NFC Tag
You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag
(mark) on the printer.
There is no Read/Write function.
NFC Tag
Accessories
Included
Thermal roll paper (for operation check)
Battery pack (OT-BY60II)
AC adapter (PS-11) *1
AC cable *1
Belt clip (attached to the printer)
USB cable
Setup Guide (Wi-Fi / Bluetooth)
User’s manual
Warranty certificate *1
1 May not be included, depending on the model.
Options
Battery pack (OT-BY60II)
AC adapter (PS-11)
Battery charger (OT-CH60II)
16
Chapter 1 Product Overview
Open button
Control panel
See "Control Panel" on
page 18.
Connector for the AC
adapter
1
Connector for the USB
Lever
NFC Tag
Battery cover
Belt clip
Open Button
Push this button to open the roll paper cover.
Lever
Turn this lever to open the battery cover.
Battery Cover
Open this cover to install or remove the battery.
Belt clip
Use this clip to hang the printer on your belt.
17
Control Panel
Buttons
Power Button
Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.
After the power button is pressed, it takes the following time before the printer is initialized.
Establishing a wireless communication takes longer than the following.
IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.
Bluetooth: Approx. 2 sec. after the Power LED comes on.
The printer does not operate and the LEDs go out when the battery is not installed in the
printer even if the printer is connected to the AC adapter.
To turn the printer on immediately after turning the printer off, press the Power button after
the LEDs go off.
Feed button
When Paper Type Setting is set to Receipt paper (without black mark), pressing this button once feeds paper
by one line. Holding this button down feeds paper continuously.
When Paper Type Setting is set to Receipt paper (with black mark), pressing this button feeds paper to the
print starting position on the next black mark.
Enabling/disabling of the Feed button can be selected by a command. If the command is set to
disable the button, it does not function.
18
Chapter 1 Product Overview
LEDs
Power LED (Blue)
The printer does not operate and the LEDs go out when the battery is not installed in the printer
even if the printer is connected to the AC adapter.
19
Online and Offline
Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline and stops printing under the following conditions. Once all of the follow-
ing conditions are cleared, the printer becomes online and ready to print.
During power on until the printer is ready
While roll paper is being fed using the Feed button
When the roll paper cover is open
When paper is out
When an error has occurred
While waiting for the switch for executing the macro to be on
While the printer is shutting down
When the remaining battery charge is at level E
When the battery malfunction is detected
The Error LED lights during offline. However, it flashes when an error has occurred.
For details about the battery charge levels and operation modes, see "Operation Mode When
Battery is Low" on page 22.
You can select whether or not to stop command processing off-line with the customized
value. To set the customized value, see "Software Settings" on page 49.
The buzzer beeps five times when there is no more paper or an error has occurred. You can dis-
able the buzzer with the memory switches. For details on the memory switch settings, see
"Software Settings" on page 49.
20
Chapter 1 Product Overview
Power Functions
You can customize the printer using the power functions, the auto-power off function and battery charge mode
function to save the battery power or minimize the battery deterioration.
Auto-Power Off
The printer automatically turns off once the specified time has elapsed in the idle state.
However, when the printer is in the following status, it is not considered as idle state, and the auto-power off
function is not applied.
Printer is off-line 1
Remaining battery amount is at S level
The auto-power off time is selectable with the customized value. To set the customized value, see
"Software Settings" on page 49.
The battery charge mode is selectable with the customized value. To set the customized value,
see "Software Settings" on page 49.
Mode 1
Suitable for battery-powered operation.
In Mode 1, battery charging is controlled so that the battery is always fully charged. This maximizes the battery
life when using the printer as a portable printer.
Mode 2
Suitable for the printer that is always connected to the AC adapter.
In Mode 2, battery charging is controlled so that the battery is about 80% charged. This reduces the deteriora-
tion of the battery.
21
Operation Mode When Battery is Low
There are two operation modes for the printer when the battery is low. Change the mode depending on the
usage status.
Mode 1 (initial setting):
Continues printing until the remaining battery becomes approximately 0%. This is appropriate if you want to
maximize the battery operation time. However, the printer may stop during the printing or print quality may
decrease when the remaining battery becomes near 0%.
Mode 2:
Stops printing when the remaining battery becomes approximately 10%. This is appropriate if you want to avoid
that the printer stops during the printing.
It is recommended to replace or charge the battery when the remaining battery charge goes
down to the level S.
The operation mode when battery is low is selectable with the customized value. To set the
customized value, see "Software Settings" on page 49.
The buzzer beeps five times when the remaining battery charge goes down to the levels L or S.
You can disable the buzzer with the memory switches. To set the memory switches, see "Soft-
ware Settings" on page 49.
22
Chapter 1 Product Overview
Mode 1
: On : Flash : Off
Remaining
Battery LED Error LED Printing Communication
battery charge
1
Level M Approx. 20 ~ 60% Possible Possible
23
Mode 2
: On : Flash : Off
Remaining
Battery LED Error LED Printing Communication
battery charge
24
Chapter 1 Product Overview
For setting the Column emulation mode, see "Software Settings" on page 49.
For the 42 column of the Printing Specifications, Character Specifications and Printable Area, see "Product
Specifications" on page 89.
25
Error Status
When an error occurs, the printer stops printing, goes offline, and the Error LED flashes.
There are three error types: automatically recoverable errors, recoverable errors, and unrecoverable errors.
Recoverable Error
Printing is no longer possible when a recoverable error occurs. They can be recovered easily by sending an error
recovery command after eliminating the cause of the error.
The error recovery command is valid only if a recoverable error (excluding automatically recover-
able errors) occurs.
26
Chapter 1 Product Overview
Unrecoverable Errors
Printing is no longer possible when unrecoverable errors occur. If the same error occurs again even after turn-
ing the power back on, contact qualified service personnel.
Immediately turn off the power and remove the battery when unrecoverable errors occur.
CAUTION
R/W error in memory After R/W checking, the printer does not
work correctly.
27
NV Memory (Non-Volatile Memory)
The printer's NV memory stores data even after the printer power is turned off. NV memory contains the fol-
lowing memory areas for the user:
NV graphics memory
User NV memory
Customized values and memory switches
User-defined page
Maintenance counter
As a guide when you program applications, NV memory should be rewritten 10 or fewer times a
day.
NV Graphics Memory
Graphics, such as shop logos to be printed on receipts, can be stored. Even if communication speed is low, high
speed graphic printing is possible.
Use the TM-P80 Utility to register graphics. You can also print and confirm the registered graphics in the TM-
P80 Utility or NV graphics print mode.
For detailed information about the TM-P80 Utility, see the TM-P80 Utility User’s Manual.
To use the NV graphics print mode, see "NV graphics information print mode" on page 58.
User NV Memory
You can store and read text data for multiple purposes, such as for storing a note including customizing or
maintenance information of the printer.
Use ESC/POS commands to store and read the text data.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
User-defined Page
You can store character data in the user-defined page (character code table: page 255) so that you can also print
characters not resident in the printer.
28
Chapter 1 Product Overview
Maintenance Counter
With this function, printer information, such as the number of lines fed, and printer operation time after the
printer starts working, is automatically stored in NV memory. You can read or reset the information with TM-
P80 Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part replacement.
Maintenance counter values are usually saved every two minutes except in the power saving sta-
tus. However, if the printer power is turned off by removing the battery or using up the battery
charge, the latest maintenance counter will not be saved. For detailed information about ESC/
POS commands, see the ESC/POS Command Reference.
29
Useful Functions for Smart Devices
You can easily connect this product to the network by using the NFC tag built-in to the printer or the QR code
printed on the status sheet.
NFC Tag
Bring a smart device that supports NFC close to the NFC tag to acquire the printer information (information
for specifying the device).
Specify the target printer using the acquired information to connect to the network.
QR Code
Capture the QR code printed on the status sheet with the camera on your smart device to acquire the printer
information (information for specifying the device).
Specify the target printer using the acquired information to connect to the network.
Programming using Epson ePOS SDK is required to use these functions. These functions are
created by combining NFC touch and QR code capturing operations and the target printer
specifications using Printer Easy Select API.
See the "Epson ePOS SDK for Android/iOS User's Manual" and the Epson ePOS SDK sample
program for more details. The sample program also contains a sample implementation method for
reading an NFC tag and capturing a QR code.
You can try a demo of these functions by using Epson TM Utility for iOS/Android.
30
Chapter 2 Setup
Setup
This chapter describes setup and installation of the product.
Flow of Setup
This chapter consists of the following sections, along with the setup flow of the product. The TM-P80 has dual
interfaces: a built-in USB interface and another interface selected by the customer, wireless LAN or Bluetooth
interface. See the corresponding section for the interface you selected.
31
Installing the Printer
You can install the printer horizontally or vertically. You can also carry it using the belt clip on the back of the
printer to hang the printer on your belt.
When you install the printer vertically, only the orientation shown below is available. Do not
install the printer upside down.
When you install the printer horizontally, it is recommended to remove the belt clip. Remove
the two screws fixing the clip to remove it.
32
Chapter 2 Setup
When removing or installing the battery, be sure to turn off the power before doing so.
Dispose of used batteries according to the instructions.
When the Battery cover will not open, move the notch in the direction of the arrow by using a
tool such as a ballpoint pen.
33
3 Install the battery, and close the battery cover.
34
Chapter 2 Setup
After changing the paper width from 80 mm to 76 mm, do not change it back to 80 mm. The
autocutter blade may be worn and may not be able to cut cleanly.
Make sure that you attach two paper guides and that the metal part comes inside (on the side facing the roll
paper) when attaching them.
Metal parts
Paper guides
3 Align the two protruded parts of the paper guides with the angle holes of the printer.
35
4 Insert one of the paper guide’s protruded parts toward the direction shown by the
arrow in the illustration firmly until it clicks in place.
When removing the paper guide, pinch the position shown in the illustration and pull it out toward the direc-
tion shown by the arrow.
36
Chapter 2 Setup
Use paper that meets the printer specifications. For details about paper specifications, see "Paper
Specifications" on page 92.
37
4 Pull out some paper, close the cover, and tear off the paper.
For the autocutter model, the roll paper is cut automatically when the printer is turned on. You can
set the auto paper cutting on and off at cover closing on software settings.
38
Chapter 2 Setup
2
4 Pull the leading edge of the roll paper.
39
5 Pull out some paper, close the cover, and tear off the paper.
For the autocutter model, the roll paper is cut automatically when the printer is turned on. You can
set the auto paper cutting on and off at cover closing on software settings.
40
Chapter 2 Setup
USB Interface
When communicating with a host PC via the USB cable, connect the USB cable to the printer, turn on the PC,
and then turn on the printer. For Windows, you can change the printer settings with the TM-P80 Utility. For
details on the TM-P80 Utility, see "Software Settings" on page 49.
Do not place any weight or stress on the cable when using. Doing so could damage the cable and 2
connectors.
1 Connect the USB cable from the host computer to the USB connector.
2 Connect the other end of the interface cable to the host computer.
41
Wireless LAN Interface
Using Epson TM Utility, you can easily connect the printer to the network from an iOS or Android devices. We
also recommend connecting using a USB cable from a Windows computer, and setting up the wireless LAN
using the network setup tool (EpsonNet Config).
When you set up the access point at the same time, set the access point in advance and check
that it operates correctly.
Examine the radio wave situation in the surrounding area before use.
Avoid using the same channel that is used in the neighboring shops where wireless LAN is used.
When using the printer in environments where kitchen microwaves and other devices that
may interfere radio waves are installed, observe the following points.
Keep the printer away from the devices, such as kitchen microwaves, that may cause radio
wave interference.
Use channels that are away from the frequency bands that may cause radio wave interference.
Place shields between the printer and the devices that may cause radio wave interference.
Select either 2.4 GHz or 5 GHz, whichever is free from radio wave interference.
In auto channel setting for the access point, do not select a channel in which the devices
may cause radio wave interference.
In the infrastructure mode, W53 and W56 channels are not available to connect to a stealth
SSID access point.
For detailed information about EpsonNet Config, see the EpsonNet Config manual (operation
guide) or the EpsonNet Config online help.
When changing the wireless LAN settings in an environment the printer is already connected
via the wireless LAN interface, you can set the printer with EpsonNet Config (web version). For
detailed information about EpsonNet Config (web version), see "EpsonNet Config (Web Ver-
sion)" on page 68.
You can check the current wireless LAN settings by printing the dynamic status sheet. To print
the dynamic status sheet, see "Dynamic Status Sheet Print Mode" on page 66.
To initialize the wireless LAN setting, see "Wireless module setup mode" on page 61.
This product equips the power-saving mode that saves the power consumption while con-
necting via wireless LAN.
If your access point supports the power-saving function and the function is turned on, you can
save the power consumption with turning on the power-saving mode of this product.
To make the power saving-mode settings of this product, use the EpsonNet Config (Web ver-
sion). For more details, see "EpsonNet Config (Web Version)" on page 68.
Note that the wireless LAN connection with the access point may be unstable depending on
the environment. In that case, turning off this function may improve the connection.
42
Chapter 2 Setup
2
Set from “Wi-Fi® Setup Wizard” in the menu.
2
Setup and Operation Work flow
1. Select the network you want to connect to.
2. Enter the passkey.
3. Perform a test print.
43
Setting up from a Windows Computer
Necessary Items
TM printer: TM-P80
Computer for setting: Windows computer
Utility for setting: EpsonNet Config
USB cable
When the EpsonNet Config is started up, the battery LED (the remaining battery charge is indi-
cated) goes off and the Feed button is disabled.
7 Disconnect the USB cable, turn off the printer, and then turn it back on.
To start wireless LAN communication, be sure to disconnect the USB cable, turn off the printer,
and then turn it back on.
If you need to configure other settings, use EpsonNet Config (web version). For information about
EpsonNet Config (web version), see "Starting EpsonNet Config (Web Version)" on page 68.
44
Chapter 2 Setup
Bluetooth Interface
Use a tool, such as a built-in Bluetooth connection tool of your device to establish the connection with the
printer. If your device is a Windows computer, use EPSON TM Bluetooth® Connector, which is a utility to easily
pair a terminal and the printer.
If the host computer and the printer are not connected on a continuous basis but rather con-
nected every time the printer starts printing, some time may be needed for the printer to actu-
ally start printing after the host computer commands printing. This pause is the time required
for processing the connection between the host computer and the printer, and it depends on
the conditions of the environment where used.
If data transfer from an application of the host computer has already been completed, data
might remain in the Bluetooth module internal buffer. As such data remaining in the buffer
might be lost when the connection is cut off, use the status or similar functions to check that
transmitted data has been completely printed before cutting off the wireless connection.
45
Setting up from a Windows Computer
Follow the procedure below and make the settings.
46
Chapter 2 Setup
4 Select [Search all printers around this computer], and then click [Search].
5 Select the printer to be paired ( Not been paired yet), and then click [Connect].
6 If the window to enter a passkey appears, enter a passkey and click [OK].
7 Select the port to be used from the pull-down list, and then click [OK].
47
Printing method Port name
8 The “Connection complete” window appears. Click [Test Buzzer] or [Test Printing] to
check operation.
48
Chapter 3 Advanced Usage
Advanced Usage
Software Settings
With the customized values and memory switches, which are software settings for this printer, you can set the
various functions. For an outline of those functions, see the following section.
Use TM-P80 Utility, Software setting mode, or ESC/POS commands, to set the customized values and memory
switches.
TM Utility
Software
for TM-P80 ESC/POS
setting
iOS, for Utility commands
mode
Android
Print density
Print speed
Customized values
Interface mode
3
Command execution during offline
Buzzer Settings
switches
Memory
USB Class
Bluetooth interface
For detailed information about TM-P80 Utility, see the TM-P80 Utility User’s Manual.
For information about how to use the Software setting mode, see "Software settings mode"
on page 58.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
49
User NV memory capacity
1 KB (initial setting)
64 KB
128 KB
192 KB
Print density
Selectable from levels 1 to 13 (70 ~ 130%) (initial setting: level 7)
Depending on the paper type, it is recommended to set the print density as shown in the table below for the best
print quality.
P35024 8 (105%)
KT48F20 10 (115%)
If the print density is set to a darker level, printing speed may be reduced.
If the print density is set to a darker level, paper dust accumulates on the print head and print
may be faint. For information about how to clean the thermal head, see "Cleaning the Thermal
Head" on page 86.
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Chapter 3 Advanced Usage
Print speed
Selectable from levels 1 to 10 (Slow ~ Fast) (initial setting: level 10)
Depending on print conditions, such as print duty, print head temperature, and data transmission
speed, print speed is automatically adjusted, which may cause white lines due to intermittent
print (the motor sometimes stops). To avoid this, keep the print speed constant by setting it
lower.
Interface mode
Selectable from: automatic selection, fixed to wireless LAN/Bluetooth interface, or fixed to built-in USB.
The TM-P80 has dual interfaces: a built-in USB interface and another interface selected by the
customer, wireless LAN or Bluetooth. The tables below describe the modes you can set for the
printer to control the dual interfaces.
Automatic selection:
When the USB cable is connected with a host PC, the USB interface is preferentially selected.
Otherwise, the wireless LAN/Bluetooth interface is selected. Once the interface is selected, the
selection is enabled until the power is turned off or the USB cable is disconnected.
For detailed information, see "Printing Specifications" on page 89 and "Character Specifications"
on page 91.
51
Command execution during offline
When this function is enabled, you can execute commands that are not related to mechanical operation while
the printer is off-line.
Enabled (initial setting)
Disabled
The automatic paper reduction is only applicable when Receipt paper (without black mark) is
set on Paper Type Setting.
Paper reduction is not performed for space dot lines of graphics printing data.
When reducing barcode height, be sure to check reading a barcode with your barcode reader
in advance.
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Chapter 3 Advanced Usage
When using the USB interface, the automatic power off function is disabled even if the time is set.
Power off time becomes 0 minutes when it is set to Disable or 20 minutes when it is set to
Enable in Software Setting Mode.
For detailed information, see "Auto-Power Off" on page 21.
For detailed information about the battery charge mode, see "Battery Charge Modes" on page 21.
For detailed information about the operation mode when battery is low, see "Operation Mode
When Battery is Low" on page 22.
Buzzer settings
Buzzer sounds for low battery warning
Disabled
Enabled (initial setting)
Buzzer sounds for roll paper end warning
Disabled
Enabled (initial setting)
Buzzer sounds for error occurrence warnings
Disabled
Enabled (initial setting)
53
Error signal output
Enabled (initial setting)
Disabled
USB class
Printer Class
Vendor Class (initial setting)
Bluetooth interface
Passkey (initial setting: 0000)
Device name (initial setting: TM-P80_xxxxxx)
Security (initial setting: Low)
Auto Re-Connect with iOS device (initial setting: Enabled)
Acceptable Characters
54
Chapter 3 Advanced Usage
To make the Paper Layout Setting, there are following options available.
Setting with the APD
Set the size of the paper that you are using correctly.
Setting with the OPOS
See the “PTR_DI_SET_PAPERLAYOUT method” in the driver’s Application Development Guide for details
to make the settings.
Setting with the ESC/POS command 3
See the "Paper layout setting" in the ESC/POS Command Reference for details to make the settings.
Setting with the ePOS-Print SDK
See “addLayout” method in ePOS-Print SDK User's Manual.
Setting with the ePOS-Print API (available only with the Wi-Fi model)
See “addLayout” method in ePOS-Print API User's Manual.
For detailed information about the driver, see "Drivers" on page 75.
For detailed information about ESC/POS command, see the ESC/POS Command Reference.
For detailed information about downloading the software and manuals, see "Download" on
page 76.
55
Settings/Check Mode
As well as print mode, the following modes are also provided for making various printer settings and checking
items.
Self-test mode
NV graphics information print mode
Software settings mode
Radio field intensity check mode (Wi-Fi model only)
Wireless module setup mode
Hexadecimal dumping mode
Dynamic status sheet print mode
The self-test mode or hexadecimal dumping mode is selected depending on the operation performed when the
power is turned on.
NV graphic information print mode, Software settings mode, Radio field intensity check mode, and the Wire-
less module setup mode are selected depending on the FEED button operation performed during a self-test.
Close the roll paper cover, and turn on the printer while pressing the FEED button.
Self-test
Briefly press the FEED button. Hold down the FEED button.
Continuing the self-test Mode selection guidance
Press the FEED button Press the FEED button Press the FEED button Press the FEED button
once briefly and then twice briefly and then three times briefly and four times briefly and
hold it down. hold it down. then hold it down. then hold it down.
Open the roll paper cover, and turn on the printer while pressing the FEED
button, and then close the roll paper cover.
Hexadecimal dumping
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Chapter 3 Advanced Usage
In 1 and 2, the following guidances are printed, the Power LED flashes, and instructs the user's operations.
Self-test mode
You can check the following items using the self-test.
Firmware version
3
Product serial number
Interface information
Loaded font
Maintenance information (head mileage)
2 While pressing the FEED button, turn on the printer. (Hold down the FEED button
until printing starts.)
After printing the current print status, a Continuing self-test guidance is printed, and the Power
LED flashes.
3 Briefly press the FEED button (less than one second) to continue the self-test.
The printer prints a rolling pattern on the roll paper, using the built-in character set.
After “*** completed ***” is printed, the printer initializes and switches to standard mode.
57
NV graphics information print mode
Prints the following NV graphic information registered to the printers.
NV graphics capacity
NV graphics usage capacity
NV graphics free capacity
NV graphics registration
Key code for each data, number of X direction dots, number of Y direction dots
NV graphics data
1 After running a self test, hold down the FEED button for at least one second, and then
select the Mode selection.
The Mode selection guidance is printed, and the Power LED flashes.
2 After briefly (less than one second) pressing the FEED button once, hold it down for
at least one second, to print the NV graphics information.
After information printing, the Mode selection guidance is printed again.
3 To finish, turn off the power, or select “Exit and Reboot Printer”.
For details on the memory switch (customized value), see "Software Settings" on page 49.
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Chapter 3 Advanced Usage
1 After running a self test, hold down the FEED button for at least one second, and then
select the Mode selection.
The Mode selection guidance is printed, and the Power LED flashes.
2 Briefly press the FEED button twice (less than one second), hold it down for at least
one second, and then select the Software settings mode (Customized value setting).
The Software setting mode guidance is printed, and the Power LED flashes.
3 After briefly pressing the FEED button (less than one second) for the number of times
shown in the print result, hold down the button for more than one second, and then
select the setting items.
The setting selected as the setting item, the current settings and initial settings are printed.
Depending on the setting item, you may need to continue selecting the setting item before the set-
tings are printed.
4 Select a setting by briefly pressing the FEED button (less than one second) for the
number of times applicable to the setting, and then hold down the button for more
than one second to confirm your selection.
After saving the settings, the Software setting mode guidance is printed, and the Power LED flashes.
5 To close Software setting mode, turn off the printer, or select “Exit” to return to Mode
selection guidance, and then select “Exit and Reboot Printer”.
To select 0 as the item number, hold down the FEED button until printing starts.
If the button is pressed a number of times that is not displayed by the Setup guidance, the opera-
tion is invalid and the same guidance is printed.
59
Radio field intensity check mode
Information on the strength of the wireless LAN radio field is printed. (Wi-Fi model only)
1 After running a self test, hold down the FEED button for at least one second, and then
select the Mode selection.
Prints the Mode selection guidance, and the Power LED flashes.
2 After briefly (less than one second) pressing the FEED button for three times, hold it
down for at least one second to select the Radio field intensity check.
The operation guidance is printed, and the Power LED flashes.
3 Press the FEED button (approximately one second) until the buzzer sounds once.
Continue this operation when repeating the Radio field intensity check.
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Chapter 3 Advanced Usage
1 After running a self test, hold down the FEED button for at least one second, and then
select the Mode selection.
Prints the Mode selection guidance, and the Power LED flashes.
2 After briefly (less than one second) pressing the FEED button for four times, hold it
down for at least one second to select the Wireless module setup mode.
The operation guidance is printed, and the Power LED flashes.
3 Perform one of the following operations according to the printed operation guid-
ance.
Initialize
Select 1: Initialize to initialize the wireless communication settings (network parameters). The printer is reset
and restarted.
<Procedure>
After briefly (less than one second) pressing the FEED button once, hold it down until the following message is
printed.
61
SimpleAP mode (SimpleAP)
In Wi-Fi model, select 2: SimpleAP to start in SimpleAP mode (the same as the factory default setting).
Select this to use Quick connection for Wi-Fi model.
For information on the Quick connection function, see "Useful Functions for Smart Devices" on page
30.
For information on the Auto re-connect feature, see "Auto Reconnect Feature (iOS Bluetooth
model)" on page 108.
You can change the settings with TM-P80 Utility and TM Utility for iOS.
1 After selecting the setting value, press the Feed button again.
(Keep pressing the button until the printer starts printing.)
The selected setting value (Enable/Disable) is printed.
1 After selecting the setting value, press the Feed button again.
(Keep pressing the button until the following message is printed.)
"Please release the Feed button."
In iOS Bluetooth model, select 2: Bluetooth, and then select 2: iAP2, and you can change the settings.
Setting Explanation
Enable (default) iAP2 is used to connect to the device. This setting should normally be used.
Disable iAP1 is used to connect to the device. Use when there is a problem connecting to the
device using iAP2.
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Chapter 3 Advanced Usage
When the security settings are changed, the link key (pairing information) is removed.
You can also change the settings using the printer Utility and TM Utility for iOS/Android.
In Bluetooth model, select 2: Bluetooth, and then select 3: Security, and you can change the security settings.
High Pairing is possible for one minute after Numeric Comparison/Passkey Entry
printing the status sheet
* When Middle or High is selected, the power LED flashes in the following pattern while pairing is possible.
5,120 ms 3
Approx. 640 ms
Pairing method when the security is set to Middle/High (from the printer)
When the security is set to Middle or High and the printer is ready to be paired, perform the following proce-
dure.
Make sure no errors have occurred and that the printer is not off-line.
2 Open the roll paper cover, hold down the FEED button (two seconds), and when the
buzzer sounds, close the roll paper cover.
3 A status sheet is printed, and the power LED flashes a pattern indicating that pairing
is now possible.
Pairing is possible for one minute after printing the status sheet.
63
Pairing method when the security is set to High (from the host)
When the security is set to High and the printer is ready to be paired, perform the following procedure.
1 Search for the printer on the Bluetooth settings screen on the host device.
3 Check that the printed Passkey and the Passkey displayed on the host device match,
and then select "Pairing" on the host device.
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Chapter 3 Advanced Usage
When there are no characters that correspond to the print data, “ . ” is printed.
If you press the FEED button when there is less than one line of print data, one line is printed.
During hexadecimal dumping mode, applications that check the printer status may not operate
correctly. The printer only returns the status for the “Real-time transmission status” command.
2 While pressing the FEED button, turn on the printer. (Hold down the FEED button
until the Error LED turns on.)
4 To close hexadecimal dumping mode, turn off the printer after printing is complete,
or press the FEED button for three times.
65
Dynamic Status Sheet Print Mode
Wi-Fi Model
In the dynamic status sheet print mode, the printer prints the dynamic status sheet indicating the wireless LAN
settings.
Do not run this mode while communicating with the wireless LAN interface. Otherwise, printing
might not be performed normally.
Dynamic status sheet cannot be printed in SimpleAP mode (factory default status).
Dynamic status sheet cannot be printed when USB cable is connected.
QR codes can be printed when the firmware version is 1.02 ESC/POS or later.
4 With the roll paper cover open, keep pressing the Feed button until the buzzer
sounds.
6 Confirm that “Link Status” value is “Connect” and that “TCP/IP Status” is properly set.
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Chapter 3 Advanced Usage
Bluetooth Model
In the dynamic status sheet print mode, the printer prints the dynamic status sheet indicating the Bluetooth set-
tings.
Dynamic status sheet can be printed when the firmware version is 1.02 ESC/POS or later.
4 With the roll paper cover open, keep pressing the Feed button until the buzzer
sounds.
67
EpsonNet Config (Web Version)
EpsonNet Config (Web version) is a utility to configure the network and other settings on a web browser.
2 Start up the web browser and input the printer’s IP address (http://printer’s IP
address) in the address bar as shown below.
http://xxx.xxx.xxx.xxx
You can check the printer's IP address using the dynamic status sheet or in self-test mode. For
details on printing the dynamic status sheet, see "Dynamic Status Sheet Print Mode" on page 66.
For details on the self-test mode, see "Self-test mode" on page 57.
In the initial setting, the user name and password will be required on the authentication screen
when you access EpsonNet Config (web version) from a browser. The settings for the user name
and password are as follows. The default setting for the password varies depending on the Wi-Fi
model's firmware version.
Wi-Fi model's
User name Password
firmware version
You can check the Wi-Fi model's firmware version using the self-test. ("Self-test mode" on page 57)
You can check the product's serial number using a self-test or on the manufacturing nameplate
attached to the product. ("Self-test mode" on page 57)
You can change the password in [Password] in the Optional configuration menu.
68
Chapter 3 Advanced Usage
69
Settings
Select from the menu list on the left to check or configure the settings.
Enable the time server when using a certificate. Otherwise, the printer's Stored Date/Time may
not be set correctly and the wireless LAN may be unavailable. If this happens, enable the time
server, or initialize the Stored Date/Time from one of the following:
EpsonNet Config
EpsonNet Config (Web Version)
Wireless module setup mode
You can check the printer's Stored Date/Time from the dynamic status sheet.
Information menu
You can check the settings as shown in the table below.
Menu Settings
TCP/IP DNS Server Addresses (IPv4) Settings (Acquire DNS Server Address Auto-
matically, DNS Server Addresses)
DNS/DDNS Domain Name Setting (Acquire Domain Name Automatically, Fully Quali-
fied Domain Name, Register the Network Interface’s Address to DNS
Server)
Bonjour (Disable/Enable)
Bonjour
Bonjour Name, Bonjour Printer Name, Location
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Chapter 3 Advanced Usage
Configuration menu
You can configure the settings as shown in the table below.
Menu Settings
Note:
Characters you can use for the User ID/Password when using WPA-Enter-
prise are as follows:
- Character code: ASCII character (20H to 7EH)
- Maximum number of characters: 128
Security SSL/TLS Server Certificate, Encryption Strength, Automatic Redirect HTTP to HTTPS
Authentication
CA Certificate 1~10 (Status, Subject)
TCP/IP DNS Server Addresses (IPv4) Settings (Acquire DNS Server Address Auto-
matically, DNS Server Addresses)
DNS/DDNS Host Name and Domain Name Setting (Acquire Host Name and Domain
Name Automatically, Host Name, Domain Name, Register the Network
Interface’s Address to DNS Server)
Bonjour (Disable/Enable)
Bonjour
Bonjour Name, Bonjour Printer Name, Location
71
[Roaming] and [AP Density] in the [Wireless] menu can be set only when the Wi-Fi model's
firmware is version 1.17 or later.
[Wellknown Community Name] in the [SNMP] menu can be set only when the Wi-Fi model's
firmware is version 1.19 or later.
The initial value is enabled.
If you disable this setting, there are the following restrictions.
TM drivers
The battery status cannot be acquired.
Port opening is extended by approximately 2 seconds.
Deployment Tool
The model name cannot be acquired.
EpsonNet Config/Monitoring Tool
The model name, status, and setting information cannot be acquired.
The setting cannot be changed.
You can also select the following functions from the optional configuration menu.
Administrator Information: Use to register administrator name and the printer location.
Reset: Use to reset the interface card or restore the default settings.
Password: Use to change the password.
The default setting for the password varies depending on the Wi-Fi model's firmware version.
Wi-Fi model's
Password
firmware version
1.30 or later Product serial number (10 alphanumeric characters, case sensitive)
You can check the Wi-Fi model's firmware version using the self-test. ("Self-test mode" on page 57)
You can check the product's serial number using a self-test or on the manufacturing nameplate
attached to the product. ("Self-test mode" on page 57)
Certificate Import
Enable the time server when using a certificate.
v
4 Click [Import].
72
Chapter 4 Application Development Information
Users can control the printer by using the aforementioned commands, or the following development kits or
drivers.
ePOS-Print SDK
OPOS ADK
OPOS ADK for .NET
JavaPOS ADK
EPSON Advanced Printer Driver (APD)
ePOS-Print XML
ePOS-Print XML is the Epson original control command system for POS printers defined in XML. With ePOS- 4
Print XML commands, you can print in environments where http communication is available and from OS
applications.
For detailed information about ePOS-Print XML, see the ePOS-Print XML User's Manual.
On this printer, ePOS-Print XML is only supported by a Wi-Fi model.
To use ePOS-Print XML or SDK for JavaScript, set ePOS-Print to Enable in EpsonNet Config (Web Ver-
sion) beforehand.
For details about EpsonNet Config (Web Version), see "EpsonNet Config (Web Version)" on page 68.
ESC/POS
ESC/POS is the Epson original printer command system for POS printers and customer display. With ESC/POS
commands, you can directly control all the TM-P80 printer functions, but detailed knowledge of printer speci-
fications or combination of commands is required, compared to using drivers and applications.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference.
73
Software and Manuals
The following software and manuals are provided for application development.
Development Kits
1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is presupposed to be
used with a development environment, such as Visual Basic, unlike ordinary Windows printer drivers. It is not a
driver to be used for printing from commercial applications.
You can acquire documents regarding the UnifiedPOS from the following link.
https://www.omg.org/retail/unified-pos.htm
74
Chapter 4 Application Development Information
Drivers
Operating
Software Description
environment
EPS ON Advanced Pr inter In addition to ordinary Windows printer driver functions, this driver Windows
Driver (APD) has controls specific to POS. The Status API (Epson original DLL) that
monitors printer status and sends ESC/POS commands is also
attached to this driver.
EPSON TM Virtual Port Driver This is a serial/parallel-USB/LAN conversion driver to make an Epson Windows
TM/BA/EU printer connected via USB or LAN accessible from a POS
application through a virtual serial or parallel port. It allows you to
directly control devices connected via USB or LAN with ESC/POS com-
mands without making changes in the POS application that controls
devices connected via a serial or parallel interface.
Utilities
Operating
Software Description
environment
TM-P80 Utility A utility for checking and changing various printer settings. Use this utility to: Windows
Check the current settings
Test operation
Store logos
Set paper saving
Set printing control
4
Set communication interfaces
Save/restore settings
Epson TM Utility A utility that is available on the App Store or Google Play. Use this to perform iOS, Android
wireless connection setup and change settings on the printer from iOS and
Android devices. This utility also comes with the following sample printing
functions:
Sample receipt printing
Customized receipt printing
Printer status display
Quick pairing by NFC/QR code
Easy print by NFC/QR code
EpsonNet Config A network setting tool for Epson network products. Windows, Mac
In the case of this printer, you can use this tool to check and/or set network
parameters by connecting the Wi-Fi model to a computer for setup via the USB
interface.
75
TM Bluetooth® Use to pair a Bluetooth printer and associate the generated Bluetooth port with Windows
Connector that used by the driver and applications.
Deployment Tool Use to make network and printer settings simultaneously, via USB. Allows you Windows
to make settings efficiently at the time of introducing TM printers for the first
time, or when configuring multiple TM printers at the same time.
Monitoring Tool Use to check a list of status for the Epson printers connected to the network. Windows
You can also update certificates for multiple printers used for WPA-Enterprise in
a batch.
Others
Manual Description
ePOS-Print XML User's Manual Describes ePOS-Print XML statements. This manual comes with sample programs.
ESC/POS Command Reference Web contents including detailed description of ESC/POS commands, character code
tables, and sample programs. This manual is accessible from the following URL:
https://www.epson-biz.com/pos/reference/
Download
You can obtain software and manuals from one of the following URLs.
For customers in North America, go to the following web site and follow the on-screen instructions.
https://www.epson.com/support/
For customers in other countries and regions, go to the following web site:
https://www.epson-biz.com/
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Chapter 4 Application Development Information
77
78
Chapter 5 Handling
Handling
This chapter describes basic handling of the printer.
Charging Battery
Follow the steps below to charge the battery. You can charge the battery using the printer itself with the AC
adapter (PS-11) or using the optional multi-charger (OT-CH60II).
The battery can be charged only when the temperature is 0 ~ 40°C {32 ~ 104°F}.
Dispose of used batteries according to the instructions.
Do not remove the battery during charging.
Fully charging a battery that is fully discharged while the printer is turned off will take approx-
imately 2.5 hours.
Charging the battery at 35°C {95°F} or higher may require a longer charging time than the
specified one.
You can use the printer during the battery charging.
For information on the AC adapter (PS-11), see its User’s Manual.
For information on the optional multi-charger (OT-CH60II), see its User’s Manual.
79
Battery’s charging status
Make sure you charge the battery in an environment with a temperature of 0 to 40°C.
Battery charging stops if it is charged in an environment outside the temperature range allowed for charging.
The charging status of the battery is notified by the combination of three LED lights on the Control Panel.
: On : flashes : Off
41 to 54°C
0 to 40°C
Charging Charging
Below 0°C
Outside the temperature range allowed for Outside the temperature range allowed for
charging charging
When the battery is charged in an environment with a temperature of over 35°C, the printer
detects an increase in temperature, and automatically stops/resumes the printer; this may extend
the charging time.
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Chapter 5 Handling
Battery malfunction
If the battery has been charged for about five hours but cannot be fully charged, it is considered as a malfunc-
tion, and Charge LED flashes. If this happens, you cannot use the same battery pack again. Replace with another
battery pack.
: On : flashes : Off
Batter y malfunc-
*
tion
When Charge LED is flashing while the power is off, it indicates one of the two possible conditions: battery mal-
function or outside the temperature range allowed for charging. To distinguish battery malfunction, turn the
power on, set the roll paper, and check the Error LED and Charge LED while the roll paper cover is closed.
81
When using the optional battery charger (OT-CH60II)
2 Securely insert the AC cable in to AC adapter's inlet. Make sure you use the AC
adapter and cable that came with OT-CH60II.
3 Securely insert the DC cable into the power connector of the charger.
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Chapter 5 Handling
4 Insert the power plug into the outlet and turn the power ON.
The (Power) LED (green) is lit. In a few seconds, Charge LED (orange) is lit, and
charging starts.
ON
83
Cleaning the Printer
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may
damage or break the parts made of plastic and rubber.
84
Chapter 5 Handling
Do not use an alcohol-based solvent. Use of an alcohol-based solvent might cause the
adhesive agent to partially dissolve making its removal even more difficult.
CAUTION
2 Clean the platen roller and the paper sensor with a cotton swab lightly moistened
with water.
Platen roller
Paper sensor
3 Close the roll paper cover after the water has dried.
85
Cleaning the Thermal Head
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain print qual-
ity.
After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool
before you clean it. Do not damage the thermal head by touching it with your fingers or any
hard object.
CAUTION Do not use water. Use an alcohol-based solvent only.
2 Clean the thermal elements of the thermal head with a cotton swab moistened with
an alcohol solvent (ethanol or IPA).
Thermal head
86
Chapter 5 Handling
3 Turn the screw with a flathead or Phillips screwdriver, and adjust the autocutter
blade so that you cannot see it from the paper ejection part.
Screw 5
Before adjustment After adjustment
When the autocutter blade is locked When the autocutter blade is returned to the
correct position
Once the autocutter blade returns to the correct position, you can press the open button and open the roll paper
cover.
87
88
Appendix
Appendix
Product Specifications
Printing Specifications
Kanji font*2 24
Font B 60
Kanji font*2 21
89
The maximum printing speed listed above may not be achieved depending on the type of
interface, the data transmission speed, and the combination of control commands. Especially,
the printing speed may change automatically depending on the communication environment
if using a wireless interface.
If the data transmission speed is slower than the maximum printing speed, or depending on
the battery depletion and deterioration conditions and environment temperature, the print-
ing speed may fluctuate, and the print result may become shaded and/or dot displacement in
paper feeding may occur.
If the data transmission speed is slow, intermittent printing may occur and white lines may be
formed when printing graphics. To avoid this, keep the print speed constant by setting it
lower. The print speed can be set with the customized value. To set the customized value, see
"Software Settings" on page 49.
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Appendix
Character Specifications
Kanji font*1 24 × 24
Font B 9 × 17
Kanji font*1 26 × 24
Character 48 column WxH Font A 1.25 × 3.0 mm/1.25 × 6.0 mm/2.5 × 3.0 mm
size*3 mode (ini-
(Standard/ tial setting) Font B 0.88 × 2.13 mm/0.88 × 4.25 mm/1.75 × 2.13 mm
Double-
Kanji font*1 3.0 × 3.0 mm/3.0 × 6.0 mm/6.0 × 3.0 mm
height/
Double- cpl Font A 48/48/24
width)
Font B 64/64/32
Kanji font*1 3.0 × 3.0 mm/ 3.0 × 6.0 mm/ 6.0 × 3.0 mm
Font B 60/60/30
91
Paper Specifications
Size Width 79.5 ± 0.5 mm {3.13 ± 0.02"} 79.5 ± 0.5 mm {3.13 ± 0.02"}
76.2 ± 0.5 mm {3.00 ± 0.02"}
Roll width when taken up 80.0 + 0.5/- 1.0 mm {3.15 + 0.02/- 0.04"}
For the winding direction of a thermal roll, the chromogenic side must face outside.
Paper must not be pasted to the roll paper core.
For the best print quality for each paper type, it is recommended to set the print density. The
print density can be set with the customized value. To set customized value, See "Software
Settings" on page 49.
92
Appendix
[2]
[1]
3 to 5
The allowable relation between the reflecting rate in the black mark portion (1) and the non black mark portion
(2) must be as shown in the below:
Black mark portion (1): 16% or less
Non black mark portion (2): 85% or more
The reflecting rate means the value which is measured with a Macbeth density meter (PCMII) D
filter.
93
Printable Area
Dot 1
Manualcutter model
79.5 0.5 mm
0.125 mm
Dot 576
72 mm (Dot 1 - 576)
42 column mode
79.5 0.5 mm
16 dots 14 dots
94
Appendix
Autocutter model
79.5 0.5 mm
0.125 mm
Dot 576
72 mm (Dot 1 - 576)
76.2 0.5 mm
0.125 mm
Dot 576
72 mm (Dot 1 - 576)
95
42 column mode
79.5 0.5 mm
16 dots 14 dots
76.2 0.5 mm
16 dots 14 dots
96
Appendix
Manualcutter model
Manualcutter position
Approx. 7.5 mm
Autocutter model
Autocutter position
Approx. 7.8 mm
97
Electrical Characteristics
Be sure to install the battery in the printer. The printer does not operate with the AC adapter
only.
Be sure to use the optional PS-11 as the power supply unit.
* This is the input voltage required to charge the battery with the printer.
Above continuous operating times will vary depending on changes in the use environment or
condition.
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Appendix
Reliability
Life*1 Printer mechanism 10 million lines printing (3.75 mm {0.15"} for one line)
*1 End of life is defined as the point at which the printer reaches the beginning of the wear out period.
*2 Failure is defined as a random failure occurring at the time of the random failure period.
*3 This is an average failure interval based on failures related to wear out and random failures up to the life of 10 mil-
lion lines.)
Environmental Conditions
For print quality When using only battery for Temperature: 5 to 45°C {41 to 113°F}
power supply Humidity: 10 to 90% RH
Acoustic noise
During operation Manualcutter model:
Approximately 53 dB (bystander position)
Autocutter model:
Approximately 55 dB (bystander position)
Note:
Acoustic noise differs depending on the paper used, printing contents,
and the setting values, such as print speed or print density.
99
Drop impact resistance
Height 120 cm (4 feet)
This is an experimental value based on our company's drop test standard; this is not a guaranteed value.
The values used here are measured by the printer unit based on the JISC0920(IEC60529:2001) evaluation. There-
fore, safety standard application, and failure and breakage of the printer are not guaranteed.
100
Appendix
Manualcutter model
Width: Approximately 110 mm {4.33"}
Depth: Approximately 140 mm {5.51"}
Height: Approximately 64 mm {2.52"} (the belt clip excluded)
Mass:
Wi-Fi model: Approximately 506 g {1.11 lb}
Bluetooth model: Approximately 500 g {1.10 lb}
(Battery included; belt clip and roll paper excluded)
Unit: mm
101
Autocutter model
Width: Approximately 110 mm {4.33"}
Depth: Approximately 140 mm {5.51"}
Height: Approximately 69 mm {2.7"} (the belt clip excluded)
Mass:
Wi-Fi model: Approximately 640 g {1.41 lb}
Bluetooth model: Approximately 630 g {1.39 lb}
(Battery included; belt clip and roll paper excluded)
140
110
69
82
Unit: mm
Colors
EBCK (Epson Black)
102
Appendix
USB Interface
USB device class Both USB vendor-defined class and USB printer class are
supported.
To set the USB device class, see "Software Settings" on page 49.
USB descriptor
Serial number Character string based on the Character string based on the
product serial number product serial number
103
Wireless LAN Interface
Countries and regions where Wireless LAN can be used are limited. Since notes are provided for
each country and region, check the sheet supplied with the product.
Specification
IEEE802.11a/b/g/n (2.4 GHz band or 5 GHz band) compliant wireless LAN communication compatible
Infrastructure mode and 802.11 Ad-hoc mode are supported
Support the IP address automatic acquisition function (DHCP, APIPA).
Communication standard
IEEE802.11a (5 GHz)
IEEE802.11b (2.4 GHz)
IEEE802.11g (2.4 GHz)
IEEE802.11n (2.4 GHz)
IEEE802.11n (5 GHz)
Security
Security can be selected from among the following:
none
WEP-64bit (40bit)
WEP-128bit (104bit)
WPA-PSK(TKIP)
WPA-PSK(AES)*
WPA-Enterprise (TKIP)
WPA-Enterprise (AES)*
* WPA and WPA2 are both supported.
Initial settings
SSID EPSON_Printer
Passphrase EpsonNet
You can connect to a WPA2-PSK (AES) access point using the settings above.
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Appendix
SSID EPSON_Printer
Passphrase 12345678
IP Address 192.168.192.168
LP, LPR
Max. simultaneous connections: 2
Number of connections for which printing is 1 (Other users need to wait until printing is
available: completed.)
Time out: 1 min. (changeable)
Job cancel: Not available
Banner printing: Not available
Socket communication
Port type TCP communication port for direct printing
Port number 9100
Port communication direction bidirectional
Max. simultaneous connections 2
Number of connections for which printing is 1 (Other users need to wait until printing is
available completed.)
Time out: 1 min. (changeable)
105
Notes on use
When you initialize or change the printer settings, the printer is reset to reflect the settings. It may take about
1 minute depending on the network settings or environment. Also, your application may indicate power off
during the time waiting for reset. In that case, wait for about 1 minute, and then reconnect to the printer.
Where wireless LAN communication is in heavy traffic, your application may falsely recognize that the
communication is disconnected and indicate power off due to response delay. In that case, disable Power
Save to improve the trouble.
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Appendix
Countries and regions where Bluetooth can be used are limited. Since notes are provided for each
country and region, check the sheet supplied with the product.
Specification
Bluetooth 3.0 (EDR supported): Autocutter model
Bluetooth 2.1 (EDR supported): Manualcutter model
Bluetooth Power Class 2
Built-in antenna
Pass key setting is possible
Device name setting is possible
107
Auto Reconnect Feature (iOS Bluetooth model)
The auto reconnect feature allows the printer to automatically restore a connection in the following situations if
the Bluetooth connection to the iOS device is lost.
When the printer is turned on
When the signal is dropped and then restored
The following shows the printer operations and connection methods when the auto reconnect feature is enabled
or disabled.
Auto Reconnect
Enabled Disabled
Feature
Printer operations Per form the following reconnec tion Wait for a connection from the Bluetooth
when Bluetooth is dis- sequence. device.
connected [Reconnection sequence]
1. The printer tries to connect to the iOS
device to which it was last connected.
2. When step 1 fails, the printer waits for con-
nections from other devices.
3. If connection is not established in step 2,
the printer tries again to connect to the iOS
device to which it last connected.
Steps 1 and 2 are repeated until a connec-
tion is established.
Reconnecting to iOS Reconnect automatically. Make settings on the Bluetooth settings screen
device on the iOS device.
Method 2:
(Only when the firmware version is 1.02 ESC/POS or later)
After disconnecting from the connected iOS device using applications with the TM Utility or
ePOS-Print SDK disconnection feature, make settings on the Bluetooth device you want to
connect.
In the following situations, even if the feature is enabled, the same operations are performed as when it is disabled.
- When pairing is canceled from the connected iOS device.
- When the last Bluetooth device connected was not an iOS device.
- When wireless communication settings are initialized from the printer.
Disable this feature when using the printer from devices that are not running iOS. Otherwise, it may take some time to connect.
See "Wireless module setup mode" on page 61 for settings for the auto reconnect feature.
108
Appendix
Notes on use
Time required until printing starts
If the host computer and the printer are not connected on a continuous basis but rather connected every time
the printer starts printing, some time may be needed for the printer to actually start printing after the host com-
puter commands printing. This pause is the time required for processing the connection between the host com-
puter and the printer. Set time interval between port open and data transfer to more than 300 milliseconds.
109
The iOS application receives the same data from the printer multiple times
Situation
Although the printer only sends data (such as the status) once to the iOS device, the application on the iOS
device may receive the data multiple times.
Conditions
If no data is sent between the printer and the iOS device for at least 30 seconds during Bluetooth connection, the
iOS device switches to power-saving mode. This problem occurs if the printer sends data to the iOS device
while it is in power-saving mode.
The following are examples of when this occurs.
When the printer performs status communication with a command (DLE EOT, GS I, and so on)
When the printer sends an ASB
NFC Tag
The transmission distance is an estimate that depends on our experiment conditions and is not a
guaranteed value.
It varies based on the installation environment and target device.
110
Appendix
111
112