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Splunk Enterprise

Troubleshooting
Use Cases

15
Soft Mania

SAML Issues
Issue-9: Users were on boarded to
security groups, but not able to login
to Splunk

Not able to login Search Head

Added to Security
group

@SoftMania #SoftMania
Soft Mania

SAML Issues
Root Cause:
The new security group was not
configured/mapped with none of the roles
in Splunk.

Role Mapping is
missing

Not able to login Search Head

Added to Security
group

@SoftMania #SoftMania
Soft Mania

SAML Issues
Solution:
Configure the security group & map it with
the correct roles

Able to login Search Head

Added to Security
group

@SoftMania #SoftMania

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