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Chapter 3 E-commerce Infrastructure: The Internet, Web, and Mobile

Platform

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Internet?
WWW

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**The evaluation of the internet?

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***Key (technology) concepts of the internet

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Packet switching
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TCP/ IP
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TCP/IP arc_hi_tec_ture and protocol scheme

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Internet (IP) address?

IPv4 vs IPv6

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***Routing internet massages:
TCP/IP and packet switching

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Domain name
DNS
URL

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Cloud computing
**Types of [services] cloud computing

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Adv and dis adv

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Internet protocol:
HTTP
Email: SMTP, POP3, IMAP
FTP, Telnet , SSL/ TLS

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The hourglass model of the internet
( The internet can be viewed as something having 4 layers

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IOT

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The web and it's development
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Hypertext
URL
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Web browser
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**The internet and web

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VR vs AR and MR

EB 4

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How to build your business's online presence?

A:
What's the idea? The visioning process
Where is the money?
Who and where is the target audience?
What is the ballpark? Characterize the marketspace
Where's the content coming from?
Know yourself - Swot analysis

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Swot analysis

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**Online presence map
Types of online presence ( aita MRI)

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Building a website: A systematic approach
Most important management challenges
Main factors to consider
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SDLC, SystemS Development Life Cycle

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1
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Alternative web development methodologies

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Web servers

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Basic functionality provided by web servers

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Site management tools

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Mer_chant Server Software Packages

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Key factors in selecting package

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Important factors in successful e-commerce site design?
FIRE MELS

E-Business
Chapter 5
Security and Payment Systems
What Is Good E-commerce Security?
What is needed To achieve the highest degree of security?
What are Other factors?

***Customer and Merchant Perspectives on


the Different Dimensions of E-commerce Security?

The Tension Between Security and Other


Values

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**how many key points of vulnerability in the E-commerce Environment
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**Vulnerable points in the e-commerce transaction

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***Security Threats in the E-commerce Environment
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Potentially Unwanted Programs [ part of security threats]
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Hacking, Cybervandalism, and Hacktivism [ part of security threats]
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Identity Fraud/Theft [ part of security threats]
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Insider Attacks
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Social Network Security Issues
• Manual sharing scams
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**Internet of Things Security Issues
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Encryption
**Provides ? of 6 key dimensions of e-commerce

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Protecting Servers and Clients
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Developing An E-commerce Security Plan
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How does an online credit card transaction work

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Mobile Payment Systems
• Different types of mobile wallets
Blockchain
Benefits

How Blockchain works?

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Cryptocurrencies

Chapter 6 Marketing and Advertising Concepts


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The online purchasing decision/
***Consumer decision process

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A model of online consumer behavior

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Click stream behavior

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A model of online consumer behavior

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Difference between online marketing vs traditional marketing
Most effective internet marketing has how many features?

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How many elements in a multichannel marketing plan?
Types of marketing and platform

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Online advertising
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***Traditional online marketing and advertising tools?

[ Extra marketing vs advertising


Extra:
1.Online marketing is a broader approach encompassing various strategies to promote a
business online, while online advertising specifically focuses on paid ad campaigns.

Online marketing allows for a mix of free and paid methods, while online advertising paid ad
campaigns.

Online marketing aims to build brand presence and engage a wider audience, while online
advertising offers targeted reach through precise audience targeting options.

4. Online marketing includes content creation, SEO, and social media engagement, while
online advertising uses targeted placements and pay-per-click campaigns.

5. Online marketing focuses on long-term impact, while online advertising provides immediate
visibility and lead generation.

Chapter 8
Ethical, Social, and Political Issues in E-commerce
5
Basic Ethical Concepts
6
Analyzing Ethical Dilemmas
7
Candidate Ethical Principles
9
Key Issues in Online Privacy of Consumers

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