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[Average Conceps é SAMPLE PAPER [Maximum Marks: Time Allowed: 3 Hours] General Instructions: (®) This question paper contains 34 questions. (i) Marks are indicated against each question. (ii) Answers should be brief and to the point. (iv) Answers to the questions carrying 3 marks may be from 50 to 75 words. (b) Answers to the questions carrying 4 marks may be about 150 words. (vi) Answers to the questions carrying 6 marks may be about 200 words. (vii) Attempt all parts of the questions together. 1. Read the following statements—Assertion (A) and Reason (R), and choose one of the correct 1 alternatives given below: Assertion (A): A consumer has the right to have complete information about the product he/she intends to buy. Reason (R): It comes under the right to seek redressal. Alternatives: (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A) () Both Assertion (A) and Reason (R) are true but Reason (R) is not the correct explanation of Assertion (A) (©) Assertion (A) is true but Reason (R) is false (@) Assertion (A) is false but Reason (R) is true 2. Which of the following is not a limitation of Planning? 1 (@) Rigidity (6) Costly (©) Time consuming (d) Basis of control 3. is a joint programme between the educational institutes and the business firms. 1 (@) Vestibule training (6) Internship training (©) Apprenticeship programme (4) None of these Even afier the best efforts of the employees, the standards could not be achieved. An effective control system of management found that they needed to be reframed as they were unrealistic. 1 Which point of importance of control is highlighted? (@) Controlling helps in accomplishing organisational goals. (6) Controlling helps in making efficient use of resources. (©) Controlling helps in judging accuracy of standards. (4) Controlling helps in ensuring order and discipline. Tagether withk® EAD Business Studies—12 5. With delegatio is lelegation, ___is transferred from superior to subordinate but remains with the superior only. t (2) Author, Aezountabity () Responsibility; Accountability untability; Responsibility (@ Responsibility, Authority 6. re ral ee his monthly sales target well in advance. A letter of appreciation was given nee pany. His name and photograph was also exhibited on the notice board. ies rece is given to Pranav by the Company? 1 (2) Ceblovee empowerment (b) Employee participation pportunity (a) Employee recognition programme 7. Read the following statements carefully. 4 Statement 1: A consumer should look for ISI mark on electrical goods. atement II: Consumer protection is not important for businessmen. Choose the correct option from the options given below: io Sores 1 is true and II is false (b) Statement Il is true and I is false > statements are true (@) Both the statements are false 8. Which of the following is not an advantage of delegation? 1 (@) Effective management (0) Better control (©) Employee's development (@)_ Basis of management hierarchy 9. the last step in planning process. 1 (@) Setting up objectives (6) Follow up action (©) Taking corrective action (@)_ Establishing reporting relationships 10. Which of the following is not an advantage of functional organisational structure? 1 (@) Occupational specialisation (b) Departmental control and coordination (©) Ease in fixation of responsibility (a) Ease in training of employees UL. is not an advantage of packaging of a product. 1 (a) Facilitates use of product (6) Status symbol (c) Prevents from spoilage, pilferage, damage, etc. (@) Helps in promotion of product 12. Match the techniques of scientific management in Column I with their objectives in Column TI. 1 Column I Column Tl ‘A. Method study B. Motion study C._Time study (a) A-(), B- Wi), C- Wit) (0) A= (ili), B- Gi), C-@ 13. Which is the incorrect statement among the following? (a) Delegation empowers an employee to act for his superior. ; (0) Delegation is a pre-requisite to the efficient functioning of an organisation, {c). Delegation helps in expansion and growth of organisation (a) Delegation means abdication. (Elimination of unnecessary movements (i) Determination of standard time for a well defined job (ii) Find out one best way of doing the job (b) A- Gi), B- @, C- @) (d) A- (i), B- ii), C- @ Jf composite but separate functions, viz., planning, organising, 14, Management consists of a series of Maffing and controlling, This highlight the following feature of management 1 (@) Pervasive (6) Continuous (c) Goal-oriented (@) Multi-dimensional 15, Which of the following standardisation marks is used i gold jewellery? 1 , (6) FPO ee (@) AGMARK (c) Hallmark Sample Papers 65 16. Read the following stitementy carefully. Statement I: Flotation cost is the chanee that a firm would fail to meet ity payment obligations, Statement Hz Higher use of debt decreases the fixed financial charges of a business, Choose the con (@) Statement Tis true and IL is false (©) Both the statements are true ‘ct option from the options given below: (hb). Statement IL is true and [is false (d) Both the statements are false 17. Megha Informatics Ltd. issued prospectus for the subscription of its shares for & 500 crores in October 2019, The issue was oversubscribed by 20 times, The company issued shares to all the applicants on pro-rata basis. Later SEBI inspected the prospectus and found some misleading Statement about the management of the company in it, SEBI imposed a penalty of & 20 crores and banned its two executive directors from dealing in securities market for 3 years, Which function is performed by SEBI in the above case? 1 (a) Development function (b) Protective function (©) Protective function (d) Both (b) and (ce) 1 18. Identify the characteristic of profession being highlighted in the picture given below. (a) Weil defined body of knowledge (6) Restricted entry (c) Professional asseciation (d) Ethical code of conduct 19. Arrange the following steps in the process of Planning in the correct sequence: 1 (Developing premises (ii) Identifying alternative courses of action (ii) Set (iv) Evaluating alternative courses Choose the correct option (a) (ui), @), Gi), (iv) () (i), Gt), @, Gv) (c) (i), (i), (iv), Gi) (4) (), Gi), (, (ii) 20, A consumer can file a suit in , When the value of goods and service along with the compensation ed does not exceed © 1 crore. 1 (aj State Commission () District Commission fey National Commission (d) Supreme Court 3 24, Discuss any three points of importance of Financial Planning to an organisation. 22. A recent sate cut in the interest on loans announced by the Banks encouraged Amit, at science of Progressive School to take a loan from State Bank of India to experiment and develop powered by fust produced from garbaye. He developed such a car and exhibited it Science Fair organised by Directorate of Education, He way awarded first prize for his ons of business environment discussed in the y in the invention. Identify and briefly explain 1wo dime above case Or » have direct fink with the suppliers who replenist the nufacturia “In the present doy market. 1 stocks as and when nveded and at the same time the manufacturers follow Hexible m to the changes in one of the dimeaions of business envisonntent system.’ This has been possible dh Identify and explain the dimension 3 66 Pegcther with? EAD Business Studies—12 23. Explain the elements of delegation 3 . Explain any thr 24. Expl three elements of process of communication other than sender and receiver. 3 ; Or ‘What is meant by recruitment of employees? : 25. Capital budgetin; i = rensong, Scitlods arp capable of eliangiig the Bnancfl Aactunes Of cancene, desi Sneha Ltd., aft ates on Of research work, developed a synthetic substitute for leather. By doing not hurt. It launched gn) COUN the sentiments of people but also ensured that animals are which clearly conveyed to gees NeW Fange of bags in the market. It named its bags ‘Pure-Sure” identity its bags, even frogs consumers the message- ‘Pure for Sure’. To enable the consumers g 27, ‘It is balancing and keeping toge members and concept of management is being referred to? Describe its features. 4 ' Or Explain the Fayol’s management principle of ‘Initiative’ and ‘Stability of Personnel’ 4 28, Sunaina Ltd. had plans to manufacture and provide the consumers. For this, its management identified that the fol © Procurement of raw material, its conversion into synthetic clement, Processing, market research, to create awareness in the consumers about their product, etc e It then created small groups having the activities of similar nature. © To ensure achievement of the goals, it allocated the work to the different positions created earlier. © They knew that mere allocation of duties is not enough. To achieve the goals, it is necessary that there exists a superior subordinate relationship. They, therefore, created State the steps of the function of management performed above by quoting the lines, 4 or “If we delegate the authority, we multiply it by two; if we decentralise it, we multiply it by many” How? 4 29. Mr. Mayank, the Marketing Manager, spends a lot of time in planning for the long-term goals of his department as he has given complete autonomy to its salesmen to make their own decisions while they are in the field? : (a) Identify and briefly explain the style of leadership displayed by Mr. Mayank. (6) Also, state any three benefits of the leadership style identified in part (a). 4 30. Identify the various important selection tests in the following statement (@) It measures an individual's potential for learning new skills and indicates a person's capacity to develop. (©) It measures the existing skills of an individual and level of knowledge and proficiency in the is of professions or technical training. 2 © Nie psychological test used to measure the level of intelligence quotient of an individual, @) It provides clues to a persons emotions, his/her reactions, maturity and value system etc. 4 31. Read the statements given in point 1 and 2, and answer the questions that follow: 343=6 1, Making certain assumptions about the fu a step in the process of one of the significant functions of management. (@) Identity the step of the function of management referred above, (b) Explain the two steps immediately succeeding the step referred to in the above statement. Sample Papers 67 pe differs at differen, 2. This function is required at all Ievels of management however its 500 levels. (@) Identify the feature of the functi (6) Also, explain two features other 32. Anand Ltd., the manufacturer and suppliers of the the market. Its brand which held a good position in availability of close substitutes in abundance. To tackle it, firm which gave him the following suggestions: Shs brand a big feel, his company should sign a celebrity, preferably a sportsperson, who would endorse their product through a TV commercial. : © They also need to link the consumers ‘with their business through special would play three roles i.e. persuasive, service and informative. (@) Which element of Marketing mix is being referred to? Explain it. (b) Identify and discuss its components ion of management referred above. than the one specified above. health drinks, faced a lot of competition in ‘the market started declining due to the Mr. Anand approached a marketing | salesforce who being referred to, Or art an enterprise that produces chocolates. Initially, in order 10 asses fhe people about the chocolates, she used social media and online da detailed SWOT (strengths, weaknesses, opportunities and threats) wise a strategy that will give her an edge over the competitors Based on her analysis of the market, she decided to launch sesame and jaggery based chocolates anita the brand name ‘Desi Delight’. She has decided to fix up the price of chocolates relatively st lower level in the beginning and later on as the demand picks up she may revise the prices (a) Identify and give the meanings of the elements of marketing mix being taken into consideration by Ms, Pil Jain. (6) Explain briefly the functions of marketing highlighted here, al gadgets, had plans to expand its area of opera umers throughout the country. For this, it needed additional ‘After having detailed analysis of the environment, it d their existed junds directly to Ms, Pihu Jain intends to st the taste and preferences of t surveys. Thereafter, she prepare analysis of her enterprise to de 6 ion beyond 33. Drishant Ltd., manufacturer of elect the local market by covering the cons funds both for long term and short term. found that the per capita income of people had increased over a period of tim a vast group of people in the economy who were ready to lend their surp! them. The company, therefore, decided to fulfill their financial requirements through this sector of the economy by creating the financial assets. (a) Idemify the sector of the economy through which Dri (8) State the components of the sector identified in part (a). (6) Differentiate between the components identified in part (b). Or ant Ltd, is planning to raise funds 6 Neelabh is engaged in “Transport Business’ and transport fruits and vegetables (o different states Stating the reason in support of your answer, identify the working capital requirements of Neelabh. Neelabh also wants to expand and diversify his transport business, explain any four factors that will affect his fixed capital requirements. [ 6 34. (a) Explain any two importance of business environment from the following: (i) Improvement in performance = (i) Helps in tapping useful resources (ii) Helps in planning and policy formulation th between social environment and economic environment with an example of cach 343=6

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