PUBLIC COLLEGE

Dimapur : Nagaland

Study On Welfare Measures Of Women Employees With Special

References To Zion Hospital Dimapur

A PROJECT REPORT

Submitted to Nagaland University, in partial fulfillment of requirement for the

award of Bachelor Degree in Commerce.

Under the guidance of,

Dr. Nipul Sutradhar Dr. Pradip Chakraborty

Asst. Professor Asst. Professor and Head
Deptt. of Commerce Deptt. of Economics
Public College of Commerce Public College of Commerce
Dimapur, Nagaland Dimapur, Nagaland

Submitted By :
ARUNGZEEB
Roll No. : CH21220020
Regd. No.: Ch21220020 of 2021
B. Com 6th Sem. (A/F)
 CERTIFICATE

This is to certify that the project entitled “Study On Welfare Measures Of

Women Employees With Special References To Zion Hospital Dimapur”
has been completed by Mr. Arungzeeb, a student of B.Com 6th semester bearing
Nagaland University Roll No. CH21220020, Regd. No CH21220024 of 2021 of
Public College of Commerce, Dimapur, Nagaland, under my/our supervision. It is
an original piece of work.

Dr. Nipul Sutradhar Dr. Pradip Chakraborty

Asst. Professor Asst. Professor and Head
Deptt. of Commerce Deptt. of Economics
Public College of Commerce Public College of Commerce
Dimapur, Nagaland Dimapur, Nagaland
 DECLERATION

I, Mr. Arungzeeb do hereby declare that the subject matter of this project is the
record of work done by me, that the contents of this thesis did not form basis of the
award of any previous degree to me or to the best of my knowledge to anybody else,
and that the project has not been submitted by me for any research degree in any
other University.

Dated, ________________
Name : Mr. Arungzeeb
Roll No. : CH21220020
 ACKNOWLEDGEMENT

For the completion of this project, I have received valuable help, guidance and
suggestions from my supervisors and from my friends whom I would like to thank.

In particular, I am extremely grateful to Dr. Pradip Chakraborty, Assistant

Professor and Head, Department of Economics, and Dr. Nipul Sutradhar, Asst.
Professor and Head, Department of Commerce, Public College of Commerce, my
supervisors, for their inspiration and intellectual guidance, valuable help and
encouragement through all stages of the work.

Name : Mr. Arungzeeb

Roll No. : CH21220020
 TABLE OF CONTENTS

Chapter No. Title

Acknowledgement

Certificate

Declaration

1 Introduction

2 Objectives

3 Research Methodology

4 Data Representation and Interpretation

5 Results and Discussion

6 Finding and Suggestions

Bibliography

Annexure
 INTRODUCTION

In indian conditions "women's welfare" can be defined as "improvement of the

educational social, economic, health, political and cultural status of women's leading
to their emancipation and development".

Welfare includes anything that is done for the comfort and improvement of
employees and is provided over and above the wages.

A company is only as strong and successful as its members, its employees, are
zion hospital and research center is a joint venture.

The primary aim of Zion hospital is to make available state of the art medical
equipments through which qualified professions can deliver the competent service
to the public at affordable Charges

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 OBECTIVES

 To study the welfare facilities of women.

 To study the problems of gender discrimination in the organization.
 To study the policies implemented by the organization to improve the welfare of
women employees.

2
 RESEARCH METHODOLOGY

 Population :
Dimapur

 Sample Unit:
Welfare measures of women employees in Zion Hospital.

 Sample size:
60 Respondents.

 Data collection
 Primary data:
collected from questionnaire.

 Secondary data:
Gathered from internet, company profile, books journal, etc.

 Tools for data analysis :

PERCENTAGE METHOD, tables and pie chart.

3
 DATA ANALYSIS

1. Are you satisfied with your job?

Chart 1

18.3% 16.7% Very satisfied

Satisfied
Partially satisfied
10% Dissatisfied
No option

16.7% 38.3%

Interpretation:
From the above table and chart regarding job satisfaction 38.3% of them are satisfied,
16.7% of them are very satisfied, whereas 16.7% of them are partially satisfied and
10% of them are dissatisfied..

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2. What are your opinion regarding working environments?

Chart 2

16.7% 18.3%
Very satisfied
5% Satisfied
Partially satisfied
Dissatisfied
23.3% No option
36.7%

Interpretation:
Regarding working environment 36.7% of them are satisfied, 18.3% of them are very
satisfied, whereas 23.3% of them are partially satisfied and 5% of them are
dissatisfied

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3. What is your opinion regarding working hours?

Chart 3

10%
13.3%
Very satisfied
Satisfied
26.7%
Partially satisfied
Dissatisfied

50%

Interpretation:
From the above table and chart regarding working hours 50% of them are satisfied,
13.3% of them are very satisfied, whereas 26.7% of them are partially satisfied and
10% of them are dissatisfied

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4. What is your opinion regarding salary?

Chart 4

8.3%
11.7%
Very satisfied
Satisfied
Partially satisfied
Dissatisfied
35%
45%

Interpretation:
Regarding salary 45% of them are satisfied, 18.3% of them are very satisfied, whereas
35% of them are partially satisfied and 11.7% of them are dissatisfied.

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5. Could you make clear about your opinion regarding housing facilities?

Chart 5

5%
15%
Very satisfied
Satisfied
Partially satisfied
22% Dissatisfied

58%

Interpretation:
From the above table and chart regarding house facilities 58% of them are satisfied, 5% of
them are very satisfied, whereas 22% of them are partially satisfied and 15% of them are
dissatisfied.

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6. What is your opinion regarding medical facilities?

Chart 6

13% 13%

Very satisfied
Satisfied
28% Partially satisfied
Dissatisfied
45%

Interpretation:
From the above table and chart regarding medical facilities 45% of them are satisfied, 13% of
them are very satisfied, whereas 29% of them are partially satisfied and 13% of them are
dissatisfied.

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7. What is your opinion regarding canteen facilities?

Chart 7

8.3%
16.7%
Very satisfied
Satisfied
Partially satisfied
Dissatisfied

30% 45%

Interpretation:
From the above table and chart regarding canteen facilities 45% of them are satisfied, 8.3%
of them are very satisfied, whereas 30% of them are partially satisfied and 16.7% of them are
dissatisfied.

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8. Are you satisfied with your maternity benefits?

Chart 8

15% 10%
Very satisfied
Satisfied
Partially satisfied
Dissatisfied
26.7% 48.3%

Interpretation:
From the above table and chart regarding maternity benefits 48.3% of them are satisfied, 10%
of them are very satisfied, whereas 26.7% of them are partially satisfied and 15% of them are
dissatisfied.

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9. Are the male colleagues cooperative?

Chart 9

10%
13.3%
Very cooperative

20% Cooperative

Partially cooperative

Non-cooperative

56.7%

Interpretation:
From the above table and chart it shows that 56.7% of them are cooperative, 13.3% of them
are very cooperative, whereas 20% of them are partially cooperative and 10% of them are
non-cooperative.

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10. Is there any gender discrimination?

Chart Title
13%

33%
Yes
No
Maybe

53%

Interpretation:
The opinion regarding gender discrimination is shown in the table, 50% of the total
respondent opined that they are equally treated with men. On other hand, more than 13% are
said that there is discrimination and 33% of think there might be gender discrimination.

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11. Are you satisfied with the women’s grievance cell?

Chart 11

11.7%
16.7%
Very satisfied
Satisfied
Partially satisfied
16.7%
Dissatisfied

55%

Interpretation:
From the above table and chart regarding women’s grievance cell 55% of them are satisfied,
11.7% of them are very satisfied, whereas 16.7% of them are partially satisfied and 16.7% of
them are dissatisfied.

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12. How much does the women’s development program satisfy you?

Chart 12

10% 11.7%
Very satisfied
Satisfied
Partially satisfied
23.3%
Dissatisfied

55%

Interpretation:
From the above table and chart it shows that majority (55%) has satisfaction towards the
women development programmes, 11.7% of them are very satisfied and 23.3% of them have
no opinion to express and are partially satisfied whereas 10% of them are dissatisfied.

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 FINDINGS

The women employees in ZION Hospital are generally satisfied with their jobs,
with some exception.

50% of the respondents have expressed satisfaction about the working hours.
This has been mostly expressed by the age group of 31- 40 and 41-50.

It is observed that, 11.7% are dissatisfied and 35% are partially satisfied with
their salary. The dissatisfaction is also found high in the age groups of 41- 50.
The dissatisfaction is also found high in the age groups of 41-50 and 31- 40.

Regarding housing, medical, and canteen facilities, the respondents are generally
satisfied. Even though some of the respondents have been expressed their
dissatisfaction.

Regarding maternity benefits AND women's grievance cell the respondents have
expressed their satisfaction.

Gender discrimination is less according to 60% of the total respondents. But on

the other hand the response of the 13% that there is gender discrimination.

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 SUGGESTIONS

Women development programmers’ should be conducted more effectively and

participation of women employees must be ensured.

Management should also take effective steps to make sure that the participation
of women in decision making.

Effective step should be taken to enhance the transportation facilities and also
introduce other needed facilities to women employees.

The company can improve the grievance handling system so that they can
increase employee satisfaction

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 CONCLUSION

The study on welfare measure of women employees helps the management to know
the satisfaction level of the employees about the welfare measure provided by the
company. From this study we can infer that the majority of the women employees are
satisfied with the welfare measures.

But there are also some dissatisfied employees in the organization. Though gender
discrimination is not much prevailing in the organization, the dissatisfaction expressed
by some sections are to be viewed seriously. The organization can consider all the
suggestions of the study for further policy formulation.

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 BIBLIOGRAPHY

https://zhrc.in/our-doctors/
https://www.facebook.com/zionhospital/

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 QUESTIONNAIRE
 Name :

 Are you satisfied with your job?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied
o No Option

 What are your opinion regarding working environments?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied
o No Option

 What is your opinion regarding working hours?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied
o No Option

 What is your opinion regarding salary?

o Very Satisfied
o Satisfied
o Partially Satisfied

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 o Dissatisfied
o No Option
o Quality of service

 Could you make clear about your opinion regarding housing facilities?
o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 What is your opinion regarding medical facilities?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 What is your opinion regarding canteen facilities?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 Are you satisfied with your maternity benefits?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 Are the male colleagues cooperative?

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 o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 Is there any gender discrimination?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 Are you satisfied with the women’s grievance cell?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

 How much does the women’s development program satisfy you?

o Very Satisfied
o Satisfied
o Partially Satisfied
o Dissatisfied

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