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Selling and Leasing Strategies for Durable Goods with


Complementary Products
Sreekumar R. Bhaskaran, Stephen M. Gilbert,

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Sreekumar R. Bhaskaran, Stephen M. Gilbert, (2005) Selling and Leasing Strategies for Durable Goods with Complementary
Products. Management Science 51(8):1278-1290. http://dx.doi.org/10.1287/mnsc.1050.0421

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Vol. 51, No. 8, August 2005, pp. 1278–1290 doi 10.1287/mnsc.1050.0421


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Selling and Leasing Strategies for Durable


Goods with Complementary Products
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Sreekumar R. Bhaskaran, Stephen M. Gilbert


Management Department, University of Texas at Austin, Texas 78712
{sreekumar.bhaskaran-nair@phd.mccombs.utexas.edu, steve.gilbert@mccombs.utexas.edu}

I t has been recognized that when a durable goods manufacturer sells its output, it has an incentive to produce
at a rate that will drive down the market price of the product over time. Because anticipation of declining
prices makes consumers less willing to invest in owning the durable good, selling can be self-defeating for
the manufacturer. If the manufacturer instead leases the product, it can eliminate its own incentive to decrease
the price over time, which allows it to extract larger rents from consumers. In this paper, we investigate how
a durable goods manufacturer’s choice between leasing and selling is affected by a complementary product
that is produced by an independent firm. We show that a durable goods manufacturer that leases its product
has an incentive to increase prices (by limiting the availability of the product) in response to the availability
of a complement. Because this potential for opportunistic behavior discourages output of the complement,
leasing can also be problematic. As a result, the durable goods manufacturer faces a trade-off between leasing,
which commits the manufacturer to not overproduce, and selling, which commits it to not underproduce. Our
contribution is to identify this trade-off and show how a durable goods manufacturer can use a combination of
leasing and selling to balance its strategic commitment across both its own market as well as the complementary
market.
Key words: complementary markets; selling versus leasing; leasing with an option to buy
History: Accepted by Jagmohan S. Raju, marketing; received October 27, 2003. This paper was with the
authors 7 months for 3 revisions.

1. Introduction the overall cost of operating the vehicle. Fuel cell


Many durable or semidurable products are heav- vehicles have an even stronger complementary
ily influenced by the availability of complementary dependence on the availability of hydrogen fuel
goods or services that can increase the value of because they cannot be operated without near-daily
the durable product. In many instances the lack access to fuel. One reason fuel cell cars have not
of sufficient availability of complementary products been widely sold is the lack of widespread availability
can impede the success of a durable product. Com- of hydrogen fuel. Energy companies and automotive
plementary relationships frequently arise in con- firms are trapped in a chicken-and-egg problem, in
sumer electronics. For example, the demand for high- which each industry could benefit from increases in
definition television (HDTV) sets is highly dependent the other’s output (Wall Street Journal 2003), but nei-
upon the availability of high-definition programming. ther has an incentive to unilaterally increase its own
In fact, although the scarcity of such programming production.
has taken much of the blame for the disappointing It has long been recognized that one of the strate-
rate of adoption of HDTV, it is widely anticipated that gic issues that a durable goods manufacturer (DGM)
the recent launch of ESPN’s high-definition channel faces is that of mitigating the potential for its own
will accelerate the rate of adoption of HDTV (Business opportunistic behavior with respect to consumers.
Week 2003). Another example of a complementary This issue arises because, when a durable goods
relationship in consumer electronics is that between monopolist sells a product, it has an incentive to skim
video game stations and video games. the demand curve by producing at a rate that, over
In the automotive industry, complementarities time, drives down prices and decreases the market
affect the adoption of alternative fuel technologies value of owning the product. In anticipation of this
such as hybrid and fuel cell vehicles, both of which opportunistic behavior, consumers are less willing to
depend on the availability of complements. For “invest” in ownership. This issue has been referred
hybrids, batteries need to be replaced every couple of to as time inconsistency in reference to the fact that a
years, and greater availability of batteries decreases monopolist’s ability to sell a durable good at a price
1278
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
Management Science 51(8), pp. 1278–1290, © 2005 INFORMS 1279

above marginal cost is inconsistent with its own incen- well established that the durability of a product can
tives to produce at a rate that causes the price of interfere with a monopolistic manufacturer’s extrac-
the product to decrease. If the DGM could make tion of rents from consumers. The reason for this is
a credible commitment to its future output, then it that after a manufacturer sells its durable product to
could avoid the problem created by time inconsis- some subset of the market, it has an incentive to con-
tency. Unfortunately, in practice it is often impossible tinue production, selling its output at lower and lower
for a DGM that sells its output to make such a com- prices. Coase (1972) conjectures that if rational con-
mitment credible, since there is a strong incentive to sumers anticipate this behavior, then prices should
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renege. fall down to competitive levels. This issue has been


However, one well-known way for a DGM to elim- referred to in the literature as time inconsistency to
inate the problem of time inconsistency is to lease the reflect the fact that for a durable product, the tra-
product to the consumer instead of selling it. Leas- ditional monopolistic model is inconsistent with the
ing gives a monopolistic DGM control over the mar- passage of time. This line of thought is formalized by
ket for used goods, eliminating its own incentive to Bulow (1982) and Stokey (1981), who propose that, by
produce at a rate that drives down prices. However, leasing its product, a durable goods manufacturer can
as much as leasing eliminates the time inconsistency avoid the time inconsistency problem. Bulow (1982)
problem, it can create another problem in situations also suggests that while leasing helps the firm to
where consumers’ valuations for the product depend retain its monopoly power, selling also might have
on the availability of complementary products. Gen- socially undesirable effects.
erally, when two products complement one another, Later research identifies conditions under which
the market price of each product is decreasing in its the Coase conjecture does not apply, resulting in
own quantity and increasing in the quantity of the prices that are above marginal costs. Notable among
other. As a result, if the two products are produced these are the works by Conlisk et al. (1984), who
by two independent firms, there is an externality that model constant inflow of new consumers; Bond and
gives each firm an incentive to produce less than Samuelson (1984), who incorporate replacement sales;
would be necessary to achieve the first-best outcome. Kahn (1986), who studies increasing marginal produc-
Because leasing provides the DGM with more flexi- tion costs; and Bagnoli et al. (1980), who use discrete
bility to withhold the availability of a product, it can demand. In contrast to these papers, which consider a
discourage output of the complement and can be self- single durable product in isolation, Kuhn and Padilla
defeating. (1996) show that when a monopolist manufacturer
However, we demonstrate that, by selling at least of a durable product also sells nondurable substi-
some portion of the output, the DGM can credi- tutes, the price of the durable product will be above
bly commit to a greater availability of the product, marginal cost.
thereby encouraging the output of a complement. In Research on durable goods has been pursued in
addition, we show how the DGM can use a mixture of two main directions. The first of these examines the
selling and leasing to balance the need to manage the relationship between durability and a firm’s incentive
time inconsistency issue against the need to encour-
to innovate. Prominent among these are the works
age the output of a complementary product.
by Levinthal and Purohit (1989) and Waldman (1993),
The remainder of the paper is organized as follows.
who argue that the incentive for a durable goods
In §2, we review and analyze the relevant literature.
manufacturer to make the existing product obsolete
In §3, we develop a model to capture the interac-
by introducing a newer version is high and that this
tion between the manufacturer of a durable product
can intensify the time inconsistency effect. In a related
and a firm that produces a complementary product.
work, Dhebar (1994) analyzes the case wherein a
We analyze how the strategic choice between leas-
monopolist supplies a series of durable products of
ing and selling can be used to the durable goods
increasing quality to a heterogeneous customer base
firm’s advantage and extend our analysis to the case
and shows that intertemporal price discrimination
where the complementary market opens subsequent
issues in such circumstances could prevent a producer
to the durable goods market. Finally in §4, we sum-
from credibly committing to future prices and quali-
marize the managerial implications through a con-
ties. This can result in a situation where there is no
ceptual framework and point to directions for future
equilibrium strategy. Kornish (2001) points out that
research.
an equilibrium strategy exists if the monopolist does
not offer upgrade pricing. Also, Subramaniam and
2. Literature Review Srinivasan (1998) demonstrate how an introductory
The study of durable goods has long been a central product strategy can be used to signal the trajectory
subject in the industrial organization literature. It is of its cost curves to consumers. They show that firms
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
1280 Management Science 51(8), pp. 1278–1290, © 2005 INFORMS

can use a high introductory price to signal to con- ufacturer can manage this trade-off with its strategy
sumers that cost reduction through learning experi- for leasing and/or selling its product.
ences is low.
The other main direction in durable goods research
explores the interaction between a firm’s strategy for 3. The Model
leasing-selling and the durability of its product. How- Consider two complementary products, one of which
ever, this line of research tends to focus on compet- is a durable good (DG). For simplicity, we assume
itive rather than complementary interactions. Bulow that the other is a nondurable product or service and
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(1986) models the durability choice in an oligopoly refer to it as the complementary product (CP). We
and finds that the lease-sales ratio is dependent on assume that these two products are produced by dif-
the number of firms in the market. Bucovetsky and ferent firms, which we refer to as the DGM and the
Chilton (1986) demonstrate that selling can dominate complementary product provider (CPP). To represent
leasing when there is a threat of entry from compet- durability, we adopt a variation of the two-period lin-
itive firms or actual competition among firms. Com- ear demand model that Bulow (1982) proposed for
petition is also examined by Desai and Purohit (1999), durable goods. In this model, it is assumed that the
who show that in a duopoly, firms tend to prefer sell- DG lasts for exactly two periods. Although there is
ing over leasing when their products are sufficiently no depreciation of its value between periods 1 and 2,
substitutable. They also demonstrate that a combina- a discount factor of  is applied to revenues or cash
tion of leasing and selling might be the optimal strat- flows received in period 2. Assuming that the durable
egy. In a separate work, Desai and Purohit (1998) also good lasts for two periods is not critical; it is only
show that firms can employ leasing and selling as a important to assume that it lasts for a finite amount
mechanism to differentiate among consumers. of time, so that optimal decisions can be calculated in
Our work also draws on the literature on markets a recursive fashion. The assumption that there is no
that involve either direct or indirect network effects. depreciation simplifies the presentation of our anal-
Katz and Shapiro (1994) categorize such markets and ysis. Although our model can easily be generalized
identify the issues firms and consumers face while to allow for depreciation, this blurs the distinction
dealing with these markets. Farrell and Saloner (1986) between durable and nondurable goods. Note that the
investigate how the installed base for such products assumption of no depreciation is consistent with that
interacts with a firm’s incentive to innovate and eval- of Bulow (1982) and Bucovetsky and Chilton (1986).
uate the welfare implications of certain strategies that As in the Bulow (1982) model, we assume that con-
firms might adopt. Similar issues are also considered sumers’ utility for the DG is defined by the value of
by Katz and Shapiro (1985), Farrell and Saloner (1985), the service it provides. In each period, there are M
and Choi (1994). In another related work, Conner potential consumers, each of whom has valuation vd
(1995) analyzes a market with direct network effects for each period of service from the DG and can con-
and suggests how a manufacturer can derive external- sume at most one unit of it. In the absence of the CP,
ity benefits from a lower-quality version of its prod- the valuation vd for the service of the DG has a dis-
uct that is produced by an imitator. Recent work by tribution that is uniform over this population on the
Parker and Van Alstyne (2001a, b) and Rochet and interval ad − M ad , where 0 ≤ ad ≤ M. Note that if
Tirole (2001) also examines how complementary inter- ad < M, then some consumers have negative valua-
actions between products could be used to stimu- tions for the DG. As we will soon see, this ensures
late demand and handle competitive influences from that there are some consumers who derive a positive
other firms and thus provide a rationale for cross- utility from the DG only when it is used in combi-
subsidization of products. However, most of this lit- nation with the complement. Note that a product can
erature focuses on network externality issues and yield a negative utility if the costs of shopping for
ignores the effect of the durability of a product under and obtaining it outweigh the benefits of ownership.
such situations. Although our results do not necessarily require neg-
Thus, while the effect of durability on the profit- ative valuations, we do require that, at equilibrium,
ability of firms has been studied before, little atten- some consumers will not pay for access to DG; that is,
tion has been paid to the interactions between durable the market is not covered. As long as the market is not
goods and complementary products. This aspect is covered, a change in the price of the DG will affect
important because the availability of such comple- the number of consumers who use it.
ments can stimulate demand for the durable good, We also require that either the same set of M con-
enhancing the manufacturer’s profits. The contribu- sumers be present in both periods, or that the DG
tion of this article is to identify the trade-off that can be bought and sold among consumers with no
exists when durable goods interact with complemen- transaction costs; that is, there is a perfect second-hand
tary products and to show how a durable goods man- market. As discussed in Bulow (1982), the existence
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
Management Science 51(8), pp. 1278–1290, © 2005 INFORMS 1281

of a perfect second-hand market allows for the pos- the use of an HDTV can obtain some utility from it
sibility that a different set of M consumers may be by watching non-high-definition (HD) programming.
doing the demanding in each period. Bulow provides This same consumer would derive some utility for
a compelling illustration of this possibility with an HD programming, even if he or she had to view it
example about baby strollers. Although the number on a non-HD television. However, the total value that
of consumers demanding baby strollers is stable, the this consumer derives from having both an HDTV
specific set of consumers who demand a baby stroller and HD programming is greater than the sum of the
this year is not composed of the same individuals independent valuations that he or she would have
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who demanded baby strollers last year. The existence for these products separately. To represent this com-
of a second-hand market ensures that, in period 2, all plementary effect, let us introduce k as a parameter
of the units that are available to the market, including of complementarity. We propose the following utility
those sold in period 1, are allocated to the consumers function for a consumer whose independent valua-
with the highest valuations. tion for the DG is vd when the per unit prices for the
If either the same set of consumers are present in DG and the CP are pd and pc respectively:
both periods or there is a perfect second-hand mar- 
ket, then the price that a consumer is willing to pay ac + k + vd − x
y
U y  =  vd − pd  + dx − ypc 
for ownership of the DG in the first period will be 0 
equal to the sum of his valuation vd and the antici- (3.1)
pated second period market price, discounted by . It where y is the amount of the complement consumed,
follows that if consumers anticipate that a DGM will  = 1 if the consumer has the use of the DG, and  = 0
have an incentive to produce at a rate that decreases otherwise. From (3.1), it can be shown that at price pc ,
the market price for a product in the second period, a utility maximizing individual consumer with valu-
they will be less willing to pay for ownership of the ation vd for the DG would consume
product in the first period.
yi pc  vd   = ac + k + vd − pc (3.2)
For the CP, we assume that each consumer pur-
chases a scalar amount and that each consumer’s units of the CP. Thus, at a given price pc , access to the
marginal valuation for additional units of the CP is use of the DG increases the amount of the CP that the
linearly decreasing. In addition, we allow for a con- consumer consumes by k units.
sumer’s marginal utility for the complement to be To determine how the CP affects a consumer’s will-
related to the valuation vd for the use of the DG.
ingness to pay for the DG, we must consider his or
Specifically, we assume that if a consumer does not
her total utility as a function of the price of the CP. If
have the use of the DG, his or her marginal util-
the price of the CP is pc and the consumer’s indepen-
ity for the yth unit of the CP can be expressed as
dent valuation for the DG is vd , then the use of the
ac + vd − y/ where ac ,  ≥ 0 and ∈ 0 2 are
DG increases his or her total utility by the following
constants. Note that if > 0, then consumers with the
amount:
highest valuations for the use of the DG will have the
highest marginal utilities for the complement. Alter- U y pc  vd  1 1 − U y pc  vd  0 0
natively, if = 0, then all consumers are homoge-
neous with respect to their marginal utilities for the ac + k + vd − pc 2 a + vd − pc 2
= vd − pd + − c
complement. Many of our results can be extended 2 2
to cover cases in which < 0. However, this would k2 + 2k ac + vd − pc 
imply that consumers with the highest valuations for = vd − pd +  (3.3)
2
the use of the DG have the lowest marginal utilities
for the CP. Although such scenarios may be possible, Note that the latter term in this expression repre-
they are likely to be rare. sents the amount by which the availability of the CP
Thus far, we have described a model of consumers’ increases a consumer’s willingness to pay for the DG.
independent valuations for the DG and the CP, that is, Thus, if the price charged for use of the DG for a
how they value each product in the absence of the single period is pd , then all consumers with an inde-
other. However, to capture the complementary nature pendent valuation of more than pd − k2 + 2k ac +
of the two products, we must also define how a con- pd − pc / 2 will pay for access to the DG, and
sumer’s use of one product affects his or her util- the total number of consumers who pay to use the
ity for the other. Complementary products are those service of the DG will be
for which a consumer’s utility from using both of   +
them together is greater than the sum of the utilities k2 + 2k ac + pd − pc 
Q = Min M ad + − pd 
that he or she would have received from using each 2
product separately. For example, a consumer who has (3.4)
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
1282 Management Science 51(8), pp. 1278–1290, © 2005 INFORMS

To facilitate the analysis, we will introduce several consumes ac + k − pc units of the CP. As a result,
restrictions on our parameters: when = 0, the total consumption of the CP would be
M ac − pc  + kQ. From (3.4) and (3.7), we can derive
2 M − ad  − k2 the following inverse demand functions for the DG
ac ≤ (3.5)
2k and the CP, respectively:
ac ≥ k + 2M  + k  3M − 2ad  + k2
3
5M − 2ad 
k2 + Mk  M − 2Q + 2M ad − Q + 2ky
2
+ 2kad  · 2 k + 2M + 2kM   −1
(3.6) pd Q y =
2M
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(3.8)
The first of these restrictions is sufficient to guarantee
that at equilibrium, Q ≤ M; that is, some consumers 2Mac + 2kQ − 2y + M 2ad − M
pc Q y =  (3.9)
will not have the use of the DG. This plays a major 2M
role in our results because it implies that a decrease
where pd Q y is the implicit single-period rental
in the price of the DG leads to more consumers hav-
price for the DG when Q units of the DG and y units
ing access to it, which increases demand for the CP.
of the CP are available. The inverse demand func-
Note that because we have assumed that ac ≥ 0,
tion for each of these products is decreasing in its
Assumption (3.5) also implies that k2 ≤ 2 M − ad .
own quantity and increasing in the quantity of the
The restriction shown in (3.6) implies that, at equi-
other product. This represents an externality so that,
librium, all consumers purchase a positive amount
when the two firms act simultaneously and indepen-
of the CP, even those who lack access to the DG.
dently, they will set quantities too low (prices too
Although this restriction simplifies the mathematical
high) to achieve the first-best outcome. This external-
analysis, our results do not depend on it qualitatively.
ity could be partially mitigated if one of the two firms
Thus, even though (3.6) precludes the case in which
could move first to provide a credible commitment
ac = 0, by sacrificing some clarity of exposition, our
to its output quantity. However, it is often difficult to
results can be extended to include this case as well.
identify a mechanism for making such a commitment
Note that the assumption that ≥ 0 implies that the
credible. We will argue that selling can provide the
right-hand side of (3.5) is larger than the right-hand
DGM with such a mechanism.
side of (3.6).
In all of our analysis, we assume that the marginal
Under the assumptions above, Q ≤ M, and in (3.4)
costs of production for both the DGM and the CPP
the term k2 + 2k ac + pd − pc / 2 represents the
are constant, and for ease of exposition we normalize
number of additional consumers who purchase the
these costs to zero. Although the assumption of linear
DG at price pd as a result of the availability of the CP
production cost is simplistic, it is not unreasonable
at price pc . Moreover, when Q ≤ M, there exists vd∗ ∈
ad − M ad  such that all consumers with valuation in a wide variety of settings. Moreover, the funda-
vd ≥ vd∗ will acquire access to the durable product, mental interaction between the selling versus leasing
where strategy of the DGM and the complementary product
−2ac k − k2 + 2kpc  + 2pd  requires only that the marginal production costs be
vd∗ =  nondecreasing.
2 k + 
Because each consumer’s consumption of the CP 3.1. The Sales and Leasing Strategy
depends on whether he or she has the use of the DG, We can now begin to explore how the profits of both
the total consumption of the CP at price pc can be firms are influenced by the DGM’s decision regarding
expressed as follows: the extent to which it will lease or sell its product.
 ad  vd∗ As shown in Figure 1, consumers have three options
yT pc  pd  = y pc  v 1 dv + y pc  v 0 dv with respect to the DG in period 1: They can pur-
vd∗ ad −M
chase, lease, or go without the use of it. In period 2,
M2 consumers who purchased in period 1 can either con-
= M ac − pc  −
2 tinue to use their product or sell it at the market price.
2
k k +2kac −2 kpc +pd  Consumers who leased or did without the DG in
+ +ad k+M  period 1 can either buy it or do without it in period 2.
2  +k 
(3.7) Note that in period 2, leasing and buying are indis-
tinguishable, since either one provides one period of
Note that in the case where = 0, each consumer’s use of the DG. In each period, each consumer also
consumption of the CP depends only on pc and determines the amount of the CP that he or she will
whether he or she has access to the DG. Each con- consume.
sumer who does not have access to the DG consumes Let Q1 be the total quantity that the DGM dis-
ac −pc units of the CP, while each one who has access tributes in the first period, and let  ∈ 0 1 be the
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
Management Science 51(8), pp. 1278–1290, © 2005 INFORMS 1283

Figure 1 Consumer Decision Tree We can now proceed with the standard backward
induction approach to determine the DGM’s optimal
Lease/buy selling/leasing strategy. In the second (final) period,
the profits of the CPP can be expressed as
Lease
2c Q1   Q2  y
Do not use  
DG = ypc Q2T  y
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y    
Lease/buy = 2 ac M + ad M + kQ2T − y − M 2 (3.10)
2M
Do not use
DG
Do not use and the DGM’s profits can be expressed as
DG  
2d Q1   Q2  y = Q2 pd Q2T  y
Sell & don’t Q2
use DG = 2 ad M + ky + kM k + M 
2M
Buy
−2Q2T k2 +M +kM  (3.11)

Hold As is evident from these expressions, each of the


two firms’ second-period profits are increasing in the
amount of the other firm’s product that is available.
fraction of this quantity that it leases. Let Q2 be the Taking first-order conditions, we obtain the following
quantity that the DGM introduces to the market in second-period response functions for the DGM and
period 2, and let Q2T be the total number of units of the the CPP, respectively:
DG that are in use in period 2. Let y1 and y2 denote
the CPP’s first and second period output quantities. Q2 Q1   y
To proceed with the analysis for the DGM’s strat- 
1 M 2ad − M + 2ky
egy for leasing or selling, we must first establish the = M+ − 2 1 − Q1 (3.12)
role that is played by the second-hand market. Recall 4 k2 + M + kM
that we have assumed that there is a perfect second- y2 Q1   Q2 
hand market that allows the DG to be bought and 1
sold without transaction costs. This has two important = 2a M + 2ad − MM + 2k 1 − Q1 + Q2 
4 c
implications. First, it implies that all of the 1 − Q1 (3.13)
units that the DGM sells in period 1 are potentially
available in the second-hand market in period 2. As a From these response functions, we can confirm that
result, these units compete with any additional Q2  each firm’s optimal output is increasing in the quan-
units that the DGM sells/leases in period 2, and the tity of the other firm’s available product. These ex-
total quantity of the DG that will be available to the pressions provide insight about why the DGM might
market in period 2 will be Q2T = Q2 + 1 − Q1 . Note want to sell its product in period 1: By doing so,
that, although Q2 can include units that were leased the DGM can make a credible commitment about the
in period 1, the DGM has no obligation to make the amount of product that will be available in the second
leased units from period 1 available to the market in period. From (3.12), it can be seen that the amount
period 2. However, it can be verified that, for any frac- of the DG that is released in period 2 Q2 Q1   y
tion  ∈ 0 1 of leasing in the first period, if the DGM is decreasing in the amount that is sold in period 1,
leases a conditionally optimal quantity Q1∗  in the 1 − Q1 . However, the total amount of the DG that
first period, then it will never be in the DGM’s interest will be in use in the second period, Q2 Q1   y +
to withhold these units from the market in period 2. 1 − Q1 , is increasing in the amount sold in period 1.
The other important implication of the perfect If the DGM could somehow make a credible commit-
second-hand market is that it provides a mechanism ment to make a given amount of product available in
for guaranteeing that the Q2T = Q2 + 1 − Q1 units period 2 without selling it in the first period, then it
of the DG that are available in period 2 will be allo- would no doubt benefit from doing so to encourage
cated to the consumers with the highest valuations a higher level of output of the CP. However, making
for it. Otherwise, there would be opportunities for such a commitment credible would be a major obsta-
Pareto-improving trade between low-valuation and cle because the DGM would have a strong incentive
high-valuation consumers. Thus, the market prices for to renege.
the DG and the CP in period 2 will be pd Q2T  y2  and It follows that the strategic motivation for selling
pd Q2T  y2 , respectively. is that it allows the DGM to demonstrate a higher
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
1284 Management Science 51(8), pp. 1278–1290, © 2005 INFORMS

propensity to make its product available in the future, extent to which it employs leasing. By leasing its
thereby encouraging output of the complement. As a products, the DGM retains the flexibility to increase
consequence, the question of selling versus leasing is price by restricting the availability of the product in
most interesting when the DGM has no other mech- period 2, thereby appropriating a larger share of the
anism for making such a credible commitment. Our surplus due to complementarity. However, because
purpose is to recognize the strategic benefit of selling the CPP will reduce its output in anticipation of this
as a means of encouraging output of a complemen- opportunistic behavior, leasing can be self-defeating
tary product rather than to compare different mech- for the DGM. Alternatively, by shifting to a greater
Downloaded from informs.org by [139.80.123.44] on 26 July 2015, at 00:01 . For personal use only, all rights reserved.

anisms for making quantity commitments. Therefore, proportion of selling in the first period and effectively
we assume that within each of the two periods, nei- relinquishing its flexibility to restrict the availability
ther the DGM nor the CPP is able to credibly commit of product and increase prices, the DGM can encour-
to the amount of product that it will produce in that age a greater supply of the complementary product.
period. From (3.14) and (3.15), it is evident that the second-
By simultaneously solving (3.12) and (3.13), we period output quantities of both firms are influenced
have that the second-period quantities will be the fol- by the amount of DG that is sold in the first period.
lowing function of the amount of the durable good Assuming that both firms behave rationally and have
that was available in the first period and the fraction access to the same information, their second-period
of these units that was leased: profits can be expressed as functions of Q1 and . Let
us introduce the following definitions:
y2∗ Q1   = f M ad  ac  k  

2d Q1   = 2d Q1   Q2∗ Q1   y2∗ Q1  
+ 2kQ1 1 −  k3 + kM + M 

2c Q1   = 2c Q1   Q2∗ Q1   y2∗ Q1  
· 6k2 + 8M + 8kM −1 (3.14)
Let us now consider how the first-period prices are
Q2∗ Q1   = g M ad  ac  k  
affected by the DGM’s decisions about selling or leas-
−2Q1 1 −  k2 + 2M + 2kM  ing the product. Because consumers value only the
service of the DG, the lease price in the first period
· 6k2 + 8M + 8kM −1  (3.15)
depends only on the total quantity of the DG and
where the CP that are currently available. Thus, using (3.8)
and (3.9), the first-period lease price for the DG is
f M ad  ac  k   equal to pd Q1  y1 , while the first-period price for the
complement is equal to pc Q1  y1 .
= kM k2 + 2ad  − M k2 M − 4ad 
To determine the price that the DGM can obtain
+ 2M M − 2ad  − 2kM 2 2
M − 2ad  from any units that it sells, we must consider the
2 additional value that a consumer will derive from
+ 4ac M k + M + kM 
purchasing the product instead of leasing it. Under
g M ad  ac  k   the assumption that consumers can buy or sell the
DG through a perfect second-hand market, the addi-
= M 2k ac + k + 4ad + k 2ad + M tional value that a consumer derives from purchas-
To fully understand the impact of the DGM’s first- ing instead of leasing is the discounted market price
period strategy on the firms’ profits, we need to look for the product in period 2. This market price,
at the effect of the first-period decisions on the second- pd Q2∗ Q1   y2∗ Q1  , is independent of an individ-
period quantities of both firms. The first-period deci- ual consumer’s valuation and can be fully anticipated
sions that the DGM faces are: (1) total quantity to be by rational consumers. Therefore, in spite of having
made available in the first period and (2) fraction of different valuations for the DG, consumers will be
this quantity to be leased. homogeneous with respect to the premium that they
will pay to buy instead of lease the product. That is,
Proposition 3.1. The second-period output of the all consumers whose valuations are sufficiently high
DGM and of the CPP are increasing and decreasing respec- that they use the DG in period 1 will be indiffer-
tively in the fraction  ∈ 0 1 of leasing employed in the ent between leasing and buying.1 Thus, the price for
first period. Moreover, as complementarity k increases,
a given increase in  (more leasing) causes smaller in- 1
Because the assumption of a perfect second-hand market ensures
creases in the second-period output of the DGM and larger that the Q2T units of the DG that are available in period 2 are
reductions in the output of the CPP. allocated to the consumers with the highest valuations and that
the market price will be pd Q2T  y2 , our model is indifferent with
The DGM’s flexibility to control the second-period respect to which of the individual first-period consumers lease ver-
market price of its product is directly related to the sus buy the DG.
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
Management Science 51(8), pp. 1278–1290, © 2005 INFORMS 1285

which the DGM can sell 1 − Q1 units in period 1, at the bottom of this spectrum consume only the CP.
given that it leases Q1 units and that consumers Thus, the appropriate interpretation of this result is
anticipate profit maximizing behavior from both the that as the number of consumers who consume only
DGM and the CPP, is the CP increases, the CPP’s pricing decision is less
heavily influenced by the availability of the DG. This
s
p1d Q1   y1  = pd Q1  y1  + pd Q2∗ Q1   y2∗ Q1   reduces the DGM’s incentive to use selling as a mech-
(3.16) anism for committing to a greater availability of its
where  is the discount factor applied to the antici- product.
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pated second-period market price for the DG. Finally, to understand why the proportion of leas-
It follows that, at the beginning of period 1, the ing is increasing in , recall that represents the
profit functions for the two firms can be expressed as: strength of the relationship between a consumer’s
valuation for the DG and his or her marginal util-
s
d Q1   y1  = Q1 pd Q1 y1 + 1−Q1 p1d Q1 y1  ity for the CP. When = 0, all consumers have the

+ 2d Q1   (3.17) same marginal utility for the complement, so each
additional consumer who gains access to the DG will

c Q1   y1  = y1 pc Q1  y1  + 2c Q1   (3.18) consume the same amount of the complement. In
contrast, when > 0, consumers with larger valua-
Proposition 3.2. (a) The DGM’s total profits are max- tions for the DG also have larger marginal utility for
imized when the CP. In this case, each additional consumer who
M 2k ac + ad + k + 4ad  + kM  gains access to the DG has less marginal utility for the
Q1∗ = complement. This tends to reduce the strategic incen-
6k2 + 8M + 8kM
tive for the DGM to commit to a greater availability
and the fraction of leasing that maximizes the DGM’s prof- of the product by selling.
its is The equilibrium prices and quantities for the DG
and the CP can be seen in Table 1. From the results
∗ = k4 + 8M k2  + M 2 + k3 + 2kM + k2 M 2
 in this table, we can establish the following:
· 4 k4 + 3k2 M + 2M 2  2 + 3k3 M Corollary 3.1. When the DGM follows her optimal
+ 4kM 2  + 2k2 M 2 2
−1  strategy (a) both the price and quantity of the complement
are higher in the second period than in the first, and (b) the
(b) 0 < ∗ ≤ 1, and ∗ = 1 if and only if k = 0. total availability of the DG is higher and implicit lease price
(c) ∗ is decreasing in k and increasing in M, , is lower in the second period than in the first.
and .
From the above proposition, pure leasing is opti- Table 1 Equilibrium Prices and Quantities
mal if and only if the there is no interaction between Decisions Equilibrium values
the two products k = 0. As the complementarity k DG
between the products increases, it becomes more AC
First-period lease price pd Q∗1  ∗ 
important for the DGM to commit to a larger avail- 2 2A + B
C
ability of product in period 2, and it does so by selling Second-period price pd Q∗2 Q∗1  ∗  y2∗ Q∗1  ∗ 
8

a greater portion of its output. First-period sale price s
p1d
C 4A
+
8 2A + B
However, the DGM’s incentive to sell decreases 
1 2 4

CM
First-period lease qty. ∗ Q∗1 − +
when there are increases in consumers’ sensitivity  A B A + 2B 8
2
k CM
to the price of the complement, the number M of First-period sale qty. 1 − ∗ Q∗1
8AB
consumers, or the tendency  for consumers who First-period total qty. Q∗1
MC
have high valuation for the DG to also have higher 22A + B
MC
marginal utilities for the CP. Higher sensitivity to the Second-period qty. Q∗2
8A

price of the complement tends to weaken the strength Optimal lease-sale ratio ∗ 1−
1 1
+
2
4 A B
of the complementary interactions, which causes the CPP
DGM to behave more like it would in the absence First-period qty. y1
MkD + 2AE
22A + B
of the complement, that is, by leasing more. The rea- Mk 3 C + kD + 2AE
Second-period qty. y2
son that an increase in the total number of consumers 8B2A + B
discourages selling is that, for a fixed value of ad , an First-period price pc Q∗1  y1∗ 
kD + 2AE
2 2A + B
increase in M would add consumers at the low end Ck 3 + 4BkD + 2AE
Second-period price pc QT2  y2∗ 
of the spectrum of valuations for the DG. Recall that 8 B2A + B

vd has a distribution that is uniform over the interval Note. A = k 2 + M + kM, B = k 2 + 2M + 2kM. C = 2kac + k +
ad − M ad  and that, at equilibrium, the consumers 4ad + k2ad + M. D = k 2 + 2ad + kM, E = 2ad  + 2ac − M.
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
1286 Management Science 51(8), pp. 1278–1290, © 2005 INFORMS

In the second period, time inconsistency pushes In this case, 0 < ∗ ≤ 1, and pure leasing, i.e., ∗ = 1 is
the DGM to increase the availability of the prod- optimal if and only if k = 0.
uct. In traditional models, this increased availability (b) If
serves only to drive down the implicit lease price 
of the DG. However, in the presence of a comple- 2ad − M 4a M 2 M
ac > k + d 3 + 5ad −
ment, the increased availability of the DG also stimu- M k 2
lates demand for the CP. The CPP responds to this by 8ad M 4ad  + M 2

increasing both its output and its price. Thus, the CPP + + 
Downloaded from informs.org by [139.80.123.44] on 26 July 2015, at 00:01 . For personal use only, all rights reserved.

k2 k
is able to reap benefits of both higher margins and
larger output as a result of the strategic commitment then pure selling, i.e., ∗ = 0, is optimal and
that the DGM makes by selling some of its output in
ad
the first period. Q1∗ > 
2
3.2. Is Pure Selling Ever Optimal? Recall that when the CP is available in both peri-
In the previous section, we showed that, for our ods, pure selling is never optimal. However, the above
model, pure leasing is optimal when complementarity result shows that when the availability of the CP
vanishes, that is, k = 0. However, although the pro- is delayed, pure selling can be an optimal strategy
portion of leasing is decreasing in k and increasing in for the DGM. The intuition for why a delay in the
M, , and , it is always strictly positive. This leads to
availability of the CP tends to increase the propor-
the question of whether complementary effects could
tion of selling can be explained as follows: Regardless
ever be sufficiently strong that it would be optimal
of when the CP becomes available, selling stimulates
for a DGM to sell all of its output.
only the second-period output of the CP. When the
In seeking to answer this question, it can be ob-
availability of the CP is delayed, second-period profits
served that, in practice, CPPs often wait for some
represent a larger portion of the DGM’s total profits.
time after the introduction of a DG before introduc-
As a result, it becomes more important for the DGM
ing a product. For example, Electronic Arts and other
to provide a credible commitment to the quantity of
game producers waited three to four years after the
its product that will be available. Note that when the
introduction of Microsoft’s Xbox and Sony’s PlaySta-
marginal utility for the CP is very high (part b of
tion 2 before flooding the market with software re-
Proposition 3.3), pure selling alone does not provide a
leases (Business Week 2004). In addition, Gupta et al.
sufficiently strong level of commitment and the DGM
(1999) performed an empirical study that showed
increases its first-period output beyond the myopi-
how limited availability of programming restricted
cally optimal amount, that is, ad /2.
the demand of the HDTVs. To investigate how pro-
It is also worth noting that, although the optimal
duction lead times for complementary products affect
the DGM’s strategy, we consider a variation on our fraction of leasing in our original model, as shown in
original model and assume that the CP is not avail- Proposition 3.2, is independent of ad and ac , this is not
able until the second period, that is, y1 = 0 We charac- the case when the availability of the CP is delayed.
terize the optimal decisions of both firms in the same In this case, ∗ is increasing in ad and decreasing
way as in the previous sections. in ac . As consumers’ valuations for the DG increase,
it becomes increasingly important for the DGM to
Proposition 3.3. (a) If address its time inconsistency problem rather than to
 encourage greater output of the CP.
2ad − M 4a M 2 M
ac ≤ k + d 3 + 5ad −
M k 2 Corollary 3.2. The threshold level of complementar-
2 ity, kth , above which pure selling  = 0 becomes optimal,
8ad M 4ad  + M 
+ +  decreases with " = ac /ad , that is, #kth /#" < 0.
k2 k
the profits of the DGM are maximized with the following This is illustrated in Figure 2, where it can be seen
combined quantity of leasing and selling in period 1: that a larger value of " = ac /ad leads to a higher
threshold of complementarity k, above which pure
ad selling dominates.
Q1∗ = (3.19)
2
and the fraction of leasing is 3.3. Leasing with Option to Buy
In many durable goods markets, such as automobiles,
∗ = 2ad 2k4 + 4M 2  2 + 5k3 M + 8kM 2  musical instruments, etc., it is common for firms to
offer consumers leasing contracts that include options
+ 4k2 M  + M 2
 − k3 M 2 ac + k + M 
to purchase the product at the termination of the
· 4ad k2 + M + kM  k2 + 2M + 2kM −1  lease. GM’s Smart Buy, Chrysler’s Gold Key Plus, and
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
Management Science 51(8), pp. 1278–1290, © 2005 INFORMS 1287

Figure 2 Optimal Fraction of Leasing When Availability of CP Is Delayed

0.4

0.3
Optimal fraction of leasing α
β = 1.0
0.2
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Hybrid selling
β = 1.5
and leasing
0.1
strategy

25 30 35 40 45 50
Pure selling
–0.1 Degree of complementarity k
M = 80
ρ = 1.0
–0.2 φ = 0.6

–0.3

Ford’s Red Carpet Option are examples of some such From a managerial standpoint, we can represent the
contracts. optimal strategy of the DGM as function of the ratio
Because such leases are common, it is worth com- " = ac /ad of the individual valuation parameters and
menting on how such leasing arrangements relate to the level of complementarity k. This can be depicted
our results. Recall that in our model, selling allows as shown in Figure 3. When a DGM anticipates a
the DGM to alter its second-period response function large independent marginal utility for a strongly com-
and effectively commit itself to having more units of plementary product, selling should represent a large
the product in use than it would have if it relied proportion of the total distribution of the product,
entirely on leasing. Consider now a DGM that leases and if the availability of the complement is delayed,
all of its output in period 1 but is able to precom- even a pure selling strategy may be optimal. Con-
mit to the price at which consumers can exercise an versely, when complementary effects are weak, due
option to buy at the end of the period. By specifying to either a small individual marginal utility for the
an appropriate price at which consumers can exer- CP or to a low level of interaction between the two
cise that option, such a DGM can similarly alter its products, the firm should shift toward leasing. In all
second-period response function as a commitment to
have more units of the product in use. Under this type
of arrangement, it can be shown that at equilibrium Figure 3 Conceptual Leasing/Selling Strategy
the exercise price specified by the DGM will be equal
to the market price for that product in period 2. It is
Pu str
High

also possible to show that by leasing all of the output


re ate
Relative valuation of complementary market β

se gy

in period 1 and also specifying an appropriate option-


lli
If

ng
co

to-buy price, a DGM can induce the same availability


m
pl is d
em e

of the complement and achieve the same profitability


en laye
ta d

as is possible under a mixture of leasing and selling.


va
ila
bi
lit
y

4. Concluding Remarks
H
yb
rid str

In this paper we examine the effect that a comple-


di teg
st y

mentary product has on a DGM’s strategy to lease or


a
rib
ut

sell products. We show that in the case that the com-


io
n
g

plementary product is produced by another firm and


in
as

the extent of complementarity is sufficiently strong,


le
ss

the DGM’s preference for leasing will shift to selling.


Le

In the absence of complete contracts, selling can act


Low

as a commitment mechanism that can mitigate oppor-


tunistic behavior and encourage a larger supply of Low High

the CP. Degree of complementarity k


Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
1288 Management Science 51(8), pp. 1278–1290, © 2005 INFORMS

the cases we have considered, selling acts a Pareto- the fact that the hybrid market is currently much less
improving mechanism by allowing higher profits for competitive than the traditional vehicle market, which
both the CPP and the DGM. The firms are better off would normally suggest that there would be more
because they are able to generate higher profits, and leasing in the hybrid market (see Desai and Purohit
the consumers are better off because greater quantities 1999).
of both products are available. One can argue that the complementary dependence
Although our analysis is based on the assumption between fuel cell vehicles and hydrogen fuel is even
that a single firm produces the CP, most of our results stronger than that between hybrid vehicles and bat-
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extend qualitatively to the case in which the comple- teries. Thus, our results would suggest that if early
mentary market is open to entry. Moreover, in a sep- entrants in the fuel cell vehicle market are dependent
arate analysis, we have confirmed that, as the cost on third parties to provide hydrogen fuel, they should
of entry to the complementary market decreases, the sell their products to encourage greater fuel availabil-
DGM will tend to increase the proportion of selling ity. Of course, an alternative strategy would be for
in its strategy. the manufacturer of such a vehicle to also provide the
One interesting situation in which the results of our fuel supply, eliminating the complementary hold-up
model could be applied is the one that arises when problem altogether.
demand for at least one of the two products would It is also of interest to compare our results to the
not exist without the availability of the other. For recent developments in HDTV programming. While
example, demand for video games that are compati- leasing was initially the dominant model for dis-
ble with the Sony PlayStation would not exist with- tribution of HDTV set-tops used by cable service
out the availability of the PlayStation and vice versa. providers, the last few years have seen an increasing
Such products that depend entirely on the availability tendency for these firms to sell their HDTV set-tops
of another product have been described as contingent (Dow Jones Newswires 2003). Subsequently, there has
(see Peterson and Mahajan 1978). To formally address
been a significant increase in the number of broad-
such products in our model would require setting
casters that are planning to air HDTV programming.
either ad = 0 or ac = 0, the latter of which is precluded
Since 2001, Fox, HBO, and ESPN have announced that
by Assumption (3.6). However, it is worth noting that
they would be entering this medium of communica-
the purpose of this assumption is only to streamline
tion in a big way (Business Week 2003, The New York
the mathematical analysis. Without Assumption (3.6),
Times 2003). The results of our model are consistent
it is possible that some consumers would consume
with these observations and may explain this inter-
0 units of the CP, and yT pc  pd , as shown in (3.7),
play between the strategy for leasing or selling HDTV
would be quadratic in pc . Although this would make
set-tops and the decision of the broadcast firms to
the analysis much more messy, it would not affect the
qualitative insights. enter the HDTV programming market.
In an attempt to validate our result that a DGM This article makes three main contributions. First,
should employ less leasing for products that have we identify the trade-offs faced by a DGM whose
strong complementary interactions, we contacted a product interacts with complements. Second, we have
number of automobile dealerships that carry both developed a simple micromodel of consumer utility
hybrid and traditional combustion engine vehicles. for a durable good and a complementary product.
We argue that hybrids have a moderately strong com- Finally, we have used this model to demonstrate how
plementary dependence on the availability of batter- a DGM can mitigate the adverse effects of its own
ies, which need to be replaced periodically. Note that potential to behave opportunistically with respect to
although both hybrid and traditional vehicles depend both consumers and complementors.
on the availability of gasoline, this is a relatively weak One direction for future research would be to
complementarity, since the output of a single manu- consider other mechanisms that could induce greater
facturer of a gasoline-consuming product has a neg- levels of investment from complementary firms. Com-
ligible effect on the availability of gasoline. (In our mitting to prices and quantities to mitigate hold-up
model, this would be represented by increasing the is prevalent when firms are related vertically. How-
parameter M to represent a situation in which the ever, these mechanisms need explicit contracts; hence,
number of consumers who have positive independent enforceability could be an issue when firms are not
valuation of a particular DG are only a small fraction directly related. Another direction in which our work
of the population that has some utility for the CP.) Out could be extended would be to relax the assumption
of the five dealers that we contacted, all reported that that both firms and consumers have perfect informa-
leasing represents between 50% and 67% less of their tion about cost structure and market characteristics.
business in hybrids than in traditional vehicles. This is This is certainly not true under all circumstances, and
very consistent with our results, especially in view of it would be of interest to understand how a firm’s
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
Management Science 51(8), pp. 1278–1290, © 2005 INFORMS 1289

private information would affect its strategy for leas- (c) From part b it is clear that ∗ is decreasing in k. Dif-
ing and selling its products. An empirical analysis of ferentiating ∗ w.r.t. M, , and , we have that
the model of complementarity and durability as pre- #∗
sented in this paper would also serve to improve our = k2  + k  5k4 + 8M 2  2 + 12k3 M + 16kM 2 
#M
understanding of such markets. + 4k2 M 3 + 2M 2 

Acknowledgments · 4 k2 + M + kM 2 k2 + 2M + 2kM 2 −1 > 0



The authors are grateful to their colleagues, Vijay Mahajan #∗ k2 M 1
Downloaded from informs.org by [139.80.123.44] on 26 July 2015, at 00:01 . For personal use only, all rights reserved.

and Robert Peterson, for their comments on a previous ver- =


# 4 k2 + M + kM 2
sion of this paper.
4
Appendix + >0
k2 + 2M + 2kM 2
Proof of Proposition 3.1. By differentiating (3.14) and 
(3.15) with respect to , it is easy to confirm that Q2 Q1   #∗ k3 M 1
=
is increasing in  and y Qa   is decreasing in . For the # 4 k2 + M + kM 2
second part of the proposition, note that 4
+ > 0 
# 2 y  Q1  k2 + 2M + 2kM 2
= −Q1 3k4 + 4M 2  2 + 8kM k2 + M
#k#
+ k2 M 9 + 4M 2  Proof of Corollary 3.1. Please refer to Table 1 for
the equilibrium prices and quantities of both the products.
·  3k2 + 4M + 4kM 2 −1 < 0 Direct comparison gives us the above result. 
# 2 Q2  Q1  2kMQ1 2 + k  Proof of Proposition 3.3. (a) As in the proof of Propo-
=− < 0 sition 3.2, we use the transformation of variables in which
#k# 3k2 + 4M + 4kM 2
Qs = 1 − Q1 and Ql = Q1 . Thus, when the complement
As the complementarity k increases, the impact of leas- is not available in period 1, the DGM’s profit function is
ing  on the second-period quantity of the DGM decreases dTr Qs  Ql  0, where dTr Qs  Ql  y1  is as shown in (A.1).
and the impact on CPP quantity increases.  As discussed in Proposition 3.2, the Hessian matrix for (A.1)
Proof of Proposition 3.2. (a) To identify the DGM’s is negative definite. The first-order conditions are satisfied
optimal leasing and selling strategy in period 1, it is help- at the following point:
ful to introduce a transformation of variables. Let Qs =
1 − Q1 be the number of units that the DGM sells and Ql∗ = 2ad 2k4 + 4M 2  2 + 5k3 M + 8kM 2 
Ql = Q1 be the number of units that it leases. Substituting
+ 4k2 M  + M 2
 − k3 M 2 ac + k + M 
into (3.17) and (3.18), we can derive the following trans-
formed profit functions of the DGM and CPP, which are as · 8 k2 + M + kM  k2 + 2M + 2kM −1 (A.3)
follows:
k2 M 2k ac + k + 4ad  + k 2ad + M
dTr Qs  Ql  y1  Qs∗ = 
8 k2 + M + kM  k2 + 2M + 2kM 

Ql
s
= Ql pd Qs + Ql  y1  + Qs p1d Qs + Ql  y First note that Qs∗ = 0 if and only if k = 0. For any k > 0,
Qs + Ql 1 both Qs∗ and Ql∗ are positive as long as

∗ Ql
+ 2d Qs + Ql  (A.1) 2ad 2k4 + 4M 2  2 + 5k3 M + 8kM 2  + 4k2 M  + M 2

Qs + Ql
3
> k M 2 ac + k + M 
cTr Qs  Ql  y1 
 which can be shown to be identical to the condition in the
∗ Ql
= y1 pc Qs + Ql  y1  + 2c Qs + Ql   (A.2) proposition. By the definition of ∗ = Ql∗ / Ql∗ + Qs∗ , it fol-
Qs + Ql
lows that 0 < ∗ < 1. Using the definition of Q1∗ = Ql∗ + Qs∗ ,
It can be verified that the Hessian matrix for (A.1) is nega- and some algebra, it can also be confirmed that Q1∗ = ad /2.
tive definite and the second derivative of (A.2) is negative,
(b) From (A.3), it can be seen that the requirement that
so first-order conditions are sufficient to determine a Nash
Ql ≥ 0 becomes binding (⇒Ql∗ = 0) when
equilibrium. Simultaneously solving FOCs w.r.t. to both the
DGM and CPP profit functions, we can find the optimal 2ad 2k4 + 4M 2  2 + 5k3 M + 8kM 2  + 4k2 M  + M 2

strategy of the DGM in terms of Ql and Qs . The result fol- 3
lows from transforming this solution back to the original ≤ k M 2 ac + k + M 
variables Q1 and .
which is identical to the condition in the proposition. So
(b) It is obvious that ∗ > 0. To see that ∗ ≤ 1, we need
when this condition is satisfied, pure selling is optimal. 
only observe that ∗ is decreasing in k:
Proof of Corollary 3.2. From Proposition 3.3, we can
#∗ see that the threshold level of complementarity, kth , above
= −kM 2 + k  5k4 + 8M 2  2 + 12k3 M
#k which pure selling is optimal is given by the implicit
+ 16kM 2  + 4k2 M 3 + 2M 2
 function:
−1
· 4 k + M + kM  k + 2M + 2kM 2
2 2
<0 2ad 2k4 + 4M 2  2 + 5k3 M + 8kM 2 
and ∗ = 1, when k = 0. + 4k2 M  + M 2
 − k3 M 2 ac + k + M  = 0
Bhaskaran and Gilbert: Selling and Leasing Strategies for Durable Goods
1290 Management Science 51(8), pp. 1278–1290, © 2005 INFORMS

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