THANG ĐO TRÌNH ĐỘ CHUYÊN MÔN

Reliability Statistics

Cronbach's N of Items
Alpha

.740 4

Item-Total Statistics

Scale Mean if Scale Variance Corrected Item- Cronbach's

Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

TDCM1 9.5625 5.673 .612 .642

TDCM2 9.0938 5.572 .665 .617
TDCM3 9.1875 6.028 .476 .711
TDCM4 9.7500 4.968 .450 .759

THANG ĐO ĐỘ TIN CẬY

Reliability Statistics

Cronbach's N of Items
Alpha

.897 5

Item-Total Statistics

Scale Mean if Scale Variance Corrected Item- Cronbach's

Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

DTC1 12.6563 10.749 .720 .880

DTC2 12.5938 9.991 .854 .851
DTC3 12.7188 10.983 .627 .899
DTC4 12.6250 9.919 .839 .854
DTC5 12.6563 9.910 .709 .885

THANG ĐO ĐỘ DỄ MẾN
Reliability Statistics

Cronbach's N of Items
Alpha

.818 5
 Item-Total Statistics

Scale Mean if Scale Variance Corrected Item- Cronbach's

Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

DDM1 14.8750 6.887 .766 .742

DDM2 15.4688 7.031 .600 .784
DDM3 14.8750 7.726 .477 .817
DDM4 14.9688 6.999 .609 .782
DDM5 15.4375 6.190 .631 .780

THANG ĐO CHẤT LƯỢNG THÔNG TIN

Reliability Statistics

Cronbach's N of Items
Alpha

.863 5

Item-Total Statistics

Scale Mean if Scale Variance Corrected Item- Cronbach's

Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

CLTT1 14.1250 9.210 .809 .811

CLTT2 13.7188 9.176 .680 .835
CLTT3 14.0625 8.512 .800 .804
CLTT4 13.8438 8.330 .754 .816
CLTT5 13.3750 9.661 .446 .900

THANG ĐO GIÁ TRỊ GIẢI TRÍ

Reliability Statistics

Cronbach's N of Items
Alpha

.803 4

Item-Total Statistics
 Scale Mean if Scale Variance Corrected Item- Cronbach's
Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

GTGT1 11.3125 5.899 .633 .755

GTGT2 11.5938 4.894 .688 .717
GTGT3 11.3125 5.190 .671 .728
GTGT4 11.2500 5.226 .517 .812

THANG ĐO BIẾN PHỤ THUỘC Ý ĐỊNH MUA

Reliability Statistics

Cronbach's N of Items
Alpha

.885 4

Item-Total Statistics

Scale Mean if Scale Variance Corrected Item- Cronbach's

Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

YD1 9.9063 8.410 .686 .877

YD2 10.0625 8.125 .708 .869
YD3 10.2188 8.370 .841 .824
YD4 10.4063 7.797 .782 .840

THANG ĐO SỰ UY TÍN
Reliability Statistics

Cronbach's N of Items
Alpha

.758 5

Item-Total Statistics

Scale Mean if Scale Variance Corrected Item- Cronbach's

Item Deleted if Item Deleted Total Correlation Alpha if Item
Deleted

SUT1 13.6875 7.706 .662 .680

SUT2 13.4063 7.475 .648 .678
SUT3 13.4063 7.797 .525 .716
SUT4 14.1563 7.943 .343 .787
SUT5 13.7188 6.596 .549 .712