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Chapter 2 answers

Systems Analysis & Design (Montgomery College)

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Exam

Name___________________________________

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.

1) Subsystems are composed of systems. 1)

2) Systems and subsystems are interrelated and interdependent. 2)

3) The interface between a system and its environment is known as the boundary. 3)

4) Feedback is a form of system control. 4)

5) Anything which affects the functioning of an organization is considered to be an environment. 5)

6) Open systems are characterized by a free flow of ideas among organizational members. 6)

7) A context level data flow diagram includes many detailed processes representing the computer 7)
programs within the system.

8) In an entity relationship diagram, rectangles represent entities, and ovals represent relationships. 8)

9) The elements that make up an organizational system are referred to as entities. 9)

10) A crow's foot on each side of a relationship indicates a one- to- one relationship. 10)

11) An associative entity joins two entities. 11)

12) Middle managers make decisions using predetermined rules that have predictable outcomes when 12)
implemented correctly.

13) Strategic managers work in a highly uncertain decision making environment. 13)

14) Operations managers most often make one- time decisions but the decisions made by strategic 14)
managers tend to be repetitive.

15) Middle managers are highly dependent on external information. 15)

16) Strategic planners tend to use information that is more current than information used by middle 16)
managers.

17) Often, considering organizational subcultures is more useful than is considering organizational 17)
culture.

18) Understanding organizational subcultures may help analysts overcome resistance to change. 18)

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19) Virtual enterprises use computer networks and communications technology to bring people 19)
together on a project.

20) One drawback of working on a virtual team is that there is no easy way for members to share 20)
project results.

21) Enterprise resource planning is a method of developing specifications for computer programs and 21)
then writing custom enterprise- wide software.

22) Implementing an enterprise resource system is easy because it is easy to analyze a system currently 22)
in use.

23) Another name for an associative entity is a gerund. 23)

24) A many- to- many relationship may be implemented by using an attributive entity on one end. 24)

25) A zero on one end of a relationship line indicates that there may be none of the entity that the line is 25)
connected to.

26) Actors are the people inside the system, acting to do the work of the system. 26)

27) An includes relationship describes a use case that contains behavior common to more than one use 27)
case.

28) A primary use case describes the standard flow of events in the system. 28)

29) Use cases allow people to tell stories. 29)

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

30) Which of these is most closely associated with system control? 30)
A) boundary B) feedback C) environment D) interface

31) The elements that make up an organizational system are called __________. 31)
A) relationships B) entities C) factors D) events

32) Which of the following symbols is not used on the context level data flow diagram? 32)
A) arrow B) rectangle with rounded corners
C) shaded corner square D) triangle

33) The context level data flow diagram depicts: 33)

A) detailed processes that transform the incoming data to information.
B) computer programs and their files.
C) the system entities and how they are related.
D) the boundaries of a system.

34) An external entity may be: 34)

A) another department. B) a person.
C) another computer system. D) all of the above.

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35) Which of these is used to depict a relationship in an entity relationship diagram? 35)
A) triangle B) rectangle C) crow's foot line D) square

36) In an organization with many employees and many cubicles, with each employee having a unique 36)
phone extension is said to be a __________ relationship.
A) 1:1 B) M:N C) M:1 D) 1:M

37) A crow's foot notation indicates: 37)

A) one of the other entity. B) an attributive entity.
C) none of the other entity. D) many of the other entity.

38) An entity that describes attributes, such as repeating groups is called: 38)
A) an attributive entity. B) an associative entity.
C) an external entity. D) a fundamental entity.

39) An entity that joins two other entities is called: 39)

A) an attributive entity. B) an associative entity.
C) a fundamental entity. D) an linking entity.

40) A many- to- many relationship is replaced with a(n) __________ to form two one- to- many 40)
relationships.
A) an attributive entity. B) an associative entity.
C) a bipolar entity. D) a fundamental entity.

41) Which level of management makes decisions using predetermined rules that have predictable 41)
outcomes?
A) strategic
B) middle
C) operations
D) None are interested in detailed information.

42) Which level of management is most dependent on external information? 42)

A) operations
B) strategic
C) middle
D) None of these are dependent on external information.

43) Which view of organizations concentrates on myths, metaphors, humor, and ceremonies? 43)
A) technology B) human relationships
C) leadership style D) culture

44) Anything external to an organizations boundaries is considered to be: 44)

A) an enterprise resource system. B) of little importance.
C) an environment. D) an associative entity.

45) The free flow of information within a system is called: 45)

A) enterprise wide resource availability. B) a virtual organization.
C) openness. D) open source information.

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46) A(n) __________ uses computer networks and communications technology to bring people together 46)
to work on projects
A) virtual enterprise B) official subculture
C) enterprise system D) open system

47) An integrated organizational information system is called a(n): 47)

A) an enterprise resource planning system. B) interrelated external entity.
C) open system. D) virtual organization.

48) An enterprise resource planning system: 48)

A) involves the use of isolated systems that do not interact.
B) is purchased rather than developed.
C) uses project management software to develop program coding schedules.
D) links team members at remote distances.

49) The symbol used to represent a process on a context level data flow diagram is: 49)
A) an oval inside a rectangle. B) a diamond inside a rectangle.
C) a circle. D) a rectangle with rounded corners.

50) Processes on a data flow diagram: 50)

A) represent the work that a specific user performs.
B) change the nature of the relationships on a entity- relationship diagram.
C) transform incoming data into outgoing information.
D) represent the system boundaries.

51) Another name for an associative entity is: 51)

A) an attributive entity. B) a co- variant entity.
C) a gerund. D) an external entity.

52) A zero on a relationship line indicates: 52)

A) that the relationship should be used to create an associative entity.
B) that none is possible for the next relationship.
C) the absence of any well- defined entities.
D) that the relationship line is undefined.

53) Attributes that are underlined on an entity- relationship diagram: 53)

A) can be searched for.
B) represent virtual organizational components.
C) are the names of external entities.
D) are used to create attributive entities.

54) The management group that has a high need for historical data along with information that allows 54)
prediction of future events is:
A) middle management. B) virtual management.
C) strategic management. D) operations management.

55) Which of the following is a use case symbol? 55)

A) External entity. B) Actor.
C) Associative entity. D) User.

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56) Which of the following is not a type of use case relationship? 56)
A) Extend. B) Develops.
C) Communicates. D) Generalize.

57) Which of the following is not included in a use case scenario? 57)
A) Includes B) Triggering event.
C) Assumptions. D) Preconditions.

SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.

58) All systems are composed of interrelated __________. 58)

59) __________ change or transform inputs into outputs. 59)

60) All systems and subsystems are interrelated and __________, which indicates that when 60)
any element of a system is changed or eliminated, other system elements are also affected.

61) The interface between a system and its environment is known as the __________. 61)

62) System outputs are used as __________ to compare performance with goals. 62)

63) An __________ system is a system with a relatively free flow of information within the 63)
organization.

64) A __________ defines the boundaries of the system. 64)

65) __________ supply the system with data or receive information from the system. 65)

66) An __________ is used to help model the database or files. 66)

67) A __________ on one end of a relationship indicates that none of the entity are a possibility. 67)

68) An __________ joins two fundamental entities. 68)

69) The level of management concerned with making decisions using predetermined rules 69)
which have predictable outcomes is the __________ manager.

70) __________ coexist with "official" organizational cultures. 70)

71) A __________ uses computer networks and communications technology to bring people 71)
together to work on projects.

72) An __________ system describes an integrated organizational information system. 72)

73) A use case diagram contains two symbols, the __________ and a(n) __________. 73)

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74) The __________ relationship contains a behavior that is common to more than one use case. 74)

75) The __________ relationships handles exceptions to the basic use case. 75)

76) __________ are the state of the system before the use case may be performed. 76)

77) __________ show the state of the system after the use case has finished. 77)

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Answer Key
Testname: CHAPTER2

1) FALSE
2) TRUE
3) TRUE
4) TRUE
5) FALSE
6) TRUE
7) FALSE
8) FALSE
9) TRUE
10) FALSE
11) TRUE
12) FALSE
13) TRUE
14) FALSE
15) FALSE
16) FALSE
17) TRUE
18) TRUE
19) TRUE
20) FALSE
21) FALSE
22) FALSE
23) TRUE
24) FALSE
25) TRUE
26) FALSE
27) TRUE
28) TRUE
29) TRUE
30) B
31) B
32) D
33) D
34) D
35) C
36) A
37) D
38) A
39) B
40) B
41) C
42) B
43) D
44) C
45) C
46) A
47) A
48) B
49) D
50) C
7

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Answer Key
Testname: CHAPTER2

51) C
52) B
53) A
54) A
55) B
56) B
57) A
58) subsystems
59) Processes
60) interdependent
61) boundary
62) feedback
63) open
64) context level data flow diagram
65) Entities
66) entity- relationship diagram
67) circle
68) associative entity
69) operations
70) Subcultures
71) virtual enterprise
72) enterprise resource planning
73) use case; actor
74) includes
75) extends
76) Preconditions
77) Postconditions

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