1 Orientation - Social Welfare Agency and Administration

Social Welfare
Agency and
Administration
Jennifer D. Lobchoy
Edna Duhan
Agenda
CMU Vision
CMU Mission
College Goals
Grading System
Course Description
Course Objectives
JENNIFER D. LOBCHOY, RSW

Course Content 2
CMU Vision
CMU Vision
• College of Arts Sciences envisions building a

socially responsible community of analytical
thinkers and value-driven professionals
encompassing the arts, social sciences, and
humanities to rise above the present society’s
challenges in the service of the Filipinos.
JENNIFER D. LOBCHOY, RSW 4

CMU Mission
CMU Mission
• College of Arts and Sciences of the City of

Malabon University aims to serve as the center of
education in imparting interdisciplinary
knowledge and character formation to improve
the quality of life of every Filipino.

College Goals
College Goals
• The course's objective is to equip learners, who would

be potential policymakers in the public, corporate, or
not-for-profit sectors, with the skills necessary to make
sound judgments while coping with public
administration. The course examines how public
administration design and organization, efficiency, and
motivation link to community and growth in a wide
range of political governments, administrative
ideologies, and social values.

Grading System
Grading System

Course Description
Course Description
• This course supports the program relating to agency-
based practice. Students are introduced to theories
and methods of social work supervision of first-line
workers as well as more general program administration
activities related to executive direction and policy
practice. The course complements foundation content
relating to organizational theory, and practice with
organizations. The course addresses unique aspects of
supervision and administration in rural and urbanizing
regions. Program development and linking resources
are stressed.
Course Objectives
Course Objectives
• Cognitive
• 1. Explain the meanings, principles, objectives, and
functions of social administration in the context of
Social Work Practice
• 2. Identify, explain and distinguish the theories and
models of social administration and how it’s applied in
an agency setting
• 3. Compare and contrast the social administration in
government and non-government welfare agencies.
Course Objectives
• Cognitive
• 4. Describe the different approaches and skills involved
in performing administrative functions
• 5. Describe the scope, levels, and functions of the
supervision; administrative, teaching-educational,
super-peer, coaching, mentoring, etc.
• 6. Articulate how gender and culture influence social
administration and management functions, structures,
and processes
Course Objectives
• Affective
• 1. Demonstrate an appreciation of the roles and functions of
social administration in both government and non-government
institutions in their effort to deliver quality service to the clients
• 2. Exhibit sensitivity to diverse staff and client’s needs with due
consideration of genders such as Sexual Orientation and Gender
Identity and Expression -SOGIE, religious and ethnic differences.
• 3. Recognize the value of supervision as administrative
responsibility and its unique contribution to Social Work

Course Objectives
• Psychomotor
• 1. Demonstrate beginning competencies in selected
core management functions or skills such as: analyzing,
planning, organizing, monitoring & evaluation,
resource mobilization, budgeting, facilitating meetings,
conflict management

“ COURSE CONTENT
Richard Branson
”
COURSE CONTENT
• Overview of Social Administration
Concepts, Definition of, Principles and Issues Related to Social Work

Administration
a. Concept and Scope of Administration in Study of Social Work
b. Evolution of Social Work Administration
c. Principles of Social Work Administration
d. Administration: Basic goals and functions
e. Review of Definitions of Social Work, Social Welfare & Social
Development
COURSE CONTENT
f. Social Administration: The relationship of

Administration and Social Work
g. Social Welfare and Development Agency: Public &
Private; Nature & Goals, etc.
h. Social Systems Model from a management
perspective

COURSE CONTENT
i. The Manager & the External Environment

(Opportunities & Threats; political, economic, etc.)
j. The Manager & Culture: Focus on Filipino Culture as it
influences human behavior at work
k. Gender & Diversity in Social Administration, i.e.,
religious (or non-belief), ethnic, gender in the
workplace.
COURSE CONTENT
• Theories and Evolution of Management Thought &
Social Work Administration
History of Management Theories:

a. Classical (i.e. Scientific Management, Bureaucracy),
b. Neoclassical (i.e. behavioralists like Maslow, Mayo),
c. Modern Theories (i.e. Systems theory, Quantitative) &
Feminist Management Framework

COURSE CONTENT
• Social Welfare/Development Agency: Concepts,
Organizational Models & Regulatory Frameworks
Philippine Regulatory Framework for Social

Welfare/Development Agencies
a. Laws that regulate operation of public entities like
DSWD
b. Laws that affect privately run agencies: i.e.,
Corporation Code, Tax Code, Labor Code, relevant
DSWD policies
COURSE CONTENT
Agency Structure and Organizational Models:

a. Bureaucratic Model
b. Collegial Model
c. Project Team Model
d. Adhocracy
COURSE CONTENT
General Functions of an Administrator:

Administrative (Strategic) Functions:
a. Policy Formulation
b. Planning and Programming
c. Organization
d. Staffing (Employee relations/welfare)
COURSE CONTENT

e. Directing (Leadership)
f. Controlling
g. Coordinating
h. Communication
COURSE CONTENT

i. Budgeting and Financing
j. Recording and Reporting
k. Public Relations
l. Evaluation and Research
COURSE CONTENT
Leadership & Management Styles
Concept of Leadership/Management Style: i.e., Social

Work /innovative/Transformative Leadership and
Management Style

COURSE CONTENT
• Social Work Supervision: Nature, Purpose, Types,
Functions, and Processes
Introduction to Social Work Supervision

a. Introduction
b. Definitions and Concepts
c. Roles and Functions: Administrative, Educational,
Supportive
d. Principles
COURSE CONTENT

e. Content of Supervision: 5Ps---People, Place, Process,
Personnel, Problems
f. Types/Models of Supervision
g. Students and Staff Supervision

COURSE CONTENT


h. Supervision of Paraprofessional or Volunteers
i. Comparison of roles & functions of a Leader,
Manager & Supervisor

COURSE CONTENT
The Supervisory Process, Methods & Tools
a. Process: Setting standards, measuring performance,

evaluating deviations, rectifying/improving
performance

COURSE CONTENT
b. Common Methods: (one-on-one)

Coaching/mentoring, group conference, peer
supervision, supervisory inspection, etc.

COURSE CONTENT
c. Tools: i.e. staff meetings/conferences, budget,

operational/personnel manual, performance
evaluation

AREAS OF FOCUS
• Theories and Evolution of Management

Thought & Social Work Administration
• Social Welfare/Development Agency:

Concepts, Organizational Models &
Regulatory Frameworks
• Social Work Supervision: Nature, Purpose,

Types, Functions, and Processes

REFERENCES
ROI Niche markets Supply chains

1. Administration and Supervision in Social Work by Erlinda A.
Cordero, et. al.
2. Social Work Administration: Dynamic Management and Human
Relationships by Rex A. Skidmore
3. Social Administration and Development by Evelina A.
Pangalangan
4. Social Work Administration by Dr. Dillip Mishra

JENNIFER D. LOBCHOY, RSW
Thank you! jenniferabeya@gmail.com
09275810071
09212200330

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Social Welfare

JENNIFER D. LOBCHOY, RSW

• College of Arts Sciences envisions building a

JENNIFER D. LOBCHOY, RSW 4

• College of Arts and Sciences of the City of

JENNIFER D. LOBCHOY, RSW 6

• The course's objective is to equip learners, who would

JENNIFER D. LOBCHOY, RSW 8

JENNIFER D. LOBCHOY, RSW 10

JENNIFER D. LOBCHOY, RSW 16

JENNIFER D. LOBCHOY, RSW 17

Concepts, Definition of, Principles and Issues Related to Social Work

f. Social Administration: The relationship of

JENNIFER D. LOBCHOY, RSW 20

i. The Manager & the External Environment

History of Management Theories:

JENNIFER D. LOBCHOY, RSW 22

Philippine Regulatory Framework for Social

Agency Structure and Organizational Models:

General Functions of an Administrator:

General Functions of an Administrator:

General Functions of an Administrator:

Leadership & Management Styles

Concept of Leadership/Management Style: i.e., Social

JENNIFER D. LOBCHOY, RSW 28

Introduction to Social Work Supervision

Introduction to Social Work Supervision

JENNIFER D. LOBCHOY, RSW 30

• Social Work Supervision: Nature, Purpose, Types,

Introduction to Social Work Supervision

JENNIFER D. LOBCHOY, RSW 31

The Supervisory Process, Methods & Tools

a. Process: Setting standards, measuring performance,

JENNIFER D. LOBCHOY, RSW 32

The Supervisory Process, Methods & Tools

b. Common Methods: (one-on-one)

JENNIFER D. LOBCHOY, RSW 33

The Supervisory Process, Methods & Tools

c. Tools: i.e. staff meetings/conferences, budget,

JENNIFER D. LOBCHOY, RSW 34

• Overview of Social Administration

• Theories and Evolution of Management

• Social Welfare/Development Agency:

• Social Work Supervision: Nature, Purpose,

JENNIFER D. LOBCHOY, RSW 35

ROI Niche markets Supply chains

JENNIFER D. LOBCHOY, RSW 36

Thank you! jenniferabeya@gmail.com

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