MEDICAL ADVISOR 2021 - 2023 +201032141464 Customer service department of Amrkotbsayed@Gmail.com Ezaby pharmacy chains. also a trainer for new comers there. ISIIC compound, 6th of October, Giza, Egypt. CALL CENTER AGENT 2019 - 2021 AIRARABIA airways solving customers medical related issues. EDUCATION SHIFT MANAGER 2018 - 2019 METLIFE insurance company. Bachelor of Pharmacy Cairo University COURSES 2012 - 2018 60 hours of Interpretation training course (HIPAA-Code of ethics- Protocols-Taking notes-...) with IBN SINA academy + certificate. PROFILE 20 hours training course of medical & social care services interpretation with IBN SINA academy + certificate. Certified medical interpreter (Arabic - English). Communication skills certified course with CSTA Cairo Also a pharmacist with demonstrated history of working university. ICDL certified course with Cairo university. at the medical field as a medical customer service advisor also as a community pharmacist. ACHIEVEMENTS Experience in training and learning new comers in advising A Member in students’ union in college. field. Trainer at CSTA organization in Cairo university. trained 25 person and interviewed for them. organized many Successful Events in College. INFORMATION Past experience in customer service field and management
Country of origin : Egypt SKILLS
Date of Birth : 3 July 1994 Communication Marital Status : Married Active Listening
Commitment LANGUAGES Management
Arabic Native HOBBIES
English Fluent Travel Books Turkish Intermediate Swimming Squash